Support Analyst Jobs in Tyne and Wear

Support Analyst
North East > Tyne and Wear

The median Support Analyst salary in Tyne and Wear is £28,250 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 44 94 86
Rank change year-on-year +50 -8 -18
Permanent jobs requiring a Support Analyst 12 5 8
As % of all permanent jobs advertised in Tyne and Wear 2.70% 0.38% 0.86%
As % of the Job Titles category 2.83% 0.39% 1.05%
Number of salaries quoted 12 5 8
10th Percentile - £22,600 £26,200
25th Percentile £21,250 £28,000 £30,063
Median annual salary (50th Percentile) £28,250 £30,000 £37,500
Median % change year-on-year -5.83% -20.00% +30.43%
75th Percentile £37,500 £43,750 £48,163
90th Percentile - - £52,464
North East median annual salary £25,000 £30,500 £37,500
% change year-on-year -18.03% -18.67% +30.43%

All Permanent IT Job Vacancies
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 424 1,284 759
% of permanent jobs with a recognized job title 95.50% 96.54% 81.61%
Number of salaries quoted 305 1,073 464
10th Percentile £25,087 £29,100 £31,250
25th Percentile £33,000 £36,250 £38,641
Median annual salary (50th Percentile) £50,000 £47,500 £52,500
Median % change year-on-year +5.26% -9.52% +16.67%
75th Percentile £67,500 £65,000 £63,750
90th Percentile £82,500 £75,772 £75,000
North East median annual salary £47,500 £47,500 £47,672
% change year-on-year - -0.36% +19.18%

Support Analyst
Job Vacancy Trend in Tyne and Wear

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Support Analyst in Tyne and Wear.

Salary trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Support Analyst in Tyne and Wear over the 6 months to 6 May 2025.

Salary histogram for Support Analyst in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Prudhoe - 6 £22,500 -
Sunderland - 4 £35,000 -
Newcastle upon Tyne +37 1 £34,000 +13.33% 2
Jarrow - 1 £39,100 -
Support Analyst
North East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 6 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Support Analyst in the job title.

1 7 (58.33%) Incident Management
1 7 (58.33%) Agile
1 7 (58.33%) SQL
2 6 (50.00%) ITSM
2 6 (50.00%) SLA
2 6 (50.00%) Law
2 6 (50.00%) JIRA
2 6 (50.00%) Confluence
2 6 (50.00%) Root Cause Analysis
2 6 (50.00%) Problem-Solving
3 4 (33.33%) Social Skills
3 4 (33.33%) Microsoft 365
3 4 (33.33%) Manufacturing
3 4 (33.33%) Microsoft
4 3 (25.00%) Degree
4 3 (25.00%) Collaborative Working
5 2 (16.67%) Analytical Skills
5 2 (16.67%) Finance
5 2 (16.67%) Stakeholder Management
5 2 (16.67%) Retail
6 1 (8.33%) Data Analysis
6 1 (8.33%) Scrum
6 1 (8.33%) Risk Assessment
6 1 (8.33%) Project Management
6 1 (8.33%) Microsoft Excel
6 1 (8.33%) CRM
6 1 (8.33%) ERP
6 1 (8.33%) Business Intelligence
6 1 (8.33%) User Stories
6 1 (8.33%) Business Process Modelling

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (50.00%) Confluence
Applications
1 1 (8.33%) Microsoft Excel
Cloud Services
1 4 (33.33%) Microsoft 365
2 1 (8.33%) Power Platform
Database & Business Intelligence
1 1 (8.33%) Power BI
1 1 (8.33%) Tableau
Development Applications
1 6 (50.00%) JIRA
General
1 6 (50.00%) Law
2 4 (33.33%) Manufacturing
2 4 (33.33%) Social Skills
3 2 (16.67%) Analytical Skills
3 2 (16.67%) Finance
3 2 (16.67%) Retail
4 1 (8.33%) Documentation Skills
Processes & Methodologies
1 7 (58.33%) Agile
1 7 (58.33%) Incident Management
2 6 (50.00%) ITSM
2 6 (50.00%) Problem-Solving
2 6 (50.00%) Root Cause Analysis
3 3 (25.00%) Collaborative Working
4 2 (16.67%) Stakeholder Management
5 1 (8.33%) Business Intelligence
5 1 (8.33%) Business Process Modelling
5 1 (8.33%) CRM
5 1 (8.33%) Data Analysis
5 1 (8.33%) Decision-Making
5 1 (8.33%) ERP
5 1 (8.33%) Process Improvement
5 1 (8.33%) Project Management
5 1 (8.33%) Risk Assessment
5 1 (8.33%) Scrum
5 1 (8.33%) Test Automation
5 1 (8.33%) User Stories
5 1 (8.33%) Waterfall
Programming Languages
1 7 (58.33%) SQL
Qualifications
1 3 (25.00%) Degree
Quality Assurance & Compliance
1 6 (50.00%) SLA
Vendors
1 4 (33.33%) Microsoft