The median annual salary for a Support Analyst was - in advertised job vacancies in Norfolk during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England / Norfolk
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 41 34 36
Rank change year-on-year -7 +2  
Permanent jobs requiring a Support Analyst 3 3 10
As % of all permanent IT jobs advertised in Norfolk 1.43% 1.37% 4.20%
As % of the Job Titles category 1.46% 1.38% 4.22%
Number of salaries quoted 0 3 10
Median salary - £21,500 £27,000
Median salary % change year-on-year - -20.37%  
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Norfolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Norfolk
Permanent job vacancies with a job title containing a recognized job role 205 217 237
As % of all permanent IT job vacancies advertised in Norfolk 97.62% 99.09% 99.58%
Number of salaries quoted 136 164 190
Median salary £32,500 £35,000 £32,500
Median salary % change year-on-year -7.14% +7.69%  
90% offered a salary of more than £25,000 £22,000 £24,000
10% offered a salary of more than £50,000 £42,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Norfolk

The job posting trend of jobs advertised in Norfolk that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Norfolk

Support Analyst
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Norfolk.

Salary trend for Support Analyst in Norfolk

Support Analyst
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Norfolk region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -7 2 - -
Support Analyst
East of England

Support Analyst Skill Set
Top 27 Co-occurring IT Skills in Norfolk

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring Support Analyst in the job title.

1 3 (50.00%) Microsoft
1 3 (50.00%) Active Directory
1 3 (50.00%) Windows
2 2 (33.33%) ITIL
2 2 (33.33%) Dynamics NAV
2 2 (33.33%) Android
2 2 (33.33%) Apple iOS
2 2 (33.33%) Finance
3 1 (16.67%) Microsoft PowerPoint
3 1 (16.67%) Google
3 1 (16.67%) Office 365
3 1 (16.67%) Mobile Device Management
3 1 (16.67%) Google Drive
3 1 (16.67%) Patch Management
3 1 (16.67%) Driving Licence
3 1 (16.67%) Dynamics AX
3 1 (16.67%) Smartphone
3 1 (16.67%) JIRA
3 1 (16.67%) SCCM
3 1 (16.67%) SC Cleared
3 1 (16.67%) CTC Cleared
3 1 (16.67%) Security Cleared
3 1 (16.67%) C
3 1 (16.67%) Microsoft Excel
3 1 (16.67%) ERP
3 1 (16.67%) Project Management
3 1 (16.67%) Service Management

Support Analyst Skill Set
Co-occurring IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft PowerPoint
Business Applications
1 2 (33.33%) Dynamics NAV
2 1 (16.67%) Dynamics AX
Cloud Services
1 1 (16.67%) Google Drive
1 1 (16.67%) Office 365
Development Applications
1 1 (16.67%) JIRA
General
1 2 (33.33%) Finance
Miscellaneous
1 1 (16.67%) Driving Licence
1 1 (16.67%) Smartphone
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Android
2 2 (33.33%) Apple iOS
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) ERP
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) Patch Management
2 1 (16.67%) Project Management
2 1 (16.67%) Service Management
Programming Languages
1 1 (16.67%) C
Qualifications
1 1 (16.67%) CTC Cleared
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
System Software
1 3 (50.00%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Google