The median annual salary for a Support Analyst was - in advertised job vacancies in Norwich during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Norfolk / Norwich
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 36 34 38
Rank change year-on-year -2 +4  
Permanent jobs requiring a Support Analyst 2 2 8
As % of all permanent IT jobs advertised in Norwich 1.14% 1.09% 4.19%
As % of the Job Titles category 1.18% 1.10% 4.21%
Number of salaries quoted 0 2 8
Median salary - £19,750 £27,000
Median salary % change year-on-year - -26.85%  
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Norwich. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Norwich
Permanent job vacancies with a job title containing a recognized job role 170 181 190
As % of all permanent IT job vacancies advertised in Norwich 97.14% 98.91% 99.48%
Number of salaries quoted 115 137 156
Median salary £32,000 £35,000 £35,000
Median salary % change year-on-year -8.57% -  
90% offered a salary of more than £25,000 £22,000 £24,000
10% offered a salary of more than £47,500 £42,500 £61,800
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Norwich

The job posting trend of jobs advertised in Norwich that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Norwich

Support Analyst
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Norwich.

Salary trend for Support Analyst in Norwich

Support Analyst Skill Set
Top 18 Co-occurring IT Skills in Norwich

For the 6 months to 23 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norwich region featuring Support Analyst in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
2 1 (50.00%) Service Management
2 1 (50.00%) Apple iOS
2 1 (50.00%) Google Drive
2 1 (50.00%) Patch Management
2 1 (50.00%) Driving Licence
2 1 (50.00%) Microsoft Excel
2 1 (50.00%) C
2 1 (50.00%) ITIL
2 1 (50.00%) Microsoft PowerPoint
2 1 (50.00%) Google
2 1 (50.00%) Smartphone
2 1 (50.00%) JIRA
2 1 (50.00%) SC Cleared
2 1 (50.00%) CTC Cleared
2 1 (50.00%) Security Cleared
2 1 (50.00%) Android

Support Analyst Skill Set
Co-occurring IT Skills in Norwich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Excel
1 1 (50.00%) Microsoft PowerPoint
Cloud Services
1 1 (50.00%) Google Drive
Development Applications
1 1 (50.00%) JIRA
Miscellaneous
1 1 (50.00%) Driving Licence
1 1 (50.00%) Smartphone
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Android
2 1 (50.00%) Apple iOS
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Patch Management
1 1 (50.00%) Service Management
Programming Languages
1 1 (50.00%) C
Qualifications
1 1 (50.00%) CTC Cleared
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared
System Software
1 2 (100.00%) Active Directory
Vendors
1 1 (50.00%) Google