ITSM Job Trends in Norwich

IT Service Management (ITSM)
Norfolk > Norwich

The table below provides summary statistics and salary benchmarking for jobs advertised in Norwich requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 22 25 -
Rank change year-on-year +3 - -
Permanent jobs citing ITSM 1 1 0
As % of all permanent jobs in Norwich 0.75% 0.65% -
As % of the Processes & Methodologies category 1.25% 0.93% -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £41,500 - -
Median annual salary (50th Percentile) £43,000 - -
75th Percentile £44,500 - -
90th Percentile - - -
Norfolk median annual salary £43,000 - £50,000

All Process & Methodology Skills
Norwich

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Norwich.

Permanent vacancies with a requirement for process or methodology skills 80 108 88
As % of all permanent jobs advertised in Norwich 59.70% 70.59% 88.89%
Number of salaries quoted 44 45 72
10th Percentile £32,300 £28,500 £26,700
25th Percentile £35,000 £30,000 £34,125
Median annual salary (50th Percentile) £47,500 £57,500 £45,000
Median % change year-on-year -17.39% +27.78% -
75th Percentile £58,750 £65,000 £60,000
90th Percentile £64,250 £90,000 £72,500
Norfolk median annual salary £45,000 £43,750 £45,000
% change year-on-year +2.86% -2.78% -

ITSM
Job Vacancy Trend in Norwich

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Norwich.

ITSM job vacancy trend in Norwich

ITSM
Salary Trend in Norwich

Salary distribution trend for jobs in Norwich citing ITSM.

Salary distribution trend for jobs in Norwich citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Norwich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Job Titles
1 1 (100.00%) Analyst
Miscellaneous
1 1 (100.00%) NHS
Processes & Methodologies
1 1 (100.00%) Data Privacy
1 1 (100.00%) Data Protection
1 1 (100.00%) Information Assurance
1 1 (100.00%) Information Security
1 1 (100.00%) Risk Management
Quality Assurance & Compliance
1 1 (100.00%) Cyber Essentials
1 1 (100.00%) GRC
1 1 (100.00%) ISO/IEC 27001
1 1 (100.00%) PCI DSS