Period
to 21 January 2019

The median annual salary for a Support Engineer was £24,000 in advertised job vacancies in Newport during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
South Wales > Newport
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 33 27 53
Rank change year-on-year -6 +26 -13
Permanent jobs requiring a Support Engineer 12 28 4
As % of all permanent IT jobs advertised in Newport 4.35% 8.41% 0.99%
As % of the Job Titles category 4.76% 8.54% 1.01%
Number of salaries quoted 11 19 4
Newport median annual salary £24,000 £22,000 £22,000
Median salary % change year-on-year +9.09% - -35.29%
10th Percentile £22,000 £21,000 £17,975
90th Percentile £29,500 £33,500 £27,600
South Wales median annual salary £25,000 £27,500 £27,000
% change year-on-year -9.09% +1.85% -1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 252 328 398
% of permanent IT jobs with a recognized job title 91.30% 98.50% 98.03%
Number of salaries quoted 224 306 355
Newport median annual salary £40,000 £40,000 £40,000
10th Percentile £27,500 £22,500 £23,500
90th Percentile £55,319 £56,750 £55,349
South Wales median annual salary £40,000 £38,500 £37,500
% change year-on-year +3.90% +2.67% +4.17%

Support Engineer
Job Vacancy Trend in Newport

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Support Engineer in Newport

Support Engineer
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Newport.

Salary trend for Support Engineer in Newport

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 21 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Support Engineer in the job title.

1 11 (91.67%) Windows
2 10 (83.33%) Microsoft
3 9 (75.00%) Active Directory
4 7 (58.33%) SC Cleared
4 7 (58.33%) Security Cleared
5 6 (50.00%) VPN
6 5 (41.67%) VoIP
6 5 (41.67%) Problem-Solving
7 4 (33.33%) Spreadsheet
7 4 (33.33%) Windows 7
7 4 (33.33%) Service Delivery
7 4 (33.33%) Wireless
7 4 (33.33%) Problem Management
7 4 (33.33%) SCCM
7 4 (33.33%) SLA
7 4 (33.33%) MS Exchange
8 3 (25.00%) Video Conferencing
8 3 (25.00%) Intranet
8 3 (25.00%) Analytical Skills
8 3 (25.00%) Break/Fix
9 2 (16.67%) Decision-Making
9 2 (16.67%) Windows 10
9 2 (16.67%) Windows Server
9 2 (16.67%) Office 365
9 2 (16.67%) Windows Server 2012
9 2 (16.67%) VMware
9 2 (16.67%) Microsoft Office
9 2 (16.67%) Linux
9 2 (16.67%) MS Visio
10 1 (8.33%) Citrix

Support Engineer Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) MS Exchange
2 1 (8.33%) IIS
Applications
1 4 (33.33%) Spreadsheet
2 2 (16.67%) Microsoft Office
2 2 (16.67%) MS Visio
3 1 (8.33%) Microsoft Excel
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 6 (50.00%) VPN
2 5 (41.67%) VoIP
3 4 (33.33%) Wireless
4 3 (25.00%) Intranet
5 1 (8.33%) DHCP
5 1 (8.33%) DNS
5 1 (8.33%) Internet
5 1 (8.33%) LAN
5 1 (8.33%) WAN
Miscellaneous
1 3 (25.00%) Analytical Skills
1 3 (25.00%) Video Conferencing
Operating Systems
1 11 (91.67%) Windows
2 4 (33.33%) Windows 7
3 2 (16.67%) Linux
3 2 (16.67%) Windows 10
3 2 (16.67%) Windows Server
3 2 (16.67%) Windows Server 2012
4 1 (8.33%) Windows XP
Processes & Methodologies
1 5 (41.67%) Problem-Solving
2 4 (33.33%) Problem Management
2 4 (33.33%) Service Delivery
3 3 (25.00%) Break/Fix
4 2 (16.67%) Decision-Making
5 1 (8.33%) Infrastructure Engineering
Programming Languages
1 1 (8.33%) PowerShell
Qualifications
1 7 (58.33%) SC Cleared
1 7 (58.33%) Security Cleared
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 9 (75.00%) Active Directory
2 1 (8.33%) VMware Infrastructure
2 1 (8.33%) XenApp
Systems Management
1 4 (33.33%) SCCM
2 1 (8.33%) WSUS
Vendors
1 10 (83.33%) Microsoft
2 2 (16.67%) VMware
3 1 (8.33%) Citrix