Period
to 18 October 2017

The median annual salary for a Customer Analyst was £27,500 in advertised job vacancies in the North West during the 6 months to 18 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
England > North West
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 351 345 356
Rank change year-on-year -6 +11 +11
Permanent jobs requiring a Customer Analyst 10 12 11
As % of all permanent IT jobs advertised in the North West 0.078% 0.098% 0.084%
As % of the Job Titles category 0.081% 0.10% 0.087%
Number of salaries quoted 9 10 6
North West median annual salary £27,500 £23,000 £29,250
Median salary % change year-on-year +19.57% -21.37% +2.63%
10th Percentile £25,750 £21,975 £21,875
90th Percentile £31,700 £33,050 £33,000
England median annual salary £33,000 £33,000 £30,000
% change year-on-year - +10.00% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12343 11865 12662
% of permanent IT jobs with a recognized job title 96.63% 97.33% 96.78%
Number of salaries quoted 9888 9989 10407
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £25,000 £24,750 £23,250
90th Percentile £63,750 £61,250 £58,750
England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Customer Analyst
Job Vacancy Trend in the North West

Job postings that featured Customer Analyst in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Customer Analyst in the North West

Customer Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in the North West.

Salary trend for Customer Analyst in the North West

Customer Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the North West region over the 6 months to 18 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 9 £27,500 +19.57%
Cheshire - 1 - -
Customer Analyst
England

Customer Analyst Skill Set
Top 28 Co-occurring IT Skills in the North West

For the 6 months to 18 October 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Customer Analyst in the job title.

1 9 (90.00%) Customer Insight
1 9 (90.00%) Analytical Skills
2 6 (60.00%) Direct Marketing
2 6 (60.00%) Marketing
2 6 (60.00%) CRM
3 5 (50.00%) SQL
3 5 (50.00%) Analytics
4 4 (40.00%) Customer Analysis
4 4 (40.00%) FastStats
4 4 (40.00%) Web Analytics
5 3 (30.00%) Degree
6 2 (20.00%) Mathematics
6 2 (20.00%) Computer Science
6 2 (20.00%) Digital Marketing
6 2 (20.00%) Tableau
6 2 (20.00%) Continuous Improvement
6 2 (20.00%) Performance Improvement
6 2 (20.00%) Marketing Strategy
6 2 (20.00%) Statistics
6 2 (20.00%) Retail
6 2 (20.00%) Service Delivery
6 2 (20.00%) Microsoft Office
6 2 (20.00%) Microsoft Excel
6 2 (20.00%) Business Intelligence
6 2 (20.00%) Microsoft
7 1 (10.00%) SAS
7 1 (10.00%) Predictive Modelling
7 1 (10.00%) Scorecard

Customer Analyst Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) SAS
Applications
1 2 (20.00%) Microsoft Excel
1 2 (20.00%) Microsoft Office
Business Applications
1 4 (40.00%) FastStats
General
1 6 (60.00%) Marketing
2 2 (20.00%) Retail
Miscellaneous
1 9 (90.00%) Analytical Skills
2 2 (20.00%) Computer Science
Processes & Methodologies
1 9 (90.00%) Customer Insight
2 6 (60.00%) CRM
2 6 (60.00%) Direct Marketing
3 5 (50.00%) Analytics
4 4 (40.00%) Customer Analysis
4 4 (40.00%) Web Analytics
5 2 (20.00%) Business Intelligence
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Digital Marketing
5 2 (20.00%) Marketing Strategy
5 2 (20.00%) Mathematics
5 2 (20.00%) Performance Improvement
5 2 (20.00%) Service Delivery
5 2 (20.00%) Statistics
6 1 (10.00%) Predictive Modelling
6 1 (10.00%) Scorecard
Programming Languages
1 5 (50.00%) SQL
Qualifications
1 3 (30.00%) Degree
Vendors
1 2 (20.00%) Microsoft
1 2 (20.00%) Tableau