Customer Service Jobs in Northwich

Customer Service
Cheshire > Northwich

The table below provides summary statistics for permanent job vacancies advertised in Northwich requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 3 10 8
Rank change year-on-year +7 -2 -7
Permanent jobs citing Customer Service 26 8 3
As % of all permanent jobs advertised in Northwich 52.00% 9.76% 12.50%
As % of the Processes & Methodologies category 70.27% 15.09% 15.00%
Number of salaries quoted 14 8 3
10th Percentile £20,280 £32,000 -
25th Percentile £21,086 £32,938 -
Median annual salary (50th Percentile) £23,504 £37,500 £21,000
Median % change year-on-year -37.32% +78.57% -
75th Percentile £24,367 £38,750 -
90th Percentile £31,725 - -
Cheshire median annual salary £23,504 £26,000 £28,750
% change year-on-year -9.60% -9.57% -17.86%

All Process and Methodology Skills
Northwich

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northwich.

Permanent vacancies with a requirement for process or methodology skills 37 53 20
As % of all permanent jobs advertised in Northwich 74.00% 64.63% 83.33%
Number of salaries quoted 19 47 20
10th Percentile £20,280 £26,250 £21,000
25th Percentile - £29,750 £22,250
Median annual salary (50th Percentile) £23,504 £40,000 £37,500
Median % change year-on-year -41.24% +6.67% -12.33%
75th Percentile £31,753 £51,250 £49,063
90th Percentile £39,500 £55,000 £61,750
Cheshire median annual salary £37,500 £47,500 £47,500
% change year-on-year -21.05% - -

Customer Service
Job Vacancy Trend in Northwich

Job postings citing Customer Service as a proportion of all IT jobs advertised in Northwich.

Job vacancy trend for Customer Service in Northwich

Customer Service
Salary Trend in Northwich

3-month moving average salary quoted in jobs citing Customer Service in Northwich.

Salary trend for Customer Service in Northwich

Customer Service
Co-occurring Skills and Capabilities in Northwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (34.62%) Microsoft Excel
Cloud Services
1 4 (15.38%) Power Platform
Communications & Networking
1 17 (65.38%) Broadband
Database & Business Intelligence
1 4 (15.38%) Power BI
General
1 13 (50.00%) Banking
2 10 (38.46%) Games
3 9 (34.62%) Social Skills
4 5 (19.23%) Finance
5 4 (15.38%) Analytical Skills
5 4 (15.38%) Presentation Skills
Job Titles
1 16 (61.54%) Customer Service Advisor
2 9 (34.62%) Analyst
3 4 (15.38%) Insight Analyst
4 1 (3.85%) Customer Service Representative
Processes & Methodologies
1 14 (53.85%) Problem-Solving
2 5 (19.23%) Time Management
3 4 (15.38%) Actionable Insight
3 4 (15.38%) Business Intelligence
3 4 (15.38%) Continuous Improvement
3 4 (15.38%) Customer Experience
3 4 (15.38%) Dashboard Development
3 4 (15.38%) Data Analysis
3 4 (15.38%) Data Governance
3 4 (15.38%) Data Privacy
3 4 (15.38%) Data Validation
3 4 (15.38%) Data Visualisation
3 4 (15.38%) Data-Driven Decision Making
3 4 (15.38%) Decision-Making
3 4 (15.38%) Process Improvement
3 4 (15.38%) Project Management
3 4 (15.38%) User Experience
3 4 (15.38%) UX Design
3 4 (15.38%) Validation
3 4 (15.38%) Visualisation
Qualifications
1 9 (34.62%) DBS Check
Quality Assurance & Compliance
1 5 (19.23%) SLA
2 4 (15.38%) Data Quality
2 4 (15.38%) QA
Vendors
1 17 (65.38%) BT
2 5 (19.23%) Microsoft
3 4 (15.38%) Salesforce