Service Management Jobs in Wales

Service Management
UK > Wales

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 102 90 61
Rank change year-on-year -12 -29 -20
Permanent jobs citing Service Management 27 45 88
As % of all permanent jobs advertised in Wales 1.36% 2.72% 4.67%
As % of the Processes & Methodologies category 1.69% 2.83% 4.97%
Number of salaries quoted 8 17 48
10th Percentile - £37,482 £18,500
25th Percentile £44,851 £45,750 £23,651
Median annual salary (50th Percentile) £55,802 £51,573 £27,250
Median % change year-on-year +8.20% +89.26% -23.51%
75th Percentile £72,433 £62,500 £38,047
90th Percentile - - £52,308
UK median annual salary £50,000 £53,000 £50,173
% change year-on-year -5.66% +5.64% +0.35%

All Process and Methodology Skills
Wales

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,594 1,590 1,771
As % of all permanent jobs advertised in Wales 80.18% 96.19% 94.00%
Number of salaries quoted 1,051 808 1,141
10th Percentile £26,750 £26,391 £30,500
25th Percentile £35,000 £35,000 £37,000
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +9.20%
75th Percentile £60,000 £61,350 £62,500
90th Percentile £70,000 £74,125 £75,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Service Management
Job Vacancy Trend in Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Management in Wales

Service Management
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Management in Wales.

Salary trend for Service Management in Wales

Service Management
Salary Histogram in Wales

Salary distribution for jobs citing Service Management in Wales over the 6 months to 19 April 2024.

Salary histogram for Service Management in Wales

Service Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wales region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales -9 26 £55,802 -7.00% 6
North Wales - 1 - -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.93%) WebLogic
2 2 (7.41%) SAS
3 1 (3.70%) Microsoft Exchange
3 1 (3.70%) SharePoint
Business Applications
1 3 (11.11%) Remedy ITSM
Cloud Services
1 6 (22.22%) Azure
2 3 (11.11%) GCP
2 3 (11.11%) OpenShift
3 1 (3.70%) AWS
3 1 (3.70%) Azure DevOps
3 1 (3.70%) Microsoft 365
3 1 (3.70%) OneDrive
Database & Business Intelligence
1 7 (25.93%) Elasticsearch
2 5 (18.52%) SQL Server
3 4 (14.81%) RDBMS
3 4 (14.81%) Relational Database
Development Applications
1 3 (11.11%) IBM UrbanCode
General
1 16 (59.26%) Social Skills
2 7 (25.93%) Analytical Skills
3 5 (18.52%) Finance
4 4 (14.81%) Inclusion and Diversity
4 4 (14.81%) Local Government
4 4 (14.81%) Police
5 3 (11.11%) Banking
5 3 (11.11%) Presentation Skills
5 3 (11.11%) Public Sector
6 1 (3.70%) Retail
Job Titles
1 10 (37.04%) Senior
2 9 (33.33%) Analyst
3 8 (29.63%) Applications Support
3 8 (29.63%) Applications Support Analyst
3 8 (29.63%) Support Analyst
4 7 (25.93%) Senior Analyst
4 7 (25.93%) Senior Applications Support
4 7 (25.93%) Senior Applications Support Analyst
4 7 (25.93%) Senior Support Analyst
5 6 (22.22%) Architect
6 4 (14.81%) Applications Specialist
6 4 (14.81%) Database Specialist
6 4 (14.81%) ICT Specialist
7 3 (11.11%) DevOps Engineer
7 3 (11.11%) ITSM Architect
7 3 (11.11%) Senior DevOps
7 3 (11.11%) Senior DevOps Engineer
7 3 (11.11%) Senior Support Engineer
7 3 (11.11%) Service Architect
7 3 (11.11%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 7 (25.93%) J2EE
1 7 (25.93%) Java EE
1 7 (25.93%) Spring
2 2 (7.41%) AngularJS
2 2 (7.41%) CSS
2 2 (7.41%) HTML
2 2 (7.41%) Twitter Bootstrap
2 2 (7.41%) Web Services
Miscellaneous
1 5 (18.52%) Management Information System
2 3 (11.11%) Public Cloud
3 2 (7.41%) CMDB
3 2 (7.41%) Legacy Systems
4 1 (3.70%) CCTV
4 1 (3.70%) Product Ownership
Operating Systems
1 7 (25.93%) Unix
2 3 (11.11%) Linux
2 3 (11.11%) Windows
Processes & Methodologies
1 18 (66.67%) Actionable Insight
2 14 (51.85%) ITIL
3 9 (33.33%) Incident Management
3 9 (33.33%) ITSM
3 9 (33.33%) Problem-Solving
4 8 (29.63%) Mentoring
4 8 (29.63%) Project Management
5 7 (25.93%) Containerisation
5 7 (25.93%) Enterprise Architecture
5 7 (25.93%) Enterprise Search
5 7 (25.93%) Impact Assessments
5 7 (25.93%) Information Management
5 7 (25.93%) Service Delivery
6 5 (18.52%) Data Management
6 5 (18.52%) Problem Management
7 4 (14.81%) Agile
7 4 (14.81%) Capacity Planning
7 4 (14.81%) Data Security
7 4 (14.81%) Process Improvement
7 4 (14.81%) Security Management
Programming Languages
1 8 (29.63%) SQL
2 7 (25.93%) Java
2 7 (25.93%) Shell Script
3 3 (11.11%) Groovy
4 1 (3.70%) T-SQL
Qualifications
1 13 (48.15%) SC Cleared
1 13 (48.15%) Security Cleared
2 9 (33.33%) Degree
Quality Assurance & Compliance
1 8 (29.63%) SLA
2 3 (11.11%) COBIT
Systems Management
1 7 (25.93%) OpenSSO
1 7 (25.93%) Single Sign-On
2 4 (14.81%) Progress Chef
3 3 (11.11%) Ansible
3 3 (11.11%) OpenView
3 3 (11.11%) Terraform
Vendors
1 10 (37.04%) Remedy
2 7 (25.93%) Oracle
3 6 (22.22%) Microsoft
4 5 (18.52%) ServiceNow
5 3 (11.11%) BMC
5 3 (11.11%) Google
5 3 (11.11%) HP
5 3 (11.11%) IBM
6 1 (3.70%) Citrix