Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 31 35 32
Rank change year-on-year +4 -3 -10
Permanent jobs citing ITIL 20 31 30
As % of all permanent IT jobs advertised in Norfolk 5.68% 6.77% 6.62%
As % of the Processes & Methodologies category 6.45% 7.51% 7.35%
Number of salaries quoted 10 18 17
Norfolk median annual salary £33,302 £40,000 £30,000
Median salary % change year-on-year -16.74% +33.33% -25.00%
10th Percentile £26,550 £30,988 £22,150
90th Percentile £56,700 £57,675 £40,705
East of England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 310 413 408
As % of all permanent IT jobs advertised in Norfolk 88.07% 90.17% 90.07%
Number of salaries quoted 236 295 297
Norfolk median annual salary £37,500 £37,500 £37,500
10th Percentile £22,000 £25,000 £22,750
90th Percentile £56,750 £57,500 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITIL in Norfolk over the 6 months to 21 July 2018.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +3 13 £43,000 +1.18% 2
King's Lynn - 2 £32,605 -
Wymondham - 1 £31,000 -
ITIL
East of England

For the 6 months to 21 July 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region with a requirement for ITIL.

1 14 (70.00%) Windows
2 13 (65.00%) Microsoft
3 11 (55.00%) Problem-Solving
4 10 (50.00%) SQL
4 10 (50.00%) SQL Server
5 9 (45.00%) C#
5 9 (45.00%) .NET
5 9 (45.00%) Visual Studio
5 9 (45.00%) SLA
5 9 (45.00%) MVC
5 9 (45.00%) SQL Server 2008
5 9 (45.00%) Windows 7
5 9 (45.00%) Continuous Improvement
6 8 (40.00%) Degree
6 8 (40.00%) Mathematics
6 8 (40.00%) Microsoft Excel
6 8 (40.00%) C
6 8 (40.00%) Delphi
6 8 (40.00%) Embarcadero
7 4 (20.00%) Microsoft Certification
7 4 (20.00%) Finance
8 3 (15.00%) Service Management
8 3 (15.00%) ITIL Certification
8 3 (15.00%) Project Management
8 3 (15.00%) PowerShell
8 3 (15.00%) Windows Server
9 2 (10.00%) Active Directory
9 2 (10.00%) Service Delivery
9 2 (10.00%) Change Management
9 2 (10.00%) Manufacturing

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) IIS
Applications
1 8 (40.00%) Microsoft Excel
2 1 (5.00%) Microsoft Office
Business Applications
1 1 (5.00%) Dynamics AX
1 1 (5.00%) Servitor
Cloud Services
1 1 (5.00%) Amazon AWS
1 1 (5.00%) AWS CloudFormation
1 1 (5.00%) Boomi
Communications & Networking
1 1 (5.00%) DNS
1 1 (5.00%) Firewall
Database & Business Intelligence
1 10 (50.00%) SQL Server
2 9 (45.00%) SQL Server 2008
3 1 (5.00%) Crystal Reports
Development Applications
1 9 (45.00%) Visual Studio
2 1 (5.00%) Jenkins
General
1 4 (20.00%) Finance
2 2 (10.00%) Manufacturing
Job Titles
1 8 (40.00%) Applications Developer
1 8 (40.00%) Developer
2 6 (30.00%) Analyst
2 6 (30.00%) SQL Developer
3 5 (25.00%) Support Analyst
4 2 (10.00%) 3rd Line Support
4 2 (10.00%) 3rd Line Support Analyst
4 2 (10.00%) Applications Support
4 2 (10.00%) Applications Support Analyst
4 2 (10.00%) Architect
4 2 (10.00%) Infrastructure Analyst
4 2 (10.00%) Infrastructure Engineer
4 2 (10.00%) Infrastructure Support
4 2 (10.00%) Infrastructure Support Analyst
5 1 (5.00%) 2nd/3rd Line Support
5 1 (5.00%) 2nd/3rd Line Support Analyst
5 1 (5.00%) 3rd Line Engineer
5 1 (5.00%) 3rd Line Infrastructure Support Analyst
5 1 (5.00%) Cloud Infrastructure Engineer
5 1 (5.00%) Vulnerability Management Manager
Libraries, Frameworks & Software Standards
1 9 (45.00%) .NET
Miscellaneous
1 1 (5.00%) Analytical Skills
1 1 (5.00%) Linux Command Line
1 1 (5.00%) Self-Motivation
1 1 (5.00%) Virtual Team
Operating Systems
1 14 (70.00%) Windows
2 9 (45.00%) Windows 7
3 3 (15.00%) Windows Server
4 1 (5.00%) Linux
4 1 (5.00%) Red Hat Enterprise Linux
4 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 11 (55.00%) Problem-Solving
2 9 (45.00%) Continuous Improvement
2 9 (45.00%) MVC
3 8 (40.00%) Mathematics
4 3 (15.00%) Project Management
4 3 (15.00%) Service Management
5 2 (10.00%) Change Management
5 2 (10.00%) Service Delivery
5 2 (10.00%) Supplier Management
6 1 (5.00%) Agile Software Development
6 1 (5.00%) Asset Management
6 1 (5.00%) BCP
6 1 (5.00%) Business Continuity
6 1 (5.00%) Disaster Recovery
6 1 (5.00%) Incident Management
6 1 (5.00%) ITSM
6 1 (5.00%) Problem Management
6 1 (5.00%) System Testing
6 1 (5.00%) User Acceptance Testing
6 1 (5.00%) Vulnerability Management
Programming Languages
1 10 (50.00%) SQL
2 9 (45.00%) C#
3 8 (40.00%) C
3 8 (40.00%) Delphi
4 3 (15.00%) PowerShell
5 1 (5.00%) Bash Shell
5 1 (5.00%) Python
5 1 (5.00%) T-SQL
Qualifications
1 8 (40.00%) Degree
2 4 (20.00%) Microsoft Certification
3 3 (15.00%) ITIL Certification
4 1 (5.00%) AWS Certification
4 1 (5.00%) PMI Certification
4 1 (5.00%) PMP
Quality Assurance & Compliance
1 9 (45.00%) SLA
2 2 (10.00%) QA
System Software
1 2 (10.00%) Active Directory
2 1 (5.00%) Squid
2 1 (5.00%) vSphere
Systems Management
1 1 (5.00%) Puppet
1 1 (5.00%) Systems Management Server (SMS)
1 1 (5.00%) Terraform
Vendors
1 13 (65.00%) Microsoft
2 8 (40.00%) Embarcadero
3 2 (10.00%) VMware
4 1 (5.00%) Citrix
4 1 (5.00%) Civica
4 1 (5.00%) Orchard
4 1 (5.00%) Red Hat