Customer Experience (CX)
South Wales > Newport
The table below provides summary statistics and salary benchmarking for jobs advertised in Newport requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 19 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 19 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 17 | - | 17 |
| Rank change year-on-year | - | - | +29 |
| Permanent jobs citing Customer Experience | 15 | 0 | 4 |
| As % of all permanent jobs in Newport | 8.38% | - | 6.45% |
| As % of the Processes & Methodologies category | 10.00% | - | 6.90% |
| Number of salaries quoted | 1 | 0 | 4 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | - |
| Median annual salary (50th Percentile) | £28,000 | - | £43,067 |
| Median % change year-on-year | - | - | -9.33% |
| 75th Percentile | - | - | £45,113 |
| 90th Percentile | - | - | £48,795 |
| South Wales median annual salary | £35,000 | £93,750 | £43,067 |
| % change year-on-year | -62.67% | +117.68% | -31.09% |
All Process and Methodology Skills
Newport
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Newport.
| Permanent vacancies with a requirement for process or methodology skills | 150 | 37 | 58 |
| As % of all permanent jobs advertised in Newport | 83.80% | 61.67% | 93.55% |
| Number of salaries quoted | 97 | 29 | 55 |
| 10th Percentile | £29,300 | £37,300 | £35,800 |
| 25th Percentile | £40,000 | £42,000 | £43,046 |
| Median annual salary (50th Percentile) | £52,107 | £48,500 | £50,000 |
| Median % change year-on-year | +7.44% | -3.00% | - |
| 75th Percentile | £75,000 | £66,750 | £62,500 |
| 90th Percentile | £90,420 | £94,050 | £73,625 |
| South Wales median annual salary | £50,000 | £49,000 | £51,000 |
| % change year-on-year | +2.04% | -3.92% | +2.00% |
Customer Experience
Job Vacancy Trend in Newport
Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Newport.
Customer Experience
Salary Trend in Newport
Salary distribution trend for jobs in Newport citing Customer Experience.
Customer Experience
Co-Occurring Skills & Capabilities in Newport by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: