2nd Line Desktop Support Analyst Job Trends in the North West

Second Line Desktop Support Analyst
England > North West

The median Second Line Desktop Support Analyst salary in the North West is £34,000 per year, according to job vacancies posted during the 6 months leading to 26 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
26 Mar 2026
Same period 2025 Same period 2024
Rank 208 - 267
Rank change year-on-year - - +37
Permanent jobs requiring a 2nd Line Desktop Support Analyst 2 0 2
As % of all permanent jobs in the North West 0.023% - 0.024%
As % of the Job Titles category 0.026% - 0.025%
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £32,000 - -
Median annual salary (50th Percentile) £34,000 - -
75th Percentile £36,000 - -
90th Percentile - - -
England median annual salary £34,000 £45,000 £30,000
% change year-on-year -24.44% +50.00% -4.48%

All Permanent IT Job Roles
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 7,639 3,293 8,003
% of permanent jobs with a recognized job title 89.06% 89.85% 95.04%
Number of salaries quoted 4,753 2,207 6,469
10th Percentile £29,000 £31,250 £27,500
25th Percentile £37,500 £40,620 £36,250
Median annual salary (50th Percentile) £50,000 £53,928 £50,000
Median % change year-on-year -7.28% +7.86% -8.90%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £83,500 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.09%

2nd Line Desktop Support Analyst
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Desktop Support Analyst' in the job title relative to all permanent IT jobs advertised in the North West.

2nd Line Desktop Support Analyst job vacancy trend in the North West

2nd Line Desktop Support Analyst
Salary Trend in the North West

Salary distribution trend for 2nd Line Desktop Support Analyst job vacancies in the North West.

Salary distribution trend for 2nd Line Desktop Support Analyst job vacancies in the North West

2nd Line Desktop Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support Analyst within the North West region over the 6 months to 26 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 2 £34,000 - 1
2nd Line Desktop Support Analyst
England

2nd Line Desktop Support Analyst Skill Set
Top 8 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 26 March 2026, 2nd Line Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North West region featuring 2nd Line Desktop Support Analyst in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) ITSM
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Office
1 2 (100.00%) SLA
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10

2nd Line Desktop Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Law
1 2 (100.00%) Legal
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) ITSM
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft