Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > North West
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 337 366 358
Rank change year-on-year +29 -8 +4
Permanent jobs citing ISO/IEC 20000 12 9 11
As % of all permanent IT jobs advertised in the North West 0.11% 0.068% 0.088%
As % of the Quality Assurance & Compliance category 0.73% 0.53% 0.72%
Number of salaries quoted 10 7 7
North West median annual salary £52,500 £55,000 £45,000
Median salary % change year-on-year -4.55% +22.22% +5.88%
10th Percentile £33,500 £55,000 £26,250
90th Percentile £58,750 £59,250 £49,500
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -10.00%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North West
Permanent vacancies with a requirement for quality assurance or compliance skills 1,644 1,686 1,538
As % of all permanent IT jobs advertised in the North West 14.50% 12.80% 12.35%
Number of salaries quoted 1,284 1,227 1,191
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +5.26%
10th Percentile £26,250 £25,000 £24,750
90th Percentile £68,750 £67,500 £63,750
England median annual salary £50,000 £50,000 £50,000

ISO/IEC 20000
Job Vacancy Trend in the North West

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ISO/IEC 20000 in the North West

ISO/IEC 20000
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the North West.

Salary trend for ISO/IEC 20000 in the North West

ISO/IEC 20000
Salary Histogram in the North West

The salary distribution of IT jobs citing ISO/IEC 20000 in the North West over the 6 months to 12 December 2018.

Salary histogram for ISO/IEC 20000 in the North West

ISO/IEC 20000
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the North West region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 6 £35,000 -
Cheshire +19 5 £57,500 +4.55% 1
Merseyside - 1 £45,000 - 1
ISO/IEC 20000
England

For the 6 months to 12 December 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ISO/IEC 20000.

1 12 (100.00%) ITIL
2 11 (91.67%) Service Management
3 10 (83.33%) Service Delivery
4 8 (66.67%) ITIL V3
5 6 (50.00%) Service Design
6 5 (41.67%) Finance
6 5 (41.67%) SLA
6 5 (41.67%) Problem-Solving
6 5 (41.67%) Due Diligence
6 5 (41.67%) Creative Problem-Solving
6 5 (41.67%) Customer Requirements
6 5 (41.67%) Greenfield Project
7 4 (33.33%) Acceptance Criteria
7 4 (33.33%) Smart Meter
7 4 (33.33%) Contract Management
7 4 (33.33%) Project Management
7 4 (33.33%) Risk Management
7 4 (33.33%) Stakeholder Management
7 4 (33.33%) Business Development
7 4 (33.33%) Operations Management
8 2 (16.67%) ITSM
8 2 (16.67%) ServiceNow
9 1 (8.33%) Office 365
9 1 (8.33%) Microsoft Azure
9 1 (8.33%) Requirements Engineering
9 1 (8.33%) vSphere
9 1 (8.33%) Self-Motivation
9 1 (8.33%) Translating Business Requirements
9 1 (8.33%) Management Information System
9 1 (8.33%) LAN

ISO/IEC 20000
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (8.33%) Microsoft Azure
1 1 (8.33%) Office 365
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
General
1 5 (41.67%) Finance
2 1 (8.33%) Law
Job Titles
1 6 (50.00%) Architect
1 6 (50.00%) Service Manager
2 5 (41.67%) Service Design Architect
3 4 (33.33%) Delivery Manager
3 4 (33.33%) Services Delivery Manager
4 2 (16.67%) ITIL Manager
4 2 (16.67%) ITIL Service Manager
5 1 (8.33%) Analyst
5 1 (8.33%) Infrastructure Analyst
5 1 (8.33%) IT Manager
5 1 (8.33%) IT Services Manager
5 1 (8.33%) ITIL Service Architect
5 1 (8.33%) ITIL Service Design Manager
5 1 (8.33%) Service Architect
5 1 (8.33%) Service Design Manager
Miscellaneous
1 5 (41.67%) Greenfield Project
2 4 (33.33%) Smart Meter
3 1 (8.33%) Management Information System
3 1 (8.33%) Self-Motivation
Processes & Methodologies
1 12 (100.00%) ITIL
2 11 (91.67%) Service Management
3 10 (83.33%) Service Delivery
4 8 (66.67%) ITIL V3
5 6 (50.00%) Service Design
6 5 (41.67%) Creative Problem-Solving
6 5 (41.67%) Customer Requirements
6 5 (41.67%) Due Diligence
6 5 (41.67%) Problem-Solving
7 4 (33.33%) Acceptance Criteria
7 4 (33.33%) Business Development
7 4 (33.33%) Contract Management
7 4 (33.33%) Operations Management
7 4 (33.33%) Project Management
7 4 (33.33%) Risk Management
7 4 (33.33%) Stakeholder Management
8 2 (16.67%) ITSM
9 1 (8.33%) Asset Management
9 1 (8.33%) Release Management
9 1 (8.33%) Requirements Engineering
Quality Assurance & Compliance
1 5 (41.67%) SLA
2 1 (8.33%) ISO/IEC 27001
System Software
1 1 (8.33%) vSphere
Vendors
1 2 (16.67%) ServiceNow
2 1 (8.33%) Cisco
2 1 (8.33%) Dell
2 1 (8.33%) Fortinet
2 1 (8.33%) Microsoft
2 1 (8.33%) VMware