The median annual salary for a Help Desk Engineer was £24,000 in advertised job vacancies in the East of England during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Engineer
England / East of England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 244 241 256
Rank change year-on-year -3 +15  
Permanent jobs requiring a Help Desk Engineer 20 12 26
As % of all permanent IT jobs advertised in the East of England 0.32% 0.18% 0.32%
As % of the Job Titles category 0.33% 0.18% 0.33%
Number of salaries quoted 16 12 26
Median salary £24,000 £22,500 £22,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £17,500 £19,000 £22,000
10% offered a salary of more than £28,750 £23,000 £26,000
UK excluding London median salary £23,500 £23,000 £23,000
% change year-on-year +2.17% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6029 6586 7877
As % of all permanent IT job vacancies advertised in the East of England 97.23% 96.22% 97.46%
Number of salaries quoted 4930 5599 6495
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Engineer
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Help Desk Engineer in the job title.

Job vacancy trend for Help Desk Engineer in the East of England

Help Desk Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer in the East of England.

Salary trend for Help Desk Engineer in the East of England

Help Desk Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Help Desk Engineer in the East of England over the 3 months to 27 June 2017.

Salary histogram for Help Desk Engineer in the East of England

Help Desk Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the East of England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -1 16 £24,000 +6.66% 1
Cambridgeshire - 2 £15,000 - 1
Essex - 2 £32,500 -
Help Desk Engineer
England

Help Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 June 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Engineer in the job title.

1 32 (94.12%) Windows
2 28 (82.35%) Active Directory
3 24 (70.59%) Microsoft Office
4 20 (58.82%) Windows Server
5 17 (50.00%) Firewall
5 17 (50.00%) Microsoft
5 17 (50.00%) Citrix
6 13 (38.24%) SharePoint
6 13 (38.24%) Office 365
7 11 (32.35%) DHCP
7 11 (32.35%) DNS
7 11 (32.35%) Windows 7
8 10 (29.41%) VMware Infrastructure
8 10 (29.41%) VMware
8 10 (29.41%) Cisco
9 9 (26.47%) WAN
9 9 (26.47%) Windows 10
10 7 (20.59%) SC Cleared
10 7 (20.59%) Security Cleared
10 7 (20.59%) TCP/IP
10 7 (20.59%) ITIL
10 7 (20.59%) MCP
10 7 (20.59%) MCSE
10 7 (20.59%) MCSA
10 7 (20.59%) Microsoft Certification
11 6 (17.65%) Driving Licence
11 6 (17.65%) HP
11 6 (17.65%) Dell
11 6 (17.65%) MS Exchange
11 6 (17.65%) Cloud Computing

Help Desk Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (38.24%) SharePoint
2 6 (17.65%) MS Exchange
3 4 (11.76%) IIS
3 4 (11.76%) Skype for Business
4 2 (5.88%) Exchange Server 2007
4 2 (5.88%) Exchange Server 2010
4 2 (5.88%) Exchange Server 2013
4 2 (5.88%) SharePoint 2013
Applications
1 24 (70.59%) Microsoft Office
2 2 (5.88%) Microsoft Excel
2 2 (5.88%) Microsoft PowerPoint
Business Applications
1 2 (5.88%) SAP Oil and Gas
Cloud Services
1 13 (38.24%) Office 365
2 6 (17.65%) Cloud Computing
3 2 (5.88%) G Suite
3 2 (5.88%) Microsoft Azure
Communications & Networking
1 17 (50.00%) Firewall
2 11 (32.35%) DHCP
2 11 (32.35%) DNS
3 9 (26.47%) WAN
4 7 (20.59%) TCP/IP
General
1 4 (11.76%) Finance
1 4 (11.76%) Telecoms
2 2 (5.88%) Electronics
2 2 (5.88%) Manufacturing
2 2 (5.88%) Marketing
Miscellaneous
1 6 (17.65%) Driving Licence
2 2 (5.88%) Analytical Skills
2 2 (5.88%) Data Centre
Operating Systems
1 32 (94.12%) Windows
2 20 (58.82%) Windows Server
3 11 (32.35%) Windows 7
4 9 (26.47%) Windows 10
5 4 (11.76%) Mac OS
5 4 (11.76%) Mac OS X
5 4 (11.76%) Windows Server 2003
6 2 (5.88%) Apple iOS
6 2 (5.88%) Windows 8
6 2 (5.88%) Windows Server 2008
6 2 (5.88%) Windows Server 2012
Processes & Methodologies
1 7 (20.59%) ITIL
2 2 (5.88%) Business Intelligence
2 2 (5.88%) Digital Marketing
2 2 (5.88%) Mathematics
2 2 (5.88%) Programme Management
2 2 (5.88%) Time Management
Programming Languages
1 4 (11.76%) SQL
2 2 (5.88%) C
Qualifications
1 7 (20.59%) MCP
1 7 (20.59%) MCSA
1 7 (20.59%) MCSE
1 7 (20.59%) Microsoft Certification
1 7 (20.59%) SC Cleared
1 7 (20.59%) Security Cleared
2 2 (5.88%) Degree
Quality Assurance & Compliance
1 4 (11.76%) SLA
System Software
1 28 (82.35%) Active Directory
2 10 (29.41%) VMware Infrastructure
3 6 (17.65%) Hyper-V
4 4 (11.76%) XenApp
4 4 (11.76%) XenDesktop
Systems Management
1 2 (5.88%) Backup Exec
Vendors
1 17 (50.00%) Citrix
1 17 (50.00%) Microsoft
2 10 (29.41%) Cisco
2 10 (29.41%) VMware
3 6 (17.65%) Dell
3 6 (17.65%) HP
4 4 (11.76%) Apple
5 2 (5.88%) Acronis
5 2 (5.88%) Google
5 2 (5.88%) Sage
5 2 (5.88%) SAP
5 2 (5.88%) SonicWALL
5 2 (5.88%) Veeam
5 2 (5.88%) WatchGuard
Hemel Hempstead, Hertfordshire
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: Yesterday
Felixstowe, Suffolk
Itecco
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Cambridge
People Source Consulting
Salary: £14000 - £16000 per annum + Fantastic Benefits Package
Posted: 26 days ago