The following table provides summary statistics for permanent job vacancies advertised in Mid Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
Wales / Mid Wales
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 7 5 5
Rank change year-on-year -2 0  
Permanent jobs citing Service Management 17 3 1
As % of all permanent IT jobs advertised in Mid Wales 28.81% 16.67% 9.09%
As % of the Processes & Methodologies category 29.82% 16.67% 10.00%
Number of salaries quoted 0 3 1
Median salary - £29,000 £25,000
Median salary % change year-on-year - +16.00%  
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Mid Wales with a requirement for process and methodology skills.

Process & Methodology Skills
Mid Wales
Permanent job vacancies with a requirement for process and methodology skills 57 18 10
As % of all permanent IT job vacancies advertised in Mid Wales 96.61% 100.00% 90.91%
Number of salaries quoted 6 12 7
Median salary £40,000 £29,000 £30,000
Median salary % change year-on-year +37.93% -3.33%  
90% offered a salary of more than £39,000 £19,500 £22,000
10% offered a salary of more than £49,500 £36,000 £42,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Mid Wales

The job posting trend of jobs advertised in Mid Wales citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Mid Wales

Service Management
Salary Trend in Mid Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Mid Wales.

Salary trend for Service Management in Mid Wales

Service Management
Job Locations in Mid Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Mid Wales region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ceredigion -3 17 - - 6
Service Management
Wales

Service Management
Top 30 Co-occurring IT Skills in Mid Wales

For the 6 months to 28 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Mid Wales region with a requirement for Service Management.

1 32 (91.43%) ITSM
2 22 (62.86%) ITIL
2 22 (62.86%) Problem Management
3 18 (51.43%) Degree
4 14 (40.00%) ITIL Certification
5 11 (31.43%) Microsoft
5 11 (31.43%) MS Excel
5 11 (31.43%) Microsoft Certification
6 10 (28.57%) Continuous Improvement
7 9 (25.71%) SoapUI
7 9 (25.71%) Enterprise Software
7 9 (25.71%) Ranorex
7 9 (25.71%) LoadUI
7 9 (25.71%) Defect Tracking
7 9 (25.71%) JMeter
7 9 (25.71%) LoadRunner
7 9 (25.71%) MCSE
7 9 (25.71%) Selenium
7 9 (25.71%) Incident Management
7 9 (25.71%) ISTQB
7 9 (25.71%) Atlassian
7 9 (25.71%) Test Automation
8 8 (22.86%) Validation
8 8 (22.86%) Management Information System
8 8 (22.86%) Analytical Skills
9 7 (20.00%) Process Improvement
9 7 (20.00%) REST
9 7 (20.00%) BizTalk Server
9 7 (20.00%) ETL
9 7 (20.00%) SOAP

Service Management
Co-occurring IT Skills in Mid Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) BizTalk Server
2 3 (8.57%) Skype for Business
Applications
1 11 (31.43%) MS Excel
Cloud Services
1 3 (8.57%) Azure Active Directory
1 3 (8.57%) Microsoft Azure
1 3 (8.57%) Office 365
Communications & Networking
1 3 (8.57%) LAN
1 3 (8.57%) Skype
1 3 (8.57%) Structured Cabling
1 3 (8.57%) Unified Communications
1 3 (8.57%) WAN
1 3 (8.57%) Wi-Fi
Development Applications
1 9 (25.71%) JMeter
1 9 (25.71%) LoadRunner
1 9 (25.71%) LoadUI
1 9 (25.71%) Ranorex
1 9 (25.71%) Selenium
1 9 (25.71%) SoapUI
General
1 3 (8.57%) Telecoms
Job Titles
1 9 (25.71%) Test Engineer
2 8 (22.86%) Technical Engineer
3 7 (20.00%) Administrator
3 7 (20.00%) BizTalk Administrator
4 6 (17.14%) Storage Engineer
5 3 (8.57%) Head of Infrastructure
6 2 (5.71%) Storage Support Engineer
6 2 (5.71%) Support Engineer
7 1 (2.86%) Analyst
7 1 (2.86%) IT Analyst
Libraries, Frameworks & Software Standards
1 7 (20.00%) REST
1 7 (20.00%) SOAP
1 7 (20.00%) Web Services
1 7 (20.00%) XML
Miscellaneous
1 9 (25.71%) Enterprise Software
2 8 (22.86%) Analytical Skills
2 8 (22.86%) Management Information System
3 7 (20.00%) Computer Science
4 3 (8.57%) Data Centre
5 2 (5.71%) User Experience
Operating Systems
1 2 (5.71%) Windows
1 2 (5.71%) Windows Server
Processes & Methodologies
1 32 (91.43%) ITSM
2 22 (62.86%) ITIL
2 22 (62.86%) Problem Management
3 10 (28.57%) Continuous Improvement
4 9 (25.71%) Defect Tracking
4 9 (25.71%) Incident Management
4 9 (25.71%) Test Automation
5 8 (22.86%) Validation
6 7 (20.00%) Business Process Improvement
6 7 (20.00%) Data Integration
6 7 (20.00%) ETL
6 7 (20.00%) Process Improvement
7 5 (14.29%) Data Protection
8 4 (11.43%) Agile Software Development
9 3 (8.57%) Business Continuity
9 3 (8.57%) Stakeholder Management
9 3 (8.57%) TOGAF
10 2 (5.71%) Coaching
10 2 (5.71%) Mentoring
10 2 (5.71%) Service Delivery
Programming Languages
1 3 (8.57%) PowerShell
Qualifications
1 18 (51.43%) Degree
2 14 (40.00%) ITIL Certification
3 11 (31.43%) Microsoft Certification
4 9 (25.71%) ISTQB
4 9 (25.71%) MCSE
5 2 (5.71%) MCITP
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) ISO/IEC 27001
System Software
1 6 (17.14%) Hyper-V
1 6 (17.14%) VMware Infrastructure
2 3 (8.57%) Active Directory
Systems Management
1 6 (17.14%) NetBackup
2 4 (11.43%) ServiceCenter
Vendors
1 11 (31.43%) Microsoft
2 9 (25.71%) Atlassian
3 6 (17.14%) 3PAR
3 6 (17.14%) HP
3 6 (17.14%) Veeam
3 6 (17.14%) Veritas
3 6 (17.14%) VMware
4 3 (8.57%) Cisco
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