Period
to 20 November 2017

The median annual salary for a 2nd Line Support was £26,000 in advertised job vacancies in Newport during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South Wales > Newport
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 51 53 -
Rank change year-on-year +2 - +39
Permanent jobs requiring a 2nd Line Support 3 3 0
As % of all permanent IT jobs advertised in Newport 0.85% 0.74% -
As % of the Job Titles category 0.87% 0.75% -
Number of salaries quoted 3 3 0
Newport median annual salary £26,000 £22,500 -
Median salary % change year-on-year +15.56% - -
South Wales median annual salary £27,000 £22,500 £22,000
% change year-on-year +20.00% +2.27% -12.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 346 401 386
% of permanent IT jobs with a recognized job title 98.02% 98.28% 96.02%
Number of salaries quoted 329 372 340
Newport median annual salary £39,250 £41,500 £36,779
Median salary % change year-on-year -5.42% +12.84% +5.08%
10th Percentile £22,500 £22,500 £26,725
90th Percentile £56,250 £57,500 £57,500
South Wales median annual salary £39,500 £37,500 £36,000
% change year-on-year +5.33% +4.17% +2.86%

2nd Line Support
Job Vacancy Trend in Newport

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for 2nd Line Support in Newport

2nd Line Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Newport.

Salary trend for 2nd Line Support in Newport

2nd Line Support Skill Set
Top 8 Co-occurring IT Skills in Newport

For the 6 months to 20 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newport region featuring 2nd Line Support in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SLA
1 3 (100.00%) Active Directory
1 3 (100.00%) Retail
1 3 (100.00%) Problem Management
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Windows Server

2nd Line Support Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (100.00%) Retail
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2008
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Problem Management
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory