Period
to 18 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 February 2019 with a comparison to the same period in the previous 2 years.

Incident Management
Tyne and Wear > Newcastle upon Tyne
6 months to
18 Feb 2019
Same period 2018 Same period 2017
Rank 76 40 64
Rank change year-on-year -36 +24 +10
Permanent jobs citing Incident Management 19 59 19
As % of all permanent IT jobs advertised in Newcastle upon Tyne 2.21% 6.18% 2.24%
As % of the Processes & Methodologies category 2.36% 6.74% 2.61%
Number of salaries quoted 17 55 9
Newcastle upon Tyne median annual salary £29,000 £39,131 £30,000
Median salary % change year-on-year -25.89% +30.44% -
10th Percentile £19,000 £19,000 £26,000
90th Percentile £57,500 £83,500 £46,700
Tyne and Wear median annual salary £28,500 £37,065 £29,000
% change year-on-year -23.11% +27.81% +0.87%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

All Process and Methodology Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for process or methodology skills 804 876 727
As % of all permanent IT jobs advertised in Newcastle upon Tyne 93.38% 91.82% 85.73%
Number of salaries quoted 678 764 612
Newcastle upon Tyne median annual salary £42,500 £40,000 £37,031
Median salary % change year-on-year +6.25% +8.02% -1.25%
10th Percentile £25,750 £23,125 £22,500
90th Percentile £70,583 £68,375 £57,375
Tyne and Wear median annual salary £42,500 £40,000 £37,062
% change year-on-year +6.25% +7.93% +0.17%

Incident Management
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Incident Management as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Incident Management in Newcastle upon Tyne

Incident Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Newcastle upon Tyne.

Salary trend for Incident Management in Newcastle upon Tyne

Incident Management
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Incident Management in Newcastle upon Tyne over the 6 months to 18 February 2019.

Salary histogram for Incident Management in Newcastle upon Tyne

For the 6 months to 18 February 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region with a requirement for Incident Management.

1 12 (63.16%) ITIL
2 6 (31.58%) SLA
2 6 (31.58%) Mentoring
2 6 (31.58%) Coaching
3 5 (26.32%) Finance
4 4 (21.05%) Service Delivery
4 4 (21.05%) Microsoft
4 4 (21.05%) Windows
4 4 (21.05%) Service Management
4 4 (21.05%) Agile Software Development
5 3 (15.79%) CISMP
5 3 (15.79%) Windows 7
5 3 (15.79%) ISACA
5 3 (15.79%) Office 365
5 3 (15.79%) ServiceNow
5 3 (15.79%) ITIL Foundation Certificate
5 3 (15.79%) CISM
5 3 (15.79%) Microsoft Office
5 3 (15.79%) Microsoft Certification
5 3 (15.79%) ITSM
5 3 (15.79%) Information Security Management
5 3 (15.79%) Security Management
5 3 (15.79%) Risk Management
5 3 (15.79%) Information Security
5 3 (15.79%) Analytical Skills
5 3 (15.79%) Cyber Resilience
5 3 (15.79%) Decision-Making
6 2 (10.53%) Self-Motivation
6 2 (10.53%) Problem-Solving
6 2 (10.53%) Conversational UI

Incident Management
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.79%) Microsoft Office
2 2 (10.53%) Chatbot
Cloud Services
1 3 (15.79%) Office 365
2 2 (10.53%) SaaS
Communications & Networking
1 2 (10.53%) VoIP
2 1 (5.26%) Remote Desktop
General
1 5 (26.32%) Finance
2 1 (5.26%) Banking
2 1 (5.26%) Retail
Job Titles
1 8 (42.11%) Analyst
2 7 (36.84%) Service Analyst
3 6 (31.58%) IT Manager
3 6 (31.58%) IT Services Manager
3 6 (31.58%) Service Desk Analyst
3 6 (31.58%) Service Manager
4 4 (21.05%) Service Desk Manager
5 3 (15.79%) Help Desk Support
5 3 (15.79%) Incident Manager
5 3 (15.79%) Security Incident Manager
5 3 (15.79%) Security Manager
5 3 (15.79%) Service Desk Support
6 2 (10.53%) Help Desk Analyst
6 2 (10.53%) Help Desk Support Analyst
6 2 (10.53%) IT Support
6 2 (10.53%) Service Desk Support Analyst
6 2 (10.53%) Support Analyst
7 1 (5.26%) 2nd Line Service Desk Analyst
7 1 (5.26%) Digital Analyst
7 1 (5.26%) IT Analyst
Miscellaneous
1 3 (15.79%) Analytical Skills
2 2 (10.53%) Self-Motivation
2 2 (10.53%) User Experience
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Windows 7
3 1 (5.26%) Android
3 1 (5.26%) Linux
3 1 (5.26%) Windows 10
Processes & Methodologies
1 12 (63.16%) ITIL
2 6 (31.58%) Coaching
2 6 (31.58%) Mentoring
3 4 (21.05%) Agile Software Development
3 4 (21.05%) Service Delivery
3 4 (21.05%) Service Management
4 3 (15.79%) Cyber Resilience
4 3 (15.79%) Decision-Making
4 3 (15.79%) Information Security
4 3 (15.79%) Information Security Management
4 3 (15.79%) ITSM
4 3 (15.79%) Risk Management
4 3 (15.79%) Security Management
5 2 (10.53%) Break/Fix
5 2 (10.53%) Conversational UI
5 2 (10.53%) DevOps
5 2 (10.53%) Digital Transformation Programme
5 2 (10.53%) Line Management
5 2 (10.53%) Problem-Solving
5 2 (10.53%) Stakeholder and Relationship Management
Qualifications
1 3 (15.79%) CISM
1 3 (15.79%) CISMP
1 3 (15.79%) ISACA
1 3 (15.79%) ITIL Foundation Certificate
1 3 (15.79%) Microsoft Certification
2 1 (5.26%) DBS Check
Quality Assurance & Compliance
1 6 (31.58%) SLA
2 1 (5.26%) PMO
System Software
1 1 (5.26%) Active Directory
Vendors
1 4 (21.05%) Microsoft
2 3 (15.79%) ServiceNow
3 2 (10.53%) BMC