The median annual salary for a Support Analyst was £27,000 in advertised job vacancies in Tyne and Wear during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North East / Tyne and Wear
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 48 - 73
Rank change year-on-year - 0  
Permanent jobs requiring a Support Analyst 10 0 7
As % of all permanent IT jobs advertised in Tyne and Wear 2.29% - 1.14%
As % of the Job Titles category 2.39% - 1.20%
Number of salaries quoted 9 0 6
Median salary £27,000 - £31,125
90% offered a salary of more than £20,910 - £30,375
10% offered a salary of more than £32,600 - £38,750
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year +3.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Tyne and Wear
Permanent job vacancies with a job title containing a recognized job role 418 528 585
As % of all permanent IT job vacancies advertised in Tyne and Wear 95.65% 96.53% 95.12%
Number of salaries quoted 380 469 491
Median salary £37,500 £35,000 £37,250
Median salary % change year-on-year +7.14% -6.04%  
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £45,000 £57,500 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Tyne and Wear.

Salary trend for Support Analyst in Tyne and Wear

Support Analyst
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Support Analyst in Tyne and Wear over the 3 months to 26 April 2017.

Salary histogram for Support Analyst in Tyne and Wear

Support Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne - 6 £27,000 - 2
Jarrow - 2 £20,910 -
South Shields - 2 £26,750 -
Support Analyst
North East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 26 April 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Support Analyst in the job title.

1 14 (51.85%) Microsoft
2 13 (48.15%) Windows
3 11 (40.74%) SQL
4 8 (29.63%) SLA
5 7 (25.93%) Citrix
6 6 (22.22%) Windows 7
6 6 (22.22%) Active Directory
6 6 (22.22%) IIS
6 6 (22.22%) ITIL
7 5 (18.52%) SQL Server
7 5 (18.52%) VMware Infrastructure
7 5 (18.52%) Incident Management
7 5 (18.52%) VMware
8 4 (14.81%) Finance
8 4 (14.81%) Problem Management
8 4 (14.81%) Oracle
8 4 (14.81%) Unix
8 4 (14.81%) DHCP
8 4 (14.81%) DNS
8 4 (14.81%) Apple
8 4 (14.81%) Systems Management Server (SMS)
8 4 (14.81%) Windows Server
8 4 (14.81%) Analytical Skills
9 3 (11.11%) WAN
9 3 (11.11%) SharePoint
9 3 (11.11%) LAN
9 3 (11.11%) Solaris
9 3 (11.11%) Microsoft Office
9 3 (11.11%) VBA
9 3 (11.11%) .NET

Support Analyst Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) IIS
2 3 (11.11%) SharePoint
3 2 (7.41%) Captiva
3 2 (7.41%) Documentum
3 2 (7.41%) Tomcat
3 2 (7.41%) WebLogic
3 2 (7.41%) WebSphere
4 1 (3.70%) Exchange Server 2007
4 1 (3.70%) Exchange Server 2010
4 1 (3.70%) MS Exchange
4 1 (3.70%) Skype for Business
Applications
1 3 (11.11%) Microsoft Office
Business Applications
1 2 (7.41%) Maximo
Cloud Services
1 2 (7.41%) Microsoft Azure
1 2 (7.41%) Office 365
Communications & Networking
1 4 (14.81%) DHCP
1 4 (14.81%) DNS
2 3 (11.11%) Firewall
2 3 (11.11%) LAN
2 3 (11.11%) WAN
3 2 (7.41%) PuTTY
3 2 (7.41%) WinSCP
4 1 (3.70%) Internet
4 1 (3.70%) VoIP
4 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 5 (18.52%) SQL Server
2 2 (7.41%) Oracle Database
2 2 (7.41%) SQL Server Analysis Services
2 2 (7.41%) SQL Server Integration Services
2 2 (7.41%) SQL Server Reporting Services
Development Applications
1 2 (7.41%) Visual Studio
2 1 (3.70%) Eclipse
2 1 (3.70%) Maven
General
1 4 (14.81%) Finance
2 2 (7.41%) Law
3 1 (3.70%) Back Office
3 1 (3.70%) Banking
3 1 (3.70%) Financial Institution
3 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 2 (7.41%) Web Services
2 2 (7.41%) XML
3 1 (3.70%) Apache Wicket
3 1 (3.70%) ASP.NET
3 1 (3.70%) Spring
Miscellaneous
1 4 (14.81%) Analytical Skills
2 1 (3.70%) Blackberry
2 1 (3.70%) iPhone
2 1 (3.70%) iSeries
2 1 (3.70%) Replication
Operating Systems
1 13 (48.15%) Windows
2 6 (22.22%) Windows 7
3 4 (14.81%) Unix
3 4 (14.81%) Windows Server
4 3 (11.11%) Solaris
5 1 (3.70%) Android
5 1 (3.70%) Windows Server 2003
5 1 (3.70%) Windows Server 2008
5 1 (3.70%) Windows Server 2012
5 1 (3.70%) Windows Vista
5 1 (3.70%) Windows XP
Processes & Methodologies
1 6 (22.22%) ITIL
2 5 (18.52%) Incident Management
3 4 (14.81%) Problem Management
4 3 (11.11%) Data Management
4 3 (11.11%) Knowledge Management
4 3 (11.11%) Test Scripting
4 3 (11.11%) Validation
5 2 (7.41%) Analytics
5 2 (7.41%) Data Integration
5 2 (7.41%) Root Cause Analysis
5 2 (7.41%) Server Virtualisation
6 1 (3.70%) Change Control
6 1 (3.70%) Coaching
6 1 (3.70%) Continuous Improvement
6 1 (3.70%) CRUD
6 1 (3.70%) Investment Management
6 1 (3.70%) Kalman Filter
6 1 (3.70%) Load Testing
6 1 (3.70%) Performance Improvement
6 1 (3.70%) Process Improvement
Programming Languages
1 11 (40.74%) SQL
2 3 (11.11%) Bash Shell
2 3 (11.11%) Java
2 3 (11.11%) VBA
3 2 (7.41%) PowerShell
4 1 (3.70%) AppleScript
4 1 (3.70%) C#
4 1 (3.70%) JavaScript
4 1 (3.70%) Perl
4 1 (3.70%) R
4 1 (3.70%) RPG
4 1 (3.70%) Shell Script
4 1 (3.70%) VBScript
Qualifications
1 3 (11.11%) Degree
1 3 (11.11%) MOS
2 2 (7.41%) MCP
2 2 (7.41%) SC Cleared
2 2 (7.41%) Security Cleared
3 1 (3.70%) ITIL Foundation Certificate
3 1 (3.70%) MCDST
3 1 (3.70%) MCITP
3 1 (3.70%) MCSA
3 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 8 (29.63%) SLA
System Software
1 6 (22.22%) Active Directory
2 5 (18.52%) VMware Infrastructure
3 2 (7.41%) Virtual Desktop
4 1 (3.70%) Terminal Server
4 1 (3.70%) Virtual Servers
Systems Management
1 4 (14.81%) Systems Management Server (SMS)
2 1 (3.70%) SmoothWall
Vendors
1 14 (51.85%) Microsoft
2 7 (25.93%) Citrix
3 5 (18.52%) VMware
4 4 (14.81%) Apple
4 4 (14.81%) Oracle
5 2 (7.41%) IBM
6 1 (3.70%) Bloomberg
6 1 (3.70%) Dell
6 1 (3.70%) F5
6 1 (3.70%) Fidessa
6 1 (3.70%) HP
6 1 (3.70%) Reuters
6 1 (3.70%) ServiceNow
6 1 (3.70%) Sun
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Competitive
Posted: 14 days ago