Period
to 17 January 2018

The median annual salary for a Support Analyst was £36,000 in advertised job vacancies in Newcastle upon Tyne during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Tyne and Wear > Newcastle upon Tyne
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 74 53 77
Rank change year-on-year -21 +24 -15
Permanent jobs requiring a Support Analyst 10 31 11
As % of all permanent IT jobs advertised in Newcastle upon Tyne 1.20% 3.56% 1.42%
As % of the Job Titles category 1.23% 3.74% 1.46%
Number of salaries quoted 10 30 5
Newcastle upon Tyne median annual salary £36,000 £32,500 £23,000
Median salary % change year-on-year +10.77% +41.30% -16.36%
10th Percentile £25,750 £26,075 £19,800
90th Percentile £45,000 £45,000 £37,800
Tyne and Wear median annual salary £33,500 £28,750 £22,500
% change year-on-year +16.52% +27.78% -18.18%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newcastle upon Tyne
Permanent vacancies in Newcastle upon Tyne with a recognized job title 810 829 752
% of permanent IT jobs with a recognized job title 97.01% 95.29% 96.91%
Number of salaries quoted 706 689 651
Newcastle upon Tyne median annual salary £38,500 £37,500 £37,500
Median salary % change year-on-year +2.67% - +1.35%
10th Percentile £22,500 £21,950 £23,000
90th Percentile £65,000 £59,000 £60,000
Tyne and Wear median annual salary £40,000 £37,031 £35,125
% change year-on-year +8.02% +5.43% -0.30%

Support Analyst
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Support Analyst in Newcastle upon Tyne

Support Analyst
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newcastle upon Tyne.

Salary trend for Support Analyst in Newcastle upon Tyne

Support Analyst
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Support Analyst in Newcastle upon Tyne over the 6 months to 17 January 2018.

Salary histogram for Support Analyst in Newcastle upon Tyne

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 17 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Support Analyst in the job title.

1 5 (50.00%) SQL
1 5 (50.00%) SQL Server
2 4 (40.00%) .NET
2 4 (40.00%) C#
2 4 (40.00%) Windows
2 4 (40.00%) SharePoint
2 4 (40.00%) InfoPath
2 4 (40.00%) IFS
2 4 (40.00%) SharePoint 2013
3 3 (30.00%) XML
4 2 (20.00%) Unix
4 2 (20.00%) Oracle
4 2 (20.00%) Java
4 2 (20.00%) T-SQL
4 2 (20.00%) VB
4 2 (20.00%) Progress
4 2 (20.00%) OOP
4 2 (20.00%) OO
4 2 (20.00%) Cognos
4 2 (20.00%) Degree
4 2 (20.00%) Computer Science
4 2 (20.00%) Problem Management
4 2 (20.00%) Software Architecture
4 2 (20.00%) Management Information System
4 2 (20.00%) B2C
4 2 (20.00%) BizTalk Server
4 2 (20.00%) Middleware
4 2 (20.00%) Opsview
4 2 (20.00%) Splunk
4 2 (20.00%) Root Cause Analysis

Support Analyst Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) SharePoint
1 4 (40.00%) SharePoint 2013
2 2 (20.00%) BizTalk Server
Applications
1 4 (40.00%) InfoPath
Business Applications
1 1 (10.00%) Dynamics AX
1 1 (10.00%) Dynamics GP
1 1 (10.00%) Dynamics NAV
Communications & Networking
1 1 (10.00%) SMS
Database & Business Intelligence
1 5 (50.00%) SQL Server
General
1 1 (10.00%) Finance
Libraries, Frameworks & Software Standards
1 4 (40.00%) .NET
2 3 (30.00%) XML
3 2 (20.00%) Middleware
Miscellaneous
1 2 (20.00%) Computer Science
1 2 (20.00%) Management Information System
2 1 (10.00%) Analytical Skills
Operating Systems
1 4 (40.00%) Windows
2 2 (20.00%) Unix
Processes & Methodologies
1 2 (20.00%) B2C
1 2 (20.00%) OO
1 2 (20.00%) OOP
1 2 (20.00%) Problem Management
1 2 (20.00%) Root Cause Analysis
1 2 (20.00%) Software Architecture
2 1 (10.00%) ERP
2 1 (10.00%) Migration
Programming Languages
1 5 (50.00%) SQL
2 4 (40.00%) C#
3 2 (20.00%) Java
3 2 (20.00%) T-SQL
3 2 (20.00%) VB
Qualifications
1 2 (20.00%) Degree
Systems Management
1 2 (20.00%) Opsview
Vendors
1 4 (40.00%) IFS
2 2 (20.00%) Cognos
2 2 (20.00%) Oracle
2 2 (20.00%) Progress
2 2 (20.00%) Splunk
3 1 (10.00%) Microsoft
3 1 (10.00%) Sage