The median annual salary for a Support Analyst was £27,000 in advertised job vacancies in Newcastle upon Tyne during the 3 months to 28 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Tyne and Wear / Newcastle upon Tyne
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 48 - 59
Rank change year-on-year - 0  
Permanent jobs requiring a Support Analyst 6 0 7
As % of all permanent IT jobs advertised in Newcastle upon Tyne 1.59% - 1.39%
As % of the Job Titles category 1.66% - 1.47%
Number of salaries quoted 5 0 6
Median salary £27,000 - £31,000
90% offered a salary of more than £25,800 - £27,625
10% offered a salary of more than £34,400 - £38,750
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year +3.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Newcastle upon Tyne
Permanent job vacancies with a job title containing a recognized job role 361 437 475
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 95.50% 97.33% 94.62%
Number of salaries quoted 326 392 392
Median salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.66%  
90% offered a salary of more than £24,500 £23,750 £25,500
10% offered a salary of more than £45,000 £60,000 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Newcastle upon Tyne

The job posting trend of jobs advertised in Newcastle upon Tyne that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Newcastle upon Tyne

Support Analyst
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newcastle upon Tyne.

Salary trend for Support Analyst in Newcastle upon Tyne

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 28 April 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Support Analyst in the job title.

1 9 (47.37%) Windows
2 8 (42.11%) SQL
3 6 (31.58%) Microsoft
4 5 (26.32%) ITIL
4 5 (26.32%) SQL Server
5 4 (21.05%) Oracle
5 4 (21.05%) Unix
5 4 (21.05%) Analytical Skills
5 4 (21.05%) Windows Server
6 3 (15.79%) Windows 7
6 3 (15.79%) Bash Shell
6 3 (15.79%) Solaris
6 3 (15.79%) SharePoint
6 3 (15.79%) Microsoft Office
6 3 (15.79%) VBA
6 3 (15.79%) .NET
6 3 (15.79%) Java
6 3 (15.79%) Finance
6 3 (15.79%) Data Management
6 3 (15.79%) MOS
7 2 (10.53%) Maximo
7 2 (10.53%) Law
7 2 (10.53%) SQL Server Reporting Services
7 2 (10.53%) Visual Studio
7 2 (10.53%) Web Services
7 2 (10.53%) XML
7 2 (10.53%) WebLogic
7 2 (10.53%) IIS
7 2 (10.53%) Documentum
7 2 (10.53%) Tomcat

Support Analyst Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) SharePoint
2 2 (10.53%) Captiva
2 2 (10.53%) Documentum
2 2 (10.53%) IIS
2 2 (10.53%) Tomcat
2 2 (10.53%) WebLogic
2 2 (10.53%) WebSphere
3 1 (5.26%) Skype for Business
Applications
1 3 (15.79%) Microsoft Office
Business Applications
1 2 (10.53%) Maximo
Cloud Services
1 2 (10.53%) Microsoft Azure
1 2 (10.53%) Office 365
Communications & Networking
1 2 (10.53%) PuTTY
1 2 (10.53%) WinSCP
Database & Business Intelligence
1 5 (26.32%) SQL Server
2 2 (10.53%) Oracle Database
2 2 (10.53%) SQL Server Analysis Services
2 2 (10.53%) SQL Server Integration Services
2 2 (10.53%) SQL Server Reporting Services
Development Applications
1 2 (10.53%) Visual Studio
2 1 (5.26%) Eclipse
2 1 (5.26%) Maven
General
1 3 (15.79%) Finance
2 2 (10.53%) Law
3 1 (5.26%) Back Office
3 1 (5.26%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
2 2 (10.53%) Web Services
2 2 (10.53%) XML
3 1 (5.26%) Apache Wicket
3 1 (5.26%) ASP.NET
3 1 (5.26%) Spring
Miscellaneous
1 4 (21.05%) Analytical Skills
2 1 (5.26%) iSeries
2 1 (5.26%) Replication
Operating Systems
1 9 (47.37%) Windows
2 4 (21.05%) Unix
2 4 (21.05%) Windows Server
3 3 (15.79%) Solaris
3 3 (15.79%) Windows 7
Processes & Methodologies
1 5 (26.32%) ITIL
2 3 (15.79%) Data Management
3 2 (10.53%) Analytics
3 2 (10.53%) Data Integration
3 2 (10.53%) Root Cause Analysis
3 2 (10.53%) Server Virtualisation
4 1 (5.26%) Capacity Planning
4 1 (5.26%) Change Control
4 1 (5.26%) Coaching
4 1 (5.26%) Continuous Improvement
4 1 (5.26%) CRUD
4 1 (5.26%) Data Analysis
4 1 (5.26%) Document Management
4 1 (5.26%) Incident Management
4 1 (5.26%) Knowledge Management
4 1 (5.26%) Performance Improvement
4 1 (5.26%) Process Improvement
4 1 (5.26%) Resource Management
4 1 (5.26%) Stakeholder Engagement
4 1 (5.26%) Supplier Management
Programming Languages
1 8 (42.11%) SQL
2 3 (15.79%) Bash Shell
2 3 (15.79%) Java
2 3 (15.79%) VBA
3 2 (10.53%) PowerShell
4 1 (5.26%) AppleScript
4 1 (5.26%) C#
4 1 (5.26%) JavaScript
4 1 (5.26%) Perl
4 1 (5.26%) R
4 1 (5.26%) RPG
4 1 (5.26%) Shell Script
4 1 (5.26%) VBScript
Qualifications
1 3 (15.79%) MOS
2 2 (10.53%) Degree
2 2 (10.53%) SC Cleared
2 2 (10.53%) Security Cleared
3 1 (5.26%) ITIL Foundation Certificate
3 1 (5.26%) MCP
Quality Assurance & Compliance
1 1 (5.26%) SLA
Vendors
1 6 (31.58%) Microsoft
2 4 (21.05%) Oracle
3 2 (10.53%) IBM
4 1 (5.26%) ServiceNow
4 1 (5.26%) Sun
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Competitive
Posted: 16 days ago