Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Norfolk with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
East of England > Norfolk
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 49 - 57
Rank change year-on-year - +57 -
Permanent jobs citing ITSM 5 0 2
As % of all permanent IT jobs advertised in Norfolk 1.31% - 0.51%
As % of the Processes & Methodologies category 1.42% - 0.65%
Number of salaries quoted 2 0 2
Norfolk median annual salary £63,750 - £42,500
10th Percentile £43,975 - £33,000
90th Percentile £87,725 - £54,000
East of England median annual salary £43,750 £47,500 £48,750
% change year-on-year -7.89% -2.56% +62.50%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Norfolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Norfolk
Permanent vacancies with a requirement for process or methodology skills 353 516 310
As % of all permanent IT jobs advertised in Norfolk 92.41% 90.05% 78.28%
Number of salaries quoted 263 413 247
Norfolk median annual salary £40,000 £40,000 £32,500
Median salary % change year-on-year - +23.08% -9.72%
10th Percentile £26,250 £26,250 £20,650
90th Percentile £67,500 £57,500 £47,350
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

ITSM
Job Vacancy Trend in Norfolk

Job postings citing ITSM as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for ITSM in Norfolk

ITSM
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Norfolk.

Salary trend for ITSM in Norfolk

ITSM
Salary Histogram in Norfolk

The salary distribution of IT jobs citing ITSM in Norfolk over the 6 months to 19 November 2017.

Salary histogram for ITSM in Norfolk

ITSM
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Norfolk region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 3 £63,750 - 2
ITSM
East of England

For the 6 months to 19 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region with a requirement for ITSM.

1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Finance
2 3 (60.00%) Supplier Management
2 3 (60.00%) Vulnerability Management
2 3 (60.00%) Security Patching
3 2 (40.00%) Amazon AWS
4 1 (20.00%) Apache Hive
4 1 (20.00%) HBase
4 1 (20.00%) Agile Software Development
4 1 (20.00%) Fintech
4 1 (20.00%) SQL
4 1 (20.00%) Mahout
4 1 (20.00%) Big Data
4 1 (20.00%) Kafka
4 1 (20.00%) Analytics
4 1 (20.00%) Apache Pig
4 1 (20.00%) DevOps
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Apache Spark
4 1 (20.00%) Statistics
4 1 (20.00%) Degree
4 1 (20.00%) Mathematics
4 1 (20.00%) Hadoop
4 1 (20.00%) Stakeholder Management
4 1 (20.00%) Python

ITSM
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Apache Pig
1 1 (20.00%) Apache Spark
Cloud Services
1 2 (40.00%) Amazon AWS
Database & Business Intelligence
1 1 (20.00%) Apache Hive
1 1 (20.00%) Big Data
1 1 (20.00%) Hadoop
1 1 (20.00%) HBase
1 1 (20.00%) Mahout
General
1 3 (60.00%) Finance
Job Titles
1 3 (60.00%) Technical Manager
2 1 (20.00%) Cloud Consultant
2 1 (20.00%) Consultant
2 1 (20.00%) Technical Leader
Libraries, Frameworks & Software Standards
1 1 (20.00%) Kafka
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Fintech
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Service Management
2 3 (60.00%) Security Patching
2 3 (60.00%) Supplier Management
2 3 (60.00%) Vulnerability Management
3 1 (20.00%) Agile Software Development
3 1 (20.00%) Analytics
3 1 (20.00%) DevOps
3 1 (20.00%) Mathematics
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Statistics
Programming Languages
1 1 (20.00%) Python
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) Degree