Support Engineer Job Trends in South Wales

Support Engineer
Wales > South Wales

The median Support Engineer salary in South Wales is £35,000 per year, according to job vacancies posted during the 6 months leading to 4 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Jan 2026
Same period 2025 Same period 2024
Rank 45 60 49
Rank change year-on-year +15 -11 +28
Permanent jobs requiring a Support Engineer 23 5 16
As % of all permanent jobs in South Wales 2.90% 0.77% 2.85%
As % of the Job Titles category 3.23% 0.79% 2.97%
Number of salaries quoted 15 5 12
10th Percentile - £29,850 £35,125
25th Percentile £28,000 £30,000 £60,601
Median annual salary (50th Percentile) £35,000 £47,307 £70,576
Median % change year-on-year -26.02% -32.97% +101.64%
75th Percentile £37,500 £50,000 £72,433
90th Percentile £42,000 £50,699 -
Wales median annual salary £35,000 £34,000 £70,576
% change year-on-year +2.94% -51.82% +109.11%

All Permanent IT Job Roles
South Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 712 636 538
% of permanent jobs with a recognized job title 89.67% 97.70% 95.73%
Number of salaries quoted 510 354 413
10th Percentile £26,000 £30,150 £32,890
25th Percentile £33,500 £35,000 £40,000
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - +4.17%
75th Percentile £60,000 £65,000 £65,000
90th Percentile £78,911 £78,970 £72,433
Wales median annual salary £50,000 £49,000 £47,000
% change year-on-year +2.04% +4.26% -1.05%

Support Engineer
Job Vacancy Trend in South Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in South Wales.

Support Engineer job vacancy trend in South Wales

Support Engineer
Salary Trend in South Wales

Salary distribution trend for Support Engineer job vacancies in South Wales.

Salary distribution trend for Support Engineer job vacancies in South Wales

Support Engineer
Salary Histogram in South Wales

Salary distribution for jobs citing Support Engineer in South Wales over the 6 months to 4 January 2026.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 4 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +21 8 £35,000 -28.06%
Gwent - 7 £28,000 - 3
Newport -12 4 £28,000 -8.20%
Blaenau Gwent - 2 - -
Caerphilly - 2 £45,000 - 8
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in South Wales

For the 6 months to 4 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Engineer in the job title.

1 14 (60.87%) Microsoft 365
2 11 (47.83%) Azure
3 10 (43.48%) Active Directory
3 10 (43.48%) Microsoft
4 8 (34.78%) Continuous Improvement
4 8 (34.78%) Customer Service
4 8 (34.78%) Cybersecurity
5 5 (21.74%) Data Protection
5 5 (21.74%) Decision-Making
5 5 (21.74%) DHCP
5 5 (21.74%) DNS
5 5 (21.74%) Infrastructure Engineering
5 5 (21.74%) Microsoft Certification
5 5 (21.74%) Microsoft Intune
5 5 (21.74%) Problem-Solving
5 5 (21.74%) SC Cleared
5 5 (21.74%) Security Cleared
6 4 (17.39%) Windows
7 3 (13.04%) Analytics
7 3 (13.04%) Benchmarking
7 3 (13.04%) Cisco
7 3 (13.04%) CTC Cleared
7 3 (13.04%) Customer Acquisition
7 3 (13.04%) Customer Experience
7 3 (13.04%) Degree
7 3 (13.04%) Disaster Recovery
7 3 (13.04%) ITIL
7 3 (13.04%) Mathematics
7 3 (13.04%) Microsoft Office
7 3 (13.04%) Patch Management

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in South Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (4.35%) IIS
Applications
1 3 (13.04%) Microsoft Office
Cloud Services
1 14 (60.87%) Microsoft 365
2 11 (47.83%) Azure
Communications & Networking
1 5 (21.74%) DHCP
1 5 (21.74%) DNS
2 1 (4.35%) Firewall
2 1 (4.35%) FTP
2 1 (4.35%) Internet
General
1 16 (69.57%) Social Skills
2 5 (21.74%) Analytical Skills
3 3 (13.04%) Back Office
3 3 (13.04%) Organisational Skills
4 2 (8.70%) Pharmaceutical
Miscellaneous
1 5 (21.74%) Driving Licence
1 5 (21.74%) Onboarding
2 3 (13.04%) Anti-Spyware
2 3 (13.04%) Self-Motivation
Operating Systems
1 4 (17.39%) Windows
2 3 (13.04%) Windows 10
Processes & Methodologies
1 8 (34.78%) Continuous Improvement
1 8 (34.78%) Customer Service
1 8 (34.78%) Cybersecurity
2 5 (21.74%) Data Protection
2 5 (21.74%) Decision-Making
2 5 (21.74%) Infrastructure Engineering
2 5 (21.74%) Problem-Solving
3 3 (13.04%) Analytics
3 3 (13.04%) Benchmarking
3 3 (13.04%) Customer Acquisition
3 3 (13.04%) Customer Experience
3 3 (13.04%) Disaster Recovery
3 3 (13.04%) ITIL
3 3 (13.04%) Mathematics
3 3 (13.04%) Patch Management
3 3 (13.04%) People Management
3 3 (13.04%) Server Monitoring
3 3 (13.04%) Software Deployment
3 3 (13.04%) Ticket Management
3 3 (13.04%) Time Management
Qualifications
1 5 (21.74%) Microsoft Certification
1 5 (21.74%) SC Cleared
1 5 (21.74%) Security Cleared
2 3 (13.04%) CTC Cleared
2 3 (13.04%) Degree
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) Accessibility
System Software
1 10 (43.48%) Active Directory
Systems Management
1 5 (21.74%) Microsoft Intune
Vendors
1 10 (43.48%) Microsoft
2 3 (13.04%) Cisco