Period
to 18 November 2017

The median annual salary for a Support Analyst was £35,000 in advertised job vacancies in Middlesex during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Middlesex
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 5 29 49
Rank change year-on-year +24 +20 +12
Permanent jobs requiring a Support Analyst 24 11 6
As % of all permanent IT jobs advertised in Middlesex 13.79% 4.45% 1.13%
As % of the Job Titles category 14.46% 4.53% 1.17%
Number of salaries quoted 22 11 6
Middlesex median annual salary £35,000 £32,500 £39,500
Median salary % change year-on-year +7.69% -17.72% +12.86%
10th Percentile £31,250 £21,000 £32,000
90th Percentile £40,775 £33,750 £56,250
South East median annual salary £28,000 £29,000 £29,000
% change year-on-year -3.45% - +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Middlesex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Middlesex
Permanent vacancies in Middlesex with a recognized job title 166 243 514
% of permanent IT jobs with a recognized job title 95.40% 98.38% 96.44%
Number of salaries quoted 119 206 417
Middlesex median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +10.53%
10th Percentile £31,250 £28,250 £33,750
90th Percentile £80,000 £67,500 £71,550
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Analyst
Job Vacancy Trend in Middlesex

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Middlesex.

Job vacancy trend for Support Analyst in Middlesex

Support Analyst
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Middlesex.

Salary trend for Support Analyst in Middlesex

Support Analyst
Salary Histogram in Middlesex

The salary distribution of IT jobs citing Support Analyst in Middlesex over the 6 months to 18 November 2017.

Salary histogram for Support Analyst in Middlesex

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Middlesex

For the 6 months to 18 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Middlesex region featuring Support Analyst in the job title.

1 20 (83.33%) Problem Management
2 19 (79.17%) Supplier Management
3 12 (50.00%) SDLC
3 12 (50.00%) Oracle
4 10 (41.67%) Windows
4 10 (41.67%) Active Directory
5 9 (37.50%) SQL
5 9 (37.50%) Windows Server
6 8 (33.33%) Pharmaceutical
6 8 (33.33%) GxP
7 7 (29.17%) Stakeholder Management
7 7 (29.17%) Oracle Database
7 7 (29.17%) User Experience
8 6 (25.00%) SharePoint
9 5 (20.83%) SQL Server
9 5 (20.83%) CMS
9 5 (20.83%) Content Management
9 5 (20.83%) Document Management
9 5 (20.83%) Veeva
10 2 (8.33%) Windows 7
10 2 (8.33%) vSphere
10 2 (8.33%) Office 365
10 2 (8.33%) Sophos
10 2 (8.33%) DNS
10 2 (8.33%) Cisco
10 2 (8.33%) Windows 10
10 2 (8.33%) Remote Desktop
10 2 (8.33%) Windows Server 2008
10 2 (8.33%) Windows Server 2012
10 2 (8.33%) Virtual Servers

Support Analyst Skill Set
Co-occurring IT Skills in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) SharePoint
2 5 (20.83%) CMS
Applications
1 1 (4.17%) CATIA
1 1 (4.17%) Siemens NX
1 1 (4.17%) Windchill
Cloud Services
1 5 (20.83%) Veeva
2 2 (8.33%) Office 365
Communications & Networking
1 2 (8.33%) DNS
1 2 (8.33%) Remote Desktop
2 1 (4.17%) DHCP
2 1 (4.17%) LAN
2 1 (4.17%) TCP/IP
2 1 (4.17%) VLAN
2 1 (4.17%) WAN
Database & Business Intelligence
1 7 (29.17%) Oracle Database
2 5 (20.83%) SQL Server
General
1 8 (33.33%) Pharmaceutical
Miscellaneous
1 7 (29.17%) User Experience
Operating Systems
1 10 (41.67%) Windows
2 9 (37.50%) Windows Server
3 2 (8.33%) Windows 10
3 2 (8.33%) Windows 7
3 2 (8.33%) Windows Server 2008
3 2 (8.33%) Windows Server 2012
Processes & Methodologies
1 20 (83.33%) Problem Management
2 19 (79.17%) Supplier Management
3 12 (50.00%) SDLC
4 7 (29.17%) Stakeholder Management
5 5 (20.83%) Content Management
5 5 (20.83%) Document Management
6 2 (8.33%) Runbook
7 1 (4.17%) CAD
7 1 (4.17%) PDM
7 1 (4.17%) PLM
Programming Languages
1 9 (37.50%) SQL
Quality Assurance & Compliance
1 8 (33.33%) GxP
System Software
1 10 (41.67%) Active Directory
2 2 (8.33%) Virtual Servers
2 2 (8.33%) vSphere
3 1 (4.17%) VMware Infrastructure
Vendors
1 12 (50.00%) Oracle
2 2 (8.33%) Cisco
2 2 (8.33%) Sophos
3 1 (4.17%) Pegasus
3 1 (4.17%) PTC
3 1 (4.17%) Siemens
3 1 (4.17%) VMware