Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Newport with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South Wales > Newport
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 28 45 41
Rank change year-on-year +17 -4 -29
Permanent jobs citing SLA 27 11 12
As % of all permanent IT jobs advertised in Newport 7.65% 2.70% 2.99%
As % of the Quality Assurance & Compliance category 69.23% 21.15% 15.38%
Number of salaries quoted 22 7 10
Newport median annual salary £26,250 £30,000 £36,250
Median salary % change year-on-year -12.50% -17.24% +16.94%
10th Percentile £25,000 £23,500 £26,200
90th Percentile £39,000 £33,000 £45,250
South Wales median annual salary £29,500 £26,500 £37,500
% change year-on-year +11.32% -29.33% +8.70%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newport with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Newport
Permanent vacancies with a requirement for quality assurance or compliance skills 39 52 78
As % of all permanent IT jobs advertised in Newport 11.05% 12.75% 19.40%
Number of salaries quoted 34 45 65
Newport median annual salary £28,500 £47,500 £38,500
Median salary % change year-on-year -40.00% +23.38% +20.31%
10th Percentile £24,000 £21,250 £31,750
90th Percentile £58,975 £85,000 £47,100
South Wales median annual salary £37,750 £35,000 £37,500
% change year-on-year +7.86% -6.67% +7.14%

SLA
Job Vacancy Trend in Newport

Job postings citing SLA as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for SLA in Newport

SLA
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Newport.

Salary trend for SLA in Newport

SLA
Salary Histogram in Newport

The salary distribution of IT jobs citing SLA in Newport over the 6 months to 20 November 2017.

Salary histogram for SLA in Newport

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newport region with a requirement for SLA.

1 19 (70.37%) ITIL
2 17 (62.96%) Windows
3 16 (59.26%) Microsoft
4 11 (40.74%) Retail
4 11 (40.74%) Problem Management
4 11 (40.74%) Windows Server 2008
4 11 (40.74%) Windows Server
5 10 (37.04%) SQL Server
6 7 (25.93%) ASP.NET
6 7 (25.93%) Web Services
6 7 (25.93%) CRM
6 7 (25.93%) .NET
6 7 (25.93%) Dynamics CRM
6 7 (25.93%) WinForms
6 7 (25.93%) MVC
6 7 (25.93%) WCF
6 7 (25.93%) WPF
7 5 (18.52%) Intel
7 5 (18.52%) Microsoft Office
7 5 (18.52%) Data Transformation
8 4 (14.81%) Active Directory
9 3 (11.11%) Office 365
9 3 (11.11%) SQL Server 2012
9 3 (11.11%) Windows Server 2012
9 3 (11.11%) SQL Server 2008
9 3 (11.11%) Hyper-V
9 3 (11.11%) SQL Server 2014
10 2 (7.41%) Virtual Team
10 2 (7.41%) Data Centre
10 2 (7.41%) Service Management

SLA
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (18.52%) Microsoft Office
Business Applications
1 7 (25.93%) Dynamics CRM
Cloud Services
1 3 (11.11%) Office 365
Database & Business Intelligence
1 10 (37.04%) SQL Server
2 3 (11.11%) SQL Server 2008
2 3 (11.11%) SQL Server 2012
2 3 (11.11%) SQL Server 2014
3 1 (3.70%) SQL Server 2016
General
1 11 (40.74%) Retail
2 2 (7.41%) Banking
2 2 (7.41%) Finance
Job Titles
1 11 (40.74%) IT Support
2 6 (22.22%) Desktop Support
3 5 (18.52%) Desktop Engineer
3 5 (18.52%) Desktop Support Engineer
3 5 (18.52%) Field Engineer
3 5 (18.52%) Field Support Engineer
3 5 (18.52%) IT Engineer
3 5 (18.52%) IT Support Engineer
3 5 (18.52%) Support Engineer
3 5 (18.52%) Team Leader
4 4 (14.81%) CRM Developer
4 4 (14.81%) Developer
4 4 (14.81%) Dynamics CRM Developer
4 4 (14.81%) Support Team Leader
5 3 (11.11%) 2nd Line Support
5 3 (11.11%) CRM Officer
5 3 (11.11%) Development Officer
5 3 (11.11%) IT Supervisor
5 3 (11.11%) Senior IT Support
5 3 (11.11%) Support Supervisor
Libraries, Frameworks & Software Standards
1 7 (25.93%) .NET
1 7 (25.93%) ASP.NET
1 7 (25.93%) WCF
1 7 (25.93%) Web Services
1 7 (25.93%) WinForms
1 7 (25.93%) WPF
Miscellaneous
1 2 (7.41%) CMDB
1 2 (7.41%) Data Centre
1 2 (7.41%) Virtual Team
Operating Systems
1 17 (62.96%) Windows
2 11 (40.74%) Windows Server
2 11 (40.74%) Windows Server 2008
3 3 (11.11%) Windows Server 2012
4 1 (3.70%) Windows 10
4 1 (3.70%) Windows 7
Processes & Methodologies
1 19 (70.37%) ITIL
2 11 (40.74%) Problem Management
3 7 (25.93%) CRM
3 7 (25.93%) MVC
4 5 (18.52%) Data Transformation
5 2 (7.41%) Logistics
5 2 (7.41%) Service Delivery
5 2 (7.41%) Service Management
5 2 (7.41%) Technical Architecture
6 1 (3.70%) Coaching
6 1 (3.70%) Incident Management
6 1 (3.70%) Stakeholder Management
System Software
1 4 (14.81%) Active Directory
2 3 (11.11%) Hyper-V
Vendors
1 16 (59.26%) Microsoft
2 5 (18.52%) Intel
3 2 (7.41%) ICL