Period
to 19 October 2018

The median annual salary for a Technical Support was £40,000 in advertised job vacancies in Newport during the 6 months to 19 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South Wales > Newport
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 34 39 -
Rank change year-on-year +5 - +51
Permanent jobs requiring a Technical Support 4 3 0
As % of all permanent IT jobs advertised in Newport 1.79% 1.08% -
As % of the Job Titles category 1.92% 1.11% -
Number of salaries quoted 4 3 0
Newport median annual salary £40,000 £26,500 -
Median salary % change year-on-year +50.94% - -
South Wales median annual salary £37,250 £26,500 £26,250
% change year-on-year +40.57% +0.95% -4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newport
Permanent vacancies in Newport with a recognized job title 208 270 379
% of permanent IT jobs with a recognized job title 93.27% 97.12% 98.19%
Number of salaries quoted 193 258 360
Newport median annual salary £42,500 £39,625 £41,000
Median salary % change year-on-year +7.26% -3.35% +11.48%
10th Percentile £27,650 £22,000 £22,500
90th Percentile £57,500 £56,250 £57,500
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +4.17%

Technical Support
Job Vacancy Trend in Newport

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Newport.

Job vacancy trend for Technical Support in Newport

Technical Support
Salary Trend in Newport

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Newport.

Salary trend for Technical Support in Newport

Technical Support Skill Set
Top 29 Co-occurring IT Skills in Newport

For the 6 months to 19 October 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport region featuring Technical Support in the job title.

1 3 (75.00%) ITIL
1 3 (75.00%) Windows
1 3 (75.00%) MS Exchange
1 3 (75.00%) LAN
1 3 (75.00%) Finance
1 3 (75.00%) Advertising
1 3 (75.00%) VMware
1 3 (75.00%) Microsoft
1 3 (75.00%) Active Directory
1 3 (75.00%) VMware Infrastructure
1 3 (75.00%) PowerShell
1 3 (75.00%) Data Centre
1 3 (75.00%) Windows Server
2 2 (50.00%) High Availability
2 2 (50.00%) Microsoft Certification
3 1 (25.00%) SCCM
3 1 (25.00%) DHCP
3 1 (25.00%) DNS
3 1 (25.00%) SOA
3 1 (25.00%) SharePoint
3 1 (25.00%) Oracle
3 1 (25.00%) WebLogic
3 1 (25.00%) Middleware
3 1 (25.00%) Oracle BPM
3 1 (25.00%) Oracle Service Bus
3 1 (25.00%) Oracle Fusion
3 1 (25.00%) Oracle SOA Suite
3 1 (25.00%) Oracle Database
3 1 (25.00%) Business Activity Monitoring

Technical Support Skill Set
Co-occurring IT Skills in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) MS Exchange
2 1 (25.00%) Oracle Service Bus
2 1 (25.00%) Oracle SOA Suite
2 1 (25.00%) SharePoint
2 1 (25.00%) WebLogic
Business Applications
1 1 (25.00%) Oracle BPM
Communications & Networking
1 3 (75.00%) LAN
2 1 (25.00%) DHCP
2 1 (25.00%) DNS
Database & Business Intelligence
1 1 (25.00%) Oracle Database
General
1 3 (75.00%) Advertising
1 3 (75.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (25.00%) Middleware
1 1 (25.00%) Oracle Fusion
Miscellaneous
1 3 (75.00%) Data Centre
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) High Availability
3 1 (25.00%) Business Activity Monitoring
3 1 (25.00%) SOA
Programming Languages
1 3 (75.00%) PowerShell
Qualifications
1 2 (50.00%) Microsoft Certification
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) SCCM
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) VMware
2 1 (25.00%) Oracle