Period
to 28 July 2017

The median annual salary for a Help Desk Support was £22,000 in advertised job vacancies in Northamptonshire during the 6 months to 28 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
East Midlands > Northamptonshire
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 98 108 111
Rank change year-on-year +10 +3 0
Permanent jobs requiring a Help Desk Support 3 6 16
As % of all permanent IT jobs advertised in Northamptonshire 0.26% 0.41% 0.89%
As % of the Job Titles category 0.27% 0.42% 0.91%
Number of salaries quoted 3 6 16
Northamptonshire median annual salary £22,000 £20,500 £18,750
Median salary % change year-on-year +7.32% +9.33% -18.48%
10th Percentile £18,400 £18,000 £16,625
90th Percentile £27,000 £23,500 £23,500
East Midlands median annual salary £18,500 £20,500 £19,000
% change year-on-year -9.76% +7.89% -17.39%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Northamptonshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Northamptonshire
Permanent job vacancies with a job title containing a recognized job role 1120 1425 1753
As % of all permanent IT job vacancies advertised in Northamptonshire 96.30% 96.87% 97.61%
Number of salaries quoted 933 1064 1537
Northamptonshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £24,500 £23,075 £22,500
90th Percentile £60,000 £57,500 £60,000
East Midlands median annual salary £40,000 £40,000 £40,000

Help Desk Support
Job Vacancy Trend in Northamptonshire

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Help Desk Support in Northamptonshire

Help Desk Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Northamptonshire.

Salary trend for Help Desk Support in Northamptonshire

Help Desk Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Northamptonshire region over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +20 3 £22,000 +22.22%
Help Desk Support
East Midlands

Help Desk Support Skill Set
Top 15 Co-occurring IT Skills in Northamptonshire

For the 6 months to 28 July 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring Help Desk Support in the job title.

1 2 (66.67%) Windows
1 2 (66.67%) Microsoft
2 1 (33.33%) Office 365
2 1 (33.33%) ServiceNow
2 1 (33.33%) Driving Licence
2 1 (33.33%) MOS
2 1 (33.33%) MCITP
2 1 (33.33%) Service Management
2 1 (33.33%) Telecoms
2 1 (33.33%) Law
2 1 (33.33%) Active Directory
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) SLA
2 1 (33.33%) ITIL
2 1 (33.33%) MCP

Help Desk Support Skill Set
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (33.33%) Office 365
General
1 1 (33.33%) Law
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 2 (66.67%) Windows
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Service Management
Qualifications
1 1 (33.33%) MCITP
1 1 (33.33%) MCP
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) MOS
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) ServiceNow