The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Management
UK / Wales
Rank 71 81 80
Rank change year-on-year +10 -1  
Permanent jobs citing Service Management 30 24 27
As % of all permanent IT jobs advertised in Wales 2.75% 1.72% 1.99%
As % of the Processes & Methodologies category 3.18% 2.12% 2.35%
Number of salaries quoted 11 19 23
Median salary £27,000 £37,500 £35,000
Median salary % change year-on-year -28.00% +7.14%  
90% offered a salary of more than £24,000 £25,250 £25,000
10% offered a salary of more than £50,000 £45,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process and methodology skills.

Process & Methodology Skills
Wales
Permanent job vacancies with a requirement for process and methodology skills 942 1132 1151
As % of all permanent IT job vacancies advertised in Wales 86.26% 81.32% 84.88%
Number of salaries quoted 769 948 981
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Wales

Service Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Wales.

Salary trend for Service Management in Wales

Service Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Management in Wales over the 3 months to 27 March 2017.

Salary histogram for Service Management in Wales

Service Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wales region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Mid Wales 0 16 - - 5
South Wales +3 12 £25,500 -34.19% 9
West Wales - 2 £50,000 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 27 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Service Management.

1 37 (60.66%) ITIL
2 36 (59.02%) ITSM
3 26 (42.62%) Problem Management
4 22 (36.07%) Microsoft
5 21 (34.43%) Degree
6 19 (31.15%) MS Excel
7 16 (26.23%) ITIL Certification
7 16 (26.23%) Incident Management
8 14 (22.95%) Microsoft Certification
8 14 (22.95%) SLA
9 13 (21.31%) VMware
10 11 (18.03%) Change Management
10 11 (18.03%) VMware Infrastructure
10 11 (18.03%) Analytical Skills
11 10 (16.39%) Management Information System
11 10 (16.39%) Telecoms
12 9 (14.75%) JMeter
12 9 (14.75%) NetBackup
12 9 (14.75%) ISTQB
12 9 (14.75%) Cisco
12 9 (14.75%) MCSE
12 9 (14.75%) Windows
12 9 (14.75%) LoadRunner
12 9 (14.75%) Ranorex
12 9 (14.75%) LoadUI
12 9 (14.75%) SoapUI
12 9 (14.75%) Continuous Improvement
12 9 (14.75%) Selenium
12 9 (14.75%) Atlassian
12 9 (14.75%) Test Automation

Service Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.84%) BizTalk Server
1 6 (9.84%) SharePoint
2 4 (6.56%) IBM Notes
3 3 (4.92%) Skype for Business
4 1 (1.64%) Apache
4 1 (1.64%) IIS
4 1 (1.64%) Tomcat
4 1 (1.64%) WebLogic
Applications
1 19 (31.15%) MS Excel
2 1 (1.64%) MS Office
Business Applications
1 1 (1.64%) Maximo
Cloud Services
1 6 (9.84%) Microsoft Azure
1 6 (9.84%) Office 365
2 3 (4.92%) Amazon AWS
2 3 (4.92%) Azure Active Directory
2 3 (4.92%) IaaS
2 3 (4.92%) PaaS
2 3 (4.92%) SaaS
3 2 (3.28%) G Suite
Communications & Networking
1 3 (4.92%) Firewall
1 3 (4.92%) LAN
1 3 (4.92%) Skype
1 3 (4.92%) Structured Cabling
1 3 (4.92%) Unified Communications
1 3 (4.92%) WAN
1 3 (4.92%) Wi-Fi
2 1 (1.64%) DHCP
2 1 (1.64%) DNS
2 1 (1.64%) Internet
2 1 (1.64%) Intranet
2 1 (1.64%) TCP/IP
2 1 (1.64%) VPN
Database & Business Intelligence
1 3 (4.92%) MySQL
1 3 (4.92%) NoSQL
2 2 (3.28%) PostgreSQL
2 2 (3.28%) SQL Server
Development Applications
1 9 (14.75%) JMeter
1 9 (14.75%) LoadRunner
1 9 (14.75%) LoadUI
1 9 (14.75%) Ranorex
1 9 (14.75%) Selenium
1 9 (14.75%) SoapUI
2 1 (1.64%) Rational DOORS
2 1 (1.64%) Subversion
2 1 (1.64%) Visual Studio
General
1 10 (16.39%) Telecoms
2 6 (9.84%) Finance
3 4 (6.56%) Banking
4 3 (4.92%) Law
5 2 (3.28%) Advertising
6 1 (1.64%) Back Office
6 1 (1.64%) French Language
6 1 (1.64%) German Language
6 1 (1.64%) Italian Language
6 1 (1.64%) Military
6 1 (1.64%) Portuguese Language
6 1 (1.64%) Spanish Language
Job Titles
1 9 (14.75%) Technical Engineer
1 9 (14.75%) Test Engineer
2 7 (11.48%) IT Manager
3 6 (9.84%) Administrator
3 6 (9.84%) BizTalk Administrator
3 6 (9.84%) IT Services Manager
3 6 (9.84%) Service Manager
3 6 (9.84%) Storage Engineer
4 5 (8.20%) Infrastructure Manager
5 4 (6.56%) Analyst
5 4 (6.56%) Network Engineer
5 4 (6.56%) Support Engineer
6 3 (4.92%) Head of Infrastructure
6 3 (4.92%) Senior Network Engineer
7 2 (3.28%) Infrastructure Services Manager
7 2 (3.28%) IT Infrastructure Manager
7 2 (3.28%) ITIL Manager
7 2 (3.28%) ITIL Service Manager
7 2 (3.28%) Network Infrastructure Manager
7 2 (3.28%) Storage Support Engineer
Libraries, Frameworks & Software Standards
1 6 (9.84%) REST
1 6 (9.84%) SOAP
1 6 (9.84%) Web Services
1 6 (9.84%) XML
2 2 (3.28%) Middleware
2 2 (3.28%) Oracle Fusion
3 1 (1.64%) LAMP
3 1 (1.64%) SailPoint
3 1 (1.64%) WebCenter
Miscellaneous
1 11 (18.03%) Analytical Skills
2 10 (16.39%) Management Information System
3 8 (13.11%) Enterprise Software
4 7 (11.48%) Data Centre
5 6 (9.84%) Computer Science
6 5 (8.20%) CMDB
7 4 (6.56%) Hybrid Cloud
8 3 (4.92%) Public Cloud
9 2 (3.28%) User Experience
9 2 (3.28%) Virtual Team
10 1 (1.64%) Client/Server
Operating Systems
1 9 (14.75%) Windows
2 6 (9.84%) Linux
2 6 (9.84%) Unix
3 4 (6.56%) Windows Server
4 3 (4.92%) CentOS
4 3 (4.92%) Red Hat Enterprise Linux
5 1 (1.64%) Windows 7
5 1 (1.64%) Windows XP
Processes & Methodologies
1 37 (60.66%) ITIL
2 36 (59.02%) ITSM
3 26 (42.62%) Problem Management
4 16 (26.23%) Incident Management
5 11 (18.03%) Change Management
6 9 (14.75%) Continuous Improvement
6 9 (14.75%) Defect Tracking
6 9 (14.75%) Test Automation
7 8 (13.11%) Service Delivery
7 8 (13.11%) Validation
8 7 (11.48%) Process Improvement
9 6 (9.84%) Agile Software Development
9 6 (9.84%) Business Process Improvement
9 6 (9.84%) Data Integration
9 6 (9.84%) ETL
9 6 (9.84%) Mentoring
9 6 (9.84%) Technical Architecture
10 5 (8.20%) Data Protection
10 5 (8.20%) Logistics
11 4 (6.56%) ITIL V3
Programming Languages
1 5 (8.20%) SQL
2 3 (4.92%) PowerShell
3 1 (1.64%) Java
Qualifications
1 21 (34.43%) Degree
2 16 (26.23%) ITIL Certification
3 14 (22.95%) Microsoft Certification
4 9 (14.75%) ISTQB
4 9 (14.75%) MCSE
5 3 (4.92%) MCP
6 2 (3.28%) MCITP
6 2 (3.28%) Security Cleared
7 1 (1.64%) CCNA
7 1 (1.64%) Cisco Certification
7 1 (1.64%) ITIL Foundation Certificate
7 1 (1.64%) Oracle Certification
7 1 (1.64%) PMI Certification
7 1 (1.64%) PMP
7 1 (1.64%) RHCE
7 1 (1.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (22.95%) SLA
2 2 (3.28%) ISO/IEC 27001
System Software
1 11 (18.03%) VMware Infrastructure
2 7 (11.48%) Hyper-V
3 6 (9.84%) Active Directory
4 2 (3.28%) VMware ESX
5 1 (1.64%) vSphere
Systems Management
1 9 (14.75%) NetBackup
2 4 (6.56%) ServiceCenter
3 2 (3.28%) Oracle Identity Management
3 2 (3.28%) vRealize
4 1 (1.64%) Oracle Enterprise Manager
4 1 (1.64%) Oracle Identity Manager
4 1 (1.64%) SCCM
4 1 (1.64%) Tivoli
4 1 (1.64%) WSUS
Vendors
1 22 (36.07%) Microsoft
2 13 (21.31%) VMware
3 9 (14.75%) Atlassian
3 9 (14.75%) Cisco
4 7 (11.48%) Oracle
5 6 (9.84%) 3PAR
5 6 (9.84%) HP
5 6 (9.84%) Veeam
5 6 (9.84%) Veritas
6 4 (6.56%) ICL
6 4 (6.56%) Lotus
7 3 (4.92%) Juniper
8 2 (3.28%) Google
9 1 (1.64%) Citrix
9 1 (1.64%) IBM
Cardiff, South Glamorgan
IntaPeople
Salary: £30000 - £35000 per annum
Posted: 4 hours ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £65000.00 per annum + benefits
Posted: 4 hours ago
Newquay, Cornwall
Harvey Nash plc
Salary: £60000 - £70000 per annum
Posted: 4 days ago
Bridgend
South Wales Police
Salary: £27,246 rising to £31,620
Posted: 3 days ago
Bridgend, Mid Glamorgan
South Wales Police
Salary: From £27,246 to £31,620 per annum
Posted: 3 days ago
Newquay, Cornwall
King's Service Centre
Salary: Depending on experience
Posted: 23 hours ago
Newquay, Cornwall
Harvey Nash plc
Salary: £45 - £45000 per annum
Posted: 4 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 12 days ago
Newquay, Cornwall
Harvey Nash plc
Salary: £38000 - £42000 per annum
Posted: 4 days ago
Newquay, Cornwall
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £26,302 to £35,225 per annum
Posted: 25 days ago