The median annual salary for a Customer Analyst was £33,000 in advertised job vacancies in England during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
UK / England
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 779 786 836
Rank change year-on-year +7 +50  
Permanent jobs requiring a Customer Analyst 88 119 117
As % of all permanent IT jobs advertised in England 0.10% 0.13% 0.11%
As % of the Job Titles category 0.11% 0.14% 0.12%
Number of salaries quoted 71 106 85
Median salary £33,000 £32,500 £27,000
Median salary % change year-on-year +1.53% +20.37%  
90% offered a salary of more than £22,500 £19,250 £20,000
10% offered a salary of more than £50,000 £52,250 £45,500
UK excluding London median salary £32,500 £24,000 £21,500
% change year-on-year +35.41% +11.62%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80714 88007 100448
As % of all permanent IT job vacancies advertised in England 95.99% 96.53% 96.63%
Number of salaries quoted 66430 75068 83708
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Customer Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in England.

Salary trend for Customer Analyst in England

Customer Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Customer Analyst in England over the 3 months to 26 June 2017.

Salary histogram for Customer Analyst in England

Customer Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the England region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 23 £41,250 -8.33% 3
South East +61 21 £32,500 +30.00% 3
East Midlands +30 12 £35,000 +84.21%
South West -5 8 £40,000 +77.77%
West Midlands +12 7 £22,500 +9.75%
East of England -2 6 £35,000 -12.50% 1
North West -36 6 £27,500 +19.56% 1
Yorkshire -12 5 £31,446 +42.93% 1
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 26 June 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Customer Analyst in the job title.

1 54 (35.53%) SQL
2 45 (29.61%) Analytical Skills
3 40 (26.32%) Marketing
4 37 (24.34%) Finance
5 36 (23.68%) Analytics
6 30 (19.74%) Customer Insight
7 29 (19.08%) Windows
8 26 (17.11%) SLA
9 25 (16.45%) Microsoft Excel
10 24 (15.79%) Degree
11 21 (13.82%) Microsoft Office
12 20 (13.16%) Microsoft
13 19 (12.50%) Business Intelligence
14 18 (11.84%) Shell Script
14 18 (11.84%) CRM
14 18 (11.84%) Banking
15 16 (10.53%) Digital Marketing
15 16 (10.53%) Linux
16 15 (9.87%) Telecoms
16 15 (9.87%) SAP
16 15 (9.87%) Microsoft PowerPoint
17 14 (9.21%) Product Management
17 14 (9.21%) SAS
17 14 (9.21%) Project Management
18 13 (8.55%) Electronics
18 13 (8.55%) Manufacturing
18 13 (8.55%) Programme Management
18 13 (8.55%) SQL Server
18 13 (8.55%) MySQL
18 13 (8.55%) SAP Oil and Gas

Customer Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.21%) SAS
2 11 (7.24%) IIS
3 7 (4.61%) Apache
4 2 (1.32%) MS Exchange
5 1 (0.66%) Exchange Server 2007
5 1 (0.66%) JBoss
5 1 (0.66%) nginx
Applications
1 25 (16.45%) Microsoft Excel
2 21 (13.82%) Microsoft Office
3 15 (9.87%) Microsoft PowerPoint
4 3 (1.97%) SPSS
5 2 (1.32%) MS Visio
Business Applications
1 13 (8.55%) SAP Oil and Gas
2 4 (2.63%) FastStats
3 1 (0.66%) Eloqua
3 1 (0.66%) SAP CRM
3 1 (0.66%) SAP ERP
3 1 (0.66%) SAP InfiniteInsight
3 1 (0.66%) SAP IS-U
3 1 (0.66%) WebTrends
Cloud Services
1 3 (1.97%) Adobe Analytics
2 2 (1.32%) Google Analytics
3 1 (0.66%) Google Cloud Platform
3 1 (0.66%) Kissmetrics
Communications & Networking
1 11 (7.24%) LAN
1 11 (7.24%) WAN
2 8 (5.26%) Cisco ASA
2 8 (5.26%) Firewall
2 8 (5.26%) NAS
2 8 (5.26%) SAN
3 6 (3.95%) Intrusion Detection
3 6 (3.95%) Network Security
4 3 (1.97%) Internet
5 2 (1.32%) DNS
5 2 (1.32%) Remote Desktop
6 1 (0.66%) LDAP
Database & Business Intelligence
1 13 (8.55%) MySQL
1 13 (8.55%) SQL Server
2 3 (1.97%) BusinessObjects
3 2 (1.32%) Big Data
3 2 (1.32%) Data Mining
3 2 (1.32%) Data Warehouse
3 2 (1.32%) SQL Server Reporting Services
4 1 (0.66%) Base SAS
4 1 (0.66%) BigQuery
4 1 (0.66%) Hadoop
4 1 (0.66%) Mixpanel
4 1 (0.66%) MS Access
4 1 (0.66%) Pentaho
4 1 (0.66%) PostgreSQL
4 1 (0.66%) QlikView
4 1 (0.66%) SAS Enterprise Guide
4 1 (0.66%) SAS Enterprise Miner
4 1 (0.66%) Sisense
Development Applications
1 4 (2.63%) SQL Server Management Studio (SSMS)
2 2 (1.32%) Balsamiq Mockups
General
1 40 (26.32%) Marketing
2 37 (24.34%) Finance
3 18 (11.84%) Banking
4 15 (9.87%) Telecoms
5 13 (8.55%) Electronics
5 13 (8.55%) Manufacturing
6 9 (5.92%) Retail
7 8 (5.26%) French Language
8 6 (3.95%) German Language
9 5 (3.29%) Financial Institution
9 5 (3.29%) Italian Language
9 5 (3.29%) Polish Language
9 5 (3.29%) Portuguese Language
9 5 (3.29%) Spanish Language
9 5 (3.29%) Turkish Language
10 3 (1.97%) Games
11 2 (1.32%) Billing
11 2 (1.32%) Legal
11 2 (1.32%) Local Government
12 1 (0.66%) Military
Libraries, Frameworks & Software Standards
1 1 (0.66%) HTML
1 1 (0.66%) LAMP
1 1 (0.66%) LEMP Stack
1 1 (0.66%) Tapestry
1 1 (0.66%) Web Services
Miscellaneous
1 45 (29.61%) Analytical Skills
2 10 (6.58%) SWIFT
3 9 (5.92%) Management Information System
4 7 (4.61%) User Experience
5 6 (3.95%) Computer Science
5 6 (3.95%) Enterprise Software
6 4 (2.63%) Data Centre
6 4 (2.63%) Hedge funds
7 2 (1.32%) Driving Licence
8 1 (0.66%) Credit Risk
8 1 (0.66%) Data Structures
8 1 (0.66%) Digital Media
8 1 (0.66%) EPoS
8 1 (0.66%) Fintech
8 1 (0.66%) FMCG
8 1 (0.66%) Foreign Exchange (FX)
8 1 (0.66%) Mobile Games
8 1 (0.66%) Social Media
Operating Systems
1 29 (19.08%) Windows
2 16 (10.53%) Linux
3 8 (5.26%) AIX
3 8 (5.26%) CentOS
3 8 (5.26%) Windows Server
3 8 (5.26%) Windows Server 2008
3 8 (5.26%) Windows Server 2012
4 2 (1.32%) Unix
5 1 (0.66%) Android
5 1 (0.66%) Apple iOS
5 1 (0.66%) Mac OS
5 1 (0.66%) Windows 7
5 1 (0.66%) Windows XP
Processes & Methodologies
1 36 (23.68%) Analytics
2 30 (19.74%) Customer Insight
3 19 (12.50%) Business Intelligence
4 18 (11.84%) CRM
5 16 (10.53%) Digital Marketing
6 14 (9.21%) Product Management
6 14 (9.21%) Project Management
7 13 (8.55%) Programme Management
8 11 (7.24%) Data Analytics
8 11 (7.24%) Stakeholder Management
8 11 (7.24%) Web Analytics
9 10 (6.58%) Anti-Money Laundering
9 10 (6.58%) Data Analysis
9 10 (6.58%) Direct Marketing
9 10 (6.58%) ETL
9 10 (6.58%) Knowledge Management
9 10 (6.58%) Problem Management
9 10 (6.58%) Root Cause Analysis
10 9 (5.92%) ITIL
10 9 (5.92%) Service Management
Programming Languages
1 54 (35.53%) SQL
2 18 (11.84%) Shell Script
3 11 (7.24%) Java
4 10 (6.58%) Bash Shell
5 5 (3.29%) Python
6 3 (1.97%) R
6 3 (1.97%) VBA
7 1 (0.66%) ActionScript
7 1 (0.66%) JavaScript
7 1 (0.66%) PHP
7 1 (0.66%) T-SQL
Qualifications
1 24 (15.79%) Degree
2 8 (5.26%) CCNA
2 8 (5.26%) Cisco Certification
2 8 (5.26%) VMware Certified Professional (VCP)
3 5 (3.29%) Numerate Degree
4 2 (1.32%) ISEB
4 2 (1.32%) SC Cleared
4 2 (1.32%) Security Cleared
5 1 (0.66%) Master's Degree
5 1 (0.66%) PhD
5 1 (0.66%) SAS Certification
Quality Assurance & Compliance
1 26 (17.11%) SLA
2 4 (2.63%) QA
3 2 (1.32%) Data Quality
3 2 (1.32%) ISO/IEC 27001
3 2 (1.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.66%) Actionable Recommendations
System Software
1 12 (7.89%) Active Directory
Systems Management
1 1 (0.66%) Piwik
1 1 (0.66%) SCCM
Vendors
1 20 (13.16%) Microsoft
2 15 (9.87%) SAP
3 10 (6.58%) Cisco
3 10 (6.58%) Oracle
4 8 (5.26%) Red Hat
4 8 (5.26%) VMware
5 7 (4.61%) Confirmit
6 6 (3.95%) Tableau
7 3 (1.97%) Adobe
7 3 (1.97%) Google
7 3 (1.97%) Salesforce.com
8 1 (0.66%) Alteryx
8 1 (0.66%) Cognos
8 1 (0.66%) IBM
Liverpool, Merseyside
Ascent People Ltd
Salary: £18000 - £25000 per annum + Benefits + Bonus
Posted: 6 days ago
Thetford, Norfolk
Tec Partners
Salary: £30000.00 - £40000.00 per annum
Posted: 5 days ago
Hull, North Humberside
Harvey Nash plc
Salary: £21000 - £24500 per annum
Posted: 6 days ago
London
Resource Solutions - Visa
Posted: 3 days ago
London
Nigel Frank International
Salary: £55000 per annum
Posted: 5 days ago
Surrey
Clearwater People Solutions Ltd
Posted: 11 days ago
City, London
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Havant, Hampshire
Jobsite
Salary: Competitive Salary plus generous benefits
Posted: 25 days ago
Farnborough
People Source Consulting
Salary: £20000 - £45000 per annum + Benefits
Posted: 14 days ago