Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £35,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 164 146 209
Rank change year-on-year -18 +63 +1
Permanent jobs requiring a Support Analyst 154 314 211
As % of all permanent jobs advertised in the South East 1.63% 1.81% 1.49%
As % of the Job Titles category 1.87% 1.93% 1.65%
Number of salaries quoted 105 234 168
10th Percentile £28,250 £23,250 £22,925
25th Percentile £31,000 £26,250 £25,063
Median annual salary (50th Percentile) £35,000 £32,500 £30,500
Median % change year-on-year +7.69% +6.56% +5.17%
75th Percentile £46,250 £43,750 £35,063
90th Percentile £58,750 £53,750 £42,500
England median annual salary £34,965 £35,000 £35,000
% change year-on-year -0.10% - +7.69%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,226 16,296 12,776
% of permanent jobs with a recognized job title 86.93% 94.07% 90.27%
Number of salaries quoted 4,393 11,638 8,088
10th Percentile £30,000 £27,750 £29,750
25th Percentile £40,250 £36,250 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £77,500 £77,500 £85,000
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 28 May 2025.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -4 66 £35,000 +7.69% 23
Buckinghamshire +44 53 £57,500 +76.92% 6
Kent +33 43 £37,500 +50.00% 4
Surrey +4 22 £37,000 +13.85% 8
Hampshire +55 19 £32,500 +8.33% 8
Oxfordshire +3 7 £30,500 -18.67% 10
Berkshire -10 6 £27,875 -7.08% 10
Sussex +21 2 £42,500 +30.77% 2
West Sussex +36 1 - - 3
East Sussex +20 1 £30,000 -42.86%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 28 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 82 (53.25%) Social Skills
2 69 (44.81%) Problem-Solving
3 67 (43.51%) Microsoft
4 61 (39.61%) ERP
5 49 (31.82%) Finance
6 46 (29.87%) Windows
7 45 (29.22%) Customer Service
8 44 (28.57%) SQL
9 30 (19.48%) ITIL
10 29 (18.83%) Microsoft 365
11 24 (15.58%) Active Directory
12 22 (14.29%) Telecoms
12 22 (14.29%) Dynamics 365
13 21 (13.64%) Firewall
14 20 (12.99%) Analytical Skills
15 18 (11.69%) Service Delivery
15 18 (11.69%) Change Management
15 18 (11.69%) Workflow
15 18 (11.69%) Microsoft Office
16 17 (11.04%) SharePoint
17 16 (10.39%) Time Management
18 15 (9.74%) Data Migration
18 15 (9.74%) Azure
18 15 (9.74%) Windows 10
18 15 (9.74%) SAP
18 15 (9.74%) Migration
19 14 (9.09%) Dynamics AX
19 14 (9.09%) Degree
20 13 (8.44%) Windows Server
20 13 (8.44%) IBM Domino

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (11.04%) SharePoint
2 13 (8.44%) IBM Domino
3 2 (1.30%) Microsoft Exchange
Applications
1 18 (11.69%) Microsoft Office
2 3 (1.95%) Microsoft Excel
3 2 (1.30%) Adobe Creative Suite
Business Applications
1 14 (9.09%) Dynamics AX
2 5 (3.25%) Oracle Applications
2 5 (3.25%) Oracle EBS
2 5 (3.25%) PeopleSoft Financials
3 4 (2.60%) Dynamics CRM
4 3 (1.95%) Dynamics NAV
5 2 (1.30%) Sage 1000
6 1 (0.65%) Oracle Financials
Cloud Services
1 29 (18.83%) Microsoft 365
2 22 (14.29%) Dynamics 365
3 15 (9.74%) Azure
4 5 (3.25%) Power Platform
4 5 (3.25%) SaaS
5 4 (2.60%) Entra ID
6 2 (1.30%) Google Workspace
6 2 (1.30%) Power Automate
6 2 (1.30%) PowerApps
7 1 (0.65%) AWS
7 1 (0.65%) Mimecast
7 1 (0.65%) Nutanix
Communications & Networking
1 21 (13.64%) Firewall
2 10 (6.49%) VoIP
3 9 (5.84%) TCP/IP
4 7 (4.55%) DNS
5 4 (2.60%) LAN
5 4 (2.60%) WAN
6 3 (1.95%) Cisco IOS
6 3 (1.95%) DHCP
6 3 (1.95%) VLAN
6 3 (1.95%) VPN
7 1 (0.65%) SAN
7 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 9 (5.84%) SQL Server
2 5 (3.25%) Power BI
3 3 (1.95%) Big Data
3 3 (1.95%) Crystal Reports
4 2 (1.30%) SQL Server Integration Services
4 2 (1.30%) SQL Server Reporting Services
Development Applications
1 6 (3.90%) JIRA
General
1 82 (53.25%) Social Skills
2 49 (31.82%) Finance
3 22 (14.29%) Telecoms
4 20 (12.99%) Analytical Skills
5 12 (7.79%) General Ledger
6 8 (5.19%) Spanish Language
7 7 (4.55%) Retail
8 6 (3.90%) Billing
8 6 (3.90%) Pharmaceutical
9 5 (3.25%) Front Office
9 5 (3.25%) Legal
10 4 (2.60%) Automotive
10 4 (2.60%) Banking
10 4 (2.60%) Organisational Skills
11 2 (1.30%) Law
11 2 (1.30%) Manufacturing
11 2 (1.30%) Public Sector
11 2 (1.30%) Social Housing
11 2 (1.30%) Swedish Language
12 1 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 2 (1.30%) .NET
1 2 (1.30%) ASP.NET
1 2 (1.30%) CSS
1 2 (1.30%) HTML
2 1 (0.65%) EDI
Miscellaneous
1 12 (7.79%) Analytical Mindset
2 5 (3.25%) Data Structures
3 4 (2.60%) Driving Licence
4 3 (1.95%) CCTV
5 2 (1.30%) Linux Command Line
5 2 (1.30%) Management Information System
6 1 (0.65%) Data Centre
6 1 (0.65%) iPad
6 1 (0.65%) iPhone
6 1 (0.65%) Learning Management System
Operating Systems
1 46 (29.87%) Windows
2 15 (9.74%) Windows 10
3 13 (8.44%) Windows Server
4 11 (7.14%) Unix
5 10 (6.49%) Linux
6 4 (2.60%) Mac OS
6 4 (2.60%) Mac OS X
6 4 (2.60%) Windows Server 2016
7 3 (1.95%) Windows Server 2019
8 1 (0.65%) Apple iOS
Processes & Methodologies
1 69 (44.81%) Problem-Solving
2 61 (39.61%) ERP
3 45 (29.22%) Customer Service
4 30 (19.48%) ITIL
5 18 (11.69%) Change Management
5 18 (11.69%) Service Delivery
5 18 (11.69%) Workflow
6 16 (10.39%) Time Management
7 15 (9.74%) Data Migration
7 15 (9.74%) Migration
8 12 (7.79%) Process Improvement
8 12 (7.79%) Project Delivery
9 11 (7.14%) Business Intelligence
10 10 (6.49%) Business Transformation
10 10 (6.49%) Service Management
10 10 (6.49%) Workflow Management
11 9 (5.84%) Cybersecurity
12 8 (5.19%) Data Management
12 8 (5.19%) Mentoring
12 8 (5.19%) Problem Management
Programming Languages
1 44 (28.57%) SQL
2 9 (5.84%) Python
3 7 (4.55%) C#
3 7 (4.55%) PowerShell
4 6 (3.90%) Java
4 6 (3.90%) Perl
5 2 (1.30%) Bash
5 2 (1.30%) JavaScript
5 2 (1.30%) Shell Script
5 2 (1.30%) T-SQL
5 2 (1.30%) VB.NET
5 2 (1.30%) VBA
Qualifications
1 14 (9.09%) Degree
2 11 (7.14%) Microsoft Certification
3 9 (5.84%) A+ Certification
3 9 (5.84%) DBS Check
4 7 (4.55%) MCP
5 3 (1.95%) ITIL Foundation Certificate
6 2 (1.30%) ACCA
6 2 (1.30%) CIMA
6 2 (1.30%) SC Cleared
6 2 (1.30%) Security Cleared
7 1 (0.65%) CISA
7 1 (0.65%) CISSP
7 1 (0.65%) Computer Science Degree
7 1 (0.65%) ITIL Certification
Quality Assurance & Compliance
1 6 (3.90%) SLA
2 3 (1.95%) Data Quality
3 1 (0.65%) GDPR
System Software
1 24 (15.58%) Active Directory
2 2 (1.30%) Hyper-V
3 1 (0.65%) Virtual Machines
3 1 (0.65%) VMware ESXi
3 1 (0.65%) VMware Infrastructure
3 1 (0.65%) XenApp
Systems Management
1 4 (2.60%) Microsoft Intune
1 4 (2.60%) SCCM
2 2 (1.30%) Active Directory Federation Services
2 2 (1.30%) Jamf Pro
Vendors
1 67 (43.51%) Microsoft
2 15 (9.74%) SAP
3 10 (6.49%) Oracle
4 8 (5.19%) Sage
4 8 (5.19%) VMware
5 7 (4.55%) ServiceNow
6 6 (3.90%) Aruba
6 6 (3.90%) Fortinet
6 6 (3.90%) Veeam
7 5 (3.25%) Cisco
7 5 (3.25%) Intapp
7 5 (3.25%) PeopleSoft
7 5 (3.25%) Workday
8 4 (2.60%) MobileIron
9 3 (1.95%) HubSpot
9 3 (1.95%) Riverbed
9 3 (1.95%) Trend Micro
9 3 (1.95%) WatchGuard
10 2 (1.30%) Apple
10 2 (1.30%) Meraki