The median annual salary for a Support Engineer was £27,000 in advertised job vacancies in South Wales during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Support Engineer
Wales / South Wales
Rank 59 48 80
Rank change year-on-year -11 +32  
Permanent jobs requiring a Support Engineer 27 54 22
As % of all permanent IT jobs advertised in South Wales 3.18% 4.34% 1.88%
As % of the Job Titles category 3.25% 4.42% 1.92%
Number of salaries quoted 24 51 19
Median salary £27,000 £24,000 £24,000
Median salary % change year-on-year +12.50% -  
90% offered a salary of more than £21,900 £18,000 £18,000
10% offered a salary of more than £34,800 £34,000 £35,100
UK excluding London median salary £28,000 £30,000 £30,000
% change year-on-year -6.66% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 830 1221 1143
As % of all permanent IT job vacancies advertised in South Wales 97.76% 98.23% 97.53%
Number of salaries quoted 722 1038 1004
Median salary £37,500 £37,500 £37,000
Median salary % change year-on-year - +1.35%  
90% offered a salary of more than £23,000 £22,500 £24,500
10% offered a salary of more than £50,000 £50,000 £50,800
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Engineer
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured Support Engineer in the job title.

Job vacancy trend for Support Engineer in South Wales

Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in South Wales.

Salary trend for Support Engineer in South Wales

Support Engineer
Salary Histogram in South Wales

The salary distribution of IT jobs citing Support Engineer in South Wales over the 3 months to 22 March 2017.

Salary histogram for Support Engineer in South Wales

Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +14 20 £27,000 -6.89%
Caerphilly - 6 £27,500 -
Torfaen - 1 £27,500 -
Support Engineer
Wales

Support Engineer Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 22 March 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Engineer in the job title.

1 31 (50.00%) Windows
2 22 (35.48%) SLA
3 20 (32.26%) Microsoft
4 18 (29.03%) Active Directory
5 16 (25.81%) Windows Server
6 15 (24.19%) VMware
7 12 (19.35%) ITIL
8 11 (17.74%) Linux
8 11 (17.74%) Avaya
8 11 (17.74%) Security Cleared
9 10 (16.13%) PDA
9 10 (16.13%) TCP/IP
9 10 (16.13%) Windows Server 2012
10 9 (14.52%) Firewall
11 7 (11.29%) Windows Server 2003
11 7 (11.29%) Internet
11 7 (11.29%) JBoss
11 7 (11.29%) MS Exchange
11 7 (11.29%) HTML
11 7 (11.29%) Office 365
12 6 (9.68%) Exchange Server 2010
12 6 (9.68%) High Availability
12 6 (9.68%) Java
12 6 (9.68%) SQL Server
12 6 (9.68%) MS Excel
12 6 (9.68%) Ethernet
12 6 (9.68%) Unix
12 6 (9.68%) Cisco
12 6 (9.68%) Windows Server 2008
12 6 (9.68%) Telecoms

Support Engineer Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.29%) JBoss
1 7 (11.29%) MS Exchange
2 6 (9.68%) Exchange Server 2010
3 4 (6.45%) Exchange Server 2007
4 2 (3.23%) Apache
4 2 (3.23%) Tomcat
5 1 (1.61%) CMS
5 1 (1.61%) Exchange Server 2013
5 1 (1.61%) IIS
5 1 (1.61%) Sitecore CMS
5 1 (1.61%) Umbraco
5 1 (1.61%) WebSphere
Applications
1 6 (9.68%) MS Excel
2 3 (4.84%) MS Office
Cloud Services
1 7 (11.29%) Office 365
2 4 (6.45%) Microsoft Azure
3 1 (1.61%) Amazon AWS
Communications & Networking
1 10 (16.13%) TCP/IP
2 9 (14.52%) Firewall
3 7 (11.29%) Internet
4 6 (9.68%) Ethernet
5 5 (8.06%) VoIP
5 5 (8.06%) VPN
6 4 (6.45%) LAN
6 4 (6.45%) WAN
7 3 (4.84%) DHCP
7 3 (4.84%) DNS
7 3 (4.84%) SAN
8 2 (3.23%) NAS
9 1 (1.61%) IPsec
9 1 (1.61%) MPLS
9 1 (1.61%) PPTP
9 1 (1.61%) VLAN
9 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 6 (9.68%) SQL Server
2 1 (1.61%) MySQL
2 1 (1.61%) Oracle Database
2 1 (1.61%) Oracle Database 11g
Development Applications
1 1 (1.61%) Ant
General
1 6 (9.68%) Telecoms
2 3 (4.84%) Advertising
2 3 (4.84%) Finance
3 1 (1.61%) Back Office
Libraries, Frameworks & Software Standards
1 7 (11.29%) HTML
2 5 (8.06%) .NET
2 5 (8.06%) ASP.NET
2 5 (8.06%) HTML5
3 1 (1.61%) Apache Flex
3 1 (1.61%) CSS
3 1 (1.61%) LAMP
3 1 (1.61%) Web Services
3 1 (1.61%) WebRTC
3 1 (1.61%) XHTML
3 1 (1.61%) XML
3 1 (1.61%) XSLT
Miscellaneous
1 10 (16.13%) PDA
2 5 (8.06%) Management Information System
3 2 (3.23%) Analytical Skills
4 1 (1.61%) BBC
4 1 (1.61%) Client/Server
4 1 (1.61%) Computer Science
4 1 (1.61%) Data Protection Act
Operating Systems
1 31 (50.00%) Windows
2 16 (25.81%) Windows Server
3 11 (17.74%) Linux
4 10 (16.13%) Windows Server 2012
5 7 (11.29%) Windows Server 2003
6 6 (9.68%) Unix
6 6 (9.68%) Windows Server 2008
7 5 (8.06%) Android
7 5 (8.06%) Apple iOS
7 5 (8.06%) Windows 7
7 5 (8.06%) Windows XP
8 2 (3.23%) Mac OS X
8 2 (3.23%) Windows 10
9 1 (1.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (19.35%) ITIL
2 6 (9.68%) High Availability
3 5 (8.06%) Disaster Recovery
3 5 (8.06%) Multithreading
4 4 (6.45%) Information Security
4 4 (6.45%) Risk Management
5 3 (4.84%) Application Packaging
5 3 (4.84%) Business Continuity
5 3 (4.84%) System Testing
6 2 (3.23%) CRM
6 2 (3.23%) Problem Management
6 2 (3.23%) Service Management
7 1 (1.61%) Business Continuity Planning
7 1 (1.61%) Customer Requirements
7 1 (1.61%) Mentoring
7 1 (1.61%) Network Monitoring
7 1 (1.61%) Performance Engineering
7 1 (1.61%) Resource Management
7 1 (1.61%) Service Delivery
7 1 (1.61%) Web Development
Programming Languages
1 6 (9.68%) Java
2 5 (8.06%) C#
2 5 (8.06%) JavaScript
2 5 (8.06%) Objective-C
2 5 (8.06%) PHP
3 4 (6.45%) SQL
4 1 (1.61%) Perl
4 1 (1.61%) PowerShell
4 1 (1.61%) VB.NET
Qualifications
1 11 (17.74%) Security Cleared
2 4 (6.45%) Degree
3 3 (4.84%) CCNA
3 3 (4.84%) Cisco Certification
3 3 (4.84%) ITIL Foundation Certificate
4 1 (1.61%) A+ Certification
4 1 (1.61%) Microsoft Certification
4 1 (1.61%) Network+ Certification
4 1 (1.61%) SC Cleared
Quality Assurance & Compliance
1 22 (35.48%) SLA
2 1 (1.61%) ISO/IEC 27001
System Software
1 18 (29.03%) Active Directory
2 3 (4.84%) Hyper-V
3 2 (3.23%) VMware Infrastructure
3 2 (3.23%) vSphere
3 2 (3.23%) XenServer
4 1 (1.61%) Firmware
4 1 (1.61%) VMware ESX
4 1 (1.61%) XenApp
4 1 (1.61%) XenDesktop
Systems Management
1 1 (1.61%) Forefront Identity Manager
1 1 (1.61%) NetBackup
1 1 (1.61%) WhatsUp Gold
Vendors
1 20 (32.26%) Microsoft
2 15 (24.19%) VMware
3 11 (17.74%) Avaya
4 6 (9.68%) Cisco
5 3 (4.84%) Citrix
6 2 (3.23%) Oracle
7 1 (1.61%) Aastra
7 1 (1.61%) AppDynamics
7 1 (1.61%) Apple
7 1 (1.61%) Blue Coat
7 1 (1.61%) F5
7 1 (1.61%) IBM
7 1 (1.61%) Intel
7 1 (1.61%) Palo Alto
7 1 (1.61%) Red Hat
7 1 (1.61%) Sitecore
7 1 (1.61%) WatchGuard