Period
to 14 August 2018

The median annual salary for a Technical Support was £40,000 in advertised job vacancies in Newport during the 6 months to 14 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South Wales > Newport
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 28 39 -
Rank change year-on-year +11 - +53
Permanent jobs requiring a Technical Support 5 3 0
As % of all permanent IT jobs advertised in Newport 2.62% 1.09% -
As % of the Job Titles category 2.75% 1.13% -
Number of salaries quoted 5 3 0
Newport median annual salary £40,000 £45,000 -
Median salary % change year-on-year -11.11% - -
South Wales median annual salary £38,750 £45,000 £26,500
% change year-on-year -13.89% +69.81% -3.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 182 265 395
% of permanent IT jobs with a recognized job title 95.29% 96.36% 98.75%
Number of salaries quoted 172 257 368
Newport median annual salary £45,000 £40,000 £42,500
Median salary % change year-on-year +12.50% -5.88% +18.06%
10th Percentile £28,438 £22,500 £22,500
90th Percentile £60,000 £55,000 £60,000
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +2.74%

Technical Support
Job Vacancy Trend in Newport

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Technical Support in Newport

Technical Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Newport.

Salary trend for Technical Support in Newport

Technical Support
Salary Histogram in Newport

The salary distribution of IT jobs citing Technical Support in Newport over the 6 months to 14 August 2018.

Salary histogram for Technical Support in Newport

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 14 August 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Technical Support in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Active Directory
1 4 (80.00%) Finance
1 4 (80.00%) VMware
1 4 (80.00%) Windows Server
2 3 (60.00%) ITIL
2 3 (60.00%) Advertising
2 3 (60.00%) LAN
2 3 (60.00%) Microsoft
2 3 (60.00%) MS Exchange
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) PowerShell
2 3 (60.00%) High Availability
2 3 (60.00%) Data Centre
3 2 (40.00%) Microsoft Certification
4 1 (20.00%) Middleware
4 1 (20.00%) SOA
4 1 (20.00%) Oracle
4 1 (20.00%) WebLogic
4 1 (20.00%) Windows 10
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Oracle Database
4 1 (20.00%) Oracle SOA Suite
4 1 (20.00%) Office 365
4 1 (20.00%) Oracle BPM
4 1 (20.00%) Oracle Service Bus
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Oracle Fusion
4 1 (20.00%) Hyper-V
4 1 (20.00%) Windows 7

Technical Support Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
2 1 (20.00%) Oracle Service Bus
2 1 (20.00%) Oracle SOA Suite
2 1 (20.00%) WebLogic
Business Applications
1 1 (20.00%) Oracle BPM
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 3 (60.00%) LAN
Database & Business Intelligence
1 1 (20.00%) Oracle Database
General
1 4 (80.00%) Finance
2 3 (60.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (20.00%) Middleware
1 1 (20.00%) Oracle Fusion
Miscellaneous
1 3 (60.00%) Data Centre
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
2 1 (20.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) High Availability
1 3 (60.00%) ITIL
2 1 (20.00%) Business Activity Monitoring
2 1 (20.00%) SOA
Programming Languages
1 3 (60.00%) PowerShell
Qualifications
1 2 (40.00%) Microsoft Certification
System Software
1 4 (80.00%) Active Directory
2 3 (60.00%) VMware Infrastructure
3 1 (20.00%) Hyper-V
Vendors
1 4 (80.00%) VMware
2 3 (60.00%) Microsoft
3 1 (20.00%) Oracle