The median annual salary for a Customer Analyst was £30,000 in advertised job vacancies in the North West during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Customer Analyst
England / North West
Rank 245 230 251
Rank change year-on-year -15 +21  
Permanent jobs requiring a Customer Analyst 2 6 7
As % of all permanent IT jobs advertised in the North West 0.033% 0.11% 0.11%
As % of the Job Titles category 0.034% 0.11% 0.11%
Number of salaries quoted 1 5 7
Median salary £30,000 £31,500 £28,000
Median salary % change year-on-year -4.76% +12.50%  
UK excluding London median salary £36,250 £29,875 £24,500
% change year-on-year +21.33% +21.93%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5897 5519 6450
As % of all permanent IT job vacancies advertised in the North West 96.80% 97.08% 96.79%
Number of salaries quoted 4923 4630 5198
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Customer Analyst
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in the North West

Customer Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in the North West.

Salary trend for Customer Analyst in the North West

Customer Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the North West region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 2 £30,000 -4.76% 2
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 March 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Customer Analyst in the job title.

1 6 (75.00%) SQL
2 4 (50.00%) SLA
3 2 (25.00%) Marketing
3 2 (25.00%) Predictive Modelling
3 2 (25.00%) SAS
4 1 (12.50%) MS PowerPoint
4 1 (12.50%) SAP InfiniteInsight
4 1 (12.50%) Salesforce.com
4 1 (12.50%) R
4 1 (12.50%) Eloqua
4 1 (12.50%) Big Data
4 1 (12.50%) Customer Insight
4 1 (12.50%) Statistical Modelling
4 1 (12.50%) Mobile App
4 1 (12.50%) User Experience
4 1 (12.50%) Analytical Skills
4 1 (12.50%) SDLC
4 1 (12.50%) Digital Marketing
4 1 (12.50%) SAS Enterprise Miner
4 1 (12.50%) Telematics
4 1 (12.50%) Requirements Engineering
4 1 (12.50%) Agile Software Development
4 1 (12.50%) Retail
4 1 (12.50%) Data Analysis
4 1 (12.50%) Telecoms
4 1 (12.50%) MS Office
4 1 (12.50%) Python
4 1 (12.50%) MS Excel
4 1 (12.50%) CRM
4 1 (12.50%) E-Commerce

Customer Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) SAS
Applications
1 1 (12.50%) MS Excel
1 1 (12.50%) MS Office
1 1 (12.50%) MS PowerPoint
Business Applications
1 1 (12.50%) Eloqua
1 1 (12.50%) SAP InfiniteInsight
Database & Business Intelligence
1 1 (12.50%) Big Data
1 1 (12.50%) SAS Enterprise Miner
General
1 2 (25.00%) Marketing
2 1 (12.50%) Retail
2 1 (12.50%) Telecoms
Miscellaneous
1 1 (12.50%) Analytical Skills
1 1 (12.50%) Mobile App
1 1 (12.50%) User Experience
Processes & Methodologies
1 2 (25.00%) Predictive Modelling
2 1 (12.50%) Agile Software Development
2 1 (12.50%) CRM
2 1 (12.50%) Customer Insight
2 1 (12.50%) Data Analysis
2 1 (12.50%) Data Modelling
2 1 (12.50%) Digital Marketing
2 1 (12.50%) E-Commerce
2 1 (12.50%) Requirements Engineering
2 1 (12.50%) SDLC
2 1 (12.50%) Statistical Modelling
2 1 (12.50%) Telematics
Programming Languages
1 6 (75.00%) SQL
2 1 (12.50%) Python
2 1 (12.50%) R
Quality Assurance & Compliance
1 4 (50.00%) SLA
Vendors
1 1 (12.50%) Salesforce.com
Salford, Lancashire
Maclean Moore Consulting
Salary: From £35,000 to £45,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Swinton
Salary: From £32,000 to £36,000 per annum
Posted: 20 days ago