Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 31 49 26
Rank change year-on-year +18 -23 -7
Permanent jobs citing ITIL 28 23 31
As % of all permanent IT jobs advertised in Norfolk 6.70% 4.11% 7.42%
As % of the Processes & Methodologies category 7.35% 4.63% 8.88%
Number of salaries quoted 8 16 20
Norfolk median annual salary £35,500 £36,000 £33,500
Median salary % change year-on-year -1.39% +7.46% -16.25%
10th Percentile £22,125 £29,563 £27,400
90th Percentile £62,100 £58,625 £53,500
East of England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -1.16%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 381 497 349
As % of all permanent IT jobs advertised in Norfolk 91.15% 88.75% 83.49%
Number of salaries quoted 304 402 233
Norfolk median annual salary £40,000 £37,500 £33,500
Median salary % change year-on-year +6.67% +11.94% -10.67%
10th Percentile £24,075 £26,250 £22,500
90th Percentile £71,750 £56,250 £53,750
East of England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +2.27%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITIL in Norfolk over the 6 months to 22 April 2018.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +20 22 £38,250 -4.38% 4
Diss - 1 £22,500 -
ITIL
East of England

For the 6 months to 22 April 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region with a requirement for ITIL.

1 22 (78.57%) Problem-Solving
2 14 (50.00%) Finance
3 12 (42.86%) Service Management
3 12 (42.86%) ITSM
3 12 (42.86%) SLA
3 12 (42.86%) Vulnerability Management
4 11 (39.29%) Security Patching
4 11 (39.29%) Microsoft
4 11 (39.29%) Supplier Management
5 10 (35.71%) Degree
5 10 (35.71%) SQL Server 2008
5 10 (35.71%) Windows 7
5 10 (35.71%) MVC
5 10 (35.71%) C#
5 10 (35.71%) .NET
5 10 (35.71%) SQL Server
5 10 (35.71%) Visual Studio
5 10 (35.71%) Windows
5 10 (35.71%) Microsoft Excel
5 10 (35.71%) Continuous Improvement
6 9 (32.14%) Embarcadero
6 9 (32.14%) Delphi
6 9 (32.14%) SQL
6 9 (32.14%) C
6 9 (32.14%) Mathematics
7 2 (7.14%) Disaster Recovery
7 2 (7.14%) Business Continuity
7 2 (7.14%) QA
7 2 (7.14%) Project Management
8 1 (3.57%) Systems Management Server (SMS)

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (35.71%) Microsoft Excel
2 1 (3.57%) Microsoft Office
2 1 (3.57%) Microsoft Project
2 1 (3.57%) MS Visio
Business Applications
1 1 (3.57%) Dynamics AX
1 1 (3.57%) Servitor
Cloud Services
1 1 (3.57%) Boomi
Database & Business Intelligence
1 10 (35.71%) SQL Server
1 10 (35.71%) SQL Server 2008
2 1 (3.57%) MS Access
Development Applications
1 10 (35.71%) Visual Studio
General
1 14 (50.00%) Finance
Job Titles
1 11 (39.29%) Technical Manager
1 11 (39.29%) Vulnerability Management Manager
2 9 (32.14%) Applications Developer
2 9 (32.14%) Developer
3 6 (21.43%) SQL Developer
4 2 (7.14%) Analyst
5 1 (3.57%) 2nd Line Support
5 1 (3.57%) Applications Support
5 1 (3.57%) Applications Support Analyst
5 1 (3.57%) Architect
5 1 (3.57%) IT Manager
5 1 (3.57%) IT Operations Manager
5 1 (3.57%) Operations Manager
5 1 (3.57%) Product Specialist
5 1 (3.57%) Service Desk Analyst
5 1 (3.57%) Solutions Architect
5 1 (3.57%) Support Analyst
5 1 (3.57%) Tester
Libraries, Frameworks & Software Standards
1 10 (35.71%) .NET
Miscellaneous
1 1 (3.57%) Analytical Skills
1 1 (3.57%) CMDB
1 1 (3.57%) Enterprise Software
1 1 (3.57%) Virtual Team
Operating Systems
1 10 (35.71%) Windows
1 10 (35.71%) Windows 7
Processes & Methodologies
1 22 (78.57%) Problem-Solving
2 12 (42.86%) ITSM
2 12 (42.86%) Service Management
2 12 (42.86%) Vulnerability Management
3 11 (39.29%) Security Patching
3 11 (39.29%) Supplier Management
4 10 (35.71%) Continuous Improvement
4 10 (35.71%) MVC
5 9 (32.14%) Mathematics
6 2 (7.14%) Business Continuity
6 2 (7.14%) Disaster Recovery
6 2 (7.14%) Project Management
7 1 (3.57%) Agile Software Development
7 1 (3.57%) Application Packaging
7 1 (3.57%) BCP
7 1 (3.57%) CAFM
7 1 (3.57%) Capacity Planning
7 1 (3.57%) Incident Management
7 1 (3.57%) Risk Management
7 1 (3.57%) Service Delivery
Programming Languages
1 10 (35.71%) C#
2 9 (32.14%) C
2 9 (32.14%) Delphi
2 9 (32.14%) SQL
3 1 (3.57%) T-SQL
Qualifications
1 10 (35.71%) Degree
2 1 (3.57%) A+ Certification
2 1 (3.57%) CCNA
2 1 (3.57%) Cisco Certification
2 1 (3.57%) ISEB
2 1 (3.57%) ISTQB Foundation Certification
2 1 (3.57%) ITIL Certification
2 1 (3.57%) PMI Certification
2 1 (3.57%) PMP
Quality Assurance & Compliance
1 12 (42.86%) SLA
2 2 (7.14%) QA
System Software
1 1 (3.57%) Active Directory
Systems Management
1 1 (3.57%) SCCM
1 1 (3.57%) Systems Management Server (SMS)
Vendors
1 11 (39.29%) Microsoft
2 9 (32.14%) Embarcadero
3 1 (3.57%) Civica
3 1 (3.57%) Orchard