4 of 4 2nd Line Support Jobs in the East Midlands

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting … opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support ...