The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England / North West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 99 107 85
Rank change year-on-year +8 -22  
Permanent jobs citing SLA 206 142 202
As % of all permanent IT jobs advertised in the North West 3.01% 2.52% 3.17%
As % of the Quality Assurance & Compliance category 26.72% 21.58% 25.06%
Number of salaries quoted 136 114 153
Median salary £26,375 £35,000 £36,750
Median salary % change year-on-year -24.64% -4.76%  
90% offered a salary of more than £20,000 £20,000 £20,250
10% offered a salary of more than £39,000 £50,000 £55,000
UK excluding London median salary £36,000 £34,000 £34,000
% change year-on-year +5.88% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
North West
Permanent job vacancies with a requirement for quality assurance and compliance skills 771 658 806
As % of all permanent IT job vacancies advertised in the North West 11.28% 11.70% 12.65%
Number of salaries quoted 550 537 653
Median salary £37,500 £42,500 £40,000
Median salary % change year-on-year -11.76% +6.25%  
90% offered a salary of more than £25,000 £25,850 £26,525
10% offered a salary of more than £60,000 £57,500 £63,250
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the North West.

Salary trend for SLA in the North West

SLA
Salary Histogram in the North West

The salary distribution of IT jobs citing SLA in the North West over the 3 months to 23 June 2017.

Salary histogram for SLA in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 148 £26,000 -25.71% 13
Cheshire -13 42 £29,000 -12.12% 6
Lancashire +2 7 £25,000 +5.26% 3
Merseyside -8 7 £24,750 -45.00% 4
Cumbria -10 1 - -
SLA
England

For the 6 months to 23 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 155 (42.82%) ITIL
2 127 (35.08%) Windows
3 114 (31.49%) Microsoft
4 89 (24.59%) Cisco
5 80 (22.10%) Active Directory
6 58 (16.02%) Incident Management
7 56 (15.47%) Windows Server
8 54 (14.92%) Microsoft Office
9 53 (14.64%) Service Delivery
10 52 (14.36%) MS Exchange
10 52 (14.36%) IT Strategy
11 50 (13.81%) Service Management
12 49 (13.54%) Firewall
12 49 (13.54%) WAN
12 49 (13.54%) Cisco Certification
13 44 (12.15%) VMware
14 42 (11.60%) Finance
15 41 (11.33%) ITIL Certification
16 39 (10.77%) LAN
17 38 (10.50%) Citrix
18 37 (10.22%) SAP
19 34 (9.39%) Management Information System
20 33 (9.12%) Microsoft Certification
20 33 (9.12%) Office 365
21 32 (8.84%) CCNP
22 30 (8.29%) SQL
22 30 (8.29%) Windows Server 2003
22 30 (8.29%) Windows Server 2012
23 28 (7.73%) Demand Management
23 28 (7.73%) IT Governance

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (14.36%) MS Exchange
2 25 (6.91%) Exchange Server 2010
3 14 (3.87%) Exchange Server 2007
3 14 (3.87%) SharePoint
4 13 (3.59%) Exchange Server 2003
5 8 (2.21%) Exchange Server 2013
6 6 (1.66%) Confluence
6 6 (1.66%) Skype for Business
7 3 (0.83%) IIS
8 1 (0.28%) EPiServer
8 1 (0.28%) Oracle SOA Suite
8 1 (0.28%) SharePoint 2013
8 1 (0.28%) Umbraco
Applications
1 54 (14.92%) Microsoft Office
2 20 (5.52%) Microsoft Excel
3 6 (1.66%) Microsoft PowerPoint
4 4 (1.10%) Spreadsheet
5 3 (0.83%) MS Visio
Business Applications
1 20 (5.52%) SAP MM
2 15 (4.14%) SAP MII
2 15 (4.14%) SAP PP
2 15 (4.14%) SAP PP-PI
3 10 (2.76%) Dynamics NAV
4 5 (1.38%) SAP CO
4 5 (1.38%) SAP FI
4 5 (1.38%) SAP FI/CO
5 1 (0.28%) Hyperion Planning
5 1 (0.28%) Oracle CRM
5 1 (0.28%) Oracle ERP
5 1 (0.28%) PeopleSoft CRM
5 1 (0.28%) PeopleSoft HRMS
5 1 (0.28%) Remedy ITSM
5 1 (0.28%) SAP Business One
5 1 (0.28%) SAP FSCM
Cloud Services
1 33 (9.12%) Office 365
2 12 (3.31%) IaaS
3 11 (3.04%) SaaS
4 8 (2.21%) Microsoft Azure
5 6 (1.66%) G Suite
6 4 (1.10%) Amazon AWS
6 4 (1.10%) Cloud Computing
7 3 (0.83%) PaaS
8 1 (0.28%) Adobe Creative Cloud
8 1 (0.28%) Boomi
8 1 (0.28%) Google Analytics
Communications & Networking
1 49 (13.54%) Firewall
1 49 (13.54%) WAN
2 39 (10.77%) LAN
3 26 (7.18%) TCP/IP
4 18 (4.97%) Unified Communications
5 17 (4.70%) VoIP
6 15 (4.14%) DNS
7 11 (3.04%) VPN
8 10 (2.76%) DHCP
9 9 (2.49%) BGP
10 8 (2.21%) Broadband
10 8 (2.21%) Ethernet
10 8 (2.21%) MPLS
10 8 (2.21%) NetScaler
11 7 (1.93%) Network Security
12 6 (1.66%) Remote Desktop
12 6 (1.66%) SAN
12 6 (1.66%) VLAN
12 6 (1.66%) Wireless
13 5 (1.38%) Skype
Database & Business Intelligence
1 21 (5.80%) SQL Server
2 7 (1.93%) Crystal Reports
2 7 (1.93%) PowerPivot
2 7 (1.93%) QlikView
2 7 (1.93%) SQL Server Reporting Services
3 5 (1.38%) GIS
3 5 (1.38%) SQL Server Integration Services
4 4 (1.10%) SQL Server 2008
4 4 (1.10%) SQL Server Analysis Services
5 3 (0.83%) Power BI
5 3 (0.83%) SQL Server 2012
6 2 (0.55%) Relational Database
7 1 (0.28%) Essbase
7 1 (0.28%) Oracle BI EE
7 1 (0.28%) SAP BW
7 1 (0.28%) Spotfire
7 1 (0.28%) SQL Server 2005
Development Applications
1 6 (1.66%) JIRA
2 5 (1.38%) Visual Studio
3 3 (0.83%) SQL Server Management Studio (SSMS)
3 3 (0.83%) Team Foundation Server
3 3 (0.83%) TeamCity
4 2 (0.55%) Jenkins
General
1 42 (11.60%) Finance
2 26 (7.18%) Telecoms
3 22 (6.08%) Manufacturing
4 11 (3.04%) Retail
5 9 (2.49%) Back Office
6 8 (2.21%) Banking
6 8 (2.21%) Law
7 7 (1.93%) Legal
8 6 (1.66%) Billing
9 5 (1.38%) Investment Banking
10 3 (0.83%) Local Government
11 2 (0.55%) Games
11 2 (0.55%) Military
12 1 (0.28%) Automotive
12 1 (0.28%) Corporate Banking
12 1 (0.28%) Electronics
12 1 (0.28%) Financial Institution
12 1 (0.28%) General Ledger
12 1 (0.28%) Multimedia
12 1 (0.28%) Pharmaceutical
Job Titles
1 91 (25.14%) Analyst
2 45 (12.43%) Service Manager
3 33 (9.12%) Support Analyst
4 30 (8.29%) 1st Line Support
5 28 (7.73%) Service Analyst
6 25 (6.91%) Service Desk Manager
7 24 (6.63%) Service Desk Analyst
8 23 (6.35%) IT Manager
9 20 (5.52%) SAP Manager
9 20 (5.52%) Support Engineer
10 18 (4.97%) IT Services Manager
10 18 (4.97%) Network Engineer
11 17 (4.70%) 2nd Line Support
12 16 (4.42%) Consultant
12 16 (4.42%) Help Desk Support
13 14 (3.87%) Operations Manager
14 13 (3.59%) First Line Help Desk Support
15 12 (3.31%) 3rd Line Support
15 12 (3.31%) Applications Support
15 12 (3.31%) Support Technician
Libraries, Frameworks & Software Standards
1 15 (4.14%) SAPUI5
2 10 (2.76%) .NET
2 10 (2.76%) XML
3 8 (2.21%) EDI
4 6 (1.66%) ASP.NET
5 5 (1.38%) CSS
5 5 (1.38%) HTML
5 5 (1.38%) Web Services
6 3 (0.83%) 802.1X
6 3 (0.83%) AngularJS
6 3 (0.83%) ASP.NET Web API
6 3 (0.83%) ASP.NET Web Forms
6 3 (0.83%) HTML5
6 3 (0.83%) SOAP
7 2 (0.55%) Middleware
8 1 (0.28%) Oracle Fusion
8 1 (0.28%) SAP Business Workflow
Miscellaneous
1 34 (9.39%) Management Information System
2 27 (7.46%) Analytical Skills
3 16 (4.42%) CMDB
4 10 (2.76%) Greenfield Project
5 9 (2.49%) iPad
6 8 (2.21%) Data Centre
7 7 (1.93%) Enterprise Software
7 7 (1.93%) Video Conferencing
8 6 (1.66%) Life Science
8 6 (1.66%) Virtual Team
9 5 (1.38%) Replication
10 4 (1.10%) Driving Licence
10 4 (1.10%) EPoS
10 4 (1.10%) Pricing Data
11 3 (0.83%) Clustering
11 3 (0.83%) FMCG
11 3 (0.83%) NHS
11 3 (0.83%) Wiki
12 2 (0.55%) Blackberry
12 2 (0.55%) Computer Science
Operating Systems
1 127 (35.08%) Windows
2 56 (15.47%) Windows Server
3 30 (8.29%) Windows Server 2003
3 30 (8.29%) Windows Server 2012
4 26 (7.18%) Windows 7
5 21 (5.80%) Windows Server 2008
6 15 (4.14%) Linux
6 15 (4.14%) Windows 8
7 11 (3.04%) Windows 10
8 8 (2.21%) Unix
9 3 (0.83%) Windows XP
10 2 (0.55%) Windows Vista
11 1 (0.28%) Android
11 1 (0.28%) Apple iOS
11 1 (0.28%) Mac OS
11 1 (0.28%) Mac OS X
Processes & Methodologies
1 155 (42.82%) ITIL
2 58 (16.02%) Incident Management
3 53 (14.64%) Service Delivery
4 52 (14.36%) IT Strategy
5 50 (13.81%) Service Management
6 28 (7.73%) Demand Management
6 28 (7.73%) IT Governance
6 28 (7.73%) Problem Management
7 26 (7.18%) Line Management
8 24 (6.63%) Performance Management
8 24 (6.63%) Record to Report
8 24 (6.63%) Stakeholder Management
9 23 (6.35%) Configuration Management
10 22 (6.08%) Time Management
11 19 (5.25%) Continuous Improvement
11 19 (5.25%) Statistics
12 17 (4.70%) Change Management
12 17 (4.70%) CRM
12 17 (4.70%) People Management
12 17 (4.70%) Project Management
Programming Languages
1 30 (8.29%) SQL
2 11 (3.04%) C#
3 8 (2.21%) T-SQL
4 6 (1.66%) VBA
5 3 (0.83%) PowerShell
6 2 (0.55%) C
6 2 (0.55%) JavaScript
6 2 (0.55%) PL/SQL
6 2 (0.55%) VB
7 1 (0.28%) ABAP
Qualifications
1 49 (13.54%) Cisco Certification
2 41 (11.33%) ITIL Certification
3 33 (9.12%) Microsoft Certification
4 32 (8.84%) CCNP
5 25 (6.91%) CCNA
6 24 (6.63%) MCSE
6 24 (6.63%) Security Cleared
7 22 (6.08%) MCP
8 16 (4.42%) MCSA
9 13 (3.59%) Degree
10 12 (3.31%) CISA
10 12 (3.31%) CISM
11 11 (3.04%) BC Cleared
11 11 (3.04%) SC Cleared
12 6 (1.66%) CCIE
13 4 (1.10%) CISSP
13 4 (1.10%) ISEB
14 3 (0.83%) CCDP
14 3 (0.83%) HP ASE
14 3 (0.83%) HP MASE
Quality Assurance & Compliance
1 12 (3.31%) ISO/IEC 27001
2 11 (3.04%) QA
3 3 (0.83%) Data Quality
4 2 (0.55%) PCI DSS
System Software
1 80 (22.10%) Active Directory
2 21 (5.80%) Hyper-V
3 16 (4.42%) VMware Infrastructure
4 8 (2.21%) Terminal Server
5 7 (1.93%) VMware ESXi
6 6 (1.66%) XenApp
7 3 (0.83%) Terminal Services
7 3 (0.83%) vSphere
7 3 (0.83%) XenDesktop
Systems Management
1 10 (2.76%) SCCM
2 6 (1.66%) Cisco CUCM
3 4 (1.10%) FortiGate
4 2 (0.55%) Norton AntiVirus
4 2 (0.55%) Opscode Chef
4 2 (0.55%) Puppet
5 1 (0.28%) Backup Exec
5 1 (0.28%) Cisco UCCE
5 1 (0.28%) Nagios
5 1 (0.28%) Netcool
5 1 (0.28%) SCOM
5 1 (0.28%) TeamSite
5 1 (0.28%) vCenter Server
Vendors
1 114 (31.49%) Microsoft
2 89 (24.59%) Cisco
3 44 (12.15%) VMware
4 38 (10.50%) Citrix
5 37 (10.22%) SAP
6 18 (4.97%) Juniper
7 9 (2.49%) HP
8 8 (2.21%) Google
9 7 (1.93%) F5
9 7 (1.93%) Meraki
9 7 (1.93%) Riverbed
10 6 (1.66%) Atlassian
11 5 (1.38%) CheckPoint
11 5 (1.38%) Computacenter
11 5 (1.38%) Intel
11 5 (1.38%) Oracle
12 4 (1.10%) Cadence
12 4 (1.10%) EMC
12 4 (1.10%) PeopleSoft
12 4 (1.10%) Remedy
Cheadle, Cheshire
Jagger Talent
Salary: From £17,000 to £20,000 per annum + Parking + Pension + Overtime
Posted: 17 hours ago
Wilmslow, Cheshire
Rullion
Posted: 2 days ago
Preston, Lancashire
Omni RMS
Posted: 23 hours ago
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 18 hours ago
Burnley, Lancashire
CPS Group UK
Salary: £40000 - £50000 per annum + Incredible bens
Posted: Yesterday
Liverpool, Merseyside
Searchability
Salary: £20000 - £25000 per annum
Posted: Yesterday
Liverpool, Merseyside
National Museums Liverpool
Salary: £21,534 per annum
Posted: Yesterday
Manchester, Lancashire
Rullion
Posted: 3 days ago
Burnley
Robert Walters UK
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Chester, Cheshire
Hydrogen Group
Salary: £35000.00 - £45000.00 per annum
Posted: 2 days ago
Cheshire
Adria Solutions Ltd
Salary: £40000 - £60000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £22000 per annum + Training
Posted: Yesterday
Cheshire
HAYS INFORMATION TECHNOLOGY
Posted: 3 days ago
Manchester
IQ Telecom
Salary: £23000 - £24000 per annum
Posted: 10 days ago
Manchester
Michael Page Technology
Salary: £23000 - £25000 per annum
Posted: 8 days ago
Cheshire
Proprius Recruitment
Salary: From £45,000 to £70,000 per annum Plus Excellent Bonus & Benefits
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £42000 per annum
Posted: 6 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 10 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Manchester
Proactive Appointments
Salary: Competitive + Bonus + Benefits
Posted: 3 days ago
Manchester
Deerfoot IT Resources Ltd
Posted: 22 days ago
Manchester
Recruitment Revolution Limited
Salary: £20,000 - £24,000 DOE + Excellent Company Benefits
Posted: 22 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum plus bonus and benefits
Posted: 3 days ago
Manchester
CPS Group Limited
Posted: 21 days ago
Liverpool
Cathcart Associates
Salary: £18000 - £25000 per annum
Posted: 21 days ago