The median annual salary for a Support Analyst was £30,250 in advertised job vacancies in Newport during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South Wales / Newport
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 26 36 34
Rank change year-on-year +10 -2  
Permanent jobs requiring a Support Analyst 10 1 2
As % of all permanent IT jobs advertised in Newport 5.71% 0.40% 0.94%
As % of the Job Titles category 6.02% 0.41% 0.96%
Number of salaries quoted 10 1 2
Median salary £30,250 £22,500 £23,500
Median salary % change year-on-year +34.44% -4.25%  
90% offered a salary of more than £17,850 £22,500 £20,300
10% offered a salary of more than £36,500 £22,500 £26,700
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Newport. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Newport
Permanent job vacancies with a job title containing a recognized job role 166 245 208
As % of all permanent IT job vacancies advertised in Newport 94.86% 98.79% 98.11%
Number of salaries quoted 159 228 197
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year - +8.10%  
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £48,000 £45,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Newport

The job posting trend of jobs advertised in Newport that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Newport

Support Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newport.

Salary trend for Support Analyst in Newport

Support Analyst
Salary Histogram in Newport

The salary distribution of IT jobs citing Support Analyst in Newport over the 3 months to 28 March 2017.

Salary histogram for Support Analyst in Newport

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 28 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newport region featuring Support Analyst in the job title.

1 18 (75.00%) ITIL
2 17 (70.83%) SQL
3 13 (54.17%) Finance
3 13 (54.17%) Incident Management
4 12 (50.00%) Systems Analysis
4 12 (50.00%) Advertising
4 12 (50.00%) iSeries
5 11 (45.83%) Validation
5 11 (45.83%) Data Modelling
5 11 (45.83%) Microsoft
6 10 (41.67%) MS Office
6 10 (41.67%) ITIL Certification
7 9 (37.50%) ISEB
7 9 (37.50%) IBM
7 9 (37.50%) Agile Software Development
8 8 (33.33%) Business Analysis
8 8 (33.33%) Waterfall
9 7 (29.17%) Test Scripting
9 7 (29.17%) Software Testing
10 6 (25.00%) Degree
11 4 (16.67%) User Acceptance Testing
11 4 (16.67%) Windows
11 4 (16.67%) ITIL Foundation Certificate
11 4 (16.67%) Windows Server
12 3 (12.50%) Windows 7
12 3 (12.50%) Active Directory
13 2 (8.33%) Stakeholder Management
13 2 (8.33%) SCCM
14 1 (4.17%) Hyper-V
14 1 (4.17%) Security Cleared

Support Analyst Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) IIS
1 1 (4.17%) SharePoint
Applications
1 10 (41.67%) MS Office
2 1 (4.17%) MS Excel
Cloud Services
1 1 (4.17%) Amazon AWS
1 1 (4.17%) Microsoft Azure
Communications & Networking
1 1 (4.17%) Firewall
1 1 (4.17%) SAN
1 1 (4.17%) VLAN
1 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) SQL Server
Development Applications
1 1 (4.17%) Rational DOORS
1 1 (4.17%) Subversion
1 1 (4.17%) Visual Studio
General
1 13 (54.17%) Finance
2 12 (50.00%) Advertising
Miscellaneous
1 12 (50.00%) iSeries
2 1 (4.17%) Driving Licence
Operating Systems
1 4 (16.67%) Windows
1 4 (16.67%) Windows Server
2 3 (12.50%) Windows 7
3 1 (4.17%) Linux
3 1 (4.17%) Windows Server 2003
3 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 18 (75.00%) ITIL
2 13 (54.17%) Incident Management
3 12 (50.00%) Systems Analysis
4 11 (45.83%) Data Modelling
4 11 (45.83%) Validation
5 9 (37.50%) Agile Software Development
6 8 (33.33%) Business Analysis
6 8 (33.33%) Waterfall
7 7 (29.17%) Software Testing
7 7 (29.17%) Test Scripting
8 4 (16.67%) User Acceptance Testing
9 2 (8.33%) Stakeholder Management
10 1 (4.17%) Change Management
10 1 (4.17%) Data Privacy
10 1 (4.17%) Data Security
10 1 (4.17%) High Availability
10 1 (4.17%) Migration
10 1 (4.17%) PRINCE2
10 1 (4.17%) Problem Management
10 1 (4.17%) Service Management
Programming Languages
1 17 (70.83%) SQL
2 1 (4.17%) C
Qualifications
1 10 (41.67%) ITIL Certification
2 9 (37.50%) ISEB
3 6 (25.00%) Degree
4 4 (16.67%) ITIL Foundation Certificate
5 1 (4.17%) CCNA
5 1 (4.17%) CCNP
5 1 (4.17%) Cisco Certification
5 1 (4.17%) MCSA
5 1 (4.17%) MCSE
5 1 (4.17%) Microsoft Certification
5 1 (4.17%) PRINCE2 Certification
5 1 (4.17%) Security Cleared
5 1 (4.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 3 (12.50%) Active Directory
2 1 (4.17%) Hyper-V
2 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) WSUS
Vendors
1 11 (45.83%) Microsoft
2 9 (37.50%) IBM
3 1 (4.17%) Avaya
3 1 (4.17%) Cisco
3 1 (4.17%) Dell
3 1 (4.17%) HP
3 1 (4.17%) Meraki
3 1 (4.17%) VMware