1st/2nd Line Support Analyst Job Trends in Nottingham

1st/2nd Line Support Analyst
Nottinghamshire > Nottingham

The median 1st/2nd Line Support Analyst salary in Nottingham is £27,000 per year, according to job vacancies posted during the 6 months leading to 13 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 54 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support Analyst 1 0 0
As % of all permanent jobs in Nottingham 0.22% - -
As % of the Job Titles category 0.23% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £26,000 - -
Median annual salary (50th Percentile) £27,000 - -
75th Percentile £28,000 - -
90th Percentile - - -
Nottinghamshire median annual salary £38,500 - -

All Permanent IT Job Vacancies
Nottingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Nottingham with a recognized job title 443 748 290
% of permanent jobs with a recognized job title 96.51% 98.55% 96.35%
Number of salaries quoted 274 391 244
10th Percentile £28,000 £32,000 £31,075
25th Percentile £28,750 £41,250 £45,000
Median annual salary (50th Percentile) £41,250 £55,000 £57,500
Median % change year-on-year -25.00% -4.35% +4.55%
75th Percentile £60,938 £70,000 £71,250
90th Percentile £80,950 £88,750 £83,750
Nottinghamshire median annual salary £39,000 £50,000 £55,000
% change year-on-year -22.00% -9.09% -

1st/2nd Line Support Analyst
Job Vacancy Trend in Nottingham

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Nottingham.

1st/2nd Line Support Analyst job vacancy trend in Nottingham

1st/2nd Line Support Analyst
Salary Trend in Nottingham

Salary distribution trend for 1st/2nd Line Support Analyst job vacancies in Nottingham.

Salary distribution trend for 1st/2nd Line Support Analyst job vacancies in Nottingham

1st/2nd Line Support Analyst Skill Set
Top 20 Co-Occurring Skills & Capabilities in Nottingham

For the 6 months to 13 October 2025, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring 1st/2nd Line Support Analyst in the job title.

1 1 (100.00%) C#
1 1 (100.00%) SQL
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) ERP
1 1 (100.00%) Retail
1 1 (100.00%) Logistics
1 1 (100.00%) QA
1 1 (100.00%) SaaS
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Data Privacy
1 1 (100.00%) Mentoring
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Analytical Thinking
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Onboarding

1st/2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Nottingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) SaaS
Communications & Networking
1 1 (100.00%) Remote Desktop
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Retail
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) Analytical Thinking
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) Data Privacy
1 1 (100.00%) E-Commerce
1 1 (100.00%) ERP
1 1 (100.00%) Logistics
1 1 (100.00%) Mentoring
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Root Cause Analysis
Programming Languages
1 1 (100.00%) C#
1 1 (100.00%) SQL
Quality Assurance & Compliance
1 1 (100.00%) QA