Period
to 18 November 2017

The median annual salary for a 2nd Line Support was £22,000 in advertised job vacancies in Northampton during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Northamptonshire > Northampton
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 64 92 85
Rank change year-on-year +28 -7 -2
Permanent jobs requiring a 2nd Line Support 8 7 24
As % of all permanent IT jobs advertised in Northampton 1.17% 0.69% 1.64%
As % of the Job Titles category 1.23% 0.72% 1.67%
Number of salaries quoted 5 4 23
Northampton median annual salary £22,000 £25,883 £25,000
Median salary % change year-on-year -15.00% +3.53% +11.11%
10th Percentile £21,000 £24,250 £21,500
90th Percentile £24,000 £26,899 £40,000
Northamptonshire median annual salary £23,000 £25,500 £24,000
% change year-on-year -9.80% +6.25% +4.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northampton
Permanent vacancies in Northampton with a recognized job title 653 974 1437
% of permanent IT jobs with a recognized job title 95.19% 96.25% 98.49%
Number of salaries quoted 496 620 1279
Northampton median annual salary £38,000 £40,000 £40,000
Median salary % change year-on-year -5.00% - +3.90%
10th Percentile £21,250 £25,000 £23,000
90th Percentile £58,750 £60,800 £55,000
Northamptonshire median annual salary £40,000 £40,000 £40,000

2nd Line Support
Job Vacancy Trend in Northampton

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Northampton.

Job vacancy trend for 2nd Line Support in Northampton

2nd Line Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Northampton.

Salary trend for 2nd Line Support in Northampton

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Northampton

For the 6 months to 18 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring 2nd Line Support in the job title.

1 6 (75.00%) Windows
1 6 (75.00%) Windows Server
2 3 (37.50%) Cloud Computing
2 3 (37.50%) Hyper-V
2 3 (37.50%) Windows 7
2 3 (37.50%) Amazon AWS
2 3 (37.50%) vSphere
2 3 (37.50%) Retail
2 3 (37.50%) CCTV
2 3 (37.50%) Computer Science
2 3 (37.50%) VMware Infrastructure
2 3 (37.50%) PowerShell
2 3 (37.50%) MySQL
2 3 (37.50%) Disaster Recovery
2 3 (37.50%) VMware
2 3 (37.50%) Linux
2 3 (37.50%) Apache
2 3 (37.50%) Tomcat
2 3 (37.50%) Microsoft
2 3 (37.50%) Citrix
2 3 (37.50%) SAN
2 3 (37.50%) NetApp
2 3 (37.50%) Server Virtualisation
2 3 (37.50%) Multichannel Retail
2 3 (37.50%) Office 365
2 3 (37.50%) Ansible
2 3 (37.50%) Mentoring
2 3 (37.50%) Data ONTAP
2 3 (37.50%) Windows 10
3 2 (25.00%) SLA

2nd Line Support Skill Set
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) Apache
1 3 (37.50%) Tomcat
Cloud Services
1 3 (37.50%) Amazon AWS
1 3 (37.50%) Cloud Computing
1 3 (37.50%) Office 365
Communications & Networking
1 3 (37.50%) SAN
Database & Business Intelligence
1 3 (37.50%) MySQL
General
1 3 (37.50%) Retail
Miscellaneous
1 3 (37.50%) CCTV
1 3 (37.50%) Computer Science
2 2 (25.00%) iPad
Operating Systems
1 6 (75.00%) Windows
1 6 (75.00%) Windows Server
2 3 (37.50%) Data ONTAP
2 3 (37.50%) Linux
2 3 (37.50%) Windows 10
2 3 (37.50%) Windows 7
Processes & Methodologies
1 3 (37.50%) Disaster Recovery
1 3 (37.50%) Mentoring
1 3 (37.50%) Multichannel Retail
1 3 (37.50%) Server Virtualisation
2 2 (25.00%) Incident Management
2 2 (25.00%) ITIL
Programming Languages
1 3 (37.50%) PowerShell
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Hyper-V
1 3 (37.50%) VMware Infrastructure
1 3 (37.50%) vSphere
Systems Management
1 3 (37.50%) Ansible
Vendors
1 3 (37.50%) Citrix
1 3 (37.50%) Microsoft
1 3 (37.50%) NetApp
1 3 (37.50%) VMware