Customer Support Manager Job Trends in North Wales

Customer Support Manager
Wales > North Wales

The median Customer Support Manager salary in North Wales is £47,500 per year, according to job vacancies posted during the 6 months leading to 27 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Jan 2026
Same period 2025 Same period 2024
Rank 16 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Manager 1 0 0
As % of all permanent jobs in North Wales 0.88% - -
As % of the Job Titles category 1.02% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £46,250 - -
Median annual salary (50th Percentile) £47,500 - -
75th Percentile £48,750 - -
90th Percentile - - -
Wales median annual salary £47,500 - -

All Permanent IT Job Roles
North Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 98 83 176
% of permanent jobs with a recognized job title 86.73% 79.05% 100.00%
Number of salaries quoted 66 40 105
10th Percentile £24,000 £29,350 £23,750
25th Percentile £30,000 £34,000 £26,250
Median annual salary (50th Percentile) £35,000 £50,000 £34,000
Median % change year-on-year -30.00% +47.06% -24.44%
75th Percentile £53,625 £66,250 £45,000
90th Percentile £80,450 £70,000 £53,808
Wales median annual salary £48,122 £49,052 £45,000
% change year-on-year -1.90% +9.00% -3.23%

Customer Support Manager
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Manager within the North Wales region over the 6 months to 27 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Denbighshire - 1 £47,500 - 1
Customer Support Manager
Wales

Customer Support Manager Skill Set
Top 15 Co-Occurring Skills & Capabilities in North Wales

For the 6 months to 27 January 2026, Customer Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring Customer Support Manager in the job title.

1 1 (100.00%) Client Onboarding
1 1 (100.00%) Coaching
1 1 (100.00%) Conflict Resolution
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Insight
1 1 (100.00%) Customer Retention
1 1 (100.00%) Customer Service
1 1 (100.00%) E-Commerce
1 1 (100.00%) People Management
1 1 (100.00%) Process Improvement
1 1 (100.00%) Regulatory Compliance
1 1 (100.00%) SaaS
1 1 (100.00%) Slack

Customer Support Manager Skill Set
Co-Occurring Skills & Capabilities in North Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) SaaS
1 1 (100.00%) Slack
General
1 1 (100.00%) Law
1 1 (100.00%) Marketing
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) Client Onboarding
1 1 (100.00%) Coaching
1 1 (100.00%) Conflict Resolution
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Insight
1 1 (100.00%) Customer Retention
1 1 (100.00%) Customer Service
1 1 (100.00%) E-Commerce
1 1 (100.00%) People Management
1 1 (100.00%) Process Improvement
1 1 (100.00%) Regulatory Compliance