Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Norfolk
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 31 29 47
Rank change year-on-year -2 +18 -11
Permanent jobs citing ITIL 15 28 22
As % of all permanent IT jobs advertised in Norfolk 5.21% 7.29% 4.23%
As % of the Processes & Methodologies category 5.88% 7.80% 4.70%
Number of salaries quoted 14 16 18
Norfolk median annual salary £35,000 £36,500 £31,500
Median salary % change year-on-year -4.11% +15.87% -7.35%
10th Percentile £29,300 £31,250 £22,300
90th Percentile £63,750 £44,250 £58,700
East of England median annual salary £46,028 £45,000 £42,500
% change year-on-year +2.28% +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 255 359 468
As % of all permanent IT jobs advertised in Norfolk 88.54% 93.49% 90.00%
Number of salaries quoted 185 251 370
Norfolk median annual salary £38,358 £37,500 £40,000
Median salary % change year-on-year +2.29% -6.25% +23.08%
10th Percentile £23,800 £25,000 £25,000
90th Percentile £58,900 £60,000 £59,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITIL in Norfolk over the 6 months to 16 October 2018.

Salary histogram for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -1 10 £35,000 -4.11% 2
King's Lynn - 2 £32,605 -
Wymondham - 1 £31,000 -
ITIL
East of England

For the 6 months to 16 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region with a requirement for ITIL.

1 11 (73.33%) Microsoft
2 9 (60.00%) VMware
2 9 (60.00%) PowerShell
3 8 (53.33%) Microsoft Certification
3 8 (53.33%) ITIL Certification
3 8 (53.33%) Windows
4 7 (46.67%) Active Directory
4 7 (46.67%) VMware Infrastructure
4 7 (46.67%) Microsoft Azure
5 5 (33.33%) SQL
5 5 (33.33%) Microsoft Excel
6 4 (26.67%) Microsoft Office
6 4 (26.67%) MCSE
6 4 (26.67%) MS Visio
6 4 (26.67%) VMware Certified Professional (VCP)
6 4 (26.67%) Office 365
6 4 (26.67%) Veeam
6 4 (26.67%) Microsoft PowerPoint
6 4 (26.67%) CCTV
6 4 (26.67%) Patch Management
7 3 (20.00%) Windows Server
7 3 (20.00%) Hyper-V
7 3 (20.00%) Bash Shell
7 3 (20.00%) Puppet
7 3 (20.00%) Agile Software Development
7 3 (20.00%) Change Management
7 3 (20.00%) Service Management
7 3 (20.00%) Python
8 2 (13.33%) SQL Server
8 2 (13.33%) Data Warehouse

ITIL
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Exchange Server 2010
1 1 (6.67%) Exchange Server 2013
1 1 (6.67%) IIS
1 1 (6.67%) MS Exchange
Applications
1 5 (33.33%) Microsoft Excel
2 4 (26.67%) Microsoft Office
2 4 (26.67%) Microsoft PowerPoint
2 4 (26.67%) MS Visio
Cloud Services
1 7 (46.67%) Microsoft Azure
2 4 (26.67%) Office 365
3 1 (6.67%) Amazon AWS
3 1 (6.67%) AWS CloudFormation
Communications & Networking
1 2 (13.33%) DNS
1 2 (13.33%) Firewall
2 1 (6.67%) DHCP
2 1 (6.67%) DKIM
2 1 (6.67%) Internet
2 1 (6.67%) IPsec
2 1 (6.67%) LAN
2 1 (6.67%) NetScaler
2 1 (6.67%) Remote Desktop
2 1 (6.67%) TCP/IP
2 1 (6.67%) VLAN
2 1 (6.67%) VPN
2 1 (6.67%) WAN
Database & Business Intelligence
1 2 (13.33%) Cosmos DB
1 2 (13.33%) Data Warehouse
1 2 (13.33%) SQL Server
2 1 (6.67%) Amazon RDS
2 1 (6.67%) Crystal Reports
2 1 (6.67%) SQL Server 2008
Development Applications
1 1 (6.67%) Jenkins
1 1 (6.67%) Visual Studio
General
1 2 (13.33%) Finance
1 2 (13.33%) Manufacturing
Job Titles
1 10 (66.67%) Analyst
1 10 (66.67%) Support Analyst
2 3 (20.00%) 3rd Line Support
2 3 (20.00%) Technical Analyst
2 3 (20.00%) Technical Support
2 3 (20.00%) Technical Support Analyst
3 2 (13.33%) 3rd Line Support Analyst
3 2 (13.33%) Architect
3 2 (13.33%) Infrastructure Analyst
3 2 (13.33%) Infrastructure Engineer
3 2 (13.33%) Infrastructure Support
3 2 (13.33%) Infrastructure Support Analyst
3 2 (13.33%) Senior Analyst
3 2 (13.33%) Senior DevOps
3 2 (13.33%) Senior Support Analyst
4 1 (6.67%) 3rd Line Support Engineer
4 1 (6.67%) Cloud Architect
4 1 (6.67%) Cloud Engineer
4 1 (6.67%) Infrastructure Support Engineer
4 1 (6.67%) IT Support
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
Miscellaneous
1 4 (26.67%) CCTV
2 1 (6.67%) Clustering
2 1 (6.67%) Linux Command Line
2 1 (6.67%) Self-Motivation
Operating Systems
1 8 (53.33%) Windows
2 3 (20.00%) Windows Server
3 2 (13.33%) Windows 7
3 2 (13.33%) Windows Server 2012
4 1 (6.67%) Linux
4 1 (6.67%) Red Hat Enterprise Linux
4 1 (6.67%) Windows 10
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 4 (26.67%) Patch Management
2 3 (20.00%) Agile Software Development
2 3 (20.00%) Change Management
2 3 (20.00%) Service Management
3 2 (13.33%) Artefact Management
3 2 (13.33%) Configuration Management
3 2 (13.33%) DevOps
3 2 (13.33%) Infrastructure Engineering
3 2 (13.33%) Problem-Solving
3 2 (13.33%) Project Management
4 1 (6.67%) Asset Management
4 1 (6.67%) Cloud Operations
4 1 (6.67%) E-Commerce
4 1 (6.67%) ITSM
4 1 (6.67%) Kalman Filter
4 1 (6.67%) MVC
4 1 (6.67%) SDLC
4 1 (6.67%) Service Delivery
4 1 (6.67%) Stakeholder Management
4 1 (6.67%) TOGAF
Programming Languages
1 9 (60.00%) PowerShell
2 5 (33.33%) SQL
3 3 (20.00%) Bash Shell
3 3 (20.00%) Python
4 1 (6.67%) C
4 1 (6.67%) C#
4 1 (6.67%) Delphi
Qualifications
1 8 (53.33%) ITIL Certification
1 8 (53.33%) Microsoft Certification
2 4 (26.67%) MCSE
2 4 (26.67%) VMware Certified Professional (VCP)
3 2 (13.33%) Degree
4 1 (6.67%) AWS Certification
4 1 (6.67%) HND
4 1 (6.67%) TOGAF Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 7 (46.67%) Active Directory
1 7 (46.67%) VMware Infrastructure
2 3 (20.00%) Hyper-V
3 2 (13.33%) Docker
4 1 (6.67%) Squid
4 1 (6.67%) vSphere
Systems Management
1 3 (20.00%) Puppet
2 2 (13.33%) Ansible
2 2 (13.33%) Opscode Chef
3 1 (6.67%) Single Sign-On
3 1 (6.67%) Terraform
Vendors
1 11 (73.33%) Microsoft
2 9 (60.00%) VMware
3 4 (26.67%) Veeam
4 2 (13.33%) Citrix
5 1 (6.67%) Embarcadero
5 1 (6.67%) HP
5 1 (6.67%) Red Hat