Help Desk Technician Jobs in the North East

Help Desk Technician
England > North East

The median Help Desk Technician salary in the North East is £23,625 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 114 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Technician 3 0 0
As % of all permanent jobs advertised in the North East 0.16% - -
As % of the Job Titles category 0.17% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £22,938 - -
Median annual salary (50th Percentile) £23,625 - -
75th Percentile £31,531 - -
90th Percentile £35,863 - -
England median annual salary £25,809 £25,250 £25,750
% change year-on-year +2.21% -1.94% -2.83%

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 1,775 1,019 1,432
% of permanent jobs with a recognized job title 95.53% 80.11% 95.53%
Number of salaries quoted 1,427 603 1,018
10th Percentile £27,500 £30,750 £22,500
25th Percentile £35,920 £37,500 £31,453
Median annual salary (50th Percentile) £47,500 £47,672 £40,000
Median % change year-on-year -0.36% +19.18% -9.09%
75th Percentile £62,500 £61,250 £57,500
90th Percentile £75,300 £72,500 £75,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Help Desk Technician
Job Vacancy Trend in the North East

Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Help Desk Technician in the North East

Help Desk Technician
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Help Desk Technician in the North East.

Salary trend for Help Desk Technician in the North East

Help Desk Technician
Salary Histogram in the North East

Salary distribution for jobs citing Help Desk Technician in the North East over the 6 months to 13 May 2024.

Salary histogram for Help Desk Technician in the North East

Help Desk Technician
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Technician within the North East region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 3 £23,625 -
Help Desk Technician
England

Help Desk Technician Skill Set
Top 17 Co-occurring Skills and Capabilities in the North East

For the 6 months to 13 May 2024, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Help Desk Technician in the job title.

1 3 (100.00%) Collaborative Working
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills
1 3 (100.00%) Inclusion and Diversity
1 3 (100.00%) Customer Service
2 2 (66.67%) Computer Science
2 2 (66.67%) Issue Tracking
3 1 (33.33%) Escalation Management
3 1 (33.33%) Network Security
3 1 (33.33%) Azure
3 1 (33.33%) ITIL
3 1 (33.33%) CRM
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) Project Management
3 1 (33.33%) Incident Management

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Azure
Communications & Networking
1 1 (33.33%) Network Security
General
1 3 (100.00%) Inclusion and Diversity
1 3 (100.00%) Social Skills
Processes & Methodologies
1 3 (100.00%) Collaborative Working
1 3 (100.00%) Customer Service
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Computer Science
2 2 (66.67%) Issue Tracking
3 1 (33.33%) CRM
3 1 (33.33%) Escalation Management
3 1 (33.33%) Incident Management
3 1 (33.33%) ITIL
3 1 (33.33%) Project Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft