Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 29 51 41
Rank change year-on-year +22 -10 -20
Permanent jobs citing ITIL 25 21 18
As % of all permanent IT jobs advertised in Norfolk 6.54% 3.66% 4.55%
As % of the Processes & Methodologies category 7.08% 4.07% 5.81%
Number of salaries quoted 13 20 16
Norfolk median annual salary £36,500 £33,750 £33,000
Median salary % change year-on-year +8.15% +2.27% -22.35%
10th Percentile £31,250 £25,000 £24,250
90th Percentile £44,550 £56,900 £42,313
East of England median annual salary £45,000 £43,000 £42,500
% change year-on-year +4.65% +1.18% +3.66%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 353 516 310
As % of all permanent IT jobs advertised in Norfolk 92.41% 90.05% 78.28%
Number of salaries quoted 263 413 247
Norfolk median annual salary £40,000 £40,000 £32,500
Median salary % change year-on-year - +23.08% -9.72%
10th Percentile £26,250 £26,250 £20,650
90th Percentile £67,500 £57,500 £47,350
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITIL in Norfolk over the 6 months to 19 November 2017.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +18 21 £36,500 +12.31% 3
Diss +2 1 £32,500 -50.00%
ITIL
East of England

For the 6 months to 19 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for ITIL.

1 12 (48.00%) PRINCE2
2 10 (40.00%) SQL
2 10 (40.00%) Microsoft Certification
3 9 (36.00%) Agile Software Development
4 8 (32.00%) Windows Server
4 8 (32.00%) Change Management
4 8 (32.00%) Scrum
4 8 (32.00%) Java
4 8 (32.00%) Citrix
4 8 (32.00%) Microsoft
4 8 (32.00%) Windows
5 7 (28.00%) MCSE
5 7 (28.00%) CCNA
5 7 (28.00%) Cisco Certification
5 7 (28.00%) SharePoint
5 7 (28.00%) Cisco
5 7 (28.00%) Data Security
5 7 (28.00%) Management Information System
5 7 (28.00%) XenDesktop
5 7 (28.00%) Capacity Planning
5 7 (28.00%) Trend Analysis
5 7 (28.00%) Performance Analysis
5 7 (28.00%) MCITP
5 7 (28.00%) ISO/IEC 27001
5 7 (28.00%) Data Protection
6 6 (24.00%) Project Management
7 5 (20.00%) VMware
7 5 (20.00%) Active Directory
7 5 (20.00%) Apache
7 5 (20.00%) Python

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (28.00%) SharePoint
2 5 (20.00%) Apache
2 5 (20.00%) Apache Spark
3 3 (12.00%) Confluence
4 1 (4.00%) Exchange Server 2003
4 1 (4.00%) MS Exchange
Applications
1 4 (16.00%) Microsoft Office
Cloud Services
1 5 (20.00%) Office 365
2 1 (4.00%) Amazon AWS
Communications & Networking
1 4 (16.00%) SAN
2 1 (4.00%) Firewall
2 1 (4.00%) HTTP
2 1 (4.00%) HTTPS
2 1 (4.00%) Internet
2 1 (4.00%) LAN
2 1 (4.00%) WAN
Database & Business Intelligence
1 5 (20.00%) Apache Cassandra
1 5 (20.00%) Big Data
1 5 (20.00%) Hadoop
1 5 (20.00%) SQL Server
2 1 (4.00%) MySQL
Development Applications
1 5 (20.00%) Maven
2 3 (12.00%) JIRA
General
1 4 (16.00%) Finance
1 4 (16.00%) Publishing
2 3 (12.00%) Back Office
3 1 (4.00%) Marketing
3 1 (4.00%) Retail
Job Titles
1 9 (36.00%) Infrastructure Engineer
2 8 (32.00%) Infrastructure Support
2 8 (32.00%) Infrastructure Support Engineer
2 8 (32.00%) Support Engineer
3 4 (16.00%) Senior Infrastructure Engineer
3 4 (16.00%) Senior Infrastructure Support Engineer
3 4 (16.00%) Senior Support Engineer
4 3 (12.00%) Development Manager
4 3 (12.00%) Technical Manager
5 1 (4.00%) Analyst
5 1 (4.00%) Business Analyst
5 1 (4.00%) Business IT Analyst
5 1 (4.00%) Consultant
5 1 (4.00%) IT Business Analyst
5 1 (4.00%) ITIL Manager
5 1 (4.00%) ITIL Service Manager
5 1 (4.00%) Problem Manager
5 1 (4.00%) Service Manager
5 1 (4.00%) Team Leader
5 1 (4.00%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (20.00%) Kafka
1 5 (20.00%) Spring
2 3 (12.00%) .NET
2 3 (12.00%) .NET Framework
2 3 (12.00%) ASP.NET Web API
2 3 (12.00%) MSMQ
2 3 (12.00%) REST
2 3 (12.00%) SOAP
2 3 (12.00%) WCF
2 3 (12.00%) Web Services
2 3 (12.00%) WSDL
Miscellaneous
1 7 (28.00%) Management Information System
2 1 (4.00%) Analytical Skills
2 1 (4.00%) CMDB
2 1 (4.00%) Distributed Denial-of-Service
2 1 (4.00%) Virtual Team
Operating Systems
1 8 (32.00%) Windows
1 8 (32.00%) Windows Server
2 1 (4.00%) Linux
2 1 (4.00%) Windows Server 2003
2 1 (4.00%) Windows Server 2008
2 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 12 (48.00%) PRINCE2
2 9 (36.00%) Agile Software Development
3 8 (32.00%) Change Management
3 8 (32.00%) Scrum
4 7 (28.00%) Capacity Planning
4 7 (28.00%) Data Protection
4 7 (28.00%) Data Security
4 7 (28.00%) Performance Analysis
4 7 (28.00%) Trend Analysis
5 6 (24.00%) Project Management
6 4 (16.00%) ITSM
6 4 (16.00%) Service Management
7 3 (12.00%) Business Analysis
7 3 (12.00%) SDLC
7 3 (12.00%) Security Patching
7 3 (12.00%) Supplier Management
7 3 (12.00%) Vulnerability Management
8 2 (8.00%) Continuous Improvement
9 1 (4.00%) Network Monitoring
9 1 (4.00%) Transition Management
Programming Languages
1 10 (40.00%) SQL
2 8 (32.00%) Java
3 5 (20.00%) C++
3 5 (20.00%) Python
3 5 (20.00%) Ruby
4 3 (12.00%) C#
4 3 (12.00%) VB
4 3 (12.00%) VB.NET
4 3 (12.00%) VB6
Qualifications
1 10 (40.00%) Microsoft Certification
2 7 (28.00%) CCNA
2 7 (28.00%) Cisco Certification
2 7 (28.00%) MCITP
2 7 (28.00%) MCSE
3 4 (16.00%) Degree
4 3 (12.00%) MCP
4 3 (12.00%) MCSD
5 2 (8.00%) ITIL Certification
Quality Assurance & Compliance
1 7 (28.00%) ISO/IEC 27001
2 3 (12.00%) PMBOK
2 3 (12.00%) QA
System Software
1 7 (28.00%) XenDesktop
2 5 (20.00%) Active Directory
3 4 (16.00%) VMware Infrastructure
4 1 (4.00%) Hyper-V
Systems Management
1 2 (8.00%) Backup Exec
2 1 (4.00%) NetBackup
2 1 (4.00%) Packer
2 1 (4.00%) Systems Management Server (SMS)
2 1 (4.00%) Terraform
2 1 (4.00%) Tivoli
Vendors
1 8 (32.00%) Citrix
1 8 (32.00%) Microsoft
2 7 (28.00%) Cisco
3 5 (20.00%) Cloudera
3 5 (20.00%) VMware
4 4 (16.00%) Juniper
5 2 (8.00%) IBM
6 1 (4.00%) 3PAR
6 1 (4.00%) CommVault
6 1 (4.00%) Dell
6 1 (4.00%) EqualLogic
6 1 (4.00%) Symantec
6 1 (4.00%) Veeam
6 1 (4.00%) Veritas