Customer Analyst Jobs in England

Customer Analyst
UK > England

The median Customer Analyst salary in England is £38,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 773 606 1023
Rank change year-on-year -167 +417 -201
Permanent jobs requiring a Customer Analyst 64 371 95
As % of all permanent jobs advertised in England 0.075% 0.40% 0.073%
As % of the Job Titles category 0.080% 0.43% 0.076%
Number of salaries quoted 52 54 49
10th Percentile £26,250 £30,900 £25,000
25th Percentile £36,250 £35,500 £32,500
Median annual salary (50th Percentile) £38,500 £46,250 £40,000
Median % change year-on-year -16.76% +15.63% +33.33%
75th Percentile £58,125 £57,931 £47,500
90th Percentile £61,250 £60,000 £53,750
UK median annual salary £38,500 £47,500 £40,000
% change year-on-year -18.95% +18.75% +33.33%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Analyst in England.

Salary trend for Customer Analyst in England

Customer Analyst
Salary Histogram in England

Salary distribution for jobs citing Customer Analyst in England over the 6 months to 25 April 2024.

Salary histogram for Customer Analyst in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +18 24 £46,750 +23.03% 2
London +95 21 £44,000 -26.67% 12
West Midlands +26 21 £55,000 +44.74% 1
South West -17 8 £37,500 -31.67%
North of England -185 7 £31,750 -25.29% 3
North West +15 4 £31,750 -23.01% 2
South East +1 4 £27,500 -29.49% 3
Yorkshire -111 3 £55,000 +29.41% 1
East Midlands - 3 £28,000 - 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Analyst in the job title.

1 40 (62.50%) Microsoft Excel
2 39 (60.94%) Power BI
2 39 (60.94%) Power Platform
3 37 (57.81%) Analytics
4 36 (56.25%) SQL
5 34 (53.13%) Python
6 31 (48.44%) Business Intelligence
7 25 (39.06%) Tableau
8 24 (37.50%) Finance
9 22 (34.38%) Degree
10 20 (31.25%) Customer Experience
10 20 (31.25%) Social Skills
10 20 (31.25%) Visualisation
10 20 (31.25%) Decision-Making
11 19 (29.69%) Analytical Skills
12 16 (25.00%) CRM
13 15 (23.44%) Microsoft
13 15 (23.44%) Retail
14 14 (21.88%) Actionable Insight
15 13 (20.31%) Customer Insight
15 13 (20.31%) Data Analytics
15 13 (20.31%) Customer Service
16 12 (18.75%) Continuous Improvement
16 12 (18.75%) Data Visualisation
17 11 (17.19%) Onboarding
17 11 (17.19%) Data Science
18 10 (15.63%) Collaborative Working
18 10 (15.63%) Azure
18 10 (15.63%) Databricks
19 9 (14.06%) Data Mining

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) SAS
Applications
1 40 (62.50%) Microsoft Excel
2 4 (6.25%) Microsoft PowerPoint
3 1 (1.56%) Microsoft Office
Cloud Services
1 39 (60.94%) Power Platform
2 10 (15.63%) Azure
3 9 (14.06%) Azure Synapse Analytics
4 4 (6.25%) Adobe Analytics
4 4 (6.25%) GCP
4 4 (6.25%) Google Analytics
Communications & Networking
1 4 (6.25%) SMS
Database & Business Intelligence
1 39 (60.94%) Power BI
2 25 (39.06%) Tableau
3 9 (14.06%) Data Mining
4 8 (12.50%) Oracle BI EE
5 7 (10.94%) Power Query
6 5 (7.81%) Big Data
6 5 (7.81%) SQL Server
7 4 (6.25%) BigQuery
General
1 24 (37.50%) Finance
2 20 (31.25%) Social Skills
3 19 (29.69%) Analytical Skills
4 15 (23.44%) Retail
5 9 (14.06%) Manufacturing
5 9 (14.06%) Marketing
6 4 (6.25%) Banking
6 4 (6.25%) Financial Institution
7 3 (4.69%) Billing
8 2 (3.13%) Legal
8 2 (3.13%) Public Sector
9 1 (1.56%) Inclusion and Diversity
9 1 (1.56%) Influencing Skills
9 1 (1.56%) Law
Libraries, Frameworks & Software Standards
1 2 (3.13%) .NET
1 2 (3.13%) Flash
Miscellaneous
1 11 (17.19%) Onboarding
2 4 (6.25%) Clustering
3 2 (3.13%) PropTech
4 1 (1.56%) Enterprise Software
Operating Systems
1 1 (1.56%) Windows
Processes & Methodologies
1 37 (57.81%) Analytics
2 31 (48.44%) Business Intelligence
3 20 (31.25%) Customer Experience
3 20 (31.25%) Decision-Making
3 20 (31.25%) Visualisation
4 16 (25.00%) CRM
5 14 (21.88%) Actionable Insight
6 13 (20.31%) Customer Insight
6 13 (20.31%) Customer Service
6 13 (20.31%) Data Analytics
7 12 (18.75%) Continuous Improvement
7 12 (18.75%) Data Visualisation
8 11 (17.19%) Data Science
9 10 (15.63%) Collaborative Working
10 9 (14.06%) Data Munging
10 9 (14.06%) Machine Learning
10 9 (14.06%) Problem-Solving
10 9 (14.06%) Statistical Modelling
11 8 (12.50%) Financial Analysis
11 8 (12.50%) Performance Metrics
Programming Languages
1 36 (56.25%) SQL
2 34 (53.13%) Python
3 8 (12.50%) R
3 8 (12.50%) VBA
4 7 (10.94%) Data Analysis Expressions
5 1 (1.56%) C#
5 1 (1.56%) T-SQL
Qualifications
1 22 (34.38%) Degree
2 3 (4.69%) Master's Degree
Quality Assurance & Compliance
1 1 (1.56%) SLA
Vendors
1 15 (23.44%) Microsoft
2 10 (15.63%) Databricks
3 9 (14.06%) Alteryx
4 8 (12.50%) Oracle
5 4 (6.25%) Adobe
5 4 (6.25%) Coremetrics
5 4 (6.25%) Google