Help Desk Engineer Job Trends in Norfolk

Help Desk Engineer
East of England > Norfolk

The median Help Desk Engineer salary in Norfolk is £28,500 per year, according to job vacancies posted during the 6 months leading to 14 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Oct 2025
Same period 2024 Same period 2023
Rank 24 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Engineer 1 0 0
As % of all permanent jobs in Norfolk 0.58% - -
As % of the Job Titles category 0.58% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £27,750 - -
Median annual salary (50th Percentile) £28,500 - -
75th Percentile £29,250 - -
90th Percentile - - -
East of England median annual salary £28,500 - £22,000
% change year-on-year - - -8.33%

All Permanent IT Job Vacancies
Norfolk

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 171 346 81
% of permanent jobs with a recognized job title 98.84% 96.92% 97.59%
Number of salaries quoted 108 212 54
10th Percentile £27,625 £28,000 £26,250
25th Percentile £34,250 £30,000 £33,750
Median annual salary (50th Percentile) £45,000 £46,250 £46,750
Median % change year-on-year -2.70% -1.07% +26.35%
75th Percentile £58,750 £60,000 £59,375
90th Percentile £62,500 £79,800 £72,500
East of England median annual salary £45,000 £50,000 £52,500
% change year-on-year -10.00% -4.76% +5.00%

Help Desk Engineer
Job Vacancy Trend in Norfolk

Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Engineer' in the job title relative to all permanent IT jobs advertised in Norfolk.

Help Desk Engineer job vacancy trend in Norfolk

Help Desk Engineer
Salary Trend in Norfolk

Salary distribution trend for Help Desk Engineer job vacancies in Norfolk.

Salary distribution trend for Help Desk Engineer job vacancies in Norfolk

Help Desk Engineer
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the Norfolk region over the 6 months to 14 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
King's Lynn - 1 £28,500 -
Help Desk Engineer
East of England

Help Desk Engineer Skill Set
Top 17 Co-Occurring Skills & Capabilities in Norfolk

For the 6 months to 14 October 2025, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring Help Desk Engineer in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) A+ Certification
1 1 (100.00%) PowerShell
1 1 (100.00%) Mac OS
1 1 (100.00%) Azure
1 1 (100.00%) AWS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) AWS Certification
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Azure Certification

Help Desk Engineer Skill Set
Co-Occurring Skills & Capabilities in Norfolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
Programming Languages
1 1 (100.00%) PowerShell
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) AWS Certification
1 1 (100.00%) Azure Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft