The median annual salary for a Support Analyst was £42,500 in advertised job vacancies in Norfolk during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England / Norfolk
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 46 19 35
Rank change year-on-year -27 +16  
Permanent jobs requiring a Support Analyst 3 16 16
As % of all permanent IT jobs advertised in Norfolk 1.06% 8.38% 5.14%
As % of the Job Titles category 1.07% 8.94% 5.25%
Number of salaries quoted 3 15 14
Median salary £42,500 £30,000 £30,000
Median salary % change year-on-year +41.66% -  
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Norfolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Norfolk
Permanent job vacancies with a job title containing a recognized job role 281 179 305
As % of all permanent IT job vacancies advertised in Norfolk 99.65% 93.72% 98.07%
Number of salaries quoted 228 126 248
Median salary £37,500 £30,000 £35,000
Median salary % change year-on-year +25.00% -14.28%  
90% offered a salary of more than £27,500 £22,500 £23,850
10% offered a salary of more than £57,000 £50,000 £52,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Support Analyst
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Norfolk.

Salary trend for Support Analyst in Norfolk

Support Analyst
Salary Histogram in Norfolk

The salary distribution of IT jobs citing Support Analyst in Norfolk over the 3 months to 29 March 2017.

Salary histogram for Support Analyst in Norfolk

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Norfolk

For the 6 months to 29 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring Support Analyst in the job title.

1 8 (61.54%) Microsoft
1 8 (61.54%) SQL
2 7 (53.85%) SQL Server
3 6 (46.15%) Apple iOS
4 5 (38.46%) iOS Development
4 5 (38.46%) Team Foundation Server
4 5 (38.46%) DevExpress
4 5 (38.46%) Web Development
4 5 (38.46%) Crystal Reports
4 5 (38.46%) Visual Studio
4 5 (38.46%) SAP
4 5 (38.46%) ASP.NET
4 5 (38.46%) CSS
4 5 (38.46%) Web Services
4 5 (38.46%) XML
4 5 (38.46%) XSLT
4 5 (38.46%) VB.NET
4 5 (38.46%) ABAP
4 5 (38.46%) .NET
4 5 (38.46%) C#
4 5 (38.46%) HTML
4 5 (38.46%) JavaScript
4 5 (38.46%) BusinessObjects
5 3 (23.08%) Windows
6 2 (15.38%) Supplier Management
7 1 (7.69%) MS PowerPoint
7 1 (7.69%) Dynamics NAV
7 1 (7.69%) Dynamics AX
7 1 (7.69%) Incident Management
7 1 (7.69%) Problem Management

Support Analyst Skill Set
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) SharePoint
Applications
1 1 (7.69%) MS PowerPoint
Business Applications
1 1 (7.69%) Dynamics AX
1 1 (7.69%) Dynamics NAV
Cloud Services
1 1 (7.69%) Office 365
Database & Business Intelligence
1 7 (53.85%) SQL Server
2 5 (38.46%) BusinessObjects
2 5 (38.46%) Crystal Reports
Development Applications
1 5 (38.46%) Team Foundation Server
1 5 (38.46%) Visual Studio
General
1 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 5 (38.46%) .NET
1 5 (38.46%) ASP.NET
1 5 (38.46%) CSS
1 5 (38.46%) HTML
1 5 (38.46%) Web Services
1 5 (38.46%) XML
1 5 (38.46%) XSLT
Miscellaneous
1 1 (7.69%) Analytical Skills
1 1 (7.69%) Driving Licence
Operating Systems
1 6 (46.15%) Apple iOS
2 3 (23.08%) Windows
3 1 (7.69%) Android
Processes & Methodologies
1 5 (38.46%) iOS Development
1 5 (38.46%) Web Development
2 2 (15.38%) Supplier Management
3 1 (7.69%) Business Continuity
3 1 (7.69%) Incident Management
3 1 (7.69%) ITIL
3 1 (7.69%) Mobile Device Management
3 1 (7.69%) Problem Management
3 1 (7.69%) Project Management
Programming Languages
1 8 (61.54%) SQL
2 5 (38.46%) ABAP
2 5 (38.46%) C#
2 5 (38.46%) JavaScript
2 5 (38.46%) VB.NET
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) VMware Infrastructure
Systems Management
1 1 (7.69%) SCCM
Vendors
1 8 (61.54%) Microsoft
2 5 (38.46%) DevExpress
2 5 (38.46%) SAP
3 1 (7.69%) VMware