Service Management Jobs in Wales

Service Management
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 86 75 82
Rank change year-on-year -11 +7 -22
Permanent jobs citing Service Management 21 61 55
As % of all permanent jobs advertised in Wales 1.09% 3.57% 2.81%
As % of the Processes & Methodologies category 1.55% 3.71% 2.89%
Number of salaries quoted 7 12 46
10th Percentile - £23,500 £20,875
25th Percentile £40,000 £33,405 £32,453
Median annual salary (50th Percentile) £46,604 £40,778 £39,679
Median % change year-on-year +14.29% +2.77% +13.37%
75th Percentile £56,053 £62,500 £54,295
90th Percentile £63,820 - £57,693
UK median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -1.85%

All Process and Methodology Skills
Wales

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wales.

Permanent vacancies with a requirement for process or methodology skills 1,351 1,646 1,902
As % of all permanent jobs advertised in Wales 70.04% 96.26% 97.09%
Number of salaries quoted 920 809 1,200
10th Percentile £27,500 £26,250 £32,500
25th Percentile £35,000 £33,750 £38,258
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +12.69%
75th Percentile £60,000 £61,250 £61,250
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Management in Wales.

Salary trend for Service Management in Wales

Service Management
Salary Histogram in Wales

Salary distribution for jobs citing Service Management in Wales over the 6 months to 26 July 2024.

Salary histogram for Service Management in Wales

Service Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wales region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -17 19 £46,604 +14.29% 11
West Wales +19 2 £40,000 -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SAS
Business Applications
1 3 (14.29%) Remedy ITSM
Cloud Services
1 1 (4.76%) Azure
1 1 (4.76%) Azure DevOps
Database & Business Intelligence
1 2 (9.52%) RDBMS
1 2 (9.52%) Relational Database
1 2 (9.52%) SQL Server
General
1 5 (23.81%) Finance
2 4 (19.05%) Social Skills
3 3 (14.29%) Public Sector
4 2 (9.52%) Inclusion and Diversity
4 2 (9.52%) Local Government
4 2 (9.52%) Police
5 1 (4.76%) Presentation Skills
Job Titles
1 8 (38.10%) Architect
2 3 (14.29%) ITSM Architect
2 3 (14.29%) Service Architect
2 3 (14.29%) ServiceNow Architect
3 2 (9.52%) Applications Specialist
3 2 (9.52%) Automation Consultant
3 2 (9.52%) Consultant
3 2 (9.52%) Database Specialist
3 2 (9.52%) Developer
3 2 (9.52%) ICT Specialist
3 2 (9.52%) Innovation Manager
3 2 (9.52%) Lead
3 2 (9.52%) ServiceNow Developer
3 2 (9.52%) Services Director
3 2 (9.52%) Solutions Architect
3 2 (9.52%) Solutions Consultant
3 2 (9.52%) Technical Leader
3 2 (9.52%) User Experience Manager
4 1 (4.76%) Service Delivery Manager
4 1 (4.76%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (9.52%) AngularJS
1 2 (9.52%) CSS
1 2 (9.52%) HTML
1 2 (9.52%) Twitter Bootstrap
1 2 (9.52%) Web Services
Miscellaneous
1 2 (9.52%) CMDB
1 2 (9.52%) Enterprise Software
1 2 (9.52%) Legacy Systems
1 2 (9.52%) Management Information System
1 2 (9.52%) Operational Technology
1 2 (9.52%) Self-Motivation
Processes & Methodologies
1 12 (57.14%) ITSM
2 10 (47.62%) Actionable Insight
3 6 (28.57%) Service Delivery
4 5 (23.81%) Project Management
4 5 (23.81%) User Experience
5 4 (19.05%) Business Development
5 4 (19.05%) Continuous Improvement
5 4 (19.05%) Stakeholder Management
6 3 (14.29%) Business Case
6 3 (14.29%) IT4IT
6 3 (14.29%) ITIL
6 3 (14.29%) Presales
6 3 (14.29%) Problem-Solving
6 3 (14.29%) Process Improvement
6 3 (14.29%) Root Cause Analysis
6 3 (14.29%) Service Design
6 3 (14.29%) TOGAF
7 2 (9.52%) ChatOps
7 2 (9.52%) Project Delivery
7 2 (9.52%) Thought Leadership
Programming Languages
1 2 (9.52%) SQL
Qualifications
1 6 (28.57%) SC Cleared
1 6 (28.57%) Security Cleared
2 5 (23.81%) Degree
Quality Assurance & Compliance
1 3 (14.29%) COBIT
Systems Management
1 3 (14.29%) OpenView
Vendors
1 5 (23.81%) ServiceNow
2 3 (14.29%) BMC
2 3 (14.29%) HP
2 3 (14.29%) Microsoft
2 3 (14.29%) Remedy
3 2 (9.52%) Salesforce