1 to 25 of 31 Support Analyst Jobs in the South East

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be … required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an more »

1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of … growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience … in providing IT support to end-users on a helpdesk/service desk, ability to troubleshoot IT issues, and have excellent customer-focused communication skills. Your IT experience will include desktop technologies, such as: Windows OS O365 Active Directory Desktop Hardware/IP Phones/Printers Basic Windows Server more »

ERP Support Analyst | Abingdon | Hybrid available | £45,000pa - £60,000pa plus benefits: A pioneering high-tech manufacturer who operates on global scale is looking to recruit an ERP Support Analyst to offer top-tier application and systems support for their enterprise applications used within manufacturing … and engineering teams. On a day-to-day basis, the ERP Support Analyst will provide 1st, 2nd, and 3rd line functional systems support to their enterprise applications, with a focus on engineering-based processes. You'll use your technical expertise from either mechanical or electrical engineering to … address routine tasks and contribute to project-related activities, advocating for an "Automate First" approach to enhance efficiency. Your ERP Support Analyst role will involve promptly prioritising, troubleshooting, and resolving support issues. By engaging with users, you will address queries and concerns related to our systems. Collaboration more »

IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining … stages of a separation from its parent organisation, insourcing Information Technology services. This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity … to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business. As an IT Support more »

An Application Support Analyst is now sought by a leading global brand to join a dedicated application support function. This role offers a fantastic career opportunity, with training and development available to the successful person. The Application Support Analyst will be given ownership of a … number of business applications, taking responsibility for managing application supplier relationships and performance, service introductions and improvement, and 2nd line support application issue resolution. This is all about communication, enthusiasm and relationship management. Application Support Analyst responsibilities 2nd line application support of SAAS business applications Supplier …/SLA management Service introduction Issue/incident management Essential skills and attributes of the Application Support Analyst Brillant communication skills An inquisitive mindset Commercial experience of supporting business applications Good basic technical knowledge, able to apply commonsense to 2nd line application issues Stakeholder and client SLA management more »

IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a … professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist in … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »

A fantastic opportunity for an experienced Application Support Analyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems, Client Details A leading construction firm. Description A fantastic opportunity for an experienced Application Support Analyst to work within the Business Applications and Analysis team to provide support for our platforms across the business, in particular Finance systems. I am looking for you to have solid system/process experience, ideally with Intuita or other finance systems. You will be proficient in … You will be process orientated with good attention to details and be able to produce clear and concise documentation. Key Accountabilities of an Application Support Analyst include: Provide day to day support for our Finance system Intuita and to be the primary point of contact for administrative more »

1st Line Support Analyst Onsite + site visits We have an opportunity for a 1st Line Support professional who is looking for their next career move for our client based in Surrey. The role will operate an extended day shift pattern ranging from between 8am to 8pm … and will be predominantly based at their Chertsey head office. It is imperative that the succesful 1st line Support Analyst is willing and able to travel to client sites both in London and other areas when required. A full UK driving license is required. Skills required: 1 to … Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast more »

COINS Support Analyst - Addlestone, Surrey COINS Support Analyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills * Experience in application support, IT support, or a similar role. * Provide second and third-level support for our application systems, ensuring issues and service requests are more »

Application Support Analyst – Addlestone, Surrey Application Support Analyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills • Experience in application support, IT support, or a similar role. • Provide second and third-level support for our application systems, ensuring issues and service requests are more »

Air Personnel are delighted to be supporting their aviation client for the role of IT Technical Support Analyst Description/Overall purpose of the Job As IT Technical Support Analyst will be required to undertake first line technical activities concerning the installation and support of … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »

2nd Line Support Analyst - Watford - Hybrid Working The Vacancy 2nd Line Support AnalystJob working remotely and in the Watford office as part of the growing support service team at EMIS. Our Vision and Your Impact Our vision is to be the leading provider of innovative healthcare … difference. Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, we are looking for a 2nd Line Support Analyst to join our innovative support service department. You will become part of the support service team that is responsible for … or medicines managementproducts.The role is customer facing but the customers are system experts so you will be problem solving andmostlyoperating at a second line support level, managing issues through to resolution.You'll deliver exceptional customer service, empathising with our customers, keeping them informed of the status of their incident more »

IT Support Analyst Location: Basingstoke Salary: £25,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/remote cloud … systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with implementation of more »

Lead Support Analyst - MSP, Hertfordshire Does the idea of making a significant difference in the quality of IT in multiple, small businesses, excite you? Provide 2nd & 3rd Line Support and design & supporting technology solutions for 20 clients (with over 250 users) of an expanding MSP. Reporting to … service when needed. The role is home-based, servicing clients in Hertfordshire, mostly remotely. Responsibilities: IT Management: Design, maintain, and developall clients' IT solutions. Support : Provide 3rd Line support on tickets escalated by the Service Desk Project Management : Plan, execute, and oversee IT projects, ensuring timely completion. Network … IT Policy Development and Documentation: Develop robust IT policies and procedures, ensuring comprehensive documentation of customer IT configurations for clarity and compliance. User Training & Support : Provide training and support to client's staff. Staff Development: Build a team as the business grows; upskill 3rd party Service Desk Analysts more »

Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests and incidents. more »

IT Support Analyst is required by an established finance company working from their Head Office based in West Malling and paying up to £25k. The role involves providing BAU support for operations, liaising with both internal and external clients as well as triaging support requests from … internal staff and customers. The company, with a nationwide presence, is looking for an IT Support Analyst to be the primary point of contact for the service desk, responsible for swift troubleshooting and issue resolution before escalation. The ideal candidate for this position should be passionate, outgoing, and more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical … break into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance … of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight support service team meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus more »

Are you extremely tech savvy and a customer focused, people person who is looking for a 1st Line Support level role, with a company that is going from strength to strength? Maybe you already have some experience in a Helpdesk Support Analyst role or tech apprenticeship, and … want to keep learning, or maybe you are extremely interested in technology and want to break into the world of tech support, where you will learn the trade? Either way, apply now, as we are looking for an entry level Helpdesk Support Analyst to join our Gatwick … and problems · Maintaining accuracy of Technology data daily through due diligence and process · Attending and contributing to team briefings/meetings · Logging and processing support incidents · Providing advice to customers on the efficient and safe use of computer systems · Ensuring efficient resolution of faults and customer feedback are addressed more »

Job Description Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of more »

Our client is looking for an Applications Support Analyst to start ASAP on an initial 3 month contract with a view to extend thereafter. The position offers Hybrid working and will be Inside IR35, so you must trade via an accredited Umbrella company. Ideally you will have 3+ … years of recent experience in a similiar capacity as an Applications Support Analyst. Skills/Competencies - Strong business application support experience and knowledge. - Logical troubleshooting capability - Strong verbal and written communication skills - Good organisation skills Key Responsibilities - Understand the key systems in use and able to provide assistance … as online documents, workflows & products. - Able to troubleshoot issues in order to identify the root cause in order to provide a solution. Project accountability - Support the Change team for system changes and projects as required - Responsible for understanding and implementing system configuration required in support of new or more »

Job Title: IT Support Analyst - Science and Technology Facilities Council Salary: £ 28,498 per annum Hours: Full time Contract Type: Open Ended Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire Come and do the kind of computing that got you into technology in the first … equipped, encouraged and inspired to perform to your very best. Are you an IT professional who has a passion for providing excellent IT & customer support? Are you inspired to find the best solutions to customer issues? We are offering an exciting role within our organisation where the successful candidate … will work alongside other IT professionals to support an interdisciplinary team of engineers and scientists, using innovative technologies to enable science at the facility. The IT exaquipment you will support lies at the heart of many scientific activities at the laboratory. You will support and help to more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support more »

Are you passionate about resolving technical issues and providing exceptional customer support? Our client is seeking a skilled 1st line support analyst to join their growing and dynamic team in Borough Green. This role involves collaborating within a supportive team environment to offer comprehensive technical assistance to … our valued customers. Main Duties Work as part of a team to provide technical support for customer's existing hardware and/or software installations and resolve as soon as reasonably possible using the resources available to you. Answer customer phone calls, log support tickets and work on … them through to resolution. Provide 1st line on-site support to customers when required. Work on projects such as infrastructure refreshes, disaster recovery, infrastructure migration and virtualisation etc. Respond to alerts from various monitoring systems to provide proactive maintenance and support alongside other engineers. Skills & Requirements Have a more »

Are you an experienced IT Support Analyst based near Chelmsford looking for an exciting new role? Are you interested in working for an award winning company? Yes? Then this ones for you! In this role you will report to the IT Director and you will play a vital … part in supporting the business providing technical support to upwards of 160 users. This role will require you being on site in Chelmsford 5x a week, so do not apply if you cannot fulfil that requirement. Whats in it for you? In this role you will get the opportunity … experience of using the Microsoft stack (QUALIFICATIONS DESIRED) and working within an ITIL framework. They will also be required to have knowledge in providing support for apple products (iPhones, iPads or iMacs) and have an understanding of printer set ups. Strong computer and user management experience in Active Directory more »