Period
to 21 May 2019

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 May 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > North West
6 months to
21 May 2019
Same period 2018 Same period 2017
Rank 317 346 343
Rank change year-on-year +29 -3 -22
Permanent jobs citing ISO/IEC 20000 11 20 17
As % of all permanent IT jobs advertised in the North West 0.11% 0.16% 0.14%
As % of the Quality Assurance & Compliance category 0.72% 1.32% 1.22%
Number of salaries quoted 5 18 12
North West median annual salary £57,500 £53,750 £52,205
Median salary % change year-on-year +6.98% +2.96% -2.88%
10th Percentile £55,500 £40,250 £42,500
90th Percentile £70,000 £62,875 £65,467
England median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -10.00%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North West
Permanent vacancies with a requirement for quality assurance or compliance skills 1,527 1,512 1,392
As % of all permanent IT jobs advertised in the North West 15.11% 12.40% 11.32%
Number of salaries quoted 1,012 1,146 1,050
North West median annual salary £45,000 £45,000 £37,500
Median salary % change year-on-year - +20.00% -6.25%
10th Percentile £25,000 £24,000 £22,500
90th Percentile £72,500 £67,500 £61,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -1.04%

ISO/IEC 20000
Job Vacancy Trend in the North West

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ISO/IEC 20000 in the North West

ISO/IEC 20000
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the North West.

Salary trend for ISO/IEC 20000 in the North West

ISO/IEC 20000
Salary Histogram in the North West

The salary distribution of IT jobs citing ISO/IEC 20000 in the North West over the 6 months to 21 May 2019.

Salary histogram for ISO/IEC 20000 in the North West

ISO/IEC 20000
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the North West region over the 6 months to 21 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +34 6 £56,250 +2.27%
Manchester +24 5 £57,500 +21.05% 1
ISO/IEC 20000
England

For the 6 months to 21 May 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ISO/IEC 20000.

1 11 (100.00%) ITIL
2 6 (54.55%) Service Management
2 6 (54.55%) Service Delivery
3 5 (45.45%) ISO 9000
3 5 (45.45%) ISO 22301
4 4 (36.36%) Smart Meter
4 4 (36.36%) Service Design
4 4 (36.36%) Creative Problem-Solving
4 4 (36.36%) Customer Requirements
4 4 (36.36%) Greenfield Project
4 4 (36.36%) ITIL V3
4 4 (36.36%) Problem-Solving
4 4 (36.36%) Due Diligence
4 4 (36.36%) Project Management
5 3 (27.27%) Validation
5 3 (27.27%) Data Protection
5 3 (27.27%) Operations Management
5 3 (27.27%) ITSM
5 3 (27.27%) ISO 14001
5 3 (27.27%) Workshop Facilitation
5 3 (27.27%) Data Centre
5 3 (27.27%) Process Improvement
5 3 (27.27%) GDPR
6 2 (18.18%) Root Cause Analysis
6 2 (18.18%) BMC
6 2 (18.18%) Remedy
6 2 (18.18%) Risk Management
6 2 (18.18%) Telecoms
6 2 (18.18%) CMDB
6 2 (18.18%) Problem Management

ISO/IEC 20000
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (18.18%) Remedy ITSM
Communications & Networking
1 1 (9.09%) SSL
General
1 2 (18.18%) Telecoms
Job Titles
1 5 (45.45%) Architect
2 4 (36.36%) Service Manager
3 3 (27.27%) Service Design Architect
3 3 (27.27%) Technical Manager
3 3 (27.27%) Technical Services Manager
4 1 (9.09%) Asset and Configuration Manager
4 1 (9.09%) Configuration Manager
4 1 (9.09%) Head of Managed Services
4 1 (9.09%) Service Architect
Libraries, Frameworks & Software Standards
1 1 (9.09%) JDBC
1 1 (9.09%) LDAP
1 1 (9.09%) ODBC
1 1 (9.09%) REST
1 1 (9.09%) SAML
1 1 (9.09%) Web Services
Miscellaneous
1 4 (36.36%) Greenfield Project
1 4 (36.36%) Smart Meter
2 3 (27.27%) Data Centre
3 2 (18.18%) CMDB
4 1 (9.09%) Smart Energy
Processes & Methodologies
1 11 (100.00%) ITIL
2 6 (54.55%) Service Delivery
2 6 (54.55%) Service Management
3 4 (36.36%) Creative Problem-Solving
3 4 (36.36%) Customer Requirements
3 4 (36.36%) Due Diligence
3 4 (36.36%) ITIL V3
3 4 (36.36%) Problem-Solving
3 4 (36.36%) Project Management
3 4 (36.36%) Service Design
4 3 (27.27%) Data Protection
4 3 (27.27%) ITSM
4 3 (27.27%) Operations Management
4 3 (27.27%) Process Improvement
4 3 (27.27%) Validation
4 3 (27.27%) Workshop Facilitation
5 2 (18.18%) Incident Management
5 2 (18.18%) Problem Management
5 2 (18.18%) Risk Management
5 2 (18.18%) Root Cause Analysis
Programming Languages
1 1 (9.09%) JavaScript
Qualifications
1 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 5 (45.45%) ISO 22301
1 5 (45.45%) ISO 9000
2 3 (27.27%) GDPR
2 3 (27.27%) ISO 14001
Systems Management
1 1 (9.09%) Single Sign-On
Vendors
1 2 (18.18%) BMC
1 2 (18.18%) Remedy
2 1 (9.09%) ServiceNow