Period
to 20 November 2017

The median annual salary for a Help Desk Support was £18,500 in advertised job vacancies in Northampton during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
Northamptonshire > Northampton
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 74 94 104
Rank change year-on-year +20 +10 -11
Permanent jobs requiring a Help Desk Support 1 3 11
As % of all permanent IT jobs advertised in Northampton 0.15% 0.30% 0.75%
As % of the Job Titles category 0.15% 0.32% 0.76%
Number of salaries quoted 1 3 11
Northampton median annual salary £18,500 £18,000 £18,250
Median salary % change year-on-year +2.78% -1.37% -6.41%
10th Percentile £17,750 £18,000 £16,250
90th Percentile £19,250 £18,000 £21,500
Northamptonshire median annual salary £18,500 £23,000 £19,000
% change year-on-year -19.57% +21.05% -7.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northampton
Permanent vacancies in Northampton with a recognized job title 650 949 1442
% of permanent IT jobs with a recognized job title 94.75% 96.25% 98.36%
Number of salaries quoted 490 593 1285
Northampton median annual salary £38,750 £40,000 £40,000
Median salary % change year-on-year -3.13% - +3.90%
10th Percentile £21,250 £25,100 £23,000
90th Percentile £58,750 £60,700 £55,000
Northamptonshire median annual salary £40,000 £40,000 £40,000

Help Desk Support
Job Vacancy Trend in Northampton

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Northampton.

Job vacancy trend for Help Desk Support in Northampton

Help Desk Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Northampton.

Salary trend for Help Desk Support in Northampton

Help Desk Support Skill Set
Top 2 Co-occurring IT Skills in Northampton

For the 6 months to 20 November 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Help Desk Support in the job title.

1 1 (100.00%) Service Management
1 1 (100.00%) ServiceNow

Help Desk Support Skill Set
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Processes & Methodologies
1 1 (100.00%) Service Management
Vendors
1 1 (100.00%) ServiceNow