The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in the South East during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England / South East
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 83 77 94
Rank change year-on-year -6 +17  
Permanent jobs requiring a Support Analyst 508 640 692
As % of all permanent IT jobs advertised in the South East 3.48% 3.48% 3.24%
As % of the Job Titles category 3.61% 3.59% 3.34%
Number of salaries quoted 446 571 620
Median salary £30,000 £29,000 £27,000
Median salary % change year-on-year +3.44% +7.40%  
90% offered a salary of more than £22,000 £21,000 £20,000
10% offered a salary of more than £40,000 £42,500 £42,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14084 17831 20749
As % of all permanent IT job vacancies advertised in the South East 96.53% 96.94% 97.20%
Number of salaries quoted 11801 15169 16871
Median salary £42,500 £44,000 £42,500
Median salary % change year-on-year -3.40% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Analyst in the South East over the 3 months to 22 June 2017.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +38 132 £32,500 +18.18% 9
Hampshire +28 103 £26,250 -17.96% 12
Berkshire +26 103 £30,000 -7.69% 11
Buckinghamshire -1 54 £25,000 +11.11% 7
West Sussex -23 42 £32,500 -7.80% 2
Middlesex +20 20 £35,000 +29.89%
Kent -10 20 £27,500 -5.17%
Oxfordshire -29 20 £28,000 -3.44% 7
East Sussex -30 13 £25,000 - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Analyst in the job title.

1 496 (55.23%) Windows
2 382 (42.54%) Microsoft
3 315 (35.08%) Active Directory
4 270 (30.07%) SQL
5 200 (22.27%) Microsoft Office
6 185 (20.60%) Windows Server
7 182 (20.27%) ITIL
8 167 (18.60%) SQL Server
9 130 (14.48%) Finance
10 126 (14.03%) MS Exchange
11 121 (13.47%) VMware
12 110 (12.25%) Windows Server 2012
13 103 (11.47%) Office 365
14 101 (11.25%) Windows 7
15 98 (10.91%) Cisco
16 97 (10.80%) SLA
17 94 (10.47%) CRM
17 94 (10.47%) Windows Server 2008
18 88 (9.80%) Degree
19 74 (8.24%) Microsoft Excel
19 74 (8.24%) DNS
20 68 (7.57%) LAN
20 68 (7.57%) Linux
21 66 (7.35%) TCP/IP
22 63 (7.02%) VMware Infrastructure
22 63 (7.02%) Microsoft Certification
22 63 (7.02%) Hyper-V
23 62 (6.90%) Business Intelligence
23 62 (6.90%) DHCP
24 61 (6.79%) SharePoint

Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 126 (14.03%) MS Exchange
2 61 (6.79%) SharePoint
3 56 (6.24%) IIS
4 38 (4.23%) Exchange Server 2010
5 22 (2.45%) Exchange Server 2013
6 21 (2.34%) Skype for Business
7 19 (2.12%) Tomcat
8 17 (1.89%) Apache
9 9 (1.00%) Blackberry Enterprise Server
10 8 (0.89%) BizTalk Server
11 7 (0.78%) Exchange Server 2007
12 6 (0.67%) CMS
13 5 (0.56%) Exchange Server 2003
13 5 (0.56%) IBM Notes
14 4 (0.45%) IBM Domino
14 4 (0.45%) SharePoint Server
15 3 (0.33%) WordPress
16 2 (0.22%) DataSynapse
16 2 (0.22%) JBoss
16 2 (0.22%) TYPO3
Applications
1 200 (22.27%) Microsoft Office
2 74 (8.24%) Microsoft Excel
3 16 (1.78%) Microsoft PowerPoint
4 6 (0.67%) Spreadsheet
5 4 (0.45%) MS Visio
6 1 (0.11%) CATIA
6 1 (0.11%) Siemens NX
6 1 (0.11%) S-PLUS
6 1 (0.11%) Windchill
Business Applications
1 41 (4.57%) Dynamics CRM
2 22 (2.45%) SAP Oil and Gas
3 7 (0.78%) SAP MM
4 6 (0.67%) SAP CRM
4 6 (0.67%) SAP LE
5 5 (0.56%) Dynamics GP
5 5 (0.56%) Oracle EBS
5 5 (0.56%) Oracle EBS R12
6 4 (0.45%) NetSuite
6 4 (0.45%) SAP Hybris
6 4 (0.45%) Unit4 Business World
7 3 (0.33%) Maximo
8 2 (0.22%) assyst
8 2 (0.22%) Hyperion Planning
8 2 (0.22%) Remedy ITSM
8 2 (0.22%) Sage X3
8 2 (0.22%) SAP BPC
9 1 (0.11%) FastStats
9 1 (0.11%) Oracle General Ledger
9 1 (0.11%) Sage 200
Cloud Services
1 103 (11.47%) Office 365
2 51 (5.68%) SaaS
3 41 (4.57%) Microsoft Azure
4 29 (3.23%) Amazon AWS
5 8 (0.89%) IaaS
6 6 (0.67%) iPaaS
6 6 (0.67%) PaaS
6 6 (0.67%) Virtual Private Cloud
7 4 (0.45%) SuccessFactors
8 3 (0.33%) Azure Active Directory
8 3 (0.33%) Veeva
9 2 (0.22%) AWS CloudFormation
10 1 (0.11%) Cloud Computing
10 1 (0.11%) FinancialForce.com
10 1 (0.11%) Mimecast
Communications & Networking
1 74 (8.24%) DNS
2 68 (7.57%) LAN
3 66 (7.35%) TCP/IP
4 62 (6.90%) DHCP
5 55 (6.12%) Firewall
5 55 (6.12%) WAN
6 39 (4.34%) VoIP
7 36 (4.01%) VLAN
7 36 (4.01%) VPN
8 24 (2.67%) Skype
9 23 (2.56%) Internet
10 17 (1.89%) Cisco ASA
11 16 (1.78%) Cisco PIX
12 15 (1.67%) MPLS
13 14 (1.56%) Remote Desktop
14 12 (1.34%) Network Security
15 11 (1.22%) SAN
16 10 (1.11%) Wi-Fi
17 7 (0.78%) PBX
17 7 (0.78%) PSTN
Database & Business Intelligence
1 167 (18.60%) SQL Server
2 43 (4.79%) SQL Server Integration Services
3 42 (4.68%) SQL Server 2008
4 34 (3.79%) SQL Server Reporting Services
5 32 (3.56%) MySQL
6 26 (2.90%) SQL Server Analysis Services
7 23 (2.56%) SQL Server 2005
8 20 (2.23%) Data Warehouse
8 20 (2.23%) Relational Database
9 19 (2.12%) Crystal Reports
9 19 (2.12%) SQL Server 2012
10 11 (1.22%) Oracle Database
11 8 (0.89%) Microsoft Analysis Services
11 8 (0.89%) SAP BW
12 6 (0.67%) SQL Server 2014
13 5 (0.56%) BusinessObjects
14 4 (0.45%) Power BI
14 4 (0.45%) SQL Server 2016
15 3 (0.33%) DB2
15 3 (0.33%) RDBMS
Development Applications
1 6 (0.67%) Team Foundation Server
2 3 (0.33%) JIRA
3 2 (0.22%) SQL Server Management Studio (SSMS)
3 2 (0.22%) Visual Studio
4 1 (0.11%) Ant
4 1 (0.11%) Atlassian Bamboo
4 1 (0.11%) Firebug
4 1 (0.11%) Git (software)
4 1 (0.11%) git-flow
4 1 (0.11%) Gradle
4 1 (0.11%) LSMW
4 1 (0.11%) Subversion
4 1 (0.11%) Talend Open Studio
General
1 130 (14.48%) Finance
2 41 (4.57%) Marketing
3 39 (4.34%) Back Office
4 37 (4.12%) Retail
5 28 (3.12%) Manufacturing
5 28 (3.12%) Telecoms
6 26 (2.90%) German Language
7 24 (2.67%) French Language
8 22 (2.45%) Electronics
9 17 (1.89%) Banking
10 16 (1.78%) Billing
11 11 (1.22%) Advertising
12 8 (0.89%) Legal
12 8 (0.89%) Pharmaceutical
12 8 (0.89%) Spanish Language
13 6 (0.67%) Dutch Language
13 6 (0.67%) Law
14 5 (0.56%) Polish Language
15 2 (0.22%) Czech Language
15 2 (0.22%) Slovak Language
Libraries, Frameworks & Software Standards
1 36 (4.01%) .NET
2 26 (2.90%) HTML
3 24 (2.67%) Web Services
4 23 (2.56%) CSS
5 22 (2.45%) ASP.NET
6 20 (2.23%) XML
7 9 (1.00%) jQuery
8 8 (0.89%) HTML5
9 7 (0.78%) J2EE
9 7 (0.78%) JSON
9 7 (0.78%) SOAP
10 6 (0.67%) ASP.NET MVC
10 6 (0.67%) ASP.NET MVC 5
10 6 (0.67%) Twitter Bootstrap
11 5 (0.56%) .NET Framework
11 5 (0.56%) COM
11 5 (0.56%) EDI
11 5 (0.56%) REST
12 4 (0.45%) JSP
12 4 (0.45%) XPages
Miscellaneous
1 61 (6.79%) Analytical Skills
2 42 (4.68%) Computer Science
3 39 (4.34%) Driving Licence
4 17 (1.89%) Management Information System
5 14 (1.56%) Blackberry
6 12 (1.34%) EPoS
7 10 (1.11%) SWIFT
8 8 (0.89%) Data Centre
8 8 (0.89%) iPad
8 8 (0.89%) iPhone
8 8 (0.89%) Video Conferencing
9 7 (0.78%) BYOD
9 7 (0.78%) Life Science
10 6 (0.67%) FMCG
10 6 (0.67%) Greenfield Project
10 6 (0.67%) PKI
11 5 (0.56%) Clustering
11 5 (0.56%) FlexPod
11 5 (0.56%) User Experience
12 3 (0.33%) Enterprise Storage
Operating Systems
1 496 (55.23%) Windows
2 185 (20.60%) Windows Server
3 110 (12.25%) Windows Server 2012
4 101 (11.25%) Windows 7
5 94 (10.47%) Windows Server 2008
6 68 (7.57%) Linux
7 54 (6.01%) Windows 10
8 34 (3.79%) Unix
9 32 (3.56%) Windows 8
10 29 (3.23%) Apple iOS
11 21 (2.34%) Windows Server 2003
12 19 (2.12%) Mac OS X
12 19 (2.12%) Windows XP
13 17 (1.89%) Android
14 5 (0.56%) Windows Mobile
14 5 (0.56%) zOS
15 2 (0.22%) Mac OS
15 2 (0.22%) Red Hat Enterprise Linux
15 2 (0.22%) Solaris
16 1 (0.11%) Windows 2000 Server
Processes & Methodologies
1 182 (20.27%) ITIL
2 94 (10.47%) CRM
3 62 (6.90%) Business Intelligence
4 57 (6.35%) Problem Management
5 51 (5.68%) ERP
6 43 (4.79%) Service Delivery
7 42 (4.68%) Mentoring
8 27 (3.01%) Agile Software Development
9 25 (2.78%) Document Management
10 24 (2.67%) DevOps
10 24 (2.67%) ITIL V3
10 24 (2.67%) Service Management
11 22 (2.45%) Digital Marketing
11 22 (2.45%) Programme Management
11 22 (2.45%) SDLC
12 21 (2.34%) Project Management
13 20 (2.23%) Data Analysis
13 20 (2.23%) Mathematics
13 20 (2.23%) Process Improvement
13 20 (2.23%) Release Management
Programming Languages
1 270 (30.07%) SQL
2 52 (5.79%) PowerShell
3 42 (4.68%) JavaScript
4 40 (4.45%) C#
5 38 (4.23%) T-SQL
6 35 (3.90%) Java
7 23 (2.56%) PHP
8 15 (1.67%) PL/SQL
9 12 (1.34%) Shell Script
9 12 (1.34%) VBA
10 11 (1.22%) Bash Shell
11 9 (1.00%) C
11 9 (1.00%) C++
12 6 (0.67%) Perl
13 5 (0.56%) Python
13 5 (0.56%) VB
13 5 (0.56%) VBScript
14 3 (0.33%) VB.NET
15 2 (0.22%) ABAP
16 1 (0.11%) ActionScript
Qualifications
1 88 (9.80%) Degree
2 63 (7.02%) Microsoft Certification
3 35 (3.90%) MCSE
4 27 (3.01%) ITIL Certification
4 27 (3.01%) MCP
5 23 (2.56%) CCNA
5 23 (2.56%) Cisco Certification
6 19 (2.12%) MCSA
7 17 (1.89%) Security Cleared
8 15 (1.67%) Computer Science Degree
9 14 (1.56%) A+ Certification
10 11 (1.22%) SC Cleared
11 9 (1.00%) MCITP
11 9 (1.00%) MCTS
12 5 (0.56%) Numerate Degree
13 4 (0.45%) CCENT
13 4 (0.45%) Network+ Certification
14 3 (0.33%) Citrix Certification
14 3 (0.33%) PMI Certification
14 3 (0.33%) Security+ Certification
Quality Assurance & Compliance
1 97 (10.80%) SLA
2 17 (1.89%) QA
3 7 (0.78%) Data Quality
3 7 (0.78%) GxP
4 5 (0.56%) ISO/IEC 20000
4 5 (0.56%) ISO/IEC 27001
5 3 (0.33%) BS25999
6 2 (0.22%) DICOM
6 2 (0.22%) PCI DSS
6 2 (0.22%) Sarbanes-Oxley
7 1 (0.11%) Actionable Recommendations
7 1 (0.11%) ISO 9001
System Software
1 315 (35.08%) Active Directory
2 63 (7.02%) Hyper-V
2 63 (7.02%) VMware Infrastructure
3 24 (2.67%) XenApp
4 19 (2.12%) VMware Workstation
5 15 (1.67%) Terminal Services
5 15 (1.67%) vSphere
6 11 (1.22%) KVM
6 11 (1.22%) XenServer
7 8 (0.89%) Virtual Desktop
8 6 (0.67%) Virtual Machines
9 4 (0.45%) XenDesktop
10 1 (0.11%) UAG
10 1 (0.11%) Virtual Servers
Systems Management
1 56 (6.24%) SCCM
2 16 (1.78%) WSUS
3 11 (1.22%) SCOM
3 11 (1.22%) ZABBIX
4 6 (0.67%) Microsoft Intune
5 5 (0.56%) AirWatch
6 4 (0.45%) Backup Exec
6 4 (0.45%) Norton AntiVirus
6 4 (0.45%) Puppet
6 4 (0.45%) SCVMM
7 3 (0.33%) Tivoli
7 3 (0.33%) Tivoli Storage Manager
8 2 (0.22%) Opscode Chef
8 2 (0.22%) Terraform
8 2 (0.22%) XenMobile
9 1 (0.11%) EMC NetWorker
9 1 (0.11%) Microsoft Data Protection Manager
9 1 (0.11%) NetCrunch
9 1 (0.11%) SCDPM
Vendors
1 382 (42.54%) Microsoft
2 121 (13.47%) VMware
3 98 (10.91%) Cisco
4 58 (6.46%) Citrix
4 58 (6.46%) Oracle
5 56 (6.24%) SAP
6 30 (3.34%) Salesforce.com
7 27 (3.01%) Remedy
8 22 (2.45%) Apple
9 19 (2.12%) HP
10 15 (1.67%) F5
11 14 (1.56%) Juniper
12 13 (1.45%) NetApp
13 11 (1.22%) Dell
13 11 (1.22%) McAfee
14 9 (1.00%) CheckPoint
14 9 (1.00%) Freshdesk
14 9 (1.00%) IBM
15 7 (0.78%) Splunk
15 7 (0.78%) Symantec
Guildford, Surrey
Nigel Frank International Ltd
Salary: £16000 - £20000 per annum
Posted: 16 hours ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £16000.00 - £19000.00 per annum
Posted: 14 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £28000. per annum + Benefits
Posted: 12 hours ago
Woking, Surrey
Spencer Rose
Salary: From £35,000 to £38,000 per annum
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: Yesterday
Southampton, Hampshire
Networkers
Salary: £23000 - £25000 per annum
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: to £35k plus benefits
Posted: 6 days ago
Hampshire
Roc Search
Salary: £20000 - £25000 per annum + + Benefits
Posted: 2 days ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £45000 per annum + 15% bonus, pension, healthcare
Posted: 6 days ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: Yesterday
Wokingham, Berkshire
People Source Consulting
Salary: £45000 - £55000 per annum + Benefits
Posted: Yesterday
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £20000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
Guildford, Surrey
I3
Salary: £35000 - £40000 per annum
Posted: 3 days ago
West Sussex
Ashdown IT
Salary: £35000 - £40000 per annum + substantial benefits
Posted: 2 days ago
Surrey
Eutopia Solutions Ltd
Salary: £31000 - £38000 per annum + Generous Benefits package
Posted: 6 days ago
Egham, Surrey
Stott & May
Salary: £30000 - £37000 per annum + bonus and benefits
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum + 25 days holiday, Pension, etc
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 per annum + Plus Benefits
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £22,000 to £27,000 per annum + Benefits including Free Gym & Lunc
Posted: 3 days ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCSE training
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum £35,000 + Training + Benefits
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £34,000 per annum + 5% Bonus, Childcare vouchers, Free Gym, Shares
Posted: 6 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 6 days ago
Kidlington, Oxfordshire
Bluetownonline
Salary: £28000 - £35000 per annum
Posted: 3 days ago
Reading, Berkshire
Monarch Recruitment
Salary: £20000 - £40000 per annum
Posted: 6 days ago
Maidenhead, Berkshire
Maersk Line
Posted: 14 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 + £5,000 on-call bonus + 7.5% bonus + Great Benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum +29 days hols / Share Ops Scheme / P
Posted: 23 days ago