Period
to 20 February 2018

The median annual salary for a Support Analyst was £29,375 in advertised job vacancies in Newport during the 6 months to 20 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South Wales > Newport
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 39 22 46
Rank change year-on-year -17 +24 +1
Permanent jobs requiring a Support Analyst 12 36 7
As % of all permanent IT jobs advertised in Newport 3.67% 8.61% 1.77%
As % of the Job Titles category 3.74% 8.80% 1.82%
Number of salaries quoted 12 36 8
Newport median annual salary £29,375 £30,000 £23,000
Median salary % change year-on-year -2.08% +30.43% -14.81%
10th Percentile £22,750 £21,250 £20,000
90th Percentile £36,250 £35,000 £32,725
South Wales median annual salary £28,500 £26,500 £23,250
% change year-on-year +7.55% +13.98% -5.10%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 321 409 384
% of permanent IT jobs with a recognized job title 98.17% 97.85% 97.22%
Number of salaries quoted 298 363 352
Newport median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -2.60%
10th Percentile £22,750 £22,600 £24,000
90th Percentile £57,825 £55,329 £57,500
South Wales median annual salary £38,500 £37,500 £36,000
% change year-on-year +2.67% +4.17% +2.86%

Support Analyst
Job Vacancy Trend in Newport

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Support Analyst in Newport

Support Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newport.

Salary trend for Support Analyst in Newport

Support Analyst
Salary Histogram in Newport

The salary distribution of IT jobs citing Support Analyst in Newport over the 6 months to 20 February 2018.

Salary histogram for Support Analyst in Newport

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 20 February 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Support Analyst in the job title.

1 10 (83.33%) Microsoft
2 8 (66.67%) Advertising
2 8 (66.67%) iSeries
3 7 (58.33%) IBM
3 7 (58.33%) Windows
4 6 (50.00%) Active Directory
4 6 (50.00%) VMware
4 6 (50.00%) Finance
5 5 (41.67%) Degree
5 5 (41.67%) VMware Infrastructure
5 5 (41.67%) Windows Server
6 4 (33.33%) Mathematics
6 4 (33.33%) CCNA
6 4 (33.33%) Cisco Certification
6 4 (33.33%) Windows Server 2003
6 4 (33.33%) Linux
6 4 (33.33%) SQL
6 4 (33.33%) Microsoft Office
7 3 (25.00%) MCSE
7 3 (25.00%) Python
7 3 (25.00%) OS/400
7 3 (25.00%) DHCP
7 3 (25.00%) HTTP
7 3 (25.00%) DNS
7 3 (25.00%) WebSphere MQ
7 3 (25.00%) Shell Script
7 3 (25.00%) Microsoft Certification
7 3 (25.00%) Dell
7 3 (25.00%) IBM HTTP Server
7 3 (25.00%) Validation

Support Analyst Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) IBM HTTP Server
1 3 (25.00%) WebSphere
2 1 (8.33%) MS Exchange
Applications
1 4 (33.33%) Microsoft Office
Cloud Services
1 2 (16.67%) Microsoft Azure
2 1 (8.33%) Amazon AWS
2 1 (8.33%) Office 365
Communications & Networking
1 3 (25.00%) DHCP
1 3 (25.00%) DNS
1 3 (25.00%) HTTP
2 2 (16.67%) Firewall
3 1 (8.33%) LAN
3 1 (8.33%) Network Security
3 1 (8.33%) SAN
3 1 (8.33%) WAN
3 1 (8.33%) Wi-Fi
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 8 (66.67%) Advertising
2 6 (50.00%) Finance
3 3 (25.00%) Retail
4 1 (8.33%) Marketing
Libraries, Frameworks & Software Standards
1 3 (25.00%) WebSphere MQ
2 1 (8.33%) COM
2 1 (8.33%) Middleware
Miscellaneous
1 8 (66.67%) iSeries
2 1 (8.33%) Driving Licence
2 1 (8.33%) Enterprise Storage
Operating Systems
1 7 (58.33%) Windows
2 5 (41.67%) Windows Server
3 4 (33.33%) Linux
3 4 (33.33%) Windows Server 2003
4 3 (25.00%) OS/400
5 2 (16.67%) Windows 10
5 2 (16.67%) Windows 7
6 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 4 (33.33%) Mathematics
2 3 (25.00%) Data Privacy
2 3 (25.00%) Data Security
2 3 (25.00%) DevOps
2 3 (25.00%) Performance Tuning
2 3 (25.00%) Systems Analysis
2 3 (25.00%) Test Scripting
2 3 (25.00%) Validation
3 2 (16.67%) ITIL
3 2 (16.67%) Service Delivery
4 1 (8.33%) Asset Management
4 1 (8.33%) High Availability
4 1 (8.33%) Incident Management
4 1 (8.33%) Informatics
4 1 (8.33%) ITSM
4 1 (8.33%) PRINCE2
4 1 (8.33%) Problem Management
4 1 (8.33%) Process Improvement
4 1 (8.33%) Resource Management
4 1 (8.33%) Stakeholder Management
Programming Languages
1 4 (33.33%) SQL
2 3 (25.00%) Bash Shell
2 3 (25.00%) Python
2 3 (25.00%) Shell Script
Qualifications
1 5 (41.67%) Degree
2 4 (33.33%) CCNA
2 4 (33.33%) Cisco Certification
3 3 (25.00%) MCSE
3 3 (25.00%) Microsoft Certification
4 2 (16.67%) VMware Certified Professional (VCP)
5 1 (8.33%) CCNP
5 1 (8.33%) MCSA
5 1 (8.33%) PRINCE2 Certification
5 1 (8.33%) VCP5
System Software
1 6 (50.00%) Active Directory
2 5 (41.67%) VMware Infrastructure
3 2 (16.67%) Hyper-V
4 1 (8.33%) XenApp
4 1 (8.33%) XenDesktop
Systems Management
1 1 (8.33%) SCCM
Vendors
1 10 (83.33%) Microsoft
2 7 (58.33%) IBM
3 6 (50.00%) VMware
4 3 (25.00%) Dell
4 3 (25.00%) Splunk
5 2 (16.67%) Cisco
6 1 (8.33%) Citrix
6 1 (8.33%) EqualLogic
6 1 (8.33%) HP
6 1 (8.33%) Meraki
6 1 (8.33%) NetApp