Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 28 56 35
Rank change year-on-year +28 -21 -13
Permanent jobs citing ITIL 27 16 21
As % of all permanent IT jobs advertised in Norfolk 6.34% 2.77% 5.12%
As % of the Processes & Methodologies category 6.94% 3.09% 6.54%
Number of salaries quoted 14 13 20
Norfolk median annual salary £36,500 £35,000 £33,625
Median salary % change year-on-year +4.29% +4.09% -20.88%
10th Percentile £26,700 £25,700 £26,200
90th Percentile £59,500 £54,800 £56,875
East of England median annual salary £44,400 £45,000 £42,500
% change year-on-year -1.33% +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 389 518 321
As % of all permanent IT jobs advertised in Norfolk 91.31% 89.62% 78.29%
Number of salaries quoted 309 419 248
Norfolk median annual salary £40,000 £40,000 £33,500
Median salary % change year-on-year - +19.40% -10.67%
10th Percentile £26,250 £27,500 £21,175
90th Percentile £70,000 £55,000 £52,725
East of England median annual salary £47,500 £45,500 £45,000
% change year-on-year +4.40% +1.11% -

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITIL in Norfolk over the 6 months to 18 January 2018.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +28 21 £36,500 +4.29% 14
Diss - 2 £27,500 -
ITIL
East of England

For the 6 months to 18 January 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for ITIL.

1 12 (44.44%) Finance
2 11 (40.74%) Service Management
2 11 (40.74%) ITSM
2 11 (40.74%) SQL
2 11 (40.74%) Vulnerability Management
3 10 (37.04%) Security Patching
3 10 (37.04%) Supplier Management
3 10 (37.04%) PRINCE2
3 10 (37.04%) Microsoft
3 10 (37.04%) Microsoft Certification
4 9 (33.33%) Windows
5 8 (29.63%) CCNA
5 8 (29.63%) Citrix
5 8 (29.63%) Cisco Certification
5 8 (29.63%) Data Protection
5 8 (29.63%) Capacity Planning
5 8 (29.63%) Windows Server
6 7 (25.93%) Trend Analysis
6 7 (25.93%) Performance Analysis
6 7 (25.93%) XenDesktop
6 7 (25.93%) MCITP
6 7 (25.93%) ISO/IEC 27001
6 7 (25.93%) Data Security
6 7 (25.93%) Management Information System
6 7 (25.93%) Change Management
6 7 (25.93%) Cisco
6 7 (25.93%) MCSE
6 7 (25.93%) SharePoint
7 6 (22.22%) Active Directory
7 6 (22.22%) SQL Server

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.93%) SharePoint
2 3 (11.11%) Confluence
3 1 (3.70%) Exchange Server 2003
3 1 (3.70%) MS Exchange
Applications
1 4 (14.81%) Microsoft Office
2 2 (7.41%) Microsoft Excel
3 1 (3.70%) Microsoft Project
3 1 (3.70%) MS Visio
Cloud Services
1 5 (18.52%) Office 365
Communications & Networking
1 4 (14.81%) SAN
2 1 (3.70%) Firewall
2 1 (3.70%) LAN
2 1 (3.70%) WAN
Database & Business Intelligence
1 6 (22.22%) SQL Server
2 1 (3.70%) MS Access
2 1 (3.70%) MySQL
2 1 (3.70%) SQL Server 2008
Development Applications
1 3 (11.11%) JIRA
2 1 (3.70%) Visual Studio
General
1 12 (44.44%) Finance
2 3 (11.11%) Back Office
2 3 (11.11%) Publishing
Job Titles
1 10 (37.04%) Technical Manager
2 8 (29.63%) Infrastructure Engineer
3 7 (25.93%) Infrastructure Support
3 7 (25.93%) Infrastructure Support Engineer
3 7 (25.93%) Support Engineer
4 4 (14.81%) Senior Infrastructure Engineer
4 4 (14.81%) Senior Infrastructure Support Engineer
4 4 (14.81%) Senior Support Engineer
5 3 (11.11%) Development Manager
6 1 (3.70%) 2nd Line Support
6 1 (3.70%) Analyst
6 1 (3.70%) Business Analyst
6 1 (3.70%) Business IT Analyst
6 1 (3.70%) Developer
6 1 (3.70%) IT Analyst
6 1 (3.70%) IT Business Analyst
6 1 (3.70%) IT Manager
6 1 (3.70%) IT Operations Manager
6 1 (3.70%) Operations Manager
6 1 (3.70%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (14.81%) .NET
2 3 (11.11%) .NET Framework
2 3 (11.11%) ASP.NET Web API
2 3 (11.11%) MSMQ
2 3 (11.11%) REST
2 3 (11.11%) SOAP
2 3 (11.11%) WCF
2 3 (11.11%) Web Services
2 3 (11.11%) WSDL
Miscellaneous
1 7 (25.93%) Management Information System
2 1 (3.70%) CMDB
2 1 (3.70%) Enterprise Software
Operating Systems
1 9 (33.33%) Windows
2 8 (29.63%) Windows Server
3 1 (3.70%) Windows 7
3 1 (3.70%) Windows Server 2003
3 1 (3.70%) Windows Server 2008
3 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 11 (40.74%) ITSM
1 11 (40.74%) Service Management
1 11 (40.74%) Vulnerability Management
2 10 (37.04%) PRINCE2
2 10 (37.04%) Security Patching
2 10 (37.04%) Supplier Management
3 8 (29.63%) Capacity Planning
3 8 (29.63%) Data Protection
4 7 (25.93%) Change Management
4 7 (25.93%) Data Security
4 7 (25.93%) Performance Analysis
4 7 (25.93%) Trend Analysis
5 4 (14.81%) Agile Software Development
5 4 (14.81%) Project Management
6 3 (11.11%) Business Analysis
6 3 (11.11%) Scrum
6 3 (11.11%) SDLC
7 1 (3.70%) Collaborative Working
7 1 (3.70%) Cost Transparency
7 1 (3.70%) Creative Thinking
Programming Languages
1 11 (40.74%) SQL
2 4 (14.81%) C#
3 3 (11.11%) Java
3 3 (11.11%) VB
3 3 (11.11%) VB.NET
3 3 (11.11%) VB6
4 1 (3.70%) C
4 1 (3.70%) Delphi
Qualifications
1 10 (37.04%) Microsoft Certification
2 8 (29.63%) CCNA
2 8 (29.63%) Cisco Certification
3 7 (25.93%) MCITP
3 7 (25.93%) MCSE
4 5 (18.52%) Degree
5 3 (11.11%) MCP
5 3 (11.11%) MCSD
6 1 (3.70%) A+ Certification
6 1 (3.70%) ISEB
6 1 (3.70%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 7 (25.93%) ISO/IEC 27001
2 3 (11.11%) PMBOK
2 3 (11.11%) QA
2 3 (11.11%) SLA
System Software
1 7 (25.93%) XenDesktop
2 6 (22.22%) Active Directory
3 4 (14.81%) VMware Infrastructure
4 1 (3.70%) Hyper-V
Systems Management
1 2 (7.41%) Backup Exec
2 1 (3.70%) NetBackup
2 1 (3.70%) SCCM
2 1 (3.70%) Systems Management Server (SMS)
Vendors
1 10 (37.04%) Microsoft
2 8 (29.63%) Citrix
3 7 (25.93%) Cisco
4 5 (18.52%) VMware
5 4 (14.81%) Juniper
6 1 (3.70%) 3PAR
6 1 (3.70%) CommVault
6 1 (3.70%) Dell
6 1 (3.70%) Embarcadero
6 1 (3.70%) EqualLogic
6 1 (3.70%) IBM
6 1 (3.70%) Symantec
6 1 (3.70%) Veeam
6 1 (3.70%) Veritas