9 of 9 Support Analyst Jobs in the East of England

Technical Support Analyst Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment … and enjoys delivering high-quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and … service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user accounts, permissions, onboarding, and offboarding Install, configure, and maintain end-user software, and applications - This includes Microsoft Applications such as Teams, Exchange, Sharepoint, and other business applications which are SQL based. Troubleshooting SQL based applications More ❯

Job Title: Oracle Cloud Financials Support Analyst Location: Stevenage, Hertfordshire - One to two days per week in Stevenage Department: Group IT/Finance Reports To: Head of Oracle * Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Inside IR35 - paid through umbrella £700 per day pay Six … months contract initially Role Overview We are seeking a highly skilled Oracle Cloud Financials Support Analyst to join our Finance Systems team. This role is critical in bridging the gap between our internal finance operations and our third-party Managed Service Provider (MSP).You will play a key role in supporting, maintaining, and enhancing Oracle Cloud Financials across … functional and technical expertise in Oracle Cloud Financials, strong accounting knowledge, and the ability to work collaboratively across finance, IT, and external partners. Key Responsibilities Act as the primary support lead for Oracle Cloud Financials across the organisation . Coordinate and manage system configuration, user support, and issue resolution. Oversee Period Close activities and ensure financial data integrity More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our Application Support team, you'll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You'll Bring We're looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We’re looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our Application Support team, you’ll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You’ll Bring We’re looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT Support Analyst to join our IT Services team to support … term contract. This is full time position offering hybrid working with 3 days per week based at our Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. … Maintain a high standard of customer service to deliver this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem More ❯

I am recruiting for an IT Support Analyst to be based in Norfolk. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of the contract. You will be responsible for the deployment of equipment including laptops and desktops and you must have experience of this. You will work More ❯

Service Desk Analyst Peterborough 3 month fixed term contract (Potential for permanent) £28,000 Base (Pro Rata) The successful candidate will provide a comprehensive first line of IT support to employees within the business. As the face of IT, they provide support, administration and troubleshooting services covering the full scope of IT systems and services. As well More ❯

Our blue-chip client is recruiting an IT Customer Support specialist to provide first-line support for technical and account queries, triaging tickets based on urgency and impact, setting clear priorities and escalating more complex issues. You will maintain accurate records of technical issues, and solutions provided, as well as expanding and maintaining service documentation and client knowledge … base through guides and online demonstrations. You will aid in the advancement of our clients support infrastructure and suggest improvements in processes. As you settle into the role, you will gain the opportunity to work with Development and QA teams around testing, low code tools and DevOps support. You will have at least 2 years of IT related experience … excellent inter-personal and customer facing skills. Have solid IT support experience using Windows, AD etc. Any exposure to SQL would be beneficial. As this role is based onsite in Hatfield, you will ideally be within commutable distance. A starting salary of up to £30,000 plus benefits is on offer to the right candidate. More ❯

house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers. This role as a member of our Support Team would predominately be focused on our financial modules within the ERP system. … Therefore, we would require a candidate who can demonstrate a strong finance support background and possess IT skills. We can offer a hybrid (1 day minimum in the office) working model with a standard working week of 37 hours. We are looking for a proactive, self-learner with good communication skills with the ability to seamlessly liaise at all … levels from senior management to junior members. Key attributes include: - Experience with support of Accounting Packages (e.g. Sage Accounting or similar). Inclusive of; Chart of Accounts, Ledgers Bank Reconciliation, Journals and Making Tax Digital etc. Fundamental understanding of the principles for business finance, accounting best practices and statutory reporting. Provide 1 st & 2 nd Line support to More ❯