The median annual salary for a Technical Support was £45,000 in advertised job vacancies in South Wales during the 3 months to 30 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Wales / South Wales
3 months to
30 Apr 2017
Same period 2016 Same period 2015
Rank 73 77 76
Rank change year-on-year +4 -1  
Permanent jobs requiring a Technical Support 10 17 22
As % of all permanent IT jobs advertised in South Wales 1.20% 1.43% 1.83%
As % of the Job Titles category 1.23% 1.46% 1.90%
Number of salaries quoted 8 14 20
Median salary £45,000 £26,250 £30,000
Median salary % change year-on-year +71.42% -12.50%  
90% offered a salary of more than £27,950 £20,050 £24,500
10% offered a salary of more than £46,500 £29,000 £36,150
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year +9.09% -8.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 810 1168 1160
As % of all permanent IT job vacancies advertised in South Wales 96.89% 98.57% 96.75%
Number of salaries quoted 702 1001 1014
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £23,500 £24,000 £25,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured Technical Support in the job title.

Job vacancy trend for Technical Support in South Wales

Technical Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in South Wales.

Salary trend for Technical Support in South Wales

Technical Support
Salary Histogram in South Wales

The salary distribution of IT jobs citing Technical Support in South Wales over the 3 months to 30 April 2017.

Salary histogram for Technical Support in South Wales

Technical Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South Wales region over the 3 months to 30 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -8 5 £45,000 +69.81%
Caerphilly - 2 - -
Newport - 2 £47,500 -
Torfaen +12 1 £30,500 +35.55%
Technical Support
Wales

Technical Support Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 30 April 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Technical Support in the job title.

1 10 (83.33%) Cisco
1 10 (83.33%) Cisco Certification
2 9 (75.00%) CCNA
2 9 (75.00%) VMware
3 8 (66.67%) Windows
4 7 (58.33%) Windows Server
5 6 (50.00%) ITIL
5 6 (50.00%) Windows Server 2003
5 6 (50.00%) Windows Server 2012
6 5 (41.67%) SQL
7 4 (33.33%) Windows Server 2008
7 4 (33.33%) Project Management
8 3 (25.00%) ITIL Foundation Certificate
8 3 (25.00%) SQL Server
8 3 (25.00%) Microsoft
8 3 (25.00%) SLA
8 3 (25.00%) Linux
8 3 (25.00%) Firewall
9 2 (16.67%) Wi-Fi
9 2 (16.67%) Active Directory
9 2 (16.67%) HP
9 2 (16.67%) Dell
9 2 (16.67%) Microsoft Certification
9 2 (16.67%) PRINCE2 Certification
9 2 (16.67%) SAN
9 2 (16.67%) MCSE
9 2 (16.67%) MCSA
9 2 (16.67%) CCNP
9 2 (16.67%) PRINCE2
9 2 (16.67%) Stakeholder Management

Technical Support Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Apache
1 1 (8.33%) JBoss
1 1 (8.33%) WebLogic
Cloud Services
1 2 (16.67%) Amazon AWS
1 2 (16.67%) Microsoft Azure
2 1 (8.33%) SaaS
Communications & Networking
1 3 (25.00%) Firewall
2 2 (16.67%) SAN
2 2 (16.67%) Wi-Fi
3 1 (8.33%) Internet
3 1 (8.33%) VLAN
3 1 (8.33%) WebEx
Database & Business Intelligence
1 3 (25.00%) SQL Server
2 1 (8.33%) MySQL
2 1 (8.33%) SQL Server 2005
General
1 1 (8.33%) Back Office
1 1 (8.33%) Finance
Miscellaneous
1 2 (16.67%) Analytical Skills
1 2 (16.67%) Replication
2 1 (8.33%) Driving Licence
Operating Systems
1 8 (66.67%) Windows
2 7 (58.33%) Windows Server
3 6 (50.00%) Windows Server 2003
3 6 (50.00%) Windows Server 2012
4 4 (33.33%) Windows Server 2008
5 3 (25.00%) Linux
6 2 (16.67%) Windows 7
7 1 (8.33%) Solaris
7 1 (8.33%) Unix
Processes & Methodologies
1 6 (50.00%) ITIL
2 4 (33.33%) Project Management
3 2 (16.67%) High Availability
3 2 (16.67%) PRINCE2
3 2 (16.67%) Stakeholder Management
4 1 (8.33%) Incident Management
4 1 (8.33%) Logistics
4 1 (8.33%) Migration
4 1 (8.33%) Resource Management
4 1 (8.33%) Service Management
4 1 (8.33%) User Acceptance Testing
Programming Languages
1 5 (41.67%) SQL
2 1 (8.33%) JavaScript
Qualifications
1 10 (83.33%) Cisco Certification
2 9 (75.00%) CCNA
3 3 (25.00%) ITIL Foundation Certificate
4 2 (16.67%) CCNP
4 2 (16.67%) MCSA
4 2 (16.67%) MCSE
4 2 (16.67%) Microsoft Certification
4 2 (16.67%) PRINCE2 Certification
4 2 (16.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 2 (16.67%) Active Directory
1 2 (16.67%) Hyper-V
1 2 (16.67%) VMware Infrastructure
Vendors
1 10 (83.33%) Cisco
2 9 (75.00%) VMware
3 3 (25.00%) Microsoft
4 2 (16.67%) Dell
4 2 (16.67%) HP
4 2 (16.67%) Meraki
4 2 (16.67%) Veeam
5 1 (8.33%) Borland
5 1 (8.33%) Citrix
5 1 (8.33%) Oracle