Period
to 21 May 2018

The median annual salary for a Support Analyst was £30,500 in advertised job vacancies in Newport during the 6 months to 21 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South Wales > Newport
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 35 33 54
Rank change year-on-year -2 +21 -4
Permanent jobs requiring a Support Analyst 5 15 2
As % of all permanent IT jobs advertised in Newport 2.36% 4.84% 0.46%
As % of the Job Titles category 2.45% 5.05% 0.47%
Number of salaries quoted 5 15 2
Newport median annual salary £30,500 £30,000 £22,250
Median salary % change year-on-year +1.67% +34.83% -5.32%
10th Percentile £27,800 £17,675 £21,025
90th Percentile £42,000 £42,500 £23,675
South Wales median annual salary £28,500 £26,500 £25,500
% change year-on-year +7.55% +3.92% -5.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 204 297 428
% of permanent IT jobs with a recognized job title 96.23% 95.81% 99.30%
Number of salaries quoted 187 273 395
Newport median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +8.11%
10th Percentile £27,000 £22,500 £23,425
90th Percentile £60,000 £52,160 £60,000
South Wales median annual salary £39,000 £38,500 £37,500
% change year-on-year +1.30% +2.67% +1.35%

Support Analyst
Job Vacancy Trend in Newport

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Support Analyst in Newport

Support Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newport.

Salary trend for Support Analyst in Newport

Support Analyst
Salary Histogram in Newport

The salary distribution of IT jobs citing Support Analyst in Newport over the 6 months to 21 May 2018.

Salary histogram for Support Analyst in Newport

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 21 May 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Support Analyst in the job title.

1 5 (100.00%) ITIL
2 4 (80.00%) Finance
3 3 (60.00%) iSeries
3 3 (60.00%) SQL
3 3 (60.00%) Microsoft
4 2 (40.00%) CCNA
4 2 (40.00%) ISEB
4 2 (40.00%) Cisco Certification
4 2 (40.00%) Microsoft Certification
4 2 (40.00%) MCSE
4 2 (40.00%) Data Modelling
4 2 (40.00%) Windows
4 2 (40.00%) Waterfall
4 2 (40.00%) Business Analysis
4 2 (40.00%) Agile Software Development
4 2 (40.00%) Advertising
5 1 (20.00%) Validation
5 1 (20.00%) Stakeholder Management
5 1 (20.00%) VMware
5 1 (20.00%) VMware Certified Professional (VCP)
5 1 (20.00%) Systems Analysis
5 1 (20.00%) Software Testing
5 1 (20.00%) Incident Management
5 1 (20.00%) Degree
5 1 (20.00%) Test Scripting
5 1 (20.00%) SCCM
5 1 (20.00%) VMware Infrastructure
5 1 (20.00%) High Availability
5 1 (20.00%) Windows Server 2012
5 1 (20.00%) Meraki

Support Analyst Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Amazon AWS
1 1 (20.00%) Microsoft Azure
Communications & Networking
1 1 (20.00%) Firewall
1 1 (20.00%) SAN
1 1 (20.00%) Wi-Fi
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 4 (80.00%) Finance
2 2 (40.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (20.00%) COM
Miscellaneous
1 3 (60.00%) iSeries
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 5 (100.00%) ITIL
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Business Analysis
2 2 (40.00%) Data Modelling
2 2 (40.00%) Waterfall
3 1 (20.00%) High Availability
3 1 (20.00%) Incident Management
3 1 (20.00%) Mentoring
3 1 (20.00%) PRINCE2
3 1 (20.00%) Service Delivery
3 1 (20.00%) Software Testing
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Systems Analysis
3 1 (20.00%) Test Scripting
3 1 (20.00%) Validation
Programming Languages
1 3 (60.00%) SQL
2 1 (20.00%) C
Qualifications
1 2 (40.00%) CCNA
1 2 (40.00%) Cisco Certification
1 2 (40.00%) ISEB
1 2 (40.00%) MCSE
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) CCNP
2 1 (20.00%) Degree
2 1 (20.00%) ITIL Certification
2 1 (20.00%) MCSA
2 1 (20.00%) PRINCE2 Certification
2 1 (20.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Hyper-V
1 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Cisco
2 1 (20.00%) Dell
2 1 (20.00%) HP
2 1 (20.00%) IBM
2 1 (20.00%) Meraki
2 1 (20.00%) VMware