Period
to 16 December 2017

The following table provides summary statistics for permanent job vacancies advertised in North Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 December 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > North Wales
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 16 21 -
Rank change year-on-year +5 - -
Permanent jobs citing CRM 12 6 0
As % of all permanent IT jobs advertised in North Wales 9.68% 6.32% -
As % of the Processes & Methodologies category 10.43% 10.71% -
Number of salaries quoted 11 6 0
North Wales median annual salary £35,000 £28,500 -
Median salary % change year-on-year +22.81% - -
Wales median annual salary £39,000 £35,000 £33,000
% change year-on-year +11.43% +6.06% -12.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
North Wales
Permanent vacancies with a requirement for process or methodology skills 115 56 80
As % of all permanent IT jobs advertised in North Wales 92.74% 58.95% 87.91%
Number of salaries quoted 90 50 61
North Wales median annual salary £35,000 £38,500 £35,000
Median salary % change year-on-year -9.09% +10.00% -6.67%
10th Percentile £24,950 £24,075 £22,500
90th Percentile £45,000 £53,750 £46,250
Wales median annual salary £40,000 £37,500 £36,000
% change year-on-year +6.67% +4.17% +2.86%

CRM
Job Vacancy Trend in North Wales

Job postings citing CRM as a percentage of all IT jobs advertised in North Wales.

Job vacancy trend for CRM in North Wales

CRM
Salary Trend in North Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in North Wales.

Salary trend for CRM in North Wales

CRM
Salary Histogram in North Wales

The salary distribution of IT jobs citing CRM in North Wales over the 6 months to 16 December 2017.

Salary histogram for CRM in North Wales

CRM
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North Wales region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Flintshire +3 8 £24,500 -14.78%
Gwynedd - 2 £35,000 - 1
Conwy - 2 £35,000 -
Anglesey - 1 £30,000 -
CRM
Wales

For the 6 months to 16 December 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North Wales region with a requirement for CRM.

1 7 (58.33%) Salesforce.com
2 5 (41.67%) Business Intelligence
2 5 (41.67%) Power BI
3 4 (33.33%) Degree
3 4 (33.33%) Tableau
3 4 (33.33%) Analytics
3 4 (33.33%) Visual Analytics
3 4 (33.33%) Finance
3 4 (33.33%) Dynamics CRM
4 3 (25.00%) Marketing
4 3 (25.00%) Mason
4 3 (25.00%) Project Management
4 3 (25.00%) SQL
4 3 (25.00%) Customer Segmentation
4 3 (25.00%) Collaborative Working
5 2 (16.67%) Presales
5 2 (16.67%) People Management
5 2 (16.67%) Data Structures
5 2 (16.67%) SQL Server
5 2 (16.67%) SAP
5 2 (16.67%) PRINCE2
5 2 (16.67%) Data Warehouse
5 2 (16.67%) ERP
5 2 (16.67%) Microsoft
5 2 (16.67%) Team Foundation Server
5 2 (16.67%) SQL Server Reporting Services
6 1 (8.33%) Aerospace
6 1 (8.33%) Stakeholder Management
6 1 (8.33%) SC Cleared
6 1 (8.33%) Security Cleared

CRM
Co-occurring IT Skills in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (8.33%) Microsoft Excel
Business Applications
1 4 (33.33%) Dynamics CRM
Database & Business Intelligence
1 5 (41.67%) Power BI
2 2 (16.67%) Data Warehouse
2 2 (16.67%) SQL Server
2 2 (16.67%) SQL Server Reporting Services
Development Applications
1 2 (16.67%) Team Foundation Server
General
1 4 (33.33%) Finance
2 3 (25.00%) Marketing
3 1 (8.33%) Aerospace
Job Titles
1 6 (50.00%) CRM Manager
2 3 (25.00%) Administrator
2 3 (25.00%) Junior
2 3 (25.00%) Junior Salesforce Administrator
2 3 (25.00%) Salesforce Administrator
3 2 (16.67%) Business Intelligence Developer
3 2 (16.67%) CRM Project Manager
3 2 (16.67%) Developer
3 2 (16.67%) ERP Manager
3 2 (16.67%) ERP Project Manager
3 2 (16.67%) Project Manager
3 2 (16.67%) SQL BI Developer
3 2 (16.67%) SQL Developer
4 1 (8.33%) Customer Support Specialist
4 1 (8.33%) IT Support
4 1 (8.33%) IT Support Specialist
4 1 (8.33%) Support Specialist
Libraries, Frameworks & Software Standards
1 3 (25.00%) Mason
Miscellaneous
1 2 (16.67%) Data Structures
Processes & Methodologies
1 5 (41.67%) Business Intelligence
2 4 (33.33%) Analytics
2 4 (33.33%) Visual Analytics
3 3 (25.00%) Collaborative Working
3 3 (25.00%) Customer Segmentation
3 3 (25.00%) Project Management
4 2 (16.67%) ERP
4 2 (16.67%) People Management
4 2 (16.67%) Presales
4 2 (16.67%) PRINCE2
5 1 (8.33%) ITIL
5 1 (8.33%) Service Delivery
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Translating Business Requirements
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 4 (33.33%) Degree
2 1 (8.33%) ITIL Foundation Certificate
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
Vendors
1 7 (58.33%) Salesforce.com
2 4 (33.33%) Tableau
3 2 (16.67%) Microsoft
3 2 (16.67%) SAP