Period
to 26 September 2018

The following table provides summary statistics for permanent job vacancies advertised in North Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 26 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > North Wales
6 months to
26 Sep 2018
Same period 2017 Same period 2016
Rank 8 18 -
Rank change year-on-year +10 - -
Permanent jobs citing CRM 16 3 0
As % of all permanent IT jobs advertised in North Wales 17.02% 3.53% -
As % of the Processes & Methodologies category 19.28% 3.85% -
Number of salaries quoted 16 3 0
North Wales median annual salary £35,000 £40,000 -
Median salary % change year-on-year -12.50% - -
Wales median annual salary £38,750 £37,500 £37,500
% change year-on-year +3.33% - +1.35%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
North Wales
Permanent vacancies with a requirement for process or methodology skills 83 78 54
As % of all permanent IT jobs advertised in North Wales 88.30% 91.76% 68.35%
Number of salaries quoted 64 62 41
North Wales median annual salary £38,000 £35,000 £35,000
Median salary % change year-on-year +8.57% - -2.78%
10th Percentile £31,250 £23,492 £25,000
90th Percentile £62,500 £45,000 £50,000
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.35%

CRM
Job Vacancy Trend in North Wales

Job postings citing CRM as a percentage of all IT jobs advertised in North Wales.

Job vacancy trend for CRM in North Wales

CRM
Salary Trend in North Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in North Wales.

Salary trend for CRM in North Wales

CRM
Salary Histogram in North Wales

The salary distribution of IT jobs citing CRM in North Wales over the 6 months to 26 September 2018.

Salary histogram for CRM in North Wales

CRM
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North Wales region over the 6 months to 26 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Flintshire +8 8 £35,000 -12.50% 3
Denbighshire - 5 £57,500 - 1
Wrexham - 2 £33,750 - 2
Gwynedd - 1 £30,000 - 1
CRM
Wales

For the 6 months to 26 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region with a requirement for CRM.

1 8 (50.00%) Microsoft
2 7 (43.75%) Salesforce.com
2 7 (43.75%) SQL
2 7 (43.75%) Dynamics CRM
3 6 (37.50%) Agile Software Development
3 6 (37.50%) Mason
3 6 (37.50%) Apex Code
3 6 (37.50%) .NET
3 6 (37.50%) SQL Server
4 5 (31.25%) ERP
4 5 (31.25%) Microsoft Excel
4 5 (31.25%) ODBC
4 5 (31.25%) Regression Testing
4 5 (31.25%) Finance
4 5 (31.25%) Migration
4 5 (31.25%) Reverse Engineering
4 5 (31.25%) X++
4 5 (31.25%) MorphX
4 5 (31.25%) Release Management
4 5 (31.25%) Data Migration
4 5 (31.25%) SQL Server Reporting Services
4 5 (31.25%) Logistics
4 5 (31.25%) Dynamics AX
5 2 (12.50%) Microsoft Azure
5 2 (12.50%) Office 365
5 2 (12.50%) Business Intelligence
5 2 (12.50%) ITIL
6 1 (6.25%) Windows
6 1 (6.25%) Python
6 1 (6.25%) MySQL

CRM
Co-occurring IT Skills in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Applications
1 5 (31.25%) Microsoft Excel
Business Applications
1 7 (43.75%) Dynamics CRM
2 5 (31.25%) Dynamics AX
Cloud Services
1 2 (12.50%) Microsoft Azure
1 2 (12.50%) Office 365
2 1 (6.25%) Dynamics 365
Database & Business Intelligence
1 6 (37.50%) SQL Server
2 5 (31.25%) SQL Server Reporting Services
3 1 (6.25%) Data Warehouse
3 1 (6.25%) MySQL
3 1 (6.25%) Power BI
Development Applications
1 5 (31.25%) MorphX
2 1 (6.25%) Visual Studio
General
1 5 (31.25%) Finance
2 1 (6.25%) Marketing
2 1 (6.25%) Telecoms
Job Titles
1 11 (68.75%) Developer
2 6 (37.50%) Salesforce Developer
3 5 (31.25%) Dynamics AX Developer
3 5 (31.25%) Microsoft Developer
4 2 (12.50%) Analyst
4 2 (12.50%) Support Engineer
5 1 (6.25%) 3rd Line Engineer
5 1 (6.25%) 3rd Line Support
5 1 (6.25%) 3rd Line Support Engineer
5 1 (6.25%) Administrator
5 1 (6.25%) Applications Engineer
5 1 (6.25%) Applications Support
5 1 (6.25%) Applications Support Engineer
5 1 (6.25%) CRM Analyst
5 1 (6.25%) Data Analyst
5 1 (6.25%) Salesforce Administrator
5 1 (6.25%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (37.50%) .NET
1 6 (37.50%) Mason
2 5 (31.25%) ODBC
3 1 (6.25%) .NET Framework
3 1 (6.25%) CSS
3 1 (6.25%) HTML
Miscellaneous
1 1 (6.25%) Analytical Skills
Operating Systems
1 1 (6.25%) Windows
Processes & Methodologies
1 6 (37.50%) Agile Software Development
2 5 (31.25%) Data Migration
2 5 (31.25%) ERP
2 5 (31.25%) Logistics
2 5 (31.25%) Migration
2 5 (31.25%) Regression Testing
2 5 (31.25%) Release Management
2 5 (31.25%) Reverse Engineering
3 2 (12.50%) Business Intelligence
3 2 (12.50%) ITIL
4 1 (6.25%) E-Commerce
4 1 (6.25%) ETL
4 1 (6.25%) Marketing Automation
4 1 (6.25%) Presales
4 1 (6.25%) Statistics
Programming Languages
1 7 (43.75%) SQL
2 6 (37.50%) Apex Code
3 5 (31.25%) X++
4 1 (6.25%) C#
4 1 (6.25%) JavaScript
4 1 (6.25%) Python
4 1 (6.25%) Ruby
System Software
1 1 (6.25%) Active Directory
1 1 (6.25%) Hyper-V
1 1 (6.25%) VMware Infrastructure
Vendors
1 8 (50.00%) Microsoft
2 7 (43.75%) Salesforce.com
3 1 (6.25%) Veeam
3 1 (6.25%) VMware