We have a current opportunity for a EPET Customer SupportAnalyst on a permanent basis. The position will be based in London. For further information about this position please apply. 2nd line supportanalyst/Customer SupportAnalyst This is a new and exclusive … opportunity for a 2nd line supportanalyst/Customer SupportAnalyst to join my thriving financial technology business as they are growing their brokerage clearing trading team. Role details Title- 2nd line supportanalyst/Customer SupportAnalyst Team- Clearing system production … December and closing the role on 10th January to shortlist for 1st stage interviews This role will be ideal for a junior 2nd line supportanalyst/Customer SupportAnalyst, who is looking for their 2nd or 3rd role, to grow and develop themselves You will more »
Portishead, Somerset, United Kingdom Hybrid / WFH Options
XIST4 IT Recruitment Ltd
An exciting opportunity awaits a Junior SupportAnalyst to join an innovative IT company renowned for providing powerful solutions across messaging, collaboration, and cloud technologies. This Junior Support position is ideal for customer-centric individuals with a flair for problem-solving and who thrive in a fast … paced environment. While the role primarily involves MS product support, comprehensive training will equip you to tackle complex technical challenges over the first six to twelve months. During this initial period, you’ll receive in-depth training on the core Microsoft products our client supports, enabling you to develop … a solid foundation in the systems and processes. Junior SupportAnalyst Key Skills : Our client is searching for a dedicated Junior SupportAnalyst with technical acumen and excellent communication skills. We're eager to connect with candidates in similar fields, including Product Support, Software Supportmore »
Contract Desktop SupportAnalyst (Asset Management/VIP/Trade floor experience required) Office365, VIP Support, Zoom, Active Directory, Windows Inside IR35 - onsite 5 days a week MUST HAVE CONSIDERABLE EXPERIENCE WITHIN FINANCE/ASSET MANAGEMENT ACROSS MULTIPLE ROLES. My client, a globally recogniseD Asset Management firm … are looking to hire an experienced Desktop SupportAnalyst (Office365, VIP Support, Zoom, Active Directory, Windows) to join their rapidly growing business in London. Before applying for this role, please be aware that you will be required to come into their office 5 days a week and … MUST have considerable experience within a support role in a trading floor/asset/wealth management environment. As a business they are one of the largest alternative asset managers in their industry and currently look after 915 billion in assets! They operate in private equity, real estate, public more »
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical SupportAnalyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm … and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical SupportAnalyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with … Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical SupportAnalyst key responsibilities will include: - Troubleshooting operating System, Hardware & Application issues on any desktop device - Resolving Incidents more »
Wolverhampton, West Midlands, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
2nd Line BC SupportAnalyst | Wolverhampton | Hybrid | £35-45k Oscar Technology has partnered with one of the UK's leading Microsoft Dynamics 365 partners to recruit a 2nd Line Business Central SupportAnalyst to join their dynamic team. The Role As a 2nd Line SupportAnalyst, you'll use your expertise in Microsoft Dynamics 365 Business Central to troubleshoot, resolve and maintain complex customer issues. Acting as a vital link between first-line support, developers, and other departments, you'll deliver outstanding service and ensure customers can make the most of their … Business Central systems. Responsibilities Customer & Team Collaboration : Communicate effectively with customers, the support team, and other internal teams to resolve issues and share insights. SLA Management : Work on multiple support tickets simultaneously, ensuring all responses and resolutions align with the company's Service Level Agreements. Issue Resolution : Troubleshoot more »
School IT SupportAnalyst Role: School IT SupportAnalyst Location: Liverpool area Salary: £30,000 - £37,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with Merseyside's best IT Solutions providers leading their … search for an IT SupportAnalyst who can assist with the on-site IT Support in their Liverpool based School customers. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of … training Microsoft certs paid for Free parking Private Medical Private Dental Pension Scheme Fuel Expenses What You'll Do: Deliver expert second-line IT support to schools, colleges, and universities. Manage and enhance IT systems, networks, and infrastructure for optimal performance. Conduct on-site visits across Merseyside to provide more »
Blue Yonder WMS Technical/Functional SupportAnalyst Whitehall Resources require a Blue Yonder WMS Technical/Functional SupportAnalyst to work with a key client on an initial 6 month contract. *This role will involve on site work 5 days per week in Northamptonshire. *Inside … IR35. Blue Yonder WMS Technical/Functional SupportAnalyst Role Description: Support (Techno-Functional) consultant with 6-12years of experience in supporting Blue Yonder WMS and Redprarie. Key Responsibilities: . Work as a support consultant providing techno/functional support for Blue Yonder WMS … Lead customer calls and coordinate with offshore teams Key skills/knowledge/experience: . 6 - 12 years of BY WMS with experience of support and enhancements . Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports and labels . Strong experience in integration of JDA WMS with more »
Role Purpose The COINS SupportAnalyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and executing the starter, mover … and leaver processes. In addition, the SupportAnalyst will work closely with the systems team to support the roll-out of new functionality and system enhancements. The ideal candidate will have a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks … organisation's technical success. You will very closely with business functions to ensure that users are working effectively for their needs. Responsibilities: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs Log support issues and liaise more »
Bridlington, North Humberside, North East, United Kingdom
Adria Solutions
Senior IT SupportAnalyst - North Yorkshire Our client, a global leader in their field, is seeking a Senior IT SupportAnalyst to join their expanding team. In this role, you will provide advanced technical support across hardware, software, and network systems while working on projects … 3rd line levels. Collaborate with cross-functional teams to maintain seamless IT operations. Assist in developing and implementing IT best practices, including documenting processes. Support technologies such as Windows 10/11, Windows Server, Linux environments, Microsoft 365, and office networks. Manage Active Directory, VPNs, virtualisation technologies, and security … Microsoft 365) are advantageous. Experience with ERP systems is beneficial. Benefits: 25 days holiday Bonus Gym Membership Interested? Please Click Apply Now!Senior IT SupportAnalyst - 2nd/3rd Line Supportmore »
Bridlington, East Riding of Yorkshire, United Kingdom
Adria Solutions Ltd
Senior IT SupportAnalyst - North Yorkshire Our client, a global leader in their field, is seeking a Senior IT SupportAnalyst to join their expanding team. In this role, you will provide advanced technical support across hardware, software, and network systems while working on projects … 3rd line levels. Collaborate with cross-functional teams to maintain seamless IT operations. Assist in developing and implementing IT best practices, including documenting processes. Support technologies such as Windows 10/11, Windows Server, Linux environments, Microsoft 365, and office networks. Manage Active Directory, VPNs, virtualisation technologies, and security … Microsoft 365) are advantageous. Experience with ERP systems is beneficial. Benefits: 25 days holiday Bonus Gym Membership Interested? Please Click Apply Now! Senior IT SupportAnalyst - 2nd/3rd Line Supportmore »
Job Description Application SupportAnalyst Our Client is looking to recruit an Application SupportAnalyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application SupportAnalyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party more »
The IT SupportAnalyst will provide vital technical support to the Technology Department, working closely with team members to resolve IT-related issues, and ensure smooth and efficient business operations. Client Details Our client is a well-established firm in the business services sector. With an impressive … for its employees. Description Provide 1st and 2nd line support. Take full ownership of tasks and projects, ensuring end-to-end completion. Provide user support, constructive feedback, and proactively identify improvement opportunities. Automate and optimize manual tasks to enhance efficiency. Manage escalations effectively, keeping stakeholders informed. Collaborate with IT … levels, including executives, and handle demanding customers. Prioritize tasks, ensure quality outcomes, and stay updated on regional projects and processes. Profile A successful IT SupportAnalyst should have: Ideally educated to degree level in IT and/or computing technologies At least 4 years' experience in IT Supportmore »
Caterham, Surrey, South East, United Kingdom Hybrid / WFH Options
Comoro
Role: Linux SupportAnalyst Salary: To £35k basic and benefits Location: Hybrid - Caterham, England or Melrose, Scottish Borders Job Summary : We are delighted and excited to offer the opportunity to join a vibrant, innovative, and award winning tech company who are making great waves in the provision of … Billing Services for the Telecoms and IT Sectors in the UK We are currently seeking a highly motivated, Linux SupportAnalyst to join our clients dynamic technical team. This role is perfect for someone with a keen interest in Linux systems and UNIX power tools As a Linux … SupportAnalyst, you will be responsible for executing shell commands, resolving technical issues, and providing excellent support to our clients. Responsibilities : Remote Technical Support: Resolve helpdesk tickets related to Linux systems, assisting clients with technical queries and solutions. Use UNIX power tools to streamline workflows, analyse more »
Melrose, The Scottish Borders, Roxburgh, United Kingdom Hybrid / WFH Options
Comoro
Role: Linux SupportAnalyst Salary: To £35k basic and benefits Location: Hybrid - Caterham, England or Melrose, Scottish Borders Job Summary : We are delighted and excited to offer the opportunity to join a vibrant, innovative, and award winning tech company who are making great waves in the provision of … Billing Services for the Telecoms and IT Sectors in the UK We are currently seeking a highly motivated, Linux SupportAnalyst to join our client’s dynamic technical team. This role is perfect for someone with a keen interest in Linux systems and UNIX power tools As a … Linux SupportAnalyst, you will be responsible for executing shell commands, resolving technical issues, and providing excellent support to our clients. Responsibilities : Remote Technical Support: Resolve helpdesk tickets related to Linux systems, assisting clients with technical queries and solutions. Use UNIX power tools to streamline workflows more »
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
Software SupportAnalyst (Hybrid) - £25,000 per annum - Hull Principal IT are proud to be supporting a well know digital services provider in Hull that are looking for a software supportanalyst to join their team. In this role you will play a vital part in … someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. Key Responsibilities: Desktop support assistance and internal support Responsible for technical set up of internal software products Highlight potential sales opportunities within client's environment Talking to … when a solution needs to be charged and escalate accordingly, complete required documentation where necessary. Essential Skills: Experience of dealing with customers in a support environment Strong fault-finding techniques Basic understanding of scripting languages (SQL/VisualBasic/Javascript) Basic understanding of the project lifecycle Experience working with more »
User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute SupportAnalyst is to provide first and second line support for all NHSBSA employees. The End User Compute SupportAnalyst is … responsible for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need the End User Compute SupportAnalyst to understand the importance of integrity and … analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Add to and ensure the knowledge base and knowledge records are accurate, up to date and relevant for our customers and more »
Customer SupportAnalyst – Danish Speaking - Home based Job Title: Customer SupportAnalyst – Danish Speaking Location: UK (Remote) Work Schedule : 7:30 AM to 4:00 PM (UK time) to align with the time zone in Denmark. Are you a proactive Customer SupportAnalyst who … and improve lives? At Feedlync, we’re passionate about building cutting-edge Agri Tech solutions that empower farmers worldwide. As part of our dynamic support team, you’ll play a crucial role in ensuring our customers get the most out of our farm technology systems, driving efficiency and sustainability … across the agricultural sector. What you\\\'ll be doing: Provide first-line support to customers, troubleshooting technical issues across all Feedlync platforms via phone, email, and web chat. Log, track, and resolve support tickets in line with KPIs and SLAs, ensuring timely and accurate communication with customers. Collaborate more »
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Rainford Berry
An experienced COINS SupportAnalyst is required to join a leading international engineering and construction organisation. The company focuses on design and build contracts for end user clients, specialising in the Food, Pharmaceutical, Logistics, Data Centre and Advanced Manufacturing sectors. The COINS SupportAnalyst will be … responsible for the day-to-day support and maintenance of the COINS ERP system. He or She will provide COINS support, advice and guidance for internal users in addition to supporting access controls, workflows and the processes related to people joining, leaving or moving on the system. Additionally … the COINS SupportAnalyst will work closely with the systems team to support the roll-out of new functionality and enhancements. The ideal candidate will have a strong technical background, strong knowledge of COINS ERP and the ability to manage multiple tasks simultaneously. The company, meanwhile, offers more »
City of London, London, Tottenham Court Road, United Kingdom
Deerfoot Recruitment Solutions Limited
Cyber Security SupportAnalyst £30k - £36k London Overview Our client is seeking a Tier 1 Cyber Security SOC SupportAnalyst to join their expanding UK based Service Desk team. The ideal candidate will have a minimum of 1-year experience in a similar role and will … incident reporting via concise communications - Liaise with third-party service suppliers and act as a central point of contact during active incidents - Provide operational support to the wider Cyber Security Team on security incidents - Deliver a professional and customer-focused service through the life cycle of each ticket Qualifications … Essential Experience - Minimum 1 year of proven experience in a Tier 1 Cyber Security SOC SupportAnalyst role - Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies - Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective Essential Certification - SC-200 Microsoft Certified: Security more »
Southampton, Hampshire, South East, United Kingdom
Acora Limited
Desktop SupportAnalyst Role: As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. The position offered is a … which may necessitate an overnight stay. Key Responsibilities: . Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Support Service Desk with tickets where possible. Provide expert support for Microsoft Office Suite and other Microsoft applications. … Provide support for Mac devices, including MacBooks and iPads. Assist users with Mac-related issues, configurations, and software installations. Ensure compatibility and integration of Mac devices with the existing IT infrastructure. Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates. Maintain more »
Desktop SupportAnalyst Permanent Salary: £29,000 - £34,000 (+ benefits) Location: Newport Pagnell Skills: Windows O/S, Mac O/S, Office 365, Remote Desktop tools We are looking to recruit a Desktop SupportAnalyst to join a leading global agency based in Newport … Pagnell. This role is essential in providing first and second-line technical support, ensuring the smooth operation of IT systems and services. Key Responsibilities Technical Support & Team Collaboration: Provide first and second-line technical support to end users in person, over the phone, and remotely. Troubleshoot and … hardware inventory to ensure accountability and functionality. User Account & Access Management: Manage user accounts, permissions, and role-based access using Active Directory and Entra. Support onboarding processes, setting up accounts and systems for new employees. Ensure compliance with IT security policies, including ISO:27001 standards. Network Troubleshooting: Diagnose and more »
System SupportAnalyst Orpington Office based £30,000 DOE About the Role Gerrard White are working with our well respected leading law firm client who are on the search for a System SupportAnalyst . This role offers a dynamic blend of technical expertise, problem-solving … to meet business and user needs. Knowledge of SOS Connect and Practice Manager is a plus. You have 2+ years of experience as an analyst or developer, showcasing your ability to: Analyse, present, and query system data. Design, develop, and test software applications. Coordinate and manage software projects About … the Team The team is at the heart of optimising business processes and system functionality. They oversee the support, implementation, configuration, and integration of software applications that streamline work flows and enhance efficiency. Collaboration is key to their success; value diverse expertise, encourage shared problem-solving, and strive to more »
Job Description IT SupportAnalyst Engineer Our Client is looking to recruit an IT SupportAnalyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT … infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff … concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication more »
Finance SupportAnalyst Competitive + Bonus + Benefits Remote, UK Permanent full time Are you ready to take the next step in your career? Were offering an exciting opportunity for someone who values customers, enjoys problem-solving, and has a knack for technical expertise to join our Customer … Support Team . In this role, youll be at the heart of resolving complex customer queries, collaborating across departments, and ensuring every issue is handled with care and precision. Its a chance to make a real difference while growing your skills in a supportive, team-focused environment. What Will … You Be Doing? As a Customer SupportAnalyst (Level 3) , youll: Provide expert support by resolving intricate customer queries. Investigate and resolve technical issues with a problem-solving mindset. Escalate complex cases to 3rd line support when needed. Collaborate with internal departments and external parties to more »
exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We are seeking an ERP SupportAnalyst to support our finance team here at Domino’s! You will play a crucial part in ensuring the smooth operation of … our ERP systems within the finance team. You will be responsible for providing technical support, troubleshooting issues, and collaborating with various departments to optimize our ERP processes. Your expertise with AX2012 and Microsoft Dynamics 365 will help us streamline financial operations, improve efficiency, and deliver exceptional service to our … additional compensation provided Success in this role looks like: Minimum of 3 years of experience working with Dynamics AX2012/365 as an ERP SupportAnalyst, demonstrating a strong understanding of the system’s functionalities and capabilities. Proven experience in managing general ledgers, sales ledgers, and purchase ledgers more »