Period
to 24 November 2017

The median annual salary for a Support Analyst was £25,500 in advertised job vacancies in Norfolk during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England > Norfolk
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 56 58 36
Rank change year-on-year +2 -22 +14
Permanent jobs requiring a Support Analyst 1 13 20
As % of all permanent IT jobs advertised in Norfolk 0.25% 2.26% 4.96%
As % of the Job Titles category 0.27% 2.30% 5.09%
Number of salaries quoted 1 12 19
Norfolk median annual salary £25,500 £36,000 £25,000
Median salary % change year-on-year -29.17% +44.00% +13.64%
10th Percentile £24,750 £21,625 £20,950
90th Percentile £26,250 £38,000 £30,250
East of England median annual salary £32,500 £30,500 £30,500
% change year-on-year +6.56% - +1.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Norfolk
Permanent vacancies in Norfolk with a recognized job title 371 564 393
% of permanent IT jobs with a recognized job title 93.92% 98.09% 97.52%
Number of salaries quoted 285 457 320
Norfolk median annual salary £40,000 £38,500 £32,500
Median salary % change year-on-year +3.90% +18.46% -7.14%
10th Percentile £25,650 £24,000 £21,000
90th Percentile £67,500 £56,450 £47,750
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Support Analyst
Job Vacancy Trend in Norfolk

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Norfolk.

Job vacancy trend for Support Analyst in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Norfolk.

Salary trend for Support Analyst in Norfolk

Support Analyst Skill Set
Top 8 Co-occurring IT Skills in Norfolk

For the 6 months to 24 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring Support Analyst in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) MS Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Avaya
1 1 (100.00%) EPoS
1 1 (100.00%) Retail
1 1 (100.00%) Windows 10

Support Analyst Skill Set
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) MS Exchange
General
1 1 (100.00%) Retail
Miscellaneous
1 1 (100.00%) EPoS
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Avaya
1 1 (100.00%) Microsoft