Period
to 18 February 2018

The median annual salary for a Technical Support was £32,500 in advertised job vacancies in Newport during the 6 months to 18 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South Wales > Newport
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 46 - 45
Rank change year-on-year - +45 +2
Permanent jobs requiring a Technical Support 7 0 6
As % of all permanent IT jobs advertised in Newport 2.16% - 1.52%
As % of the Job Titles category 2.20% - 1.57%
Number of salaries quoted 7 0 7
Newport median annual salary £32,500 - £36,500
10th Percentile £25,750 - £20,000
90th Percentile £44,500 - £39,250
South Wales median annual salary £26,500 £22,750 £23,000
% change year-on-year +16.48% -1.09% -6.12%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 318 419 383
% of permanent IT jobs with a recognized job title 98.15% 97.67% 96.96%
Number of salaries quoted 295 372 352
Newport median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -2.60%
10th Percentile £22,750 £23,000 £24,000
90th Percentile £57,900 £55,250 £57,500
South Wales median annual salary £38,500 £37,500 £36,000
% change year-on-year +2.67% +4.17% +2.86%

Technical Support
Job Vacancy Trend in Newport

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Technical Support in Newport

Technical Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Newport.

Salary trend for Technical Support in Newport

Technical Support
Salary Histogram in Newport

The salary distribution of IT jobs citing Technical Support in Newport over the 6 months to 18 February 2018.

Salary histogram for Technical Support in Newport

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Newport

For the 6 months to 18 February 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Technical Support in the job title.

1 7 (100.00%) Windows
2 6 (85.71%) Windows Server
3 4 (57.14%) VMware
3 4 (57.14%) VMware Infrastructure
3 4 (57.14%) iSeries
3 4 (57.14%) Linux
3 4 (57.14%) OS/400
3 4 (57.14%) IBM
3 4 (57.14%) Active Directory
3 4 (57.14%) Windows Server 2003
4 3 (42.86%) SQL Server
4 3 (42.86%) ITIL
4 3 (42.86%) Advertising
4 3 (42.86%) WebSphere MQ
4 3 (42.86%) Shell Script
4 3 (42.86%) Microsoft
4 3 (42.86%) DHCP
4 3 (42.86%) HTTP
4 3 (42.86%) DNS
4 3 (42.86%) Python
4 3 (42.86%) Hyper-V
4 3 (42.86%) IBM HTTP Server
4 3 (42.86%) WebSphere
4 3 (42.86%) DevOps
4 3 (42.86%) SAN
4 3 (42.86%) Bash Shell
4 3 (42.86%) Splunk
4 3 (42.86%) Performance Tuning
5 2 (28.57%) Skype for Business
5 2 (28.57%) Skype

Technical Support Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) IBM HTTP Server
1 3 (42.86%) WebSphere
2 2 (28.57%) Skype for Business
Cloud Services
1 1 (14.29%) Amazon AWS
1 1 (14.29%) Microsoft Azure
Communications & Networking
1 3 (42.86%) DHCP
1 3 (42.86%) DNS
1 3 (42.86%) HTTP
1 3 (42.86%) SAN
2 2 (28.57%) LAN
2 2 (28.57%) Skype
2 2 (28.57%) WAN
3 1 (14.29%) Firewall
3 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 3 (42.86%) SQL Server
General
1 3 (42.86%) Advertising
2 2 (28.57%) Retail
3 1 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 3 (42.86%) WebSphere MQ
2 1 (14.29%) Middleware
Miscellaneous
1 4 (57.14%) iSeries
2 1 (14.29%) AS400
2 1 (14.29%) LPAR
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Windows Server
3 4 (57.14%) Linux
3 4 (57.14%) OS/400
3 4 (57.14%) Windows Server 2003
4 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (42.86%) DevOps
1 3 (42.86%) ITIL
1 3 (42.86%) Performance Tuning
2 2 (28.57%) E-Commerce
2 2 (28.57%) Multichannel Retail
3 1 (14.29%) High Availability
3 1 (14.29%) PRINCE2
3 1 (14.29%) Stakeholder Management
Programming Languages
1 3 (42.86%) Bash Shell
1 3 (42.86%) Python
1 3 (42.86%) Shell Script
Qualifications
1 2 (28.57%) VMware Certified Professional (VCP)
2 1 (14.29%) CCENT
2 1 (14.29%) CCNA
2 1 (14.29%) CCNP
2 1 (14.29%) Cisco Certification
2 1 (14.29%) MCSA
2 1 (14.29%) MCSE
2 1 (14.29%) Microsoft Certification
2 1 (14.29%) Network+ Certification
2 1 (14.29%) PRINCE2 Certification
2 1 (14.29%) VCP5
System Software
1 4 (57.14%) Active Directory
1 4 (57.14%) VMware Infrastructure
2 3 (42.86%) Hyper-V
Vendors
1 4 (57.14%) IBM
1 4 (57.14%) VMware
2 3 (42.86%) Microsoft
2 3 (42.86%) Splunk
3 1 (14.29%) Cisco
3 1 (14.29%) Dell
3 1 (14.29%) HP
3 1 (14.29%) Meraki