Period
to 21 April 2018

The median annual salary for a Support Engineer was £25,000 in advertised job vacancies in South Wales during the 6 months to 21 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Wales > South Wales
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 62 61 51
Rank change year-on-year -1 -10 +51
Permanent jobs requiring a Support Engineer 51 64 96
As % of all permanent IT jobs advertised in South Wales 3.63% 3.68% 4.20%
As % of the Job Titles category 3.73% 3.76% 4.27%
Number of salaries quoted 41 61 89
South Wales median annual salary £25,000 £27,500 £26,500
Median salary % change year-on-year -9.09% +3.77% +6.00%
10th Percentile £21,000 £21,250 £17,000
90th Percentile £38,000 £45,000 £43,250
Wales median annual salary £26,250 £27,000 £26,500
% change year-on-year -2.78% +1.89% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South Wales
Permanent vacancies in South Wales with a recognized job title 1,367 1,701 2,247
% of permanent IT jobs with a recognized job title 97.23% 97.81% 98.38%
Number of salaries quoted 1,211 1,489 1,938
South Wales median annual salary £38,500 £37,725 £37,500
Median salary % change year-on-year +2.06% +0.60% +1.35%
10th Percentile £23,750 £23,500 £21,750
90th Percentile £57,500 £56,250 £55,000
Wales median annual salary £38,500 £38,500 £37,000
% change year-on-year - +4.05% +1.37%

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in South Wales.

Salary trend for Support Engineer in South Wales

Support Engineer
Salary Histogram in South Wales

The salary distribution of IT jobs citing Support Engineer in South Wales over the 6 months to 21 April 2018.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -2 29 £26,608 -1.45% 3
Newport +15 17 £22,000 -1.12% 2
Rhondda Cynon Taff - 3 £27,500 -
Caerphilly -12 1 - - 1
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 21 April 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Engineer in the job title.

1 37 (72.55%) Windows
2 29 (56.86%) Microsoft
3 28 (54.90%) Office 365
4 25 (49.02%) Active Directory
5 24 (47.06%) Microsoft Office
6 18 (35.29%) MS Exchange
6 18 (35.29%) Windows Server
7 16 (31.37%) Windows Server 2008
7 16 (31.37%) Windows 7
8 15 (29.41%) VMware
8 15 (29.41%) SLA
9 14 (27.45%) LAN
10 13 (25.49%) Firewall
11 11 (21.57%) ITIL
12 10 (19.61%) ADSL
12 10 (19.61%) Hyper-V
13 9 (17.65%) VMware Infrastructure
14 8 (15.69%) Microsoft Azure
14 8 (15.69%) SharePoint
14 8 (15.69%) Windows Server 2012
15 7 (13.73%) Windows 10
15 7 (13.73%) Problem-Solving
15 7 (13.73%) Intel
15 7 (13.73%) Customer Engagement
16 6 (11.76%) VirtualBox
16 6 (11.76%) Exchange Server 2010
16 6 (11.76%) .NET Framework
16 6 (11.76%) Wireless
16 6 (11.76%) C#
16 6 (11.76%) .NET

Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (35.29%) MS Exchange
2 8 (15.69%) SharePoint
3 6 (11.76%) Exchange Server 2010
3 6 (11.76%) Exchange Server 2013
4 2 (3.92%) JBoss
5 1 (1.96%) Elasticsearch
5 1 (1.96%) WebLogic
Applications
1 24 (47.06%) Microsoft Office
Business Applications
1 1 (1.96%) Dynamics CRM
1 1 (1.96%) Staffware
Cloud Services
1 28 (54.90%) Office 365
2 8 (15.69%) Microsoft Azure
3 3 (5.88%) Azure Active Directory
3 3 (5.88%) IaaS
3 3 (5.88%) PaaS
4 1 (1.96%) Amazon AWS
4 1 (1.96%) Amazon EC2
4 1 (1.96%) Amazon ElastiCache
4 1 (1.96%) Amazon ELB
4 1 (1.96%) Amazon S3
4 1 (1.96%) Dynamics 365
4 1 (1.96%) Route 53
4 1 (1.96%) Virtual Private Cloud
Communications & Networking
1 14 (27.45%) LAN
2 13 (25.49%) Firewall
3 10 (19.61%) ADSL
4 6 (11.76%) Wireless
5 4 (7.84%) WLAN
6 2 (3.92%) Internet
6 2 (3.92%) SAN
7 1 (1.96%) DHCP
7 1 (1.96%) DNS
7 1 (1.96%) TCP/IP
7 1 (1.96%) VoIP
7 1 (1.96%) WAN
Database & Business Intelligence
1 1 (1.96%) MongoDB
Development Applications
1 3 (5.88%) Mercurial
2 1 (1.96%) Cucumber
2 1 (1.96%) Git (software)
2 1 (1.96%) Jenkins
General
1 4 (7.84%) Manufacturing
1 4 (7.84%) Retail
1 4 (7.84%) Telecoms
2 2 (3.92%) Finance
Libraries, Frameworks & Software Standards
1 6 (11.76%) .NET
1 6 (11.76%) .NET Framework
2 5 (9.80%) HTML
3 4 (7.84%) Web Services
4 3 (5.88%) AngularJS
4 3 (5.88%) ASP.NET
4 3 (5.88%) Entity Framework
4 3 (5.88%) REST
4 3 (5.88%) SOAP
4 3 (5.88%) WCF
4 3 (5.88%) XHTML
4 3 (5.88%) XML
4 3 (5.88%) XSD
5 2 (3.92%) HTML5
6 1 (1.96%) Kafka
6 1 (1.96%) Spring
Miscellaneous
1 3 (5.88%) Analytical Skills
1 3 (5.88%) Enterprise Storage
2 2 (3.92%) CCTV
2 2 (3.92%) Management Information System
2 2 (3.92%) Self-Motivation
3 1 (1.96%) EPoS
Operating Systems
1 37 (72.55%) Windows
2 18 (35.29%) Windows Server
3 16 (31.37%) Windows 7
3 16 (31.37%) Windows Server 2008
4 8 (15.69%) Windows Server 2012
5 7 (13.73%) Windows 10
6 6 (11.76%) Windows 8
7 5 (9.80%) Android
8 4 (7.84%) Linux
9 3 (5.88%) Unix
10 2 (3.92%) Apple iOS
11 1 (1.96%) Red Hat Enterprise Linux
11 1 (1.96%) Solaris
Processes & Methodologies
1 11 (21.57%) ITIL
2 7 (13.73%) Customer Engagement
2 7 (13.73%) Problem-Solving
3 5 (9.80%) Virtual Environments
4 4 (7.84%) Agile Software Development
4 4 (7.84%) CRM
4 4 (7.84%) ERP
5 3 (5.88%) Break/Fix
5 3 (5.88%) Migration
5 3 (5.88%) Mobile Device Management
5 3 (5.88%) Problem Management
6 2 (3.92%) High Availability
6 2 (3.92%) Multithreading
7 1 (1.96%) BDD
7 1 (1.96%) DevOps
7 1 (1.96%) Kanban
7 1 (1.96%) Project Management
7 1 (1.96%) Scrum
7 1 (1.96%) Service Management
7 1 (1.96%) Test Automation
Programming Languages
1 6 (11.76%) C#
2 5 (9.80%) JavaScript
3 3 (5.88%) Java
3 3 (5.88%) SQL
3 3 (5.88%) T-SQL
3 3 (5.88%) TypeScript
3 3 (5.88%) VB
4 2 (3.92%) Objective-C
4 2 (3.92%) PHP
5 1 (1.96%) PowerShell
5 1 (1.96%) Shell Script
Qualifications
1 2 (3.92%) A+ Certification
2 1 (1.96%) CCNA
2 1 (1.96%) Cisco Certification
Quality Assurance & Compliance
1 15 (29.41%) SLA
System Software
1 25 (49.02%) Active Directory
2 10 (19.61%) Hyper-V
3 9 (17.65%) VMware Infrastructure
4 6 (11.76%) VirtualBox
5 1 (1.96%) Terminal Services
Systems Management
1 5 (9.80%) SCCM
2 1 (1.96%) Ansible
2 1 (1.96%) Grafana
2 1 (1.96%) Kibana
2 1 (1.96%) Marathon
2 1 (1.96%) Mesos
2 1 (1.96%) Nagios
2 1 (1.96%) Prometheus
2 1 (1.96%) Rundeck
2 1 (1.96%) Terraform
Vendors
1 29 (56.86%) Microsoft
2 15 (29.41%) VMware
3 7 (13.73%) Intel
4 4 (7.84%) Cisco
5 3 (5.88%) Palo Alto
6 2 (3.92%) HP
6 2 (3.92%) Sage
7 1 (1.96%) Apple
7 1 (1.96%) Citrix
7 1 (1.96%) Dell
7 1 (1.96%) IBM
7 1 (1.96%) NetApp
7 1 (1.96%) Oracle
7 1 (1.96%) Red Hat
7 1 (1.96%) SAP
7 1 (1.96%) Toshiba