Period
to 26 April 2019

The following table provides summary statistics for permanent job vacancies advertised in North Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 April 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > North Wales
6 months to
26 Apr 2019
Same period 2018 Same period 2017
Rank 20 16 17
Rank change year-on-year -4 +1 +3
Permanent jobs citing CRM 6 12 8
As % of all permanent IT jobs advertised in North Wales 7.50% 10.81% 8.60%
As % of the Processes & Methodologies category 8.70% 11.01% 10.26%
Number of salaries quoted 6 11 8
North Wales median annual salary £35,500 £32,500 £28,500
Median salary % change year-on-year +9.23% +14.04% -12.31%
10th Percentile £31,125 £23,250 £24,250
90th Percentile £47,500 £36,250 £31,300
Wales median annual salary £36,000 £42,500 £35,000
% change year-on-year -15.29% +21.43% -12.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
North Wales
Permanent vacancies with a requirement for process or methodology skills 69 109 78
As % of all permanent IT jobs advertised in North Wales 86.25% 98.20% 83.87%
Number of salaries quoted 45 97 71
North Wales median annual salary £45,000 £37,500 £30,000
Median salary % change year-on-year +20.00% +25.00% -7.69%
10th Percentile £22,275 £24,800 £21,250
90th Percentile £53,000 £52,500 £45,000
Wales median annual salary £40,000 £39,500 £40,000
% change year-on-year +1.27% -1.25% +6.67%

CRM
Job Vacancy Trend in North Wales

Job postings citing CRM as a percentage of all IT jobs advertised in North Wales.

Job vacancy trend for CRM in North Wales

CRM
Salary Trend in North Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in North Wales.

Salary trend for CRM in North Wales

CRM
Salary Histogram in North Wales

The salary distribution of IT jobs citing CRM in North Wales over the 6 months to 26 April 2019.

Salary histogram for CRM in North Wales

CRM
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North Wales region over the 6 months to 26 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Flintshire +6 2 £35,000 +42.86%
Denbighshire - 2 £36,500 -
Wrexham - 1 £55,000 -
CRM
Wales

For the 6 months to 26 April 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region with a requirement for CRM.

1 5 (83.33%) SQL
2 3 (50.00%) SQL Server
2 3 (50.00%) Management Information System
2 3 (50.00%) Finance
2 3 (50.00%) Dynamics CRM
3 2 (33.33%) Power BI
3 2 (33.33%) Marketing
3 2 (33.33%) SugarCRM
3 2 (33.33%) Visualisation
3 2 (33.33%) Microsoft Azure
3 2 (33.33%) Data Visualisation
3 2 (33.33%) Tableau
3 2 (33.33%) Office 365
3 2 (33.33%) Customer Insight
3 2 (33.33%) Retail
3 2 (33.33%) Data Management
3 2 (33.33%) SQL Server Reporting Services
3 2 (33.33%) Oracle
3 2 (33.33%) Oracle Reports
3 2 (33.33%) Microsoft Excel
3 2 (33.33%) LAN
3 2 (33.33%) WAN
3 2 (33.33%) Business Intelligence
3 2 (33.33%) BusinessObjects
3 2 (33.33%) SAN
4 1 (16.67%) Salesforce.com
4 1 (16.67%) Project Management
4 1 (16.67%) SLA
4 1 (16.67%) Cisco
4 1 (16.67%) Microsoft

CRM
Co-occurring IT Skills in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SugarCRM
Applications
1 2 (33.33%) Microsoft Excel
Business Applications
1 3 (50.00%) Dynamics CRM
2 1 (16.67%) Dynamics AX
Cloud Services
1 2 (33.33%) Microsoft Azure
1 2 (33.33%) Office 365
Communications & Networking
1 2 (33.33%) LAN
1 2 (33.33%) SAN
1 2 (33.33%) WAN
2 1 (16.67%) Firewall
2 1 (16.67%) Wireless
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 2 (33.33%) BusinessObjects
2 2 (33.33%) Oracle Reports
2 2 (33.33%) Power BI
2 2 (33.33%) SQL Server Reporting Services
3 1 (16.67%) Oracle Database
General
1 3 (50.00%) Finance
2 2 (33.33%) Marketing
2 2 (33.33%) Retail
3 1 (16.67%) Telecoms
Job Titles
1 3 (50.00%) Analyst
2 2 (33.33%) Business Intelligence Analyst
2 2 (33.33%) Excel Analyst
2 2 (33.33%) SQL Analyst
3 1 (16.67%) 3rd Line Engineer
3 1 (16.67%) 3rd Line Support
3 1 (16.67%) 3rd Line Support Analyst
3 1 (16.67%) 3rd Line Support Engineer
3 1 (16.67%) Head of IT
3 1 (16.67%) Head of IT Operations
3 1 (16.67%) Head of Operations
3 1 (16.67%) Support Analyst
3 1 (16.67%) Support Engineer
Miscellaneous
1 3 (50.00%) Management Information System
2 1 (16.67%) Mobile App
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
1 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) Business Intelligence
1 2 (33.33%) Customer Insight
1 2 (33.33%) Data Management
1 2 (33.33%) Data Visualisation
1 2 (33.33%) Visualisation
2 1 (16.67%) Business Change Management
2 1 (16.67%) Business Continuity
2 1 (16.67%) Change Management
2 1 (16.67%) Coaching
2 1 (16.67%) Cybersecurity
2 1 (16.67%) Data Protection
2 1 (16.67%) Data Security
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) ERP
2 1 (16.67%) IT Governance
2 1 (16.67%) IT Strategy
2 1 (16.67%) ITIL
2 1 (16.67%) PRINCE2
2 1 (16.67%) Project Management
2 1 (16.67%) Risk Management
Programming Languages
1 5 (83.33%) SQL
Quality Assurance & Compliance
1 1 (16.67%) GDPR
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
1 1 (16.67%) VMware Infrastructure
Vendors
1 2 (33.33%) Oracle
1 2 (33.33%) Tableau
2 1 (16.67%) Cisco
2 1 (16.67%) Microsoft
2 1 (16.67%) Salesforce.com
2 1 (16.67%) VMware