Period
to 24 November 2017

The median annual salary for a Service Desk Analyst was £21,625 in advertised job vacancies in Northamptonshire during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
East Midlands > Northamptonshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 75 79 117
Rank change year-on-year +4 +38 -36
Permanent jobs requiring a Service Desk Analyst 21 39 10
As % of all permanent IT jobs advertised in Northamptonshire 1.92% 2.68% 0.53%
As % of the Job Titles category 2.00% 2.79% 0.54%
Number of salaries quoted 14 31 10
Northamptonshire median annual salary £21,625 £25,000 £22,200
Median salary % change year-on-year -13.50% +12.61% -0.22%
10th Percentile £16,750 £19,000 £18,000
90th Percentile £29,850 £30,000 £25,538
East Midlands median annual salary £20,000 £24,000 £20,000
% change year-on-year -16.67% +20.00% -6.98%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northamptonshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Northamptonshire
Permanent vacancies in Northamptonshire with a recognized job title 1048 1399 1863
% of permanent IT jobs with a recognized job title 95.88% 96.02% 98.42%
Number of salaries quoted 826 947 1634
Northamptonshire median annual salary £40,000 £40,000 £40,000
10th Percentile £21,250 £22,500 £22,113
90th Percentile £62,000 £58,750 £55,000
East Midlands median annual salary £40,000 £40,000 £40,000

Service Desk Analyst
Job Vacancy Trend in Northamptonshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Service Desk Analyst in Northamptonshire

Service Desk Analyst
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Northamptonshire.

Salary trend for Service Desk Analyst in Northamptonshire

Service Desk Analyst
Salary Histogram in Northamptonshire

The salary distribution of IT jobs citing Service Desk Analyst in Northamptonshire over the 6 months to 24 November 2017.

Salary histogram for Service Desk Analyst in Northamptonshire

Service Desk Analyst
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Northamptonshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +7 17 £20,000 -20.00%
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Northamptonshire

For the 6 months to 24 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northamptonshire region featuring Service Desk Analyst in the job title.

1 19 (90.48%) Windows
2 15 (71.43%) Microsoft
3 12 (57.14%) Active Directory
3 12 (57.14%) ITIL
3 12 (57.14%) Windows 10
4 11 (52.38%) Microsoft Office
5 10 (47.62%) Windows 7
6 5 (23.81%) Office 365
6 5 (23.81%) Windows 8
7 4 (19.05%) Windows Server
7 4 (19.05%) SC Cleared
7 4 (19.05%) Security Cleared
7 4 (19.05%) MS Exchange
7 4 (19.05%) Microsoft Certification
8 3 (14.29%) SLA
8 3 (14.29%) MCP
8 3 (14.29%) TCP/IP
8 3 (14.29%) Analytical Skills
9 2 (9.52%) Data Centre
9 2 (9.52%) Coaching
9 2 (9.52%) Microsoft PowerPoint
9 2 (9.52%) Windows Mobile
9 2 (9.52%) CCTV
9 2 (9.52%) VLAN
9 2 (9.52%) Windows Vista
9 2 (9.52%) Computer Science
9 2 (9.52%) Exchange Server 2007
9 2 (9.52%) Windows Server 2008
9 2 (9.52%) DNS
9 2 (9.52%) Microsoft Excel

Service Desk Analyst Skill Set
Co-occurring IT Skills in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 2 (9.52%) Blackberry Enterprise Server
2 2 (9.52%) Exchange Server 2007
2 2 (9.52%) SharePoint
Applications
1 11 (52.38%) Microsoft Office
2 2 (9.52%) Microsoft Excel
2 2 (9.52%) Microsoft PowerPoint
Cloud Services
1 5 (23.81%) Office 365
Communications & Networking
1 3 (14.29%) TCP/IP
2 2 (9.52%) DHCP
2 2 (9.52%) DNS
2 2 (9.52%) Intranet
2 2 (9.52%) LAN
2 2 (9.52%) VLAN
2 2 (9.52%) WAN
3 1 (4.76%) VPN
General
1 2 (9.52%) Law
1 2 (9.52%) Legal
1 2 (9.52%) Telecoms
Miscellaneous
1 3 (14.29%) Analytical Skills
2 2 (9.52%) Blackberry
2 2 (9.52%) CCTV
2 2 (9.52%) Computer Science
2 2 (9.52%) Data Centre
Operating Systems
1 19 (90.48%) Windows
2 12 (57.14%) Windows 10
3 10 (47.62%) Windows 7
4 5 (23.81%) Windows 8
5 4 (19.05%) Windows Server
6 2 (9.52%) Windows Mobile
6 2 (9.52%) Windows Server 2008
6 2 (9.52%) Windows Vista
7 1 (4.76%) Android
7 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 12 (57.14%) ITIL
2 2 (9.52%) Coaching
2 2 (9.52%) ITSM
2 2 (9.52%) Service Management
Programming Languages
1 1 (4.76%) C
Qualifications
1 4 (19.05%) Microsoft Certification
1 4 (19.05%) SC Cleared
1 4 (19.05%) Security Cleared
2 3 (14.29%) MCP
3 2 (9.52%) ITIL Certification
4 1 (4.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 12 (57.14%) Active Directory
Systems Management
1 1 (4.76%) SCCM
Vendors
1 15 (71.43%) Microsoft
2 2 (9.52%) HP
3 1 (4.76%) Apple
3 1 (4.76%) Cisco
3 1 (4.76%) Citrix