Period
to 23 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in South Wales during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Wales > South Wales
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 44 66 70
Rank change year-on-year +22 +4 +9
Permanent jobs requiring a Support Engineer 72 75 77
As % of all permanent IT jobs advertised in South Wales 5.02% 3.43% 3.18%
As % of the Job Titles category 5.11% 3.50% 3.23%
Number of salaries quoted 65 67 75
South Wales median annual salary £27,500 £27,500 £27,500
10th Percentile £21,000 £17,000 £19,250
90th Percentile £41,450 £46,250 £39,500
Wales median annual salary £30,500 £26,250 £27,500
% change year-on-year +16.19% -4.55% -21.43%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South Wales
Permanent vacancies in South Wales with a recognized job title 1409 2142 2381
% of permanent IT jobs with a recognized job title 98.19% 98.03% 98.31%
Number of salaries quoted 1256 1914 2044
South Wales median annual salary £39,125 £37,500 £36,000
Median salary % change year-on-year +4.33% +4.17% +2.86%
10th Percentile £22,750 £22,500 £22,500
90th Percentile £55,349 £55,250 £53,250
Wales median annual salary £40,000 £37,500 £35,184
% change year-on-year +6.67% +6.58% +0.53%

Support Engineer
Job Vacancy Trend in South Wales

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in South Wales.

Salary trend for Support Engineer in South Wales

Support Engineer
Salary Histogram in South Wales

The salary distribution of IT jobs citing Support Engineer in South Wales over the 6 months to 23 November 2017.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newport +26 29 £22,000 -12.00%
Cardiff -6 27 £34,000 +24.77% 2
Caerphilly +5 9 £27,500 -8.33% 1
Torfaen +9 4 £23,000 +21.05%
Neath Port Talbot - 1 £45,000 -
Bridgend - 1 £27,500 -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 23 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Engineer in the job title.

1 49 (68.06%) Windows
2 33 (45.83%) Active Directory
3 30 (41.67%) VMware
3 30 (41.67%) Windows Server
4 29 (40.28%) ITIL
5 27 (37.50%) Windows Server 2012
6 24 (33.33%) Microsoft
7 23 (31.94%) Windows Server 2008
8 21 (29.17%) VMware Infrastructure
8 21 (29.17%) Office 365
9 20 (27.78%) Windows 10
10 18 (25.00%) Windows 8
10 18 (25.00%) MS Exchange
11 17 (23.61%) Exchange Server 2013
11 17 (23.61%) Hyper-V
12 15 (20.83%) Windows 7
12 15 (20.83%) VirtualBox
12 15 (20.83%) Exchange Server 2010
12 15 (20.83%) Cisco
13 13 (18.06%) Linux
13 13 (18.06%) SQL Server
14 12 (16.67%) Microsoft Office
14 12 (16.67%) SQL
15 11 (15.28%) .NET
16 10 (13.89%) JavaScript
17 9 (12.50%) C#
17 9 (12.50%) Unix
17 9 (12.50%) SLA
17 9 (12.50%) TCP/IP
17 9 (12.50%) Problem Management

Support Engineer Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (25.00%) MS Exchange
2 17 (23.61%) Exchange Server 2013
3 15 (20.83%) Exchange Server 2010
4 7 (9.72%) IIS
5 6 (8.33%) JBoss
6 3 (4.17%) Apache
6 3 (4.17%) IBM Notes
7 2 (2.78%) CMS
7 2 (2.78%) SharePoint
7 2 (2.78%) Sitecore CMS
8 1 (1.39%) Exchange Server 2007
8 1 (1.39%) Skype for Business
Applications
1 12 (16.67%) Microsoft Office
2 1 (1.39%) Chatbot
Business Applications
1 2 (2.78%) Oracle Applications
1 2 (2.78%) Oracle EBS
Cloud Services
1 21 (29.17%) Office 365
2 8 (11.11%) Microsoft Azure
3 7 (9.72%) Amazon AWS
4 4 (5.56%) SaaS
5 3 (4.17%) Azure Active Directory
5 3 (4.17%) IaaS
5 3 (4.17%) PaaS
Communications & Networking
1 9 (12.50%) TCP/IP
2 8 (11.11%) DNS
2 8 (11.11%) VPN
3 7 (9.72%) DHCP
3 7 (9.72%) Internet
4 6 (8.33%) SAN
4 6 (8.33%) VoIP
5 5 (6.94%) LAN
6 4 (5.56%) Firewall
6 4 (5.56%) NAS
6 4 (5.56%) WAN
7 3 (4.17%) HTTP
7 3 (4.17%) PBX
8 2 (2.78%) BGP
8 2 (2.78%) EIGRP
8 2 (2.78%) IGRP
8 2 (2.78%) MPLS
8 2 (2.78%) OSPF
8 2 (2.78%) SMS
8 2 (2.78%) SNMP
Database & Business Intelligence
1 13 (18.06%) SQL Server
2 2 (2.78%) MySQL
2 2 (2.78%) Oracle BI Publisher
2 2 (2.78%) Oracle Database
2 2 (2.78%) Oracle Database 11g
2 2 (2.78%) Oracle Reports
Development Applications
1 7 (9.72%) Visual Studio
2 3 (4.17%) TeamCity
3 2 (2.78%) Oracle APEX
3 2 (2.78%) SQL Server Management Studio (SSMS)
3 2 (2.78%) Team Foundation Server
3 2 (2.78%) Toad
4 1 (1.39%) Ant
4 1 (1.39%) Cucumber
4 1 (1.39%) Grunt
4 1 (1.39%) Jenkins
4 1 (1.39%) Mercurial
4 1 (1.39%) Selenium
4 1 (1.39%) SpecFlow
General
1 2 (2.78%) Finance
1 2 (2.78%) Manufacturing
1 2 (2.78%) Telecoms
2 1 (1.39%) Advertising
2 1 (1.39%) Law
Libraries, Frameworks & Software Standards
1 11 (15.28%) .NET
2 8 (11.11%) HTML
3 6 (8.33%) .NET Framework
3 6 (8.33%) ASP.NET
4 4 (5.56%) CSS
5 3 (4.17%) HTML5
6 2 (2.78%) AngularJS
6 2 (2.78%) ASP.NET Web Forms
6 2 (2.78%) Web Services
6 2 (2.78%) WebRTC
7 1 (1.39%) Entity Framework
7 1 (1.39%) Ext JS
7 1 (1.39%) jQuery
7 1 (1.39%) REST
7 1 (1.39%) SOAP
7 1 (1.39%) WCF
7 1 (1.39%) XHTML
7 1 (1.39%) XML
7 1 (1.39%) XSD
Miscellaneous
1 7 (9.72%) Analytical Skills
2 5 (6.94%) Mobile App
3 4 (5.56%) Management Information System
4 3 (4.17%) AS400
4 3 (4.17%) Client/Server
4 3 (4.17%) Data Centre
5 2 (2.78%) Clustering
5 2 (2.78%) Distributed Denial-of-Service
6 1 (1.39%) CMDB
6 1 (1.39%) iSeries
6 1 (1.39%) Public Cloud
6 1 (1.39%) User Experience
Operating Systems
1 49 (68.06%) Windows
2 30 (41.67%) Windows Server
3 27 (37.50%) Windows Server 2012
4 23 (31.94%) Windows Server 2008
5 20 (27.78%) Windows 10
6 18 (25.00%) Windows 8
7 15 (20.83%) Windows 7
8 13 (18.06%) Linux
9 9 (12.50%) Unix
10 6 (8.33%) Android
11 5 (6.94%) Red Hat Enterprise Linux
12 4 (5.56%) AIX
13 3 (4.17%) Apple iOS
13 3 (4.17%) CentOS
13 3 (4.17%) Windows Server 2003
13 3 (4.17%) Windows XP
14 2 (2.78%) Debian
14 2 (2.78%) Solaris
14 2 (2.78%) Ubuntu
Processes & Methodologies
1 29 (40.28%) ITIL
2 9 (12.50%) Problem Management
3 6 (8.33%) Disaster Recovery
3 6 (8.33%) High Availability
4 5 (6.94%) CRM
4 5 (6.94%) E-Commerce
4 5 (6.94%) ERP
4 5 (6.94%) Mobile Application Development
4 5 (6.94%) Root Cause Analysis
5 4 (5.56%) Agile Software Development
5 4 (5.56%) Migration
6 3 (4.17%) CAD
6 3 (4.17%) Change Management
6 3 (4.17%) Mobile Device Management
6 3 (4.17%) Stress Analysis
6 3 (4.17%) Web Development
7 2 (2.78%) Data Migration
7 2 (2.78%) Load Balancing
7 2 (2.78%) Multithreading
7 2 (2.78%) Network Design
Programming Languages
1 12 (16.67%) SQL
2 10 (13.89%) JavaScript
3 9 (12.50%) C#
4 7 (9.72%) Java
5 2 (2.78%) Objective-C
5 2 (2.78%) PHP
5 2 (2.78%) PL/SQL
5 2 (2.78%) VB.NET
6 1 (1.39%) T-SQL
6 1 (1.39%) TypeScript
6 1 (1.39%) VB
Qualifications
1 6 (8.33%) MCSE
1 6 (8.33%) Microsoft Certification
2 5 (6.94%) Cisco Certification
3 4 (5.56%) CCNP
4 3 (4.17%) CCNA
4 3 (4.17%) ITIL Certification
4 3 (4.17%) SC Cleared
4 3 (4.17%) Security Cleared
5 2 (2.78%) MCITP
5 2 (2.78%) MCSA
6 1 (1.39%) A+ Certification
6 1 (1.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (12.50%) SLA
2 1 (1.39%) QA
System Software
1 33 (45.83%) Active Directory
2 21 (29.17%) VMware Infrastructure
3 17 (23.61%) Hyper-V
4 15 (20.83%) VirtualBox
5 8 (11.11%) vSphere
6 7 (9.72%) VMware ESXi
Systems Management
1 4 (5.56%) Systems Management Server (SMS)
2 3 (4.17%) SCCM
3 2 (2.78%) McAfee ePO
3 2 (2.78%) NetBackup
3 2 (2.78%) WSUS
4 1 (1.39%) ServiceCenter
Vendors
1 30 (41.67%) VMware
2 24 (33.33%) Microsoft
3 15 (20.83%) Cisco
4 6 (8.33%) Intel
4 6 (8.33%) Red Hat
5 5 (6.94%) CheckPoint
5 5 (6.94%) McAfee
6 4 (5.56%) Oracle
7 3 (4.17%) IBM
7 3 (4.17%) LANDesk
7 3 (4.17%) Lotus
8 2 (2.78%) Brocade
8 2 (2.78%) F5
8 2 (2.78%) HP
8 2 (2.78%) Sage
8 2 (2.78%) Sitecore
8 2 (2.78%) SonicWALL
8 2 (2.78%) Veritas
9 1 (1.39%) Dell
9 1 (1.39%) SAP