5 of 5 2nd Line Support Jobs in the East Midlands

2nd Line Support Engineer - MSP (Derby, Onsite) We're partnered with a well-established Managed Service Provider based in Derby that supports a broad range of SME and mid-market clients across the region. Due to continued growth, they're looking to bring … capable 2nd Line Support Engineer to strengthen their technical team. This is an onsite, hands-on role suited to someone who enjoys variety, technical ownership, and working across multiple customer environments. You'll be a key escalation point from 1st line while gaining ...

which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support … tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues ...

2nd Line Support Engineer - MSP (Derby, Onsite) We're partnered with a well-established Managed Service Provider based in Derby that supports a broad range of SME and mid-market clients across the region. Due to continued growth, they're looking to bring … capable 2nd Line Support Engineer to strengthen their technical team click apply for full job details ...

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard ...