Period
to 22 November 2017

The median annual salary for a Support Analyst was £23,500 in advertised job vacancies in Newport during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South Wales > Newport
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 43 14 34
Rank change year-on-year -29 +20 +1
Permanent jobs requiring a Support Analyst 14 45 18
As % of all permanent IT jobs advertised in Newport 3.90% 10.79% 4.57%
As % of the Job Titles category 3.98% 10.98% 4.76%
Number of salaries quoted 14 45 19
Newport median annual salary £23,500 £30,500 £22,500
Median salary % change year-on-year -22.95% +35.56% -22.41%
10th Percentile £22,500 £21,350 £20,000
90th Percentile £36,250 £35,000 £32,650
South Wales median annual salary £28,500 £26,500 £25,025
% change year-on-year +7.55% +5.89% -5.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 352 410 378
% of permanent IT jobs with a recognized job title 98.05% 98.32% 95.94%
Number of salaries quoted 335 380 332
Newport median annual salary £39,000 £41,500 £37,000
Median salary % change year-on-year -6.02% +12.16% +5.71%
10th Percentile £22,200 £22,500 £26,825
90th Percentile £56,250 £57,500 £57,500
South Wales median annual salary £39,000 £37,500 £36,000
% change year-on-year +4.00% +4.17% +2.86%

Support Analyst
Job Vacancy Trend in Newport

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Support Analyst in Newport

Support Analyst
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Newport.

Salary trend for Support Analyst in Newport

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newport region featuring Support Analyst in the job title.

1 13 (92.86%) Microsoft
2 9 (64.29%) Windows
3 8 (57.14%) Microsoft Office
3 8 (57.14%) Windows Server
4 7 (50.00%) Advertising
4 7 (50.00%) iSeries
4 7 (50.00%) IBM
4 7 (50.00%) Linux
5 5 (35.71%) Finance
5 5 (35.71%) VMware
5 5 (35.71%) Degree
5 5 (35.71%) Active Directory
6 4 (28.57%) Internet
6 4 (28.57%) ITIL
6 4 (28.57%) Microsoft Excel
6 4 (28.57%) CRM
6 4 (28.57%) SQL
6 4 (28.57%) Mathematics
6 4 (28.57%) GNVQ
6 4 (28.57%) VMware Infrastructure
6 4 (28.57%) Automotive
7 3 (21.43%) Validation
7 3 (21.43%) IBM HTTP Server
7 3 (21.43%) Retail
7 3 (21.43%) Systems Analysis
7 3 (21.43%) Data Security
7 3 (21.43%) WebSphere
7 3 (21.43%) Test Scripting
7 3 (21.43%) Bash Shell
7 3 (21.43%) Python

Support Analyst Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) IBM HTTP Server
1 3 (21.43%) WebSphere
2 1 (7.14%) MS Exchange
Applications
1 8 (57.14%) Microsoft Office
2 4 (28.57%) Microsoft Excel
Cloud Services
1 1 (7.14%) Microsoft Azure
1 1 (7.14%) Office 365
Communications & Networking
1 4 (28.57%) Internet
2 3 (21.43%) DHCP
2 3 (21.43%) DNS
2 3 (21.43%) HTTP
3 1 (7.14%) Firewall
3 1 (7.14%) LAN
3 1 (7.14%) Network Security
3 1 (7.14%) WAN
General
1 7 (50.00%) Advertising
2 5 (35.71%) Finance
3 4 (28.57%) Automotive
4 3 (21.43%) Retail
5 1 (7.14%) Marketing
Libraries, Frameworks & Software Standards
1 3 (21.43%) WebSphere MQ
2 1 (7.14%) Middleware
Miscellaneous
1 7 (50.00%) iSeries
2 1 (7.14%) Driving Licence
2 1 (7.14%) Enterprise Storage
Operating Systems
1 9 (64.29%) Windows
2 8 (57.14%) Windows Server
3 7 (50.00%) Linux
4 3 (21.43%) OS/400
4 3 (21.43%) Windows Server 2003
5 1 (7.14%) Windows 10
5 1 (7.14%) Windows 7
Processes & Methodologies
1 4 (28.57%) CRM
1 4 (28.57%) ITIL
1 4 (28.57%) Mathematics
2 3 (21.43%) Data Privacy
2 3 (21.43%) Data Security
2 3 (21.43%) DevOps
2 3 (21.43%) Performance Tuning
2 3 (21.43%) Systems Analysis
2 3 (21.43%) Test Scripting
2 3 (21.43%) Validation
3 1 (7.14%) Asset Management
3 1 (7.14%) Health Informatics
3 1 (7.14%) Incident Management
3 1 (7.14%) Informatics
3 1 (7.14%) ITSM
3 1 (7.14%) Line Management
3 1 (7.14%) Problem Management
3 1 (7.14%) Process Improvement
3 1 (7.14%) Resource Management
3 1 (7.14%) Service Delivery
Programming Languages
1 4 (28.57%) SQL
2 3 (21.43%) Bash Shell
2 3 (21.43%) Python
2 3 (21.43%) Shell Script
Qualifications
1 5 (35.71%) Degree
2 4 (28.57%) GNVQ
3 2 (14.29%) CCNA
3 2 (14.29%) Cisco Certification
4 1 (7.14%) MCSE
4 1 (7.14%) Microsoft Certification
4 1 (7.14%) VCP5
4 1 (7.14%) VMware Certified Professional (VCP)
System Software
1 5 (35.71%) Active Directory
2 4 (28.57%) VMware Infrastructure
3 1 (7.14%) Hyper-V
3 1 (7.14%) XenApp
3 1 (7.14%) XenDesktop
Vendors
1 13 (92.86%) Microsoft
2 7 (50.00%) IBM
3 5 (35.71%) VMware
4 3 (21.43%) Splunk
5 2 (14.29%) Dell
6 1 (7.14%) Cisco
6 1 (7.14%) Citrix
6 1 (7.14%) EqualLogic
6 1 (7.14%) NetApp