Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 144 215 207
Rank change year-on-year +71 -8 +3
Permanent jobs requiring a Support Analyst 313 208 339
As % of all permanent jobs advertised in the South East 1.83% 1.47% 1.67%
As % of the Job Titles category 1.94% 1.63% 1.73%
Number of salaries quoted 233 165 286
10th Percentile £23,250 £23,000 £23,500
25th Percentile £26,250 £25,500 £25,750
Median annual salary (50th Percentile) £32,500 £30,500 £29,000
Median % change year-on-year +6.56% +5.17% -3.33%
75th Percentile £43,750 £35,000 £37,500
90th Percentile £53,750 £42,300 £43,750
England median annual salary £35,000 £34,790 £32,500
% change year-on-year +0.60% +7.05% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 16,123 12,767 19,547
% of permanent jobs with a recognized job title 94.08% 90.26% 96.40%
Number of salaries quoted 11,524 8,073 12,376
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,250 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £52,500 £60,800 £60,000
% change year-on-year -13.65% +1.33% +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 24 May 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +66 147 £32,500 +4.84% 15
Surrey +21 71 £32,500 -4.41% 3
Berkshire +32 57 £30,000 +5.73% 3
Oxfordshire +45 51 £37,500 +7.14% 4
Kent +23 50 £25,000 -18.03% 2
Buckinghamshire -3 39 £32,500 +15.04% 8
Hampshire -34 30 £30,000 +11.11% 8
East Sussex +8 6 £52,500 +64.06%
West Sussex +24 4 £46,250 +55.46%
Sussex - 2 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 24 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 119 (38.02%) Social Skills
2 108 (34.50%) Microsoft
3 103 (32.91%) Windows
4 102 (32.59%) Microsoft 365
4 102 (32.59%) Problem-Solving
5 89 (28.43%) ITIL
6 84 (26.84%) Customer Service
7 75 (23.96%) Microsoft Office
8 73 (23.32%) Active Directory
9 67 (21.41%) SLA
10 63 (20.13%) Security Cleared
11 60 (19.17%) Windows 10
12 58 (18.53%) Analytical Skills
12 58 (18.53%) Incident Management
13 57 (18.21%) Degree
14 54 (17.25%) Finance
15 46 (14.70%) SQL
16 41 (13.10%) SC Cleared
17 40 (12.78%) ERP
18 39 (12.46%) Unix
18 39 (12.46%) Actionable Insight
19 38 (12.14%) Oracle
20 36 (11.50%) WebLogic
20 36 (11.50%) Remedy
21 30 (9.58%) Azure
22 29 (9.27%) SharePoint
23 28 (8.95%) Microsoft Exchange
24 27 (8.63%) DHCP
24 27 (8.63%) DNS
24 27 (8.63%) Service Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (11.50%) WebLogic
2 29 (9.27%) SharePoint
3 28 (8.95%) Microsoft Exchange
4 14 (4.47%) Oracle Service Bus
5 1 (0.32%) Confluence
5 1 (0.32%) IIS
Applications
1 75 (23.96%) Microsoft Office
2 17 (5.43%) Microsoft Excel
3 15 (4.79%) MS Visio
Business Applications
1 14 (4.47%) Remedy ITSM
2 9 (2.88%) Dynamics CRM
3 6 (1.92%) SAP S/4HANA
4 5 (1.60%) Dynamics GP
5 4 (1.28%) NetSuite
6 3 (0.96%) Dynamics NAV
7 1 (0.32%) Infor M3
7 1 (0.32%) JDE OneWorld
7 1 (0.32%) JDE World
Cloud Services
1 102 (32.59%) Microsoft 365
2 30 (9.58%) Azure
3 13 (4.15%) SaaS
4 10 (3.19%) Dynamics 365
5 9 (2.88%) Power Platform
6 8 (2.56%) Entra ID
7 6 (1.92%) AWS
7 6 (1.92%) WhatsApp
8 4 (1.28%) PowerApps
9 3 (0.96%) Power Automate
10 2 (0.64%) IaaS
10 2 (0.64%) Mimecast
10 2 (0.64%) OneDrive
10 2 (0.64%) PaaS
11 1 (0.32%) Azure Sentinel
11 1 (0.32%) Google Workspace
Communications & Networking
1 27 (8.63%) DHCP
1 27 (8.63%) DNS
2 22 (7.03%) Firewall
3 11 (3.51%) VoIP
4 9 (2.88%) WAN
5 8 (2.56%) VPN
5 8 (2.56%) Wireless
6 6 (1.92%) Wi-Fi
7 5 (1.60%) LAN
7 5 (1.60%) TCP/IP
8 4 (1.28%) SD-WAN
8 4 (1.28%) WLAN
9 3 (0.96%) Internet
10 2 (0.64%) Intranet
10 2 (0.64%) Remote Desktop
10 2 (0.64%) WPA
11 1 (0.32%) Cisco ASA
Database & Business Intelligence
1 22 (7.03%) Elasticsearch
2 15 (4.79%) Oracle Database
3 14 (4.47%) Oracle Database 10g
3 14 (4.47%) Oracle Database 11g
3 14 (4.47%) VLDB
4 9 (2.88%) SQL Server
5 6 (1.92%) Power BI
6 1 (0.32%) Amazon RDS
6 1 (0.32%) DB2
6 1 (0.32%) SQL Server Integration Services
Development Applications
1 3 (0.96%) JIRA
General
1 119 (38.02%) Social Skills
2 58 (18.53%) Analytical Skills
3 54 (17.25%) Finance
4 22 (7.03%) Police
5 18 (5.75%) Manufacturing
6 17 (5.43%) Legal
6 17 (5.43%) Telecoms
7 9 (2.88%) Law
8 6 (1.92%) Banking
8 6 (1.92%) Billing
8 6 (1.92%) Documentation Skills
8 6 (1.92%) Investment Banking
8 6 (1.92%) Private Banking
9 5 (1.60%) Automotive
9 5 (1.60%) Military
10 4 (1.28%) Marketing
10 4 (1.28%) Pharmaceutical
10 4 (1.28%) Public Sector
11 1 (0.32%) Inclusion and Diversity
11 1 (0.32%) Wearables
Libraries, Frameworks & Software Standards
1 22 (7.03%) J2EE
1 22 (7.03%) Java EE
1 22 (7.03%) Spring
2 6 (1.92%) .NET
2 6 (1.92%) Middleware
3 2 (0.64%) Software Packaging
Miscellaneous
1 16 (5.11%) Driving Licence
2 12 (3.83%) Enterprise Software
2 12 (3.83%) Management Information System
3 10 (3.19%) Analytical Mindset
4 4 (1.28%) Educational Technology
4 4 (1.28%) e-Learning
4 4 (1.28%) iPad
4 4 (1.28%) Life Science
5 3 (0.96%) Onboarding
5 3 (0.96%) Video Conferencing
6 2 (0.64%) Cyber Threat
6 2 (0.64%) Foreign Exchange (FX)
6 2 (0.64%) NHS
6 2 (0.64%) Self-Motivation
6 2 (0.64%) Smartphone
7 1 (0.32%) CMDB
7 1 (0.32%) Greenfield Project
7 1 (0.32%) Handset
7 1 (0.32%) Mobile App
Operating Systems
1 103 (32.91%) Windows
2 60 (19.17%) Windows 10
3 39 (12.46%) Unix
4 22 (7.03%) Linux
5 21 (6.71%) Windows Server
6 14 (4.47%) Solaris
7 5 (1.60%) Windows Server 2012
8 4 (1.28%) Windows Server 2016
9 3 (0.96%) Android
9 3 (0.96%) Apple iOS
9 3 (0.96%) Windows Server 2019
10 2 (0.64%) Mac OS
10 2 (0.64%) Windows 7
11 1 (0.32%) Windows Mobile
Processes & Methodologies
1 102 (32.59%) Problem-Solving
2 89 (28.43%) ITIL
3 84 (26.84%) Customer Service
4 58 (18.53%) Incident Management
5 40 (12.78%) ERP
6 39 (12.46%) Actionable Insight
7 27 (8.63%) Service Management
8 24 (7.67%) Service Delivery
9 22 (7.03%) Containerisation
9 22 (7.03%) Enterprise Architecture
9 22 (7.03%) Enterprise Search
9 22 (7.03%) Impact Assessments
9 22 (7.03%) Information Management
10 20 (6.39%) Performance Tuning
11 19 (6.07%) Agile
11 19 (6.07%) Problem Management
12 16 (5.11%) ITSM
12 16 (5.11%) Project Management
13 14 (4.47%) Artificial Intelligence
13 14 (4.47%) Performance Monitoring
Programming Languages
1 46 (14.70%) SQL
2 25 (7.99%) Shell Script
3 23 (7.35%) Java
4 15 (4.79%) PL/SQL
5 7 (2.24%) JavaScript
6 3 (0.96%) C
6 3 (0.96%) C#
6 3 (0.96%) Perl
7 2 (0.64%) COBOL
8 1 (0.32%) PowerShell
8 1 (0.32%) T-SQL
Qualifications
1 63 (20.13%) Security Cleared
2 57 (18.21%) Degree
3 41 (13.10%) SC Cleared
4 11 (3.51%) DV Cleared
5 7 (2.24%) NVQ Level 3
6 5 (1.60%) DBS Check
7 4 (1.28%) BPSS Clearance
8 3 (0.96%) A+ Certification
8 3 (0.96%) Microsoft Certification
8 3 (0.96%) Network+ Certification
9 2 (0.64%) ITIL Certification
10 1 (0.32%) Computer Science Degree
Quality Assurance & Compliance
1 67 (21.41%) SLA
2 2 (0.64%) ISO/IEC 27001
2 2 (0.64%) PCI DSS
2 2 (0.64%) PMO
2 2 (0.64%) Sarbanes-Oxley
3 1 (0.32%) Data Quality
3 1 (0.32%) QA
System Software
1 73 (23.32%) Active Directory
2 14 (4.47%) Oracle RAC
3 7 (2.24%) VMware Infrastructure
4 4 (1.28%) Microsoft Virtual Server
4 4 (1.28%) Virtual Servers
5 2 (0.64%) Hyper-V
6 1 (0.32%) Virtual Desktop
Systems Management
1 22 (7.03%) OpenSSO
1 22 (7.03%) Single Sign-On
2 14 (4.47%) Data Guard
2 14 (4.47%) Oracle RMAN
3 11 (3.51%) Microsoft Intune
4 6 (1.92%) SCCM
5 3 (0.96%) WSUS
6 1 (0.32%) ZENworks
Vendors
1 108 (34.50%) Microsoft
2 38 (12.14%) Oracle
3 36 (11.50%) Remedy
4 17 (5.43%) Cisco
5 14 (4.47%) Sun
6 12 (3.83%) WatchGuard
7 10 (3.19%) SAP
8 9 (2.88%) BT
9 8 (2.56%) HP
9 8 (2.56%) VMware
10 7 (2.24%) Bloomberg
11 6 (1.92%) Dell
11 6 (1.92%) Sage
12 5 (1.60%) Apple
12 5 (1.60%) Palo Alto
13 4 (1.28%) Citrix
13 4 (1.28%) Salesforce
14 3 (0.96%) ServiceNow
15 2 (0.64%) Barracuda Networks
15 2 (0.64%) Meraki