2nd Line Support Jobs in Northampton

Second Line Support
Northamptonshire > Northampton

The median Second Line Support salary in Northampton is £32,500 per year, according to job vacancies posted during the 6 months leading to 19 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
19 May 2025		 Same period 2024 Same period 2023
Rank 39 47 36
Rank change year-on-year +8 -11 +6
Permanent jobs requiring a 2nd Line Support 18 3 6
As % of all permanent jobs advertised in Northampton 3.59% 0.71% 2.04%
As % of the Job Titles category 3.70% 0.72% 2.36%
Number of salaries quoted 18 3 6
10th Percentile £28,888 - £28,125
25th Percentile £29,750 £27,750 -
Median annual salary (50th Percentile) £32,500 £28,500 £30,000
Median % change year-on-year +14.04% -5.00% +11.11%
75th Percentile £35,125 £29,375 -
90th Percentile - £29,450 -
Northamptonshire median annual salary £32,500 £28,750 £30,000
% change year-on-year +13.04% -4.17% +7.14%

All Permanent IT Job Vacancies
Northampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northampton with a recognized job title 487 414 254
% of permanent jobs with a recognized job title 97.01% 98.34% 86.39%
Number of salaries quoted 186 342 171
10th Percentile £26,250 £24,807 £25,750
25th Percentile £31,250 £30,000 £31,250
Median annual salary (50th Percentile) £47,683 £41,750 £52,500
Median % change year-on-year +14.21% -20.48% +5.00%
75th Percentile £63,500 £52,500 £67,500
90th Percentile £68,750 £70,000 £78,500
Northamptonshire median annual salary £47,683 £40,000 £55,000
% change year-on-year +19.21% -27.27% +10.00%

2nd Line Support
Job Vacancy Trend in Northampton

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Northampton.

Job vacancy trend for 2nd Line Support in Northampton

2nd Line Support
Salary Trend in Northampton

3-month moving average salary quoted in jobs citing 2nd Line Support in Northampton.

Salary trend for 2nd Line Support in Northampton

2nd Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Northampton

For the 6 months to 19 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northampton region featuring 2nd Line Support in the job title.

1 14 (77.78%) SLA
1 14 (77.78%) Social Skills
2 13 (72.22%) Customer Service
2 13 (72.22%) Driving Licence
3 6 (33.33%) Windows
4 5 (27.78%) Microsoft Exchange
4 5 (27.78%) Microsoft
4 5 (27.78%) Active Directory
4 5 (27.78%) Microsoft 365
4 5 (27.78%) Windows Server
5 4 (22.22%) Inclusion and Diversity
5 4 (22.22%) Cisco Certification
5 4 (22.22%) CCNA
6 1 (5.56%) Ethernet
6 1 (5.56%) SharePoint
6 1 (5.56%) Hyper-V
6 1 (5.56%) Azure
6 1 (5.56%) Change Control
6 1 (5.56%) Migration
6 1 (5.56%) Entra ID
6 1 (5.56%) Remote Desktop
6 1 (5.56%) Data Protection
6 1 (5.56%) Meraki
6 1 (5.56%) Virtual Desktop

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) Microsoft Exchange
2 1 (5.56%) SharePoint
Cloud Services
1 5 (27.78%) Microsoft 365
2 1 (5.56%) Azure
2 1 (5.56%) Entra ID
Communications & Networking
1 1 (5.56%) Ethernet
1 1 (5.56%) Remote Desktop
General
1 14 (77.78%) Social Skills
2 4 (22.22%) Inclusion and Diversity
Miscellaneous
1 13 (72.22%) Driving Licence
Operating Systems
1 6 (33.33%) Windows
2 5 (27.78%) Windows Server
Processes & Methodologies
1 13 (72.22%) Customer Service
2 1 (5.56%) Change Control
2 1 (5.56%) Data Protection
2 1 (5.56%) Migration
Qualifications
1 4 (22.22%) CCNA
1 4 (22.22%) Cisco Certification
Quality Assurance & Compliance
1 14 (77.78%) SLA
System Software
1 5 (27.78%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) Virtual Desktop
Vendors
1 5 (27.78%) Microsoft
2 1 (5.56%) Meraki
6 2nd Line Support jobs in the East Midlands