11 of 11 Support Analyst Jobs in the East of England

Technical Support Analyst (2nd/3rd Line - Infrastructure)Norwich (On-site)£19.78 - £23.82 per hour (Contract/Public Sector) Excellent opportunity for a 2nd/3rd Line Support Engineer with strong Windows Server and infrastructure support experience to join a large public sector organisation … ownership.This company are a major public sector organisation running a large IT estate that supports essential services. They are looking to strengthen their support function to ensure core systems remain stable, secure and performant.In this role you will provide 2nd/3rd line technical support across servers, infrastructure ...

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote) About the Role This is an exciting opportunity to launch your career in technology with a dynamic and growing team. As a Product Support Analyst , you’ll be working on cutting edge … liaising directly with clients to deliver an outstanding customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot ...

Product Support Analyst Location: Chelmsford, Essex (Hybrid - 1 day per week onsite, remainder remote) Salary: Up to £25,000 Reed Technology are working with a organisation who are looking to grow their dynamic team! As a Product Support Analyst , you'll work with cutting-edge technology … role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs. Troubleshoot a wide range of issues, from password resets and system guidance ...

Line Technical Support Analyst £31,206 per annum Hybrid - with occasional travel to one of our offices (Milton Keynes, Peterborough, Rushden or Boston) Full Time, Permanent We have an opportunity for an IT 1st Line Technical Support Analyst to join us to be responsible for delivering … high-quality technology support service providing excellent customer service to all employees of Amplius. Salary: £31,206 per year Contract: Permanent, full time Your week: 36.25 hours (Monday to Friday 9am– 5:15pm) Location: Hybrid, with a weekly presence in our Milton Keynes office Snapshot of your role Ensure ...

recruiting for a Technical Support Analyst to be based in Norwich. The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract. You will work in the IT Technical Support Team, providing second and third line support ...

Systems Support Analyst (NEC Housing/NEC Assure) Location: Ipswich (Hybrid – 2 days per week onsite) Contract: 6-Month FTC (Potential for Permanent) Salary: £36,226 REED Technology are working with a client who are urgently seeking multiple Housing Systems Support Analysts (NEC Housing) to join their … busy period of annual rent increases. You’ll play a key part in maintaining and supporting NEC systems, delivering upgrades, configuration, testing, and helpdesk support, while providing accurate reporting and data analysis for housing services. Key Responsibilities Maintain and support NEC Housing and/or NEC Assure systems. ...

Systems Support Analyst (NEC Housing/NEC Assure) Location: Ipswich (Hybrid - 2 days per week onsite) Contract: 6-Month FTC (Potential for Permanent) Salary: £36,226 REED Technology are working with a client who are urgently seeking multiple Housing Systems Support Analysts (NEC Housing) to join their … busy period of annual rent increases. You'll play a key part in maintaining and supporting NEC systems, delivering upgrades, configuration, testing, and helpdesk support, while providing accurate reporting and data analysis for housing services. Key Responsibilities Maintain and support NEC Housing and/or NEC Assure systems. ...

social care organisations, our work impacts millions of lives every day. What we do matters. Were growing fast and were looking for a Technical Support Analyst to strengthen our 3rd-line capability across Business Intelligence and core Windows/SQL infrastructure. This role will identify workarounds, resolutions … investigation for problem root causes as well as serving as an escalation point for application support teams for any concerns on the platform more generally. The role involves working closely with resolver teams, problem management, service, change and development teams - applying Windows expertise to resolve incidents, progress problem records ...

social care organisations, our work impacts millions of lives every day. What we do matters. Were growing fast and were looking for a Technical Support Analyst to strengthen our 3rd-line capability across Business Int click apply for full job details ...

Support Kings Lynn and surrounding £27,000 (On-site with travel) Do you have a passion for helping people and a keen interest in IT? We're looking for a friendly, approachable individual to join our clients team and provide exceptional IT support across multiple office locations. This … work closely with an experienced IT Manager and play a key role in delivering high-quality technical assistance. Key Responsibilities Provide first-line IT support via the internal helpdesk, logging and resolving hardware and software issues. Deliver in-person IT assistance across multiple offices. Support with case management ...

people and a keen interest in IT? We’re looking for a friendly, approachable individual to join our clients team and provide exceptional IT support across multiple office locations. This is an exciting opportunity to work closely with an experienced IT Manager and play a key role in delivering … high-quality technical assistance. Key Responsibilities Provide first-line IT support via the internal helpdesk, logging and resolving hardware and software issues. Deliver in-person IT assistance across multiple offices. Support with case management and dictation software. Assist with user account setup and management through Active Directory. ...