The median annual salary for a Support Analyst was £28,500 in advertised job vacancies in the South East during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Analyst
England / South East
Rank 109 79 105
Rank change year-on-year -30 +26  
Permanent jobs requiring a Support Analyst 394 706 603
As % of all permanent IT jobs advertised in the South East 2.68% 3.68% 2.96%
As % of the Job Titles category 2.77% 3.81% 3.05%
Number of salaries quoted 356 614 536
Median salary £28,500 £30,000 £27,500
Median salary % change year-on-year -5.00% +9.09%  
90% offered a salary of more than £22,000 £21,000 £20,250
10% offered a salary of more than £37,500 £45,500 £42,500
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14208 18529 19762
As % of all permanent IT job vacancies advertised in the South East 96.59% 96.67% 97.01%
Number of salaries quoted 11855 15825 15961
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Analyst in the South East over the 3 months to 23 March 2017.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +2 114 £30,000 - 17
Berkshire -39 66 £27,000 -10.00% 14
Hampshire -15 61 £28,000 -23.28% 11
Buckinghamshire +25 55 £30,000 - 9
West Sussex -17 34 £30,000 -11.76%
Oxfordshire -24 29 £27,500 +0.91% 14
Kent -24 13 £25,000 -3.84% 2
East Sussex -22 12 £25,500 +37.83% 1
Sussex -4 5 £27,500 -41.48%
Middlesex +1 3 £31,500 -25.88% 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Analyst in the job title.

1 466 (52.83%) Windows
2 344 (39.00%) Microsoft
3 290 (32.88%) Active Directory
4 266 (30.16%) SQL
5 189 (21.43%) Windows Server
5 189 (21.43%) MS Office
6 169 (19.16%) MS Excel
7 165 (18.71%) ITIL
8 146 (16.55%) SQL Server
9 142 (16.10%) Finance
10 119 (13.49%) VMware
11 114 (12.93%) Cisco
12 112 (12.70%) MS Exchange
13 104 (11.79%) Windows 7
14 97 (11.00%) Degree
15 93 (10.54%) Linux
15 93 (10.54%) Office 365
16 86 (9.75%) Windows Server 2008
17 85 (9.64%) Windows Server 2012
18 82 (9.30%) CRM
19 77 (8.73%) SLA
20 70 (7.94%) DNS
21 65 (7.37%) TCP/IP
22 64 (7.26%) Oracle
23 63 (7.14%) DHCP
24 62 (7.03%) LAN
25 61 (6.92%) IIS
25 61 (6.92%) Analytical Skills
26 59 (6.69%) Firewall
27 58 (6.58%) VMware Infrastructure

Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (12.70%) MS Exchange
2 61 (6.92%) IIS
3 49 (5.56%) SharePoint
4 17 (1.93%) Skype for Business
5 16 (1.81%) Exchange Server 2010
6 11 (1.25%) BizTalk Server
7 10 (1.13%) Apache
7 10 (1.13%) Exchange Server 2013
8 8 (0.91%) WebSphere
9 7 (0.79%) Tomcat
10 6 (0.68%) CMS
10 6 (0.68%) IBM Domino
11 5 (0.57%) Exchange Server 2003
11 5 (0.57%) Exchange Server 2007
12 4 (0.45%) DataSynapse
12 4 (0.45%) IBM Notes
12 4 (0.45%) JBoss
12 4 (0.45%) Oracle Workflow
12 4 (0.45%) SharePoint 2010
12 4 (0.45%) SharePoint 2013
Applications
1 189 (21.43%) MS Office
2 169 (19.16%) MS Excel
3 6 (0.68%) MS PowerPoint
4 3 (0.34%) Adobe Creative Suite
4 3 (0.34%) MS Visio
5 2 (0.23%) Spreadsheet
Business Applications
1 28 (3.17%) Dynamics CRM
2 11 (1.25%) Oracle EBS
2 11 (1.25%) Oracle EBS R12
3 10 (1.13%) SAP Oil and Gas
4 5 (0.57%) FastStats
4 5 (0.57%) NetSuite
4 5 (0.57%) SAP CO
4 5 (0.57%) SAP FI
4 5 (0.57%) SAP FI/CO
4 5 (0.57%) Unit4 Business World
5 4 (0.45%) Oracle 11i
5 4 (0.45%) Oracle Assets
5 4 (0.45%) Oracle Financials
5 4 (0.45%) Oracle Internet Expenses
5 4 (0.45%) Oracle iProcurement
5 4 (0.45%) Oracle Payables
5 4 (0.45%) Oracle Receivables
6 3 (0.34%) Maximo
7 2 (0.23%) Dynamics AX
7 2 (0.23%) SAP FI-AP
Cloud Services
1 93 (10.54%) Office 365
2 47 (5.33%) Amazon AWS
3 42 (4.76%) SaaS
4 23 (2.61%) Microsoft Azure
5 10 (1.13%) Cloud Computing
6 4 (0.45%) Dropbox
7 2 (0.23%) IaaS
7 2 (0.23%) SuccessFactors
8 1 (0.11%) FinancialForce.com
8 1 (0.11%) Mimecast
Communications & Networking
1 70 (7.94%) DNS
2 65 (7.37%) TCP/IP
3 63 (7.14%) DHCP
4 62 (7.03%) LAN
5 59 (6.69%) Firewall
6 56 (6.35%) WAN
7 50 (5.67%) VoIP
8 38 (4.31%) VLAN
9 34 (3.85%) VPN
10 22 (2.49%) Internet
11 13 (1.47%) SMTP
12 11 (1.25%) Cisco ASA
12 11 (1.25%) Wi-Fi
12 11 (1.25%) Wireless
13 10 (1.13%) Cisco PIX
13 10 (1.13%) SAN
13 10 (1.13%) Skype
14 8 (0.91%) Broadband
14 8 (0.91%) Network Security
14 8 (0.91%) SSL
Database & Business Intelligence
1 146 (16.55%) SQL Server
2 35 (3.97%) SQL Server Reporting Services
3 33 (3.74%) SQL Server 2008
4 29 (3.29%) SQL Server Integration Services
5 23 (2.61%) Relational Database
6 22 (2.49%) SQL Server Analysis Services
7 19 (2.15%) MySQL
8 13 (1.47%) BusinessObjects
8 13 (1.47%) Power BI
9 11 (1.25%) Big Data
9 11 (1.25%) Crystal Reports
9 11 (1.25%) SQL Server 2005
10 9 (1.02%) SQL Server 2016
11 8 (0.91%) Microsoft Analysis Services
11 8 (0.91%) Oracle Database
12 7 (0.79%) Data Warehouse
12 7 (0.79%) OLAP
12 7 (0.79%) OLTP
12 7 (0.79%) Oracle OLAP
12 7 (0.79%) RDBMS
Development Applications
1 15 (1.70%) JIRA
2 13 (1.47%) Team Foundation Server
3 8 (0.91%) Git (software)
4 7 (0.79%) git-flow
4 7 (0.79%) Talend Open Studio
5 5 (0.57%) Visual Studio
6 4 (0.45%) Hudson
6 4 (0.45%) Jenkins
6 4 (0.45%) JUnit
6 4 (0.45%) Selenium
7 2 (0.23%) Firebug
7 2 (0.23%) LSMW
7 2 (0.23%) SQL Server Management Studio (SSMS)
General
1 142 (16.10%) Finance
2 31 (3.51%) Marketing
2 31 (3.51%) Retail
3 27 (3.06%) German Language
4 26 (2.95%) Telecoms
5 23 (2.61%) French Language
6 20 (2.27%) Back Office
7 14 (1.59%) Manufacturing
8 10 (1.13%) Dutch Language
8 10 (1.13%) Electronics
9 8 (0.91%) Advertising
10 7 (0.79%) Law
10 7 (0.79%) Spanish Language
11 6 (0.68%) Banking
12 5 (0.57%) Polish Language
13 4 (0.45%) Billing
13 4 (0.45%) Legal
14 2 (0.23%) Automotive
14 2 (0.23%) Pharmaceutical
14 2 (0.23%) Slovak Language
Libraries, Frameworks & Software Standards
1 56 (6.35%) .NET
2 36 (4.08%) HTML
3 26 (2.95%) XML
4 23 (2.61%) CSS
4 23 (2.61%) Web Services
5 18 (2.04%) ASP.NET
6 11 (1.25%) jQuery
7 6 (0.68%) .NET Framework
7 6 (0.68%) J2EE
7 6 (0.68%) JSP
7 6 (0.68%) Middleware
7 6 (0.68%) WebSphere MQ
7 6 (0.68%) XML Messaging
8 5 (0.57%) EDI
9 4 (0.45%) EJB
9 4 (0.45%) Java SE
9 4 (0.45%) JMS
10 3 (0.34%) ASP.NET MVC 5
10 3 (0.34%) Software Packaging
10 3 (0.34%) WCF
Miscellaneous
1 61 (6.92%) Analytical Skills
2 51 (5.78%) Computer Science
3 42 (4.76%) Driving Licence
4 21 (2.38%) Management Information System
5 15 (1.70%) EPoS
5 15 (1.70%) Video Conferencing
6 10 (1.13%) Linux Command Line
7 9 (1.02%) Blackberry
8 8 (0.91%) iSeries
9 7 (0.79%) AS400
9 7 (0.79%) Life Science
9 7 (0.79%) Replication
10 6 (0.68%) Client/Server
10 6 (0.68%) FMCG
10 6 (0.68%) PKI
10 6 (0.68%) Smartphone
11 4 (0.45%) FlexPod
11 4 (0.45%) HP StoreVirtual
11 4 (0.45%) Mobile App
11 4 (0.45%) PMI
Operating Systems
1 466 (52.83%) Windows
2 189 (21.43%) Windows Server
3 104 (11.79%) Windows 7
4 93 (10.54%) Linux
5 86 (9.75%) Windows Server 2008
6 85 (9.64%) Windows Server 2012
7 49 (5.56%) Windows 10
8 39 (4.42%) Windows 8
9 36 (4.08%) Windows XP
10 30 (3.40%) Windows Server 2003
11 26 (2.95%) Unix
12 21 (2.38%) Apple iOS
13 18 (2.04%) Mac OS X
14 14 (1.59%) Windows 2000 Server
15 13 (1.47%) Android
16 6 (0.68%) Windows Mobile
17 5 (0.57%) Red Hat Enterprise Linux
17 5 (0.57%) zOS
18 4 (0.45%) Solaris
19 1 (0.11%) AIX
Processes & Methodologies
1 165 (18.71%) ITIL
2 82 (9.30%) CRM
3 45 (5.10%) Business Intelligence
4 38 (4.31%) Service Delivery
5 36 (4.08%) Analytics
5 36 (4.08%) DevOps
6 35 (3.97%) ERP
7 32 (3.63%) Service Management
8 28 (3.17%) ITSM
9 27 (3.06%) Agile Software Development
10 24 (2.72%) Problem Management
11 23 (2.61%) User Acceptance Testing
12 22 (2.49%) Data Analysis
13 21 (2.38%) Workflow
14 19 (2.15%) Disaster Recovery
14 19 (2.15%) Incident Management
15 18 (2.04%) Continuous Improvement
15 18 (2.04%) Mentoring
15 18 (2.04%) Project Management
16 17 (1.93%) Mathematics
Programming Languages
1 266 (30.16%) SQL
2 51 (5.78%) JavaScript
2 51 (5.78%) T-SQL
3 38 (4.31%) C#
4 34 (3.85%) Java
4 34 (3.85%) PowerShell
5 20 (2.27%) PL/SQL
6 14 (1.59%) PHP
7 12 (1.36%) C++
8 10 (1.13%) C
8 10 (1.13%) VBA
9 8 (0.91%) Shell Script
9 8 (0.91%) VB
10 7 (0.79%) Python
11 6 (0.68%) RPG
11 6 (0.68%) RPG IV
11 6 (0.68%) VB.NET
12 4 (0.45%) AWK
12 4 (0.45%) sed
13 3 (0.34%) ABAP
Qualifications
1 97 (11.00%) Degree
2 50 (5.67%) Microsoft Certification
3 46 (5.22%) Cisco Certification
4 45 (5.10%) CCNA
5 35 (3.97%) MCSE
6 33 (3.74%) MCP
7 27 (3.06%) Security Cleared
8 16 (1.81%) SC Cleared
9 15 (1.70%) ITIL Certification
10 11 (1.25%) A+ Certification
11 9 (1.02%) MCSA
12 8 (0.91%) HND
12 8 (0.91%) MCITP
13 6 (0.68%) IBM Certification
13 6 (0.68%) ITIL Foundation Certificate
14 5 (0.57%) GNVQ
14 5 (0.57%) MCTS
15 4 (0.45%) PMI Certification
16 3 (0.34%) CCNP
17 2 (0.23%) CCA
Quality Assurance & Compliance
1 77 (8.73%) SLA
2 16 (1.81%) QA
3 12 (1.36%) Data Quality
4 4 (0.45%) ISO/IEC 27001
5 2 (0.23%) DICOM
5 2 (0.23%) PCI DSS
6 1 (0.11%) ISO 9001
6 1 (0.11%) ISO22301
6 1 (0.11%) PMO
6 1 (0.11%) Sarbanes-Oxley
System Software
1 290 (32.88%) Active Directory
2 58 (6.58%) VMware Infrastructure
3 22 (2.49%) Hyper-V
4 20 (2.27%) vSphere
5 15 (1.70%) XenApp
6 13 (1.47%) IMail Server
7 11 (1.25%) Virtual Desktop
8 10 (1.13%) Virtual Machines
9 7 (0.79%) VMware ESXi
9 7 (0.79%) XenDesktop
10 3 (0.34%) KVM
10 3 (0.34%) Microsoft App-V
11 2 (0.23%) BlackBerry Internet Service
11 2 (0.23%) Terminal Services
11 2 (0.23%) Virtual Servers
11 2 (0.23%) VMware Workstation
12 1 (0.11%) oVirt
12 1 (0.11%) pfSense
12 1 (0.11%) QEMU
12 1 (0.11%) XenServer
Systems Management
1 26 (2.95%) SCCM
2 12 (1.36%) Opscode Chef
2 12 (1.36%) Puppet
3 6 (0.68%) WSUS
4 5 (0.57%) Backup Exec
4 5 (0.57%) Nagios
5 2 (0.23%) AirWatch
5 2 (0.23%) Microsoft Intune
5 2 (0.23%) SCOM
5 2 (0.23%) XenMobile
6 1 (0.11%) Bacula
6 1 (0.11%) Cisco UCCX
6 1 (0.11%) DameWare
6 1 (0.11%) Microsoft Clustering
6 1 (0.11%) NetBackup
6 1 (0.11%) ZABBIX
Vendors
1 344 (39.00%) Microsoft
2 119 (13.49%) VMware
3 114 (12.93%) Cisco
4 64 (7.26%) Oracle
5 48 (5.44%) Citrix
6 35 (3.97%) SAP
7 31 (3.51%) Apple
8 17 (1.93%) IBM
9 15 (1.70%) Cognos
10 14 (1.59%) Juniper
11 13 (1.47%) Salesforce.com
12 12 (1.36%) HP
13 11 (1.25%) Forcepoint
13 11 (1.25%) Remedy
13 11 (1.25%) SolarWinds
14 10 (1.13%) Avaya
15 9 (1.02%) CheckPoint
15 9 (1.02%) Red Hat
15 9 (1.02%) Splunk
16 8 (0.91%) Freshdesk
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 6 hours ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: 25,000 - 30,000
Posted: 21 hours ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 3 hours ago
Marlow, Buckinghamshire
Oscar
Salary: £28000 - £35000 per annum + benefits
Posted: 2 hours ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Reigate, Surrey
CV Screen Ltd
Salary: Up to £35k plus benefits
Posted: 18 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 55 minutes ago
Brighton, East Sussex
St Giles International
Salary: £25,000 per annum
Posted: 23 hours ago
Berkshire
Applause IT Innovation
Salary: £28000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 19 hours ago
Winchester, Hampshire
Inbox Insight Ltd
Salary: From £18,000 to £25,000 per annum
Posted: 20 hours ago
Petersfield, Hampshire
Miller Maxwell Ltd
Salary: From £30,000 to £36,000 per annum Bonus and benefits package
Posted: Yesterday
Reading, Berkshire
Sanderson
Salary: £35000 - £45000 per annum
Posted: 20 hours ago
Oxford, Oxfordshire
Searchability
Salary: £18000 - £23000 per annum
Posted: 2 days ago
Chipping Norton, Oxfordshire
Big Red Recruitment
Salary: £22500 - £25000 per annum + Training budget
Posted: 2 days ago
Reading, Berkshire
Sanderson
Salary: £35000.00 - £45000.00 per annum
Posted: Yesterday
Oxford, Oxfordshire
Corriculo
Salary: Up to £30,000 per annum
Posted: 3 days ago
Reading, Berkshire
onezeero.
Salary: £40000 - £45000 per annum
Posted: 22 hours ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: Yesterday
Surrey
Hays Finance Technology
Salary: £30000.00 - £35000.00 per annum + 15% bonus + progression
Posted: 5 days ago
Reading, Berkshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + Award-Winning Training + Benefits
Posted: Yesterday
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Redhill, Surrey
ARC IT Recruitment Ltd
Salary: £40000 per annum + Plus Benefits
Posted: Yesterday
Epsom, Surrey
Ashdown IT
Salary: £17000 - £20000 per annum
Posted: 6 days ago
Richmond, Surrey
Artemis Recruitment Ltd
Salary: Up to £25,000 per annum + Top Benefits
Posted: 2 days ago
Oxford, Oxfordshire
Corriculo
Salary: From £30,000 to £40,000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Benefits
Posted: 2 days ago
Redhill, Surrey
CodeSource Recruitment Limited
Salary: From £30,000 to £40,000 per annum £30,000 - £40,000
Posted: 2 days ago
Slough, Berkshire
IT Talent Solutions
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 5 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Award-Winning Training + Benefits
Posted: Yesterday