Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
Tyne and Wear > Newcastle upon Tyne
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 38 62 85
Rank change year-on-year +24 +23 -4
Permanent jobs citing Incident Management 46 26 7
As % of all permanent IT jobs advertised in Newcastle upon Tyne 6.17% 2.60% 0.85%
As % of the Processes & Methodologies category 7.21% 3.11% 0.95%
Number of salaries quoted 41 20 6
Newcastle upon Tyne median annual salary £35,000 £46,500 £19,000
Median salary % change year-on-year -24.73% +144.74% -30.91%
10th Percentile £19,000 £30,000 £17,500
90th Percentile £90,000 £50,000 £50,000
Tyne and Wear median annual salary £35,000 £45,000 £19,000
% change year-on-year -22.22% +136.84% -30.91%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

All Process and Methodology Skills
Newcastle upon Tyne
Permanent vacancies with a requirement for process or methodology skills 638 835 733
As % of all permanent IT jobs advertised in Newcastle upon Tyne 85.64% 83.50% 89.28%
Number of salaries quoted 549 685 621
Newcastle upon Tyne median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -
10th Percentile £23,500 £26,750 £25,000
90th Percentile £65,000 £61,250 £58,935
Tyne and Wear median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +2.74%

Incident Management
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Incident Management as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Incident Management in Newcastle upon Tyne

Incident Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Newcastle upon Tyne.

Salary trend for Incident Management in Newcastle upon Tyne

Incident Management
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Incident Management in Newcastle upon Tyne over the 6 months to 21 November 2017.

Salary histogram for Incident Management in Newcastle upon Tyne

For the 6 months to 21 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Incident Management.

1 28 (60.87%) ITIL
2 25 (54.35%) Sun
3 18 (39.13%) Service Delivery
4 15 (32.61%) Microsoft
5 13 (28.26%) Finance
5 13 (28.26%) Security Cleared
5 13 (28.26%) SC Cleared
6 12 (26.09%) Microsoft PowerPoint
6 12 (26.09%) SLA
6 12 (26.09%) Microsoft Excel
7 10 (21.74%) Service Management
7 10 (21.74%) Problem Management
7 10 (21.74%) Root Cause Analysis
8 9 (19.57%) Change Management
9 8 (17.39%) Agile Software Development
9 8 (17.39%) Microsoft Office
10 7 (15.22%) Business Continuity
10 7 (15.22%) Disaster Recovery
10 7 (15.22%) Firewall
10 7 (15.22%) ITIL Foundation Certificate
10 7 (15.22%) Analytical Skills
10 7 (15.22%) DV Cleared
10 7 (15.22%) Resource Management
10 7 (15.22%) Trend Analysis
11 6 (13.04%) ITIL V3
11 6 (13.04%) Ticket Management
11 6 (13.04%) IT Strategy
11 6 (13.04%) ITSM
12 4 (8.70%) GSEC
12 4 (8.70%) GCIH

Incident Management
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) Exchange Server 2003
1 3 (6.52%) MS Exchange
1 3 (6.52%) SharePoint
2 1 (2.17%) Skype for Business
Applications
1 12 (26.09%) Microsoft Excel
1 12 (26.09%) Microsoft PowerPoint
2 8 (17.39%) Microsoft Office
Business Applications
1 3 (6.52%) assyst
Cloud Services
1 4 (8.70%) Office 365
2 3 (6.52%) Amazon AWS
2 3 (6.52%) Azure Active Directory
2 3 (6.52%) Microsoft Azure
Communications & Networking
1 7 (15.22%) Firewall
2 3 (6.52%) Cisco ASA
2 3 (6.52%) DHCP
2 3 (6.52%) DMZ
2 3 (6.52%) DNS
2 3 (6.52%) LAN
2 3 (6.52%) NAS
2 3 (6.52%) SAN
2 3 (6.52%) SMTP
2 3 (6.52%) TCP/IP
2 3 (6.52%) VLAN
2 3 (6.52%) VoIP
2 3 (6.52%) WAN
2 3 (6.52%) WLAN
3 1 (2.17%) Internet
3 1 (2.17%) Network Security
3 1 (2.17%) Skype
Database & Business Intelligence
1 4 (8.70%) SQL Server
Development Applications
1 4 (8.70%) JIRA
General
1 13 (28.26%) Finance
Job Titles
1 20 (43.48%) Analyst
2 16 (34.78%) Service Analyst
3 14 (30.43%) IT Manager
4 13 (28.26%) Service Desk Analyst
5 12 (26.09%) Incident Manager
6 10 (21.74%) Delivery Manager
6 10 (21.74%) Service Manager
6 10 (21.74%) Services Delivery Manager
7 8 (17.39%) IT Services Delivery Manager
7 8 (17.39%) IT Services Manager
8 6 (13.04%) Major Incident Manager
9 4 (8.70%) ITIL Manager
9 4 (8.70%) ITIL Service Analyst
9 4 (8.70%) ITIL Service Delivery Manager
9 4 (8.70%) ITIL Service Manager
9 4 (8.70%) Security Analyst
10 3 (6.52%) 3rd Line Engineer
10 3 (6.52%) 3rd Line Technical Engineer
10 3 (6.52%) Technical Engineer
10 3 (6.52%) Technical Operations Engineer
Libraries, Frameworks & Software Standards
1 3 (6.52%) WAP
1 3 (6.52%) Web Services
2 1 (2.17%) Middleware
Miscellaneous
1 7 (15.22%) Analytical Skills
2 3 (6.52%) Clustering
2 3 (6.52%) Replication
Operating Systems
1 4 (8.70%) Windows
2 3 (6.52%) CentOS
2 3 (6.52%) Linux
2 3 (6.52%) Ubuntu
2 3 (6.52%) Windows Server
2 3 (6.52%) Windows Server 2008
2 3 (6.52%) Windows Server 2012
3 1 (2.17%) Unix
3 1 (2.17%) Windows 7
Processes & Methodologies
1 28 (60.87%) ITIL
2 18 (39.13%) Service Delivery
3 10 (21.74%) Problem Management
3 10 (21.74%) Root Cause Analysis
3 10 (21.74%) Service Management
4 9 (19.57%) Change Management
5 8 (17.39%) Agile Software Development
6 7 (15.22%) Business Continuity
6 7 (15.22%) Disaster Recovery
6 7 (15.22%) Resource Management
6 7 (15.22%) Trend Analysis
7 6 (13.04%) IT Strategy
7 6 (13.04%) ITIL V3
7 6 (13.04%) ITSM
7 6 (13.04%) Ticket Management
8 4 (8.70%) Cybersecurity
8 4 (8.70%) Patch Management
8 4 (8.70%) Security Monitoring
8 4 (8.70%) SIEM
9 3 (6.52%) Mentoring
Programming Languages
1 3 (6.52%) PowerShell
Qualifications
1 13 (28.26%) SC Cleared
1 13 (28.26%) Security Cleared
2 7 (15.22%) DV Cleared
2 7 (15.22%) ITIL Foundation Certificate
3 4 (8.70%) CEH
3 4 (8.70%) CISSP
3 4 (8.70%) GCIH
3 4 (8.70%) GSEC
4 3 (6.52%) ITIL Certification
5 1 (2.17%) Degree
Quality Assurance & Compliance
1 12 (26.09%) SLA
System Software
1 4 (8.70%) Active Directory
2 3 (6.52%) DFS Replication
2 3 (6.52%) Hyper-V
2 3 (6.52%) VMware Infrastructure
2 3 (6.52%) XenApp
Systems Management
1 3 (6.52%) Backup Exec
1 3 (6.52%) WSUS
2 1 (2.17%) Systems Management Server (SMS)
2 1 (2.17%) ZABBIX
Vendors
1 25 (54.35%) Sun
2 15 (32.61%) Microsoft
3 4 (8.70%) Splunk
4 3 (6.52%) arcserve
4 3 (6.52%) CA
4 3 (6.52%) Cisco
4 3 (6.52%) Citrix
4 3 (6.52%) Red Hat
4 3 (6.52%) Remedy
4 3 (6.52%) Sophos
4 3 (6.52%) Symantec
4 3 (6.52%) Veeam
4 3 (6.52%) Veritas
4 3 (6.52%) VMware
5 1 (2.17%) Oracle