Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 159 182 213
Rank change year-on-year +23 +31 +8
Permanent jobs requiring a Support Analyst 236 197 380
As % of all permanent jobs advertised in the South East 1.56% 1.70% 1.72%
As % of the Job Titles category 1.66% 1.86% 1.80%
Number of salaries quoted 166 138 311
10th Percentile £23,000 £22,500 £23,500
25th Percentile £25,500 £24,125 £25,750
Median annual salary (50th Percentile) £32,500 £28,500 £30,000
Median % change year-on-year +14.04% -5.00% -
75th Percentile £41,500 £34,895 £37,500
90th Percentile £48,125 £42,500 £43,750
England median annual salary £35,000 £35,000 £32,909
% change year-on-year - +6.36% +1.26%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 14,224 10,599 21,077
% of permanent jobs with a recognized job title 94.24% 91.47% 95.52%
Number of salaries quoted 9,733 7,232 12,510
10th Percentile £29,000 £30,000 £30,000
25th Percentile £37,500 £40,000 £40,463
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £70,000 £70,000
90th Percentile £80,000 £83,750 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 26 July 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +20 85 £32,500 +11.11% 13
Surrey +24 64 £32,500 -4.41% 1
Kent +28 61 £25,000 -18.03% 7
Oxfordshire +5 31 £36,500 +14.96% 1
Berkshire -13 28 £27,500 +3.77% 3
Buckinghamshire +17 26 £32,500 -7.14% 9
Hampshire -62 15 £35,000 +34.62% 6
West Sussex +18 5 £40,000 +45.45%
East Sussex +13 3 £31,000 -22.50%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 July 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 110 (46.61%) Microsoft
2 102 (43.22%) Windows
3 88 (37.29%) Microsoft 365
4 83 (35.17%) Social Skills
5 73 (30.93%) Active Directory
6 72 (30.51%) Windows 10
7 68 (28.81%) Customer Service
8 66 (27.97%) ITIL
9 61 (25.85%) Problem-Solving
10 53 (22.46%) Microsoft Office
11 47 (19.92%) SLA
12 41 (17.37%) Incident Management
13 34 (14.41%) Degree
14 33 (13.98%) Security Cleared
14 33 (13.98%) Azure
15 32 (13.56%) Analytical Skills
16 31 (13.14%) Service Delivery
16 31 (13.14%) Change Management
17 27 (11.44%) SQL
18 25 (10.59%) Finance
18 25 (10.59%) SharePoint
19 24 (10.17%) ERP
20 23 (9.75%) Entra ID
20 23 (9.75%) Microsoft Intune
21 22 (9.32%) DNS
21 22 (9.32%) DHCP
22 21 (8.90%) Cisco
22 21 (8.90%) WAN
23 19 (8.05%) Microsoft Exchange
23 19 (8.05%) Inventory Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (10.59%) SharePoint
2 19 (8.05%) Microsoft Exchange
3 15 (6.36%) WebLogic
4 3 (1.27%) Oracle Service Bus
Applications
1 53 (22.46%) Microsoft Office
2 5 (2.12%) Microsoft Excel
3 4 (1.69%) MS Visio
Business Applications
1 6 (2.54%) Dynamics CRM
2 3 (1.27%) Dynamics GP
2 3 (1.27%) Dynamics NAV
2 3 (1.27%) Remedy ITSM
3 2 (0.85%) NetSuite
4 1 (0.42%) Infor M3
4 1 (0.42%) JDE OneWorld
4 1 (0.42%) JDE World
4 1 (0.42%) SAP S/4HANA
Cloud Services
1 88 (37.29%) Microsoft 365
2 33 (13.98%) Azure
3 23 (9.75%) Entra ID
4 10 (4.24%) SaaS
5 7 (2.97%) Dynamics 365
5 7 (2.97%) Power Platform
6 5 (2.12%) PowerApps
7 4 (1.69%) OneDrive
8 3 (1.27%) WhatsApp
9 2 (0.85%) AWS
10 1 (0.42%) Azure DevOps
10 1 (0.42%) Azure Sentinel
10 1 (0.42%) Google Workspace
Communications & Networking
1 22 (9.32%) DHCP
1 22 (9.32%) DNS
2 21 (8.90%) WAN
3 17 (7.20%) LAN
3 17 (7.20%) Wireless
3 17 (7.20%) WLAN
4 15 (6.36%) Firewall
5 7 (2.97%) VoIP
6 4 (1.69%) SD-WAN
6 4 (1.69%) Wi-Fi
7 3 (1.27%) TCP/IP
7 3 (1.27%) VPN
8 2 (0.85%) Internet
9 1 (0.42%) DKIM
9 1 (0.42%) DMARC
9 1 (0.42%) Extranet
9 1 (0.42%) Intranet
9 1 (0.42%) SAN
9 1 (0.42%) VLAN
Database & Business Intelligence
1 12 (5.08%) Elasticsearch
2 8 (3.39%) SQL Server
3 3 (1.27%) Oracle Database
3 3 (1.27%) Oracle Database 10g
3 3 (1.27%) Oracle Database 11g
3 3 (1.27%) VLDB
4 2 (0.85%) Amazon RDS
4 2 (0.85%) Crystal Reports
4 2 (0.85%) Power BI
4 2 (0.85%) RDBMS
4 2 (0.85%) Relational Database
4 2 (0.85%) SQL Server Integration Services
5 1 (0.42%) DB2
General
1 83 (35.17%) Social Skills
2 32 (13.56%) Analytical Skills
3 25 (10.59%) Finance
4 15 (6.36%) Manufacturing
4 15 (6.36%) Telecoms
5 12 (5.08%) Law
5 12 (5.08%) Police
6 10 (4.24%) Legal
7 7 (2.97%) French Language
8 4 (1.69%) Pharmaceutical
9 3 (1.27%) Automotive
9 3 (1.27%) Documentation Skills
9 3 (1.27%) Inclusion and Diversity
10 2 (0.85%) Banking
10 2 (0.85%) German Language
10 2 (0.85%) Investment Banking
10 2 (0.85%) Military
10 2 (0.85%) Private Banking
10 2 (0.85%) Public Sector
11 1 (0.42%) Marketing
Libraries, Frameworks & Software Standards
1 12 (5.08%) J2EE
1 12 (5.08%) Java EE
1 12 (5.08%) Spring
2 3 (1.27%) .NET
3 2 (0.85%) EDI
3 2 (0.85%) Middleware
4 1 (0.42%) LDAP
4 1 (0.42%) Software Packaging
Miscellaneous
1 14 (5.93%) Driving Licence
2 10 (4.24%) Enterprise Software
3 4 (1.69%) Analytical Mindset
3 4 (1.69%) Life Science
4 3 (1.27%) Management Information System
4 3 (1.27%) Product Ownership
4 3 (1.27%) Smartphone
4 3 (1.27%) Video Conferencing
5 2 (0.85%) Foreign Exchange (FX)
6 1 (0.42%) Cyber Threat
6 1 (0.42%) Handset
6 1 (0.42%) Mobile App
6 1 (0.42%) Onboarding
Operating Systems
1 102 (43.22%) Windows
2 72 (30.51%) Windows 10
3 16 (6.78%) Unix
3 16 (6.78%) Windows Server
4 7 (2.97%) Linux
5 4 (1.69%) Android
5 4 (1.69%) Apple iOS
6 3 (1.27%) Solaris
6 3 (1.27%) Windows 7
7 2 (0.85%) Mac OS
7 2 (0.85%) Windows Server 2008
8 1 (0.42%) Windows Mobile
8 1 (0.42%) Windows Server 2016
8 1 (0.42%) Windows Server 2019
Processes & Methodologies
1 68 (28.81%) Customer Service
2 66 (27.97%) ITIL
3 61 (25.85%) Problem-Solving
4 41 (17.37%) Incident Management
5 31 (13.14%) Change Management
5 31 (13.14%) Service Delivery
6 24 (10.17%) ERP
7 19 (8.05%) Inventory Management
8 17 (7.20%) Actionable Insight
9 15 (6.36%) Service Management
10 14 (5.93%) CRM
11 12 (5.08%) Agile
11 12 (5.08%) Containerisation
11 12 (5.08%) Enterprise Architecture
11 12 (5.08%) Enterprise Search
11 12 (5.08%) Impact Assessments
11 12 (5.08%) Information Management
12 11 (4.66%) Problem Management
13 10 (4.24%) Cybersecurity
14 9 (3.81%) Continuous Improvement
Programming Languages
1 27 (11.44%) SQL
2 13 (5.51%) Java
3 12 (5.08%) Shell Script
4 4 (1.69%) PL/SQL
5 2 (0.85%) C#
5 2 (0.85%) T-SQL
6 1 (0.42%) Bash
6 1 (0.42%) C
6 1 (0.42%) COBOL
6 1 (0.42%) JavaScript
6 1 (0.42%) Python
6 1 (0.42%) R
Qualifications
1 34 (14.41%) Degree
2 33 (13.98%) Security Cleared
3 17 (7.20%) SC Cleared
4 6 (2.54%) DBS Check
5 4 (1.69%) ITIL Certification
6 3 (1.27%) Microsoft Certification
7 2 (0.85%) A+ Certification
7 2 (0.85%) BPSS Clearance
7 2 (0.85%) DV Cleared
7 2 (0.85%) Network+ Certification
8 1 (0.42%) Computer Science Degree
Quality Assurance & Compliance
1 47 (19.92%) SLA
2 2 (0.85%) ISO/IEC 27001
2 2 (0.85%) PCI DSS
2 2 (0.85%) PMO
2 2 (0.85%) Sarbanes-Oxley
3 1 (0.42%) Data Quality
System Software
1 73 (30.93%) Active Directory
2 4 (1.69%) Hyper-V
2 4 (1.69%) VMware Infrastructure
3 3 (1.27%) Oracle RAC
4 2 (0.85%) Microsoft Virtual Server
4 2 (0.85%) Virtual Servers
Systems Management
1 23 (9.75%) Microsoft Intune
2 12 (5.08%) OpenSSO
2 12 (5.08%) Single Sign-On
3 5 (2.12%) SCCM
4 3 (1.27%) Data Guard
4 3 (1.27%) Oracle RMAN
5 2 (0.85%) WSUS
6 1 (0.42%) ZENworks
Vendors
1 110 (46.61%) Microsoft
2 21 (8.90%) Cisco
3 18 (7.63%) Oracle
4 15 (6.36%) Remedy
5 11 (4.66%) WatchGuard
6 5 (2.12%) Bloomberg
6 5 (2.12%) Citrix
6 5 (2.12%) HP
6 5 (2.12%) VMware
7 4 (1.69%) Dell
7 4 (1.69%) SAP
8 3 (1.27%) Sage
8 3 (1.27%) ServiceNow
8 3 (1.27%) Sun
9 2 (0.85%) Murex
10 1 (0.42%) CheckPoint
10 1 (0.42%) EMC
10 1 (0.42%) Google
10 1 (0.42%) IBM
10 1 (0.42%) Salesforce