The median annual salary for a Service Desk Analyst was £22,000 in advertised job vacancies in Northampton during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Northamptonshire / Northampton
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 50 54 -
Rank change year-on-year +4 -  
Permanent jobs requiring a Service Desk Analyst 6 11 0
As % of all permanent IT jobs advertised in Northampton 1.58% 2.02% -
As % of the Job Titles category 1.65% 2.10% -
Number of salaries quoted 5 11 0
Median salary £22,000 £24,000 -
Median salary % change year-on-year -8.33% -  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Northampton. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Northampton
Permanent job vacancies with a job title containing a recognized job role 364 525 645
As % of all permanent IT job vacancies advertised in Northampton 95.79% 96.33% 98.17%
Number of salaries quoted 298 377 567
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25%  
90% offered a salary of more than £27,500 £23,000 £23,500
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Northampton

The job posting trend of jobs advertised in Northampton that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Northampton.

Salary trend for Service Desk Analyst in Northampton

Service Desk Analyst Skill Set
Top 29 Co-occurring IT Skills in Northampton

For the 6 months to 28 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Service Desk Analyst in the job title.

1 8 (80.00%) Microsoft
2 5 (50.00%) ITIL
2 5 (50.00%) MCP
2 5 (50.00%) C
3 4 (40.00%) Windows
3 4 (40.00%) SLA
4 3 (30.00%) Mathematics
4 3 (30.00%) Telecoms
4 3 (30.00%) MOS
4 3 (30.00%) LAN
4 3 (30.00%) WAN
4 3 (30.00%) Microsoft Office
4 3 (30.00%) Coaching
4 3 (30.00%) Analytical Skills
5 2 (20.00%) Windows 10
5 2 (20.00%) Service Delivery
5 2 (20.00%) Active Directory
5 2 (20.00%) Citrix
5 2 (20.00%) Microsoft Certification
5 2 (20.00%) Welsh Language
5 2 (20.00%) SCCM
5 2 (20.00%) SC Cleared
5 2 (20.00%) Security Cleared
5 2 (20.00%) ITIL Foundation Certificate
5 2 (20.00%) Windows 7
6 1 (10.00%) MCITP
6 1 (10.00%) Degree
6 1 (10.00%) Law
6 1 (10.00%) A+ Certification

Service Desk Analyst Skill Set
Co-occurring IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (30.00%) Microsoft Office
Communications & Networking
1 3 (30.00%) LAN
1 3 (30.00%) WAN
General
1 3 (30.00%) Telecoms
2 2 (20.00%) Welsh Language
3 1 (10.00%) Law
Miscellaneous
1 3 (30.00%) Analytical Skills
Operating Systems
1 4 (40.00%) Windows
2 2 (20.00%) Windows 10
2 2 (20.00%) Windows 7
Processes & Methodologies
1 5 (50.00%) ITIL
2 3 (30.00%) Coaching
2 3 (30.00%) Mathematics
3 2 (20.00%) Service Delivery
Programming Languages
1 5 (50.00%) C
Qualifications
1 5 (50.00%) MCP
2 3 (30.00%) MOS
3 2 (20.00%) ITIL Foundation Certificate
3 2 (20.00%) Microsoft Certification
3 2 (20.00%) SC Cleared
3 2 (20.00%) Security Cleared
4 1 (10.00%) A+ Certification
4 1 (10.00%) Degree
4 1 (10.00%) MCITP
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 2 (20.00%) Active Directory
Systems Management
1 2 (20.00%) SCCM
Vendors
1 8 (80.00%) Microsoft
2 2 (20.00%) Citrix