1st Line Support Jobs in Milton Keynes

First Line Support
Buckinghamshire > Milton Keynes

The median First Line Support salary in Milton Keynes is £25,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 35 87 76
Rank change year-on-year +52 -11 +15
Permanent jobs requiring a 1st Line Support 5 2 9
As % of all permanent jobs advertised in Milton Keynes 2.01% 0.19% 1.11%
As % of the Job Titles category 2.15% 0.20% 1.17%
Number of salaries quoted 5 2 8
10th Percentile - £21,425 £24,275
25th Percentile £21,250 £22,438 £24,500
Median annual salary (50th Percentile) £25,000 £25,750 £25,000
Median % change year-on-year -2.91% +3.00% -12.28%
75th Percentile £29,000 £29,938 £25,500
90th Percentile - £31,475 -
Buckinghamshire median annual salary £25,000 £23,000 £25,000
% change year-on-year +8.70% -8.00% -9.09%

All Permanent IT Job Vacancies
Milton Keynes

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Milton Keynes with a recognized job title 233 1,003 767
% of permanent jobs with a recognized job title 93.57% 94.98% 94.69%
Number of salaries quoted 124 658 530
10th Percentile £31,250 £30,000 £28,908
25th Percentile £42,188 £40,000 £34,324
Median annual salary (50th Percentile) £60,000 £50,000 £52,500
Median % change year-on-year +20.00% -4.76% +0.96%
75th Percentile £70,000 £60,000 £67,500
90th Percentile £87,500 £77,500 £80,000
Buckinghamshire median annual salary £50,967 £47,500 £50,000
% change year-on-year +7.30% -5.00% -3.85%

1st Line Support
Job Vacancy Trend in Milton Keynes

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Milton Keynes.

Job vacancy trend for 1st Line Support in Milton Keynes

1st Line Support
Salary Trend in Milton Keynes

3-month moving average salary quoted in jobs citing 1st Line Support in Milton Keynes.

Salary trend for 1st Line Support in Milton Keynes

1st Line Support Skill Set
Top 19 Co-occurring Skills and Capabilities in Milton Keynes

For the 6 months to 10 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Milton Keynes region featuring 1st Line Support in the job title.

1 5 (100.00%) Microsoft
1 5 (100.00%) Social Skills
1 5 (100.00%) Customer Service
2 3 (60.00%) Case Management
2 3 (60.00%) Spanish Language
2 3 (60.00%) VoIP
2 3 (60.00%) Microsoft Office
2 3 (60.00%) Firewall
2 3 (60.00%) Telecoms
2 3 (60.00%) Finance
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) Microsoft 365
3 2 (40.00%) OneDrive
3 2 (40.00%) Driving Licence
3 2 (40.00%) Windows
3 2 (40.00%) SharePoint
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Problem-Solving
3 2 (40.00%) Onboarding

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) SharePoint
Applications
1 3 (60.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Microsoft 365
1 2 (40.00%) OneDrive
Communications & Networking
1 3 (60.00%) Firewall
1 3 (60.00%) VoIP
General
1 5 (100.00%) Social Skills
2 3 (60.00%) Finance
2 3 (60.00%) Spanish Language
2 3 (60.00%) Telecoms
Miscellaneous
1 2 (40.00%) Driving Licence
1 2 (40.00%) Onboarding
Operating Systems
1 2 (40.00%) Windows
Processes & Methodologies
1 5 (100.00%) Customer Service
2 3 (60.00%) Case Management
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) Problem-Solving
Qualifications
1 2 (40.00%) Microsoft Certification
Vendors
1 5 (100.00%) Microsoft