Period
to 23 July 2017

The median annual salary for a Support Analyst was £37,000 in advertised job vacancies in Newcastle upon Tyne during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Tyne and Wear > Newcastle upon Tyne
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 58 91 84
Rank change year-on-year +33 -7 -18
Permanent jobs requiring a Support Analyst 14 10 11
As % of all permanent IT jobs advertised in Newcastle upon Tyne 2.17% 1.01% 1.19%
As % of the Job Titles category 2.25% 1.06% 1.25%
Number of salaries quoted 12 9 7
Newcastle upon Tyne median annual salary £37,000 £40,000 £31,000
Median salary % change year-on-year -7.50% +29.03% +3.33%
10th Percentile £26,300 £22,750 £25,650
90th Percentile £45,000 £43,500 £39,250
Tyne and Wear median annual salary £28,250 £40,000 £31,000
% change year-on-year -29.38% +29.03% +16.98%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Newcastle upon Tyne
Permanent job vacancies with a job title containing a recognized job role 623 939 879
As % of all permanent IT job vacancies advertised in Newcastle upon Tyne 96.59% 95.23% 95.44%
Number of salaries quoted 542 831 726
Newcastle upon Tyne median annual salary £37,500 £37,500 £37,438
Median salary % change year-on-year - +0.17% +6.96%
10th Percentile £22,500 £22,500 £24,000
90th Percentile £53,625 £55,000 £58,125
Tyne and Wear median annual salary £37,500 £37,288 £37,500
% change year-on-year +0.57% -0.57% +7.14%

Support Analyst
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Support Analyst in Newcastle upon Tyne

Support Analyst
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newcastle upon Tyne.

Salary trend for Support Analyst in Newcastle upon Tyne

Support Analyst
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Support Analyst in Newcastle upon Tyne over the 6 months to 23 July 2017.

Salary histogram for Support Analyst in Newcastle upon Tyne

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 23 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Support Analyst in the job title.

1 10 (71.43%) Windows
1 10 (71.43%) SQL
2 8 (57.14%) SQL Server
3 6 (42.86%) .NET
3 6 (42.86%) Oracle
3 6 (42.86%) XML
3 6 (42.86%) ITIL
3 6 (42.86%) T-SQL
3 6 (42.86%) Microsoft
3 6 (42.86%) Splunk
4 5 (35.71%) Degree
4 5 (35.71%) Root Cause Analysis
5 4 (28.57%) Opsview
5 4 (28.57%) Analytical Skills
5 4 (28.57%) B2C
5 4 (28.57%) Computer Science
5 4 (28.57%) Software Architecture
5 4 (28.57%) Management Information System
5 4 (28.57%) Middleware
5 4 (28.57%) VB
5 4 (28.57%) C#
6 3 (21.43%) Java
6 3 (21.43%) Finance
6 3 (21.43%) PowerShell
7 2 (14.29%) JIRA
7 2 (14.29%) Service Delivery
7 2 (14.29%) Firewall
7 2 (14.29%) Data Management
7 2 (14.29%) HTML
7 2 (14.29%) IIS

Support Analyst Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) IIS
2 1 (7.14%) Captiva
2 1 (7.14%) Documentum
2 1 (7.14%) SharePoint
2 1 (7.14%) Skype for Business
2 1 (7.14%) Tomcat
2 1 (7.14%) WebLogic
Applications
1 2 (14.29%) Microsoft Office
Cloud Services
1 1 (7.14%) Microsoft Azure
1 1 (7.14%) Office 365
Communications & Networking
1 2 (14.29%) Firewall
1 2 (14.29%) Internet
2 1 (7.14%) PuTTY
2 1 (7.14%) WinSCP
Database & Business Intelligence
1 8 (57.14%) SQL Server
2 1 (7.14%) Oracle Database
2 1 (7.14%) QlikView
Development Applications
1 2 (14.29%) JIRA
General
1 3 (21.43%) Finance
2 1 (7.14%) Law
Libraries, Frameworks & Software Standards
1 6 (42.86%) .NET
1 6 (42.86%) XML
2 4 (28.57%) Middleware
3 2 (14.29%) HTML
3 2 (14.29%) SOAP
Miscellaneous
1 4 (28.57%) Analytical Skills
1 4 (28.57%) Computer Science
1 4 (28.57%) Management Information System
2 2 (14.29%) Fintech
Operating Systems
1 10 (71.43%) Windows
2 1 (7.14%) Solaris
2 1 (7.14%) Unix
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows Server
Processes & Methodologies
1 6 (42.86%) ITIL
2 5 (35.71%) Root Cause Analysis
3 4 (28.57%) B2C
3 4 (28.57%) Software Architecture
4 2 (14.29%) Data Management
4 2 (14.29%) Service Delivery
5 1 (7.14%) Asset Management
5 1 (7.14%) BPR
5 1 (7.14%) Capacity Planning
5 1 (7.14%) Coaching
5 1 (7.14%) Continuous Improvement
5 1 (7.14%) ERP
5 1 (7.14%) Performance Improvement
5 1 (7.14%) Process Improvement
5 1 (7.14%) Project Management
5 1 (7.14%) Resource Management
5 1 (7.14%) Stakeholder Engagement
5 1 (7.14%) Stakeholder Management
5 1 (7.14%) Supplier Management
Programming Languages
1 10 (71.43%) SQL
2 6 (42.86%) T-SQL
3 4 (28.57%) C#
3 4 (28.57%) VB
4 3 (21.43%) Java
4 3 (21.43%) PowerShell
5 2 (14.29%) Python
6 1 (7.14%) Bash Shell
6 1 (7.14%) PL/SQL
6 1 (7.14%) VBA
Qualifications
1 5 (35.71%) Degree
2 2 (14.29%) SC Cleared
2 2 (14.29%) Security Cleared
3 1 (7.14%) MOS
Quality Assurance & Compliance
1 1 (7.14%) ISO 9001
Systems Management
1 4 (28.57%) Opsview
2 2 (14.29%) Nagios
Vendors
1 6 (42.86%) Microsoft
1 6 (42.86%) Oracle
1 6 (42.86%) Splunk
2 2 (14.29%) AppDynamics
3 1 (7.14%) IFS