The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / North West
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 102 78 84
Rank change year-on-year -24 +6  
Permanent jobs citing SLA 162 188 208
As % of all permanent IT jobs advertised in the North West 2.64% 3.28% 3.15%
As % of the Quality Assurance & Compliance category 24.36% 28.02% 26.20%
Number of salaries quoted 123 134 167
Median salary £27,500 £32,500 £37,000
Median salary % change year-on-year -15.38% -12.16%  
90% offered a salary of more than £18,550 £20,500 £20,000
10% offered a salary of more than £45,000 £50,000 £55,900
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
North West
Permanent job vacancies with a requirement for quality assurance and compliance skills 665 671 794
As % of all permanent IT job vacancies advertised in the North West 10.82% 11.69% 12.02%
Number of salaries quoted 505 540 634
Median salary £37,500 £40,500 £38,500
Median salary % change year-on-year -7.40% +5.19%  
90% offered a salary of more than £24,000 £25,000 £27,250
10% offered a salary of more than £57,500 £54,000 £65,000
UK excluding London median salary £42,500 £44,500 £42,500
% change year-on-year -4.49% +4.70%  

SLA
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the North West.

Salary trend for SLA in the North West

SLA
Salary Histogram in the North West

The salary distribution of IT jobs citing SLA in the North West over the 3 months to 29 March 2017.

Salary histogram for SLA in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 105 £25,500 -36.25% 16
Cheshire -6 39 £29,000 -4.13% 7
Merseyside -19 14 £29,500 +16.83% 2
Lancashire -14 4 £45,000 +69.81% 2
SLA
England

For the 6 months to 29 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 152 (43.80%) ITIL
2 117 (33.72%) Microsoft
3 111 (31.99%) Windows
4 89 (25.65%) Active Directory
5 82 (23.63%) MS Excel
6 71 (20.46%) MS Office
7 58 (16.71%) Cisco
8 56 (16.14%) Service Management
9 48 (13.83%) Service Delivery
10 46 (13.26%) VMware
11 43 (12.39%) MS Exchange
11 43 (12.39%) SQL
12 42 (12.10%) Finance
13 41 (11.82%) Telecoms
14 37 (10.66%) WAN
14 37 (10.66%) Windows Server
15 36 (10.37%) Cisco Certification
15 36 (10.37%) Firewall
15 36 (10.37%) Problem Management
16 32 (9.22%) Stakeholder Management
16 32 (9.22%) ITIL Certification
16 32 (9.22%) Citrix
16 32 (9.22%) Time Management
16 32 (9.22%) Incident Management
17 30 (8.65%) LAN
17 30 (8.65%) Analytical Skills
18 29 (8.36%) CCNP
19 28 (8.07%) Microsoft Certification
19 28 (8.07%) SQL Server
19 28 (8.07%) Disaster Recovery

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (12.39%) MS Exchange
2 22 (6.34%) SharePoint
3 17 (4.90%) Exchange Server 2013
4 15 (4.32%) Exchange Server 2010
5 12 (3.46%) Skype for Business
6 9 (2.59%) IIS
7 7 (2.02%) Exchange Server 2007
8 6 (1.73%) Confluence
9 4 (1.15%) SharePoint 2013
10 3 (0.86%) Exchange Server 2003
11 2 (0.58%) CICS
11 2 (0.58%) GroupWise
12 1 (0.29%) Oracle SOA Suite
12 1 (0.29%) SharePoint 2010
12 1 (0.29%) WebSphere
Applications
1 82 (23.63%) MS Excel
2 71 (20.46%) MS Office
3 17 (4.90%) MS PowerPoint
4 8 (2.31%) Spreadsheet
5 4 (1.15%) MS Visio
Business Applications
1 4 (1.15%) Remedy ITSM
1 4 (1.15%) SAP MM
2 3 (0.86%) Dynamics NAV
2 3 (0.86%) Line 50
2 3 (0.86%) Sage X3
2 3 (0.86%) SAP MII
2 3 (0.86%) SAP PP
2 3 (0.86%) SAP PP-PI
3 2 (0.58%) PeopleSoft HRMS
4 1 (0.29%) Dynamics AX
4 1 (0.29%) Dynamics CRM
4 1 (0.29%) Oracle CRM
4 1 (0.29%) Oracle ERP
4 1 (0.29%) PeopleSoft CRM
4 1 (0.29%) SAP Business One
4 1 (0.29%) SAP CO
4 1 (0.29%) SAP FI
4 1 (0.29%) SAP FI/CO
4 1 (0.29%) SAP FSCM
Cloud Services
1 16 (4.61%) SaaS
2 13 (3.75%) Office 365
3 9 (2.59%) IaaS
3 9 (2.59%) PaaS
4 8 (2.31%) Microsoft Azure
5 3 (0.86%) OneDrive
6 2 (0.58%) Amazon AWS
6 2 (0.58%) Cloud Computing
7 1 (0.29%) Boomi
7 1 (0.29%) G Suite
Communications & Networking
1 37 (10.66%) WAN
2 36 (10.37%) Firewall
3 30 (8.65%) LAN
4 18 (5.19%) TCP/IP
4 18 (5.19%) VoIP
5 14 (4.03%) Unified Communications
6 12 (3.46%) VPN
7 11 (3.17%) Wi-Fi
8 10 (2.88%) BGP
9 9 (2.59%) MPLS
9 9 (2.59%) NAS
9 9 (2.59%) SAN
10 7 (2.02%) DNS
10 7 (2.02%) SMS
10 7 (2.02%) VLAN
10 7 (2.02%) Wireless
11 6 (1.73%) Ethernet
12 5 (1.44%) Broadband
12 5 (1.44%) DHCP
12 5 (1.44%) Network Security
Database & Business Intelligence
1 28 (8.07%) SQL Server
2 11 (3.17%) SQL Server 2008
2 11 (3.17%) SQL Server Reporting Services
3 9 (2.59%) SQL Server Integration Services
4 7 (2.02%) SQL Server 2005
5 3 (0.86%) Crystal Reports
5 3 (0.86%) DB2
5 3 (0.86%) Power BI
5 3 (0.86%) PowerPivot
5 3 (0.86%) QlikView
5 3 (0.86%) SQL Server 2014
6 2 (0.58%) GIS
6 2 (0.58%) IMS/DB
6 2 (0.58%) MySQL
6 2 (0.58%) Oracle BI EE
6 2 (0.58%) Relational Database
6 2 (0.58%) SAP BW
6 2 (0.58%) Spotfire
6 2 (0.58%) SQL Server Analysis Services
7 1 (0.29%) ZAP BI
Development Applications
1 6 (1.73%) JIRA
2 2 (0.58%) Talend Open Studio
2 2 (0.58%) Visual Studio
3 1 (0.29%) Jenkins
3 1 (0.29%) Team Foundation Server
3 1 (0.29%) VSS/SourceSafe
General
1 42 (12.10%) Finance
2 41 (11.82%) Telecoms
3 16 (4.61%) Back Office
4 12 (3.46%) Manufacturing
5 10 (2.88%) Legal
6 8 (2.31%) Banking
7 7 (2.02%) Corporate Banking
7 7 (2.02%) Financial Institution
7 7 (2.02%) Multimedia
8 6 (1.73%) Law
9 5 (1.44%) Billing
10 4 (1.15%) Retail
11 3 (0.86%) Local Government
12 2 (0.58%) Investment Banking
13 1 (0.29%) General Ledger
13 1 (0.29%) Marketing
Job Titles
1 78 (22.48%) Analyst
2 39 (11.24%) Support Analyst
3 35 (10.09%) Service Manager
4 31 (8.93%) Help Desk Support
5 28 (8.07%) 1st Line Support
5 28 (8.07%) IT Support
6 26 (7.49%) Support Engineer
7 25 (7.20%) Consultant
8 24 (6.92%) Service Analyst
9 21 (6.05%) Service Desk Analyst
10 20 (5.76%) IT Engineer
11 19 (5.48%) Help Desk Analyst
12 18 (5.19%) 3rd Line Support
12 18 (5.19%) Applications Support
13 16 (4.61%) Delivery Manager
13 16 (4.61%) Services Delivery Manager
13 16 (4.61%) Team Leader
14 15 (4.32%) 2nd Line Support
14 15 (4.32%) First Line Help Desk Support
14 15 (4.32%) Support Technician
Libraries, Frameworks & Software Standards
1 10 (2.88%) .NET
2 9 (2.59%) Web Services
3 7 (2.02%) Flash
4 5 (1.44%) ASP.NET
5 4 (1.15%) AngularJS
5 4 (1.15%) ASP.NET Web API
5 4 (1.15%) CSS
5 4 (1.15%) HTML
5 4 (1.15%) HTML5
5 4 (1.15%) Middleware
6 3 (0.86%) .NET Framework
6 3 (0.86%) EDI
6 3 (0.86%) SAPUI5
6 3 (0.86%) XML
7 2 (0.58%) WinForms
8 1 (0.29%) 802.1X
8 1 (0.29%) Oracle Fusion
8 1 (0.29%) SAP Business Workflow
8 1 (0.29%) WCF
Miscellaneous
1 30 (8.65%) Analytical Skills
2 27 (7.78%) Data Centre
3 26 (7.49%) Management Information System
4 23 (6.63%) iPad
5 10 (2.88%) Computer Science
6 9 (2.59%) Enterprise Software
7 7 (2.02%) CMDB
7 7 (2.02%) Data Protection Act
7 7 (2.02%) Driving Licence
7 7 (2.02%) Life Science
8 5 (1.44%) Public Cloud
9 4 (1.15%) Virtual Team
9 4 (1.15%) Wiki
10 3 (0.86%) Pricing Data
11 2 (0.58%) User Experience
12 1 (0.29%) Algorithms
12 1 (0.29%) Cyberthreat
12 1 (0.29%) Digital Signage
12 1 (0.29%) Private Cloud
12 1 (0.29%) Security Operations Centre
Operating Systems
1 111 (31.99%) Windows
2 37 (10.66%) Windows Server
3 26 (7.49%) Linux
4 25 (7.20%) Windows Server 2008
5 24 (6.92%) Windows Server 2012
6 21 (6.05%) Windows 7
7 20 (5.76%) Windows Server 2003
8 16 (4.61%) Unix
9 13 (3.75%) Windows 8
10 12 (3.46%) Windows XP
11 5 (1.44%) Windows 10
12 4 (1.15%) Android
12 4 (1.15%) Apple iOS
13 2 (0.58%) Mac OS X
13 2 (0.58%) Windows Vista
14 1 (0.29%) AIX
14 1 (0.29%) Mac OS
14 1 (0.29%) Windows 2000
Processes & Methodologies
1 152 (43.80%) ITIL
2 56 (16.14%) Service Management
3 48 (13.83%) Service Delivery
4 36 (10.37%) Problem Management
5 32 (9.22%) Incident Management
5 32 (9.22%) Stakeholder Management
5 32 (9.22%) Time Management
6 28 (8.07%) Disaster Recovery
6 28 (8.07%) Performance Management
7 27 (7.78%) IT Strategy
7 27 (7.78%) Statistics
8 25 (7.20%) ITIL V3
9 24 (6.92%) Line Management
10 20 (5.76%) Mentoring
11 18 (5.19%) CRM
11 18 (5.19%) Root Cause Analysis
11 18 (5.19%) Service Design
12 17 (4.90%) ITSM
12 17 (4.90%) Project Management
13 16 (4.61%) Continuous Improvement
Programming Languages
1 43 (12.39%) SQL
2 13 (3.75%) PowerShell
3 10 (2.88%) C#
3 10 (2.88%) T-SQL
4 5 (1.44%) C
5 3 (0.86%) PL/SQL
5 3 (0.86%) VB.NET
5 3 (0.86%) VBA
6 2 (0.58%) ABAP
6 2 (0.58%) COBOL
6 2 (0.58%) VB
7 1 (0.29%) Java
7 1 (0.29%) Perl
7 1 (0.29%) Shell Script
Qualifications
1 36 (10.37%) Cisco Certification
2 32 (9.22%) ITIL Certification
3 29 (8.36%) CCNP
4 28 (8.07%) Microsoft Certification
5 22 (6.34%) Security Cleared
6 21 (6.05%) CCNA
6 21 (6.05%) Degree
7 17 (4.90%) MCP
8 13 (3.75%) BC Cleared
9 11 (3.17%) ISEB
10 9 (2.59%) MCSA
10 9 (2.59%) MCSE
10 9 (2.59%) SC Cleared
11 5 (1.44%) MCITP
12 4 (1.15%) ITIL Foundation Certificate
13 3 (0.86%) BPSS Clearance
13 3 (0.86%) CISA
13 3 (0.86%) CISM
14 2 (0.58%) MBA
14 2 (0.58%) RHCT
Quality Assurance & Compliance
1 15 (4.32%) QA
2 11 (3.17%) PCI DSS
3 5 (1.44%) Data Quality
4 3 (0.86%) ISO/IEC 27001
5 1 (0.29%) PMO
System Software
1 89 (25.65%) Active Directory
2 23 (6.63%) VMware Infrastructure
3 9 (2.59%) Hyper-V
4 5 (1.44%) Terminal Server
5 2 (0.58%) Microsoft Virtual Server
5 2 (0.58%) NDS
5 2 (0.58%) NetIQ eDirectory
5 2 (0.58%) Terminal Services
5 2 (0.58%) Virtual Servers
5 2 (0.58%) VMware ESX
5 2 (0.58%) VMware ESXi
5 2 (0.58%) vSphere
5 2 (0.58%) XenApp
6 1 (0.29%) Firmware
6 1 (0.29%) XenDesktop
Systems Management
1 9 (2.59%) SCCM
2 5 (1.44%) Backup Exec
2 5 (1.44%) Cisco UCCE
2 5 (1.44%) SCOM
3 3 (0.86%) PaperCut
4 2 (0.58%) Cisco UCCX
4 2 (0.58%) Systems Management Server (SMS)
5 1 (0.29%) Cisco CUCM
5 1 (0.29%) Ganglia
5 1 (0.29%) Microsoft Clustering
5 1 (0.29%) Netcool
5 1 (0.29%) Norton AntiVirus
5 1 (0.29%) Opscode Chef
5 1 (0.29%) Puppet
Vendors
1 117 (33.72%) Microsoft
2 58 (16.71%) Cisco
3 46 (13.26%) VMware
4 32 (9.22%) Citrix
5 12 (3.46%) Remedy
5 12 (3.46%) SAP
6 11 (3.17%) Cadence
7 9 (2.59%) Computacenter
7 9 (2.59%) Dell
7 9 (2.59%) HP
7 9 (2.59%) Oracle
8 8 (2.31%) Intel
8 8 (2.31%) Juniper
9 7 (2.02%) Meraki
9 7 (2.02%) Veeam
10 6 (1.73%) Atlassian
10 6 (1.73%) Draytek
10 6 (1.73%) Fortinet
10 6 (1.73%) Intel Security
10 6 (1.73%) Symantec
Greater Manchester
Etech Partners
Salary: Up to £26,000 per annum + Benefits
Posted: 15 hours ago
Blackburn, Lancashire
Searchability
Salary: £14000 - £16000 per annum
Posted: 16 hours ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Cheshire
Networking People
Salary: £18000 - £24000 per annum + 15-20% Shift Allowance
Posted: 22 hours ago
Merseyside
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 22 hours ago
Alderley Edge, Cheshire
Hiring People
Salary: Competitive salary
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 4 days ago
Crewe, Cheshire
Digitech Resourcing Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 6 days ago
Salford, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £30000.00 per annum
Posted: 4 days ago
Warrington
Cathcart Associates
Salary: £22000 - £26000 per annum
Posted: 14 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 23 hours ago
Manchester, Lancashire
Certes Computing Ltd
Salary: £20000 - £21000 per annum + Pension, Healthcare, Training
Posted: 6 days ago
Manchester, Lancashire
Certes Computing Ltd
Salary: £20000 - £23000 per annum + Plus Benefits/Training
Posted: 6 days ago
Salford
Applause IT Ltd
Salary: £20000 - £25000 per annum
Posted: 13 days ago
Manchester
Recruitment Revolution Limited
Salary: £20,000 - £24,000 DOE + Excellent Company Benefits
Posted: 7 days ago
Alderley Edge, Cheshire
Northgate Public Services
Posted: 8 days ago
Stockport
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £40000.00 per annum + Benefits
Posted: 8 days ago
Congleton, Cheshire
The SmartList
Posted: 19 days ago
Liverpool
Robert Walters UK
Salary: £25000 - £39000 per annum + Additional Benefits
Posted: 23 days ago
Manchester
Robert Walters UK
Salary: £35000 - £37000 per annum + Additional Benefits
Posted: 26 days ago
Greater Manchester
IntaPeople
Salary: £23000 - £26000 per annum
Posted: 6 days ago
Salford
Hays Specialist Recruitment Ltd
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 20 days ago
Chester Le Street, County Durham
ITPS
Salary: Competitive + Benefits
Posted: 27 days ago
Manchester, Lancashire
Proactive Appointments
Salary: Competitive + Car + Bonus + Benefits
Posted: Yesterday
Manchester
Robert Walters UK
Salary: £30000 - £40000 per annum
Posted: 22 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 19 days ago