Customer Support Engineer Jobs in Northern Ireland

Customer Support Engineer
UK > Northern Ireland

The median Customer Support Engineer salary in Northern Ireland is £35,000 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 58 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Engineer 16 0 0
As % of all permanent jobs advertised in Northern Ireland 2.31% - -
As % of the Job Titles category 2.42% - -
Number of salaries quoted 16 0 0
10th Percentile £31,250 - -
25th Percentile £31,500 - -
Median annual salary (50th Percentile) £35,000 - -
75th Percentile £36,500 - -
90th Percentile - - -
UK median annual salary £35,000 £30,000 £22,500
% change year-on-year +16.67% +33.33% -11.76%

All Permanent IT Job Vacancies
Northern Ireland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northern Ireland with a recognized job title 662 802 636
% of permanent jobs with a recognized job title 95.66% 95.36% 93.53%
Number of salaries quoted 326 446 333
10th Percentile £30,000 £30,250 £27,500
25th Percentile £38,750 £36,250 £32,500
Median annual salary (50th Percentile) £55,000 £50,000 £44,000
Median % change year-on-year +10.00% +13.64% +3.53%
75th Percentile £67,500 £62,500 £58,750
90th Percentile £87,500 £68,125 £68,500
UK median annual salary £53,308 £60,000 £60,000
% change year-on-year -11.15% - +9.09%

Customer Support Engineer
Job Vacancy Trend in Northern Ireland

Job postings that featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Customer Support Engineer in Northern Ireland

Customer Support Engineer
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing Customer Support Engineer in Northern Ireland.

Salary trend for Customer Support Engineer in Northern Ireland

Customer Support Engineer
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the Northern Ireland region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim - 16 £35,000 - 2
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 24 Co-occurring Skills and Capabilities in Northern Ireland

For the 6 months to 16 April 2024, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region featuring Customer Support Engineer in the job title.

1 16 (100.00%) SharePoint
1 16 (100.00%) Incident Management
1 16 (100.00%) Mentoring
1 16 (100.00%) Coaching
1 16 (100.00%) Customer Experience
2 14 (87.50%) Public Sector
2 14 (87.50%) Marketing
2 14 (87.50%) Digital Marketing
2 14 (87.50%) Electronics
2 14 (87.50%) Telecoms
2 14 (87.50%) Finance
2 14 (87.50%) Manufacturing
2 14 (87.50%) Programme Management
2 14 (87.50%) SAP
2 14 (87.50%) Business Intelligence
3 13 (81.25%) Microsoft
3 13 (81.25%) Microsoft 365
4 3 (18.75%) Customer-Centricity
4 3 (18.75%) JavaScript
4 3 (18.75%) CSS
4 3 (18.75%) XML
4 3 (18.75%) HTTP
4 3 (18.75%) TCP/IP
4 3 (18.75%) DNS

Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (100.00%) SharePoint
Cloud Services
1 13 (81.25%) Microsoft 365
Communications & Networking
1 3 (18.75%) DNS
1 3 (18.75%) HTTP
1 3 (18.75%) TCP/IP
General
1 14 (87.50%) Electronics
1 14 (87.50%) Finance
1 14 (87.50%) Manufacturing
1 14 (87.50%) Marketing
1 14 (87.50%) Public Sector
1 14 (87.50%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (18.75%) CSS
1 3 (18.75%) XML
Processes & Methodologies
1 16 (100.00%) Coaching
1 16 (100.00%) Customer Experience
1 16 (100.00%) Incident Management
1 16 (100.00%) Mentoring
2 14 (87.50%) Business Intelligence
2 14 (87.50%) Digital Marketing
2 14 (87.50%) Programme Management
3 3 (18.75%) Customer-Centricity
Programming Languages
1 3 (18.75%) JavaScript
Vendors
1 14 (87.50%) SAP
2 13 (81.25%) Microsoft