1 to 25 of 203 Support Analyst Jobs

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the … Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. … My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst more »

Support Analyst, Helpdesk Support, 2 month contract, COR5681 A leading company based in Oxford, requires a Support Analyst to work on an IT Helpdesk, providing 1st line support to users and using a support ticketing system. The Support Analyst will be … required to work on site 5 days a week Outside of IR35. The Role The Support Analyst will work be taking user requests and updating a ticketing system, providing simple problem resolution to simple IT issues. What's required from the Support Analyst? Previous experience in … an IT Support role An understanding of helpdesk ticketing systems What Next? If you think the Support Analyst role could be right for you and you'd like to learn more, then please apply now. Support Analyst, Helpdesk Support Corriculo Ltd acts as an more »

D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – Permanent - £55-65k plus package – London Our leading global end user client are actively looking to hire a D365 F&O Support Analyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end user support for ERP related support tickets and triage cases for escalation to 3rd party service provider. Liaise with business key users to support more »

Are you a customer facing IT Specialist? Do you have experience in leading by example in offering digital support? Join LHP as our new Lead Digital Support Analyst with an excellent salary of £40,694 As a Lead Digital Support Analyst, you will lead and … manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholders. We are really looking for an individual that has their customers at the heart of everything they do, and can demonstrate a track record in delivering high … quality customer service advice and digital support to colleagues and stakeholders face to face, remotely and over the telephone. There will be a requirement for the Lead Digital Support Analyst to be present in our Grimsby Office, at least 3 days a week, with occasionally travel required more »

The IT Support Analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing … industry. Client Details 2nd line IT Support Analyst - Watford This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm … is headquartered in North London, offering a vibrant and technologically advanced working environment. Description 2nd line IT Support Analyst - Watford Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including anti more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: • Proven expertise working with Condeco. • Experience of working with Azure Virtual Desktop • Expertise in Application Support Application Support more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: * Providing applications support function for users across a range of business applications * Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. * Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: * Proven expertise working with Condeco. * Experience of working with Azure Virtual Desktop * Expertise in Application Support Application Support more »

ERP Support Analyst | Abingdon | Hybrid available | £45,000pa - £60,000pa plus benefits: A pioneering high-tech manufacturer who operates on global scale is looking to recruit an ERP Support Analyst to offer top-tier application and systems support for their enterprise applications used within manufacturing … and engineering teams. On a day-to-day basis, the ERP Support Analyst will provide 1st, 2nd, and 3rd line functional systems support to their enterprise applications, with a focus on engineering-based processes. You'll use your technical expertise from either mechanical or electrical engineering to … address routine tasks and contribute to project-related activities, advocating for an "Automate First" approach to enhance efficiency. Your ERP Support Analyst role will involve promptly prioritising, troubleshooting, and resolving support issues. By engaging with users, you will address queries and concerns related to our systems. Collaboration more »

Senior Application Support Analyst A fantastic opportunity has arisen for a Senior Application Support Analyst to join our London based client on a permanent basis. Senior Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of … offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Senior Application Support Analyst Key Responsibilities: • Providing a Senior role 3rd line applications support function for users across a range of business applications • Own the … cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. • Participating in corporate projects to support the management and delivery of ICT workstreams. Senior Application Support Analyst Attributes/Skills: • Proven expertise for SQL Server technologies; ETL, T more »

IT User Support Analyst/IT Desktop Support Engineer A fantastic opportunity has arisen for a IT Support Analyst/IT Support Engineer Analyst to join our London based global law firm on a permanent basis. Legal IT Support Analyst/… IT Support Engineer Responsibilities and Duties: Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and … New York; Log all calls using Helpdesk Software (iSupport); Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator; Must be able to prioritise support requests and keep clients informed of the status of their query; Provide direct hands on IT support more »

IT Support Analyst/IT Support Engineer An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis IT Support Analyst/… IT Support Engineer Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »

IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining … stages of a separation from its parent organisation, insourcing Information Technology services. This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity … to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business. As an IT Support more »

IT Support Analyst - Aylesbury - MSP - £32K-£36K Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced IT environment? An IT Support Analyst with strong working knowledge of Windows Server, Office 365, good networking knowledge and … join a close-knit MSP based in Aylesbury. Here you'll gain exposure to supporting their growing clients base of 30 SMEs providing remotely support, with some elements of field work when required. Key Skills required: Windows Server 22/19/16 experience, Windows OS 11-10 support Office 365 administration and support, both hybrid on on-prem environements Active Directory Group Policy (DNS/DHCP) Good knowledge of networking protocols (TCP/IP), with troubleshooting of wired and wireless networks Hardware and software troubleshooting Configuring and setting up routers, e.g. Draytek, Cisco Previous MSP experience more »

An Application Support Analyst is now sought by a leading global brand to join a dedicated application support function. This role offers a fantastic career opportunity, with training and development available to the successful person. The Application Support Analyst will be given ownership of a … number of business applications, taking responsibility for managing application supplier relationships and performance, service introductions and improvement, and 2nd line support application issue resolution. This is all about communication, enthusiasm and relationship management. Application Support Analyst responsibilities 2nd line application support of SAAS business applications Supplier …/SLA management Service introduction Issue/incident management Essential skills and attributes of the Application Support Analyst Brillant communication skills An inquisitive mindset Commercial experience of supporting business applications Good basic technical knowledge, able to apply commonsense to 2nd line application issues Stakeholder and client SLA management more »

Application Support Analyst – Chorley, Lancashire - Hybrid working Application support, deployment, configuration, SQL, Software Support, Lancashire, North West This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based in Chorley and are … The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements … defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. Keywords; Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn, Application support, deployment, configuration, SQL, Software Support - Hybrid working Email your cv for consideration to more »

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to these … your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service … for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. As the Junior/Trainee more »

Application Support Analyst Chorley, Lancashire - Hybrid working Application support, deployment, configuration, SQL, Software Support, Lancashire, North West This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team. They are based inChorley and are operating … The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Application Support Analyst will be responsible for: Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements … defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff. Keywords;Application Support Analyst, Chorley, Lancashire, Preston, Blackpool, Blackburn,Application support, deployment, configuration, SQL, Software Support - Hybrid working Email your cv for consideration to more »

Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be … contact for customers. This is an exciting opportunity to work for a software solution provider into the London Insurance Market Responsibilities include- The Application Support Analyst is responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk … part of the team Ability to think creatively to resolve issues Proven experience in a Service Desk tool (e.g., JIRA Service Desk) required Application Support Analyst London based (2x weekly) Salary £39,000-£41,000 If you think you could be a good match for this role, please more »

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company … months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st Line Support position Able to hit the ground running Confident, able to deliver support … MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »

IT Support Analyst Bolton Up to £27,000 DOE ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support to … IT function currently, this role can offer great growth opportunities for motivated candidates; who can grow alongside the business. Responsibilities for the 1st Line Support role: Respond to incoming support requests via phone, email, or ticketing system in a timely manner. Troubleshoot and resolve issues related to Microsoft … Windows operating systems, Office 365, and other Microsoft products. Install, configure, and maintain software applications and hardware components. Collaborate with second line support technicians to escalate complex issues when necessary. Document support activities, solutions, and procedures for knowledge sharing and future reference. Stay up-to-date with the more »

IT 2 nd Line Support Analyst – Leicestershire Up to £27,000 5 days per week onsite – On call Bonus scheme Shift pattern – Monday- Friday – rolling shift pattern 7am-3.30pm, 8am-4:30pm, 9am-5.30pm, 9.30am-6pm (includes Bank Holidays) IT 2 nd Line Support Analyst required … for a leading client based in Leicestershire. My client is currently seeking a IT Support Analyst to come on board to provide technical ongoing support for the organisation. You will support and assist tailored business solutions, while assessing user concerns and inquiries, offering implementation or guidance. … Delivering technical assistance for Hardware repair and configuration for business-specific devices, Installation, upkeep, and resolution of PC applications. Key skills, Strong Support experience 2 nd Line Support experience Assistance/Support with customised business systems O365 Knowledge Evaluating user concerns and questions, offering implementation or guidance more »

Role: IT Support Analyst Location: Maidstone, Kent £Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours) Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in Maidstone. This … is an exciting opportunity to join a growing IT support team. As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team … faster resolutions. Duties include: - Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities. - Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs) - Support and more »

School IT Support Analyst Role: School IT Support Analyst Location: Blackpool/Lancashire area Salary: £23,000 - £28,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the North Wests best … IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Blackpool/Lancashire based School customers. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities … Fuel Expenses Skills from you: ** SCCM ** Windows Server, Windows 10/11 ** Office 365 ** SIMS ** Jamf MDM/Lightspeed MDM ** DBS Clearance Responsibilities: ** Provide support both remotely and face to face to teachers and pupils. ** Provide Windows Server, mobile device and network infrastructure support. ** Provide support for other more »

Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent … basis. The successful candidate will be expected to provide remote and on-site support to client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working … Microsoft Windows Desktop OS & Microsoft Office (All versions) • MAC OS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and troubleshooting • Proven knowledge and troubleshooting of Microsoft Windows Servers, Active Directory & Group Policies • Proven knowledge and troubleshooting of Microsoft SQL Server • Proven knowledge more »

IT Support Analyst required to work for prestigious brand based in Central London. The role is based onsite 5 days a week and you will need to have experience of working within a fast paced environment. IT Support Analyst Requirements Comfortable being hands on with dealing … to dealing with lots of different scenarios on a daily basis. Willingness to work weekends and late nights when required. Outstanding communication skills. IT Support Analyst Responsibilities Monitor and track support performance across a variety of metrics. Address issues across a variety of different sites. Identify areas more »