2nd Line Support Jobs in Northampton

Second Line Support
Northamptonshire > Northampton

The median Second Line Support salary in Northampton is £32,500 per year, according to job vacancies posted during the 6 months leading to 16 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Jul 2025
Same period 2024 Same period 2023
Rank 34 46 40
Rank change year-on-year +12 -6 -2
Permanent jobs requiring a 2nd Line Support 17 3 2
As % of all permanent jobs advertised in Northampton 4.29% 0.56% 0.79%
As % of the Job Titles category 4.37% 0.58% 0.90%
Number of salaries quoted 17 3 2
10th Percentile - - £26,525
25th Percentile £29,750 £27,750 £26,938
Median annual salary (50th Percentile) £32,500 £28,500 £28,750
Median % change year-on-year +14.04% -0.87% -8.00%
75th Percentile £35,125 £29,375 £30,438
90th Percentile - £29,450 £30,775
Northamptonshire median annual salary £32,500 £28,750 £28,750
% change year-on-year +13.04% - +2.68%

All Permanent IT Job Vacancies
Northampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northampton with a recognized job title 389 518 223
% of permanent jobs with a recognized job title 98.23% 96.82% 88.14%
Number of salaries quoted 200 414 149
10th Percentile £29,750 £24,817 £30,500
25th Percentile £35,000 £31,250 £40,000
Median annual salary (50th Percentile) £47,683 £45,000 £55,000
Median % change year-on-year +5.96% -18.18% +10.00%
75th Percentile £63,500 £57,500 £70,000
90th Percentile £75,125 £69,250 £83,750
Northamptonshire median annual salary £47,683 £42,500 £55,000
% change year-on-year +12.20% -22.73% +10.00%

2nd Line Support
Job Vacancy Trend in Northampton

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Northampton.

Job vacancy trend for 2nd Line Support in Northampton

2nd Line Support
Salary Trend in Northampton

3-month moving average salary quoted in jobs citing 2nd Line Support in Northampton.

Salary trend for 2nd Line Support in Northampton

2nd Line Support Skill Set
Top 22 Co-occurring Skills and Capabilities in Northampton

For the 6 months to 16 July 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northampton region featuring 2nd Line Support in the job title.

1 13 (76.47%) SLA
1 13 (76.47%) Social Skills
1 13 (76.47%) Customer Service
2 12 (70.59%) Driving Licence
3 5 (29.41%) Microsoft 365
3 5 (29.41%) Microsoft
3 5 (29.41%) Active Directory
3 5 (29.41%) Windows
3 5 (29.41%) Microsoft Exchange
3 5 (29.41%) Windows Server
4 4 (23.53%) Inclusion and Diversity
4 4 (23.53%) Cisco Certification
4 4 (23.53%) CCNA
5 1 (5.88%) Data Protection
5 1 (5.88%) Hyper-V
5 1 (5.88%) Azure
5 1 (5.88%) Meraki
5 1 (5.88%) Ethernet
5 1 (5.88%) SharePoint
5 1 (5.88%) Entra ID
5 1 (5.88%) Remote Desktop
5 1 (5.88%) Virtual Desktop

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) Microsoft Exchange
2 1 (5.88%) SharePoint
Cloud Services
1 5 (29.41%) Microsoft 365
2 1 (5.88%) Azure
2 1 (5.88%) Entra ID
Communications & Networking
1 1 (5.88%) Ethernet
1 1 (5.88%) Remote Desktop
General
1 13 (76.47%) Social Skills
2 4 (23.53%) Inclusion and Diversity
Miscellaneous
1 12 (70.59%) Driving Licence
Operating Systems
1 5 (29.41%) Windows
1 5 (29.41%) Windows Server
Processes & Methodologies
1 13 (76.47%) Customer Service
2 1 (5.88%) Data Protection
Qualifications
1 4 (23.53%) CCNA
1 4 (23.53%) Cisco Certification
Quality Assurance & Compliance
1 13 (76.47%) SLA
System Software
1 5 (29.41%) Active Directory
2 1 (5.88%) Hyper-V
2 1 (5.88%) Virtual Desktop
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) Meraki