Period
to 25 July 2017

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Tyne and Wear during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North East > Tyne and Wear
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 65 99 92
Rank change year-on-year +34 -7 -28
Permanent jobs requiring a Support Analyst 18 10 13
As % of all permanent IT jobs advertised in Tyne and Wear 2.35% 0.86% 1.13%
As % of the Job Titles category 2.44% 0.90% 1.18%
Number of salaries quoted 16 9 9
Tyne and Wear median annual salary £30,000 £40,000 £31,000
Median salary % change year-on-year -25.00% +29.03% +16.98%
10th Percentile £21,080 £22,750 £25,950
90th Percentile £45,000 £43,500 £39,000
North East median annual salary £29,000 £41,000 £30,000
% change year-on-year -29.27% +36.67% +17.65%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Tyne and Wear
Permanent job vacancies with a job title containing a recognized job role 739 1109 1098
As % of all permanent IT job vacancies advertised in Tyne and Wear 96.48% 95.27% 95.64%
Number of salaries quoted 654 981 918
Tyne and Wear median annual salary £37,500 £37,288 £37,469
Median salary % change year-on-year +0.57% -0.48% +7.05%
10th Percentile £22,500 £22,500 £24,000
90th Percentile £52,850 £55,000 £57,500
North East median annual salary £37,500 £37,500 £37,500

Support Analyst
Job Vacancy Trend in Tyne and Wear

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Tyne and Wear.

Salary trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Support Analyst in Tyne and Wear over the 6 months to 25 July 2017.

Salary histogram for Support Analyst in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +29 13 £39,000 -2.50%
South Shields - 2 £26,750 -
Jarrow - 2 £20,910 -
Gateshead - 1 £29,000 - 1
Support Analyst
North East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 25 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Support Analyst in the job title.

1 12 (66.67%) SQL
2 11 (61.11%) Windows
3 10 (55.56%) Microsoft
4 9 (50.00%) SQL Server
5 7 (38.89%) .NET
6 6 (33.33%) T-SQL
6 6 (33.33%) XML
6 6 (33.33%) ITIL
6 6 (33.33%) Splunk
7 5 (27.78%) Root Cause Analysis
7 5 (27.78%) Degree
7 5 (27.78%) Management Information System
7 5 (27.78%) C#
7 5 (27.78%) Oracle
8 4 (22.22%) IIS
8 4 (22.22%) VB
8 4 (22.22%) B2C
8 4 (22.22%) Firewall
8 4 (22.22%) Middleware
8 4 (22.22%) Citrix
8 4 (22.22%) Computer Science
8 4 (22.22%) Software Architecture
8 4 (22.22%) Opsview
9 3 (16.67%) Analytical Skills
9 3 (16.67%) VMware Infrastructure
9 3 (16.67%) PowerShell
9 3 (16.67%) VMware
9 3 (16.67%) Active Directory
9 3 (16.67%) Internet
9 3 (16.67%) Finance

Support Analyst Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) IIS
2 1 (5.56%) Captiva
2 1 (5.56%) Documentum
2 1 (5.56%) Exchange Server 2007
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) MS Exchange
2 1 (5.56%) Tomcat
2 1 (5.56%) WebLogic
Applications
1 2 (11.11%) Microsoft Office
Cloud Services
1 1 (5.56%) Microsoft Azure
1 1 (5.56%) Office 365
Communications & Networking
1 4 (22.22%) Firewall
2 3 (16.67%) Internet
3 2 (11.11%) DHCP
3 2 (11.11%) DNS
3 2 (11.11%) LAN
3 2 (11.11%) WAN
4 1 (5.56%) PuTTY
4 1 (5.56%) VoIP
4 1 (5.56%) Wi-Fi
4 1 (5.56%) WinSCP
Database & Business Intelligence
1 9 (50.00%) SQL Server
2 1 (5.56%) QlikView
2 1 (5.56%) Relational Database
Development Applications
1 2 (11.11%) JIRA
2 1 (5.56%) SQL Server Management Studio (SSMS)
2 1 (5.56%) Visual Studio
General
1 3 (16.67%) Finance
2 1 (5.56%) Law
2 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (38.89%) .NET
2 6 (33.33%) XML
3 4 (22.22%) Middleware
4 3 (16.67%) HTML
5 2 (11.11%) SOAP
6 1 (5.56%) ASP.NET
6 1 (5.56%) ASP.NET MVC 5
6 1 (5.56%) CSS
6 1 (5.56%) HTML5
6 1 (5.56%) jQuery
6 1 (5.56%) Twitter Bootstrap
Miscellaneous
1 5 (27.78%) Management Information System
2 4 (22.22%) Computer Science
3 3 (16.67%) Analytical Skills
4 2 (11.11%) Fintech
Operating Systems
1 11 (61.11%) Windows
2 1 (5.56%) Solaris
2 1 (5.56%) Unix
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows Server
2 1 (5.56%) Windows Server 2003
2 1 (5.56%) Windows Server 2008
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 6 (33.33%) ITIL
2 5 (27.78%) Root Cause Analysis
3 4 (22.22%) B2C
3 4 (22.22%) Software Architecture
4 2 (11.11%) Data Management
4 2 (11.11%) Incident Management
4 2 (11.11%) Problem Management
4 2 (11.11%) Service Delivery
4 2 (11.11%) Test Scripting
4 2 (11.11%) Validation
5 1 (5.56%) Application Packaging
5 1 (5.56%) Asset Management
5 1 (5.56%) Continuous Improvement
5 1 (5.56%) Knowledge Management
5 1 (5.56%) Load Balancing
5 1 (5.56%) Load Testing
5 1 (5.56%) Performance Improvement
5 1 (5.56%) Process Improvement
5 1 (5.56%) Stakeholder Engagement
5 1 (5.56%) Technical Architecture
Programming Languages
1 12 (66.67%) SQL
2 6 (33.33%) T-SQL
3 5 (27.78%) C#
4 4 (22.22%) VB
5 3 (16.67%) Java
5 3 (16.67%) PowerShell
6 2 (11.11%) Python
7 1 (5.56%) Bash Shell
7 1 (5.56%) PL/SQL
7 1 (5.56%) VBA
Qualifications
1 5 (27.78%) Degree
2 2 (11.11%) SC Cleared
2 2 (11.11%) Security Cleared
3 1 (5.56%) MOS
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 1 (5.56%) ISO 9001
System Software
1 3 (16.67%) Active Directory
1 3 (16.67%) VMware Infrastructure
2 1 (5.56%) Terminal Server
2 1 (5.56%) Virtual Servers
Systems Management
1 4 (22.22%) Opsview
2 2 (11.11%) Nagios
2 2 (11.11%) Systems Management Server (SMS)
3 1 (5.56%) SmoothWall
Vendors
1 10 (55.56%) Microsoft
2 6 (33.33%) Splunk
3 5 (27.78%) Oracle
4 4 (22.22%) Citrix
5 3 (16.67%) VMware
6 2 (11.11%) AppDynamics
6 2 (11.11%) Apple
7 1 (5.56%) F5
7 1 (5.56%) IFS
Gateshead, Tyne and Wear
Solutions Recruitment
Salary: From £26,000 to £32,000 per annum
Posted: 5 days ago