Period
to 22 January 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in South Wales during the 6 months to 22 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Wales > South Wales
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 55 72 65
Rank change year-on-year +17 -7 +30
Permanent jobs requiring a Support Engineer 54 63 88
As % of all permanent IT jobs advertised in South Wales 4.03% 3.29% 3.74%
As % of the Job Titles category 4.12% 3.34% 3.82%
Number of salaries quoted 45 60 85
South Wales median annual salary £27,500 £27,000 £27,500
Median salary % change year-on-year +1.85% -1.82% -21.43%
10th Percentile £21,000 £20,000 £18,500
90th Percentile £40,250 £46,250 £42,500
Wales median annual salary £30,000 £26,250 £27,500
% change year-on-year +14.29% -4.55% -21.43%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South Wales
Permanent vacancies in South Wales with a recognized job title 1,310 1,886 2,306
% of permanent IT jobs with a recognized job title 97.83% 98.38% 98.04%
Number of salaries quoted 1,153 1,688 2,007
South Wales median annual salary £38,500 £37,500 £36,000
Median salary % change year-on-year +2.67% +4.17% +2.86%
10th Percentile £22,750 £22,500 £21,250
90th Percentile £55,329 £55,250 £53,000
Wales median annual salary £39,425 £37,500 £35,000
% change year-on-year +5.13% +7.14% -

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in South Wales.

Salary trend for Support Engineer in South Wales

Support Engineer
Salary Histogram in South Wales

The salary distribution of IT jobs citing Support Engineer in South Wales over the 6 months to 22 January 2018.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +26 28 £22,000 - 1
Cardiff -5 19 £30,000 +11.11% 5
Caerphilly 0 5 £27,500 -
Torfaen +6 1 £35,000 +84.21%
Neath Port Talbot - 1 £45,000 -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 22 January 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Engineer in the job title.

1 34 (62.96%) Windows
2 20 (37.04%) Active Directory
3 19 (35.19%) Microsoft
4 17 (31.48%) ITIL
4 17 (31.48%) Windows Server
5 16 (29.63%) Office 365
5 16 (29.63%) VMware
6 14 (25.93%) Windows Server 2008
6 14 (25.93%) Microsoft Office
6 14 (25.93%) Windows 10
7 13 (24.07%) Exchange Server 2013
7 13 (24.07%) Windows Server 2012
7 13 (24.07%) MS Exchange
8 12 (22.22%) Hyper-V
8 12 (22.22%) Windows 7
8 12 (22.22%) VMware Infrastructure
8 12 (22.22%) VirtualBox
8 12 (22.22%) Exchange Server 2010
8 12 (22.22%) Windows 8
9 11 (20.37%) SQL
10 10 (18.52%) .NET
11 9 (16.67%) .NET Framework
11 9 (16.67%) C#
11 9 (16.67%) ASP.NET
11 9 (16.67%) Intel
11 9 (16.67%) SLA
12 8 (14.81%) HTML
13 7 (12.96%) Microsoft Azure
13 7 (12.96%) SQL Server
13 7 (12.96%) CRM

Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (24.07%) Exchange Server 2013
1 13 (24.07%) MS Exchange
2 12 (22.22%) Exchange Server 2010
3 4 (7.41%) JBoss
4 2 (3.70%) IIS
5 1 (1.85%) Skype for Business
Applications
1 14 (25.93%) Microsoft Office
Business Applications
1 1 (1.85%) Oracle Applications
1 1 (1.85%) Oracle EBS
Cloud Services
1 16 (29.63%) Office 365
2 7 (12.96%) Microsoft Azure
3 3 (5.56%) Azure Active Directory
3 3 (5.56%) IaaS
3 3 (5.56%) PaaS
4 2 (3.70%) Amazon AWS
4 2 (3.70%) SaaS
Communications & Networking
1 4 (7.41%) TCP/IP
2 3 (5.56%) Internet
2 3 (5.56%) SAN
2 3 (5.56%) VoIP
3 2 (3.70%) DHCP
3 2 (3.70%) DNS
3 2 (3.70%) Firewall
3 2 (3.70%) HTTP
3 2 (3.70%) MPLS
3 2 (3.70%) NAS
3 2 (3.70%) Wireshark
4 1 (1.85%) LAN
4 1 (1.85%) Skype
4 1 (1.85%) SMS
Database & Business Intelligence
1 7 (12.96%) SQL Server
2 2 (3.70%) MySQL
3 1 (1.85%) Oracle BI Publisher
3 1 (1.85%) Oracle Database
3 1 (1.85%) Oracle Database 11g
3 1 (1.85%) Oracle Reports
Development Applications
1 5 (9.26%) Visual Studio
2 4 (7.41%) Mercurial
3 1 (1.85%) Ant
3 1 (1.85%) Grunt
3 1 (1.85%) Jenkins
3 1 (1.85%) Oracle APEX
3 1 (1.85%) TeamCity
3 1 (1.85%) Toad
General
1 2 (3.70%) Telecoms
2 1 (1.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (18.52%) .NET
2 9 (16.67%) .NET Framework
2 9 (16.67%) ASP.NET
3 8 (14.81%) HTML
4 5 (9.26%) AngularJS
5 4 (7.41%) Entity Framework
5 4 (7.41%) REST
5 4 (7.41%) SOAP
5 4 (7.41%) WCF
5 4 (7.41%) Web Services
5 4 (7.41%) XHTML
5 4 (7.41%) XML
5 4 (7.41%) XSD
6 3 (5.56%) HTML5
7 1 (1.85%) CSS
7 1 (1.85%) Ext JS
7 1 (1.85%) jQuery
Miscellaneous
1 5 (9.26%) Mobile App
2 2 (3.70%) AS400
2 2 (3.70%) CCTV
2 2 (3.70%) Client/Server
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Data Centre
3 1 (1.85%) Management Information System
3 1 (1.85%) User Experience
Operating Systems
1 34 (62.96%) Windows
2 17 (31.48%) Windows Server
3 14 (25.93%) Windows 10
3 14 (25.93%) Windows Server 2008
4 13 (24.07%) Windows Server 2012
5 12 (22.22%) Windows 7
5 12 (22.22%) Windows 8
6 6 (11.11%) Android
6 6 (11.11%) Linux
7 5 (9.26%) Unix
8 3 (5.56%) Apple iOS
9 2 (3.70%) CentOS
9 2 (3.70%) Debian
9 2 (3.70%) Red Hat Enterprise Linux
9 2 (3.70%) Ubuntu
10 1 (1.85%) AIX
10 1 (1.85%) Windows Server 2003
Processes & Methodologies
1 17 (31.48%) ITIL
2 7 (12.96%) CRM
3 5 (9.26%) Mobile Application Development
3 5 (9.26%) Problem Management
3 5 (9.26%) Root Cause Analysis
4 4 (7.41%) Agile Software Development
4 4 (7.41%) Disaster Recovery
4 4 (7.41%) ERP
4 4 (7.41%) High Availability
5 3 (5.56%) Mobile Device Management
6 2 (3.70%) Multithreading
6 2 (3.70%) Network Monitoring
6 2 (3.70%) Virtual Environments
6 2 (3.70%) Web Development
7 1 (1.85%) Android Development
7 1 (1.85%) Business Intelligence
7 1 (1.85%) Data Migration
7 1 (1.85%) E-Commerce
7 1 (1.85%) iOS Development
7 1 (1.85%) Migration
Programming Languages
1 11 (20.37%) SQL
2 9 (16.67%) C#
3 6 (11.11%) Java
3 6 (11.11%) JavaScript
4 4 (7.41%) T-SQL
4 4 (7.41%) TypeScript
4 4 (7.41%) VB
5 2 (3.70%) Objective-C
5 2 (3.70%) PHP
6 1 (1.85%) PL/SQL
6 1 (1.85%) VB.NET
Qualifications
1 3 (5.56%) A+ Certification
2 1 (1.85%) CCNA
2 1 (1.85%) Cisco Certification
2 1 (1.85%) ITIL Certification
2 1 (1.85%) MCSE
2 1 (1.85%) Microsoft Certification
2 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (16.67%) SLA
System Software
1 20 (37.04%) Active Directory
2 12 (22.22%) Hyper-V
2 12 (22.22%) VirtualBox
2 12 (22.22%) VMware Infrastructure
3 2 (3.70%) VMware ESXi
3 2 (3.70%) vSphere
Systems Management
1 3 (5.56%) SCCM
2 2 (3.70%) McAfee ePO
2 2 (3.70%) Systems Management Server (SMS)
2 2 (3.70%) WSUS
Vendors
1 19 (35.19%) Microsoft
2 16 (29.63%) VMware
3 9 (16.67%) Intel
4 4 (7.41%) Cisco
4 4 (7.41%) Sage
5 3 (5.56%) Oracle
6 2 (3.70%) Brocade
6 2 (3.70%) McAfee
6 2 (3.70%) Red Hat
6 2 (3.70%) SonicWALL
7 1 (1.85%) IBM
7 1 (1.85%) Mitel
7 1 (1.85%) SAP
7 1 (1.85%) Sencha