2nd Line Support Jobs in Northamptonshire

Second Line Support
East Midlands > Northamptonshire

The median Second Line Support salary in Northamptonshire is £32,500 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 64 51 56
Rank change year-on-year -13 +5 +2
Permanent jobs requiring a 2nd Line Support 18 18 8
As % of all permanent jobs advertised in Northamptonshire 2.09% 2.46% 1.56%
As % of the Job Titles category 2.13% 2.56% 1.78%
Number of salaries quoted 18 8 8
10th Percentile £28,888 £23,000 £28,875
25th Percentile £29,750 £26,563 -
Median annual salary (50th Percentile) £32,500 £28,750 £30,000
Median % change year-on-year +13.04% -4.17% +7.14%
75th Percentile £35,125 £30,000 -
90th Percentile - £30,300 £30,450
East Midlands median annual salary £31,500 £29,500 £30,000
% change year-on-year +6.78% -1.67% +15.38%

All Permanent IT Job Vacancies
Northamptonshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northamptonshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northamptonshire with a recognized job title 846 704 449
% of permanent jobs with a recognized job title 98.26% 96.31% 87.35%
Number of salaries quoted 266 540 249
10th Percentile £26,813 £24,750 £25,750
25th Percentile £35,000 £30,000 £32,500
Median annual salary (50th Percentile) £47,683 £40,000 £52,500
Median % change year-on-year +19.21% -23.81% +5.00%
75th Percentile £63,500 £52,500 £66,250
90th Percentile £68,750 £68,750 £74,000
East Midlands median annual salary £45,000 £42,500 £50,000
% change year-on-year +5.88% -15.00% +5.26%

2nd Line Support
Job Vacancy Trend in Northamptonshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Northamptonshire.

Job vacancy trend for 2nd Line Support in Northamptonshire

2nd Line Support
Salary Trend in Northamptonshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Northamptonshire.

Salary trend for 2nd Line Support in Northamptonshire

2nd Line Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Northamptonshire region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northampton +7 18 £32,500 +14.04%
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Northamptonshire

For the 6 months to 17 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northamptonshire region featuring 2nd Line Support in the job title.

1 14 (77.78%) SLA
1 14 (77.78%) Social Skills
2 13 (72.22%) Customer Service
2 13 (72.22%) Driving Licence
3 6 (33.33%) Windows
4 5 (27.78%) Microsoft Exchange
4 5 (27.78%) Microsoft
4 5 (27.78%) Active Directory
4 5 (27.78%) Microsoft 365
4 5 (27.78%) Windows Server
5 4 (22.22%) Inclusion and Diversity
5 4 (22.22%) Cisco Certification
5 4 (22.22%) CCNA
6 1 (5.56%) Ethernet
6 1 (5.56%) SharePoint
6 1 (5.56%) Hyper-V
6 1 (5.56%) Azure
6 1 (5.56%) Change Control
6 1 (5.56%) Migration
6 1 (5.56%) Entra ID
6 1 (5.56%) Remote Desktop
6 1 (5.56%) Data Protection
6 1 (5.56%) Meraki
6 1 (5.56%) Virtual Desktop

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) Microsoft Exchange
2 1 (5.56%) SharePoint
Cloud Services
1 5 (27.78%) Microsoft 365
2 1 (5.56%) Azure
2 1 (5.56%) Entra ID
Communications & Networking
1 1 (5.56%) Ethernet
1 1 (5.56%) Remote Desktop
General
1 14 (77.78%) Social Skills
2 4 (22.22%) Inclusion and Diversity
Miscellaneous
1 13 (72.22%) Driving Licence
Operating Systems
1 6 (33.33%) Windows
2 5 (27.78%) Windows Server
Processes & Methodologies
1 13 (72.22%) Customer Service
2 1 (5.56%) Change Control
2 1 (5.56%) Data Protection
2 1 (5.56%) Migration
Qualifications
1 4 (22.22%) CCNA
1 4 (22.22%) Cisco Certification
Quality Assurance & Compliance
1 14 (77.78%) SLA
System Software
1 5 (27.78%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) Virtual Desktop
Vendors
1 5 (27.78%) Microsoft
2 1 (5.56%) Meraki