Customer Service Jobs in Nottingham

Customer Service
Nottinghamshire > Nottingham

The table below provides summary statistics for permanent job vacancies advertised in Nottingham requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 11 January 2025, comparing them to the same period in the previous two years.

6 months to
11 Jan 2025
Same period 2024 Same period 2023
Rank 20 26 46
Rank change year-on-year +6 +20 -30
Permanent jobs citing Customer Service 56 19 42
As % of all permanent jobs advertised in Nottingham 10.73% 5.90% 6.26%
As % of the Processes & Methodologies category 11.45% 7.09% 6.48%
Number of salaries quoted 32 19 26
10th Percentile £24,196 £21,000 £23,081
25th Percentile £24,649 £23,500 £32,813
Median annual salary (50th Percentile) £25,103 £30,000 £55,000
Median % change year-on-year -16.33% -45.45% +37.50%
75th Percentile £36,000 £37,049 £60,000
90th Percentile £38,750 £47,400 £61,250
Nottinghamshire median annual salary £25,103 £29,000 £52,500
% change year-on-year -13.44% -44.76% +31.25%

All Process and Methodology Skills
Nottingham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Nottingham.

Permanent vacancies with a requirement for process or methodology skills 489 268 648
As % of all permanent jobs advertised in Nottingham 93.68% 83.23% 96.57%
Number of salaries quoted 235 226 531
10th Percentile £28,500 £32,000 £36,250
25th Percentile £38,750 £42,888 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £57,500
Median % change year-on-year +4.76% -8.70% +15.00%
75th Percentile £67,500 £66,436 £70,000
90th Percentile £82,000 £75,625 £81,250
Nottinghamshire median annual salary £55,000 £50,000 £57,500
% change year-on-year +10.00% -13.04% +15.00%

Customer Service
Job Vacancy Trend in Nottingham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer Service in Nottingham

Customer Service
Salary Trend in Nottingham

3-month moving average salary quoted in jobs citing Customer Service in Nottingham.

Salary trend for Customer Service in Nottingham

Customer Service
Salary Histogram in Nottingham

Salary distribution for jobs citing Customer Service in Nottingham over the 6 months to 11 January 2025.

Salary histogram for Customer Service in Nottingham

Customer Service
Co-occurring Skills and Capabilities in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.57%) SAS
Applications
1 6 (10.71%) Microsoft Office
2 4 (7.14%) MS Visio
Cloud Services
1 5 (8.93%) Azure
1 5 (8.93%) Microsoft 365
2 4 (7.14%) AWS
Communications & Networking
1 6 (10.71%) Network Security
2 4 (7.14%) BGP
2 4 (7.14%) EIGRP
2 4 (7.14%) Firewall
2 4 (7.14%) OSPF
3 1 (1.79%) Intrusion Detection
General
1 23 (41.07%) Finance
2 21 (37.50%) Social Skills
3 20 (35.71%) Retail
4 4 (7.14%) Automotive
4 4 (7.14%) Local Government
5 2 (3.57%) Analytical Skills
5 2 (3.57%) Banking
5 2 (3.57%) Legal
6 1 (1.79%) Billing
6 1 (1.79%) Marketing
6 1 (1.79%) Telecoms
Job Titles
1 10 (17.86%) Applications Support
2 8 (14.29%) Senior
3 7 (12.50%) Analyst
4 5 (8.93%) Consultant
4 5 (8.93%) IT Manager
4 5 (8.93%) Senior Applications Support
5 4 (7.14%) Applications Engineer
5 4 (7.14%) Applications Support Engineer
5 4 (7.14%) IT Analyst
5 4 (7.14%) IT Support
5 4 (7.14%) Network Engineer
5 4 (7.14%) Recruitment Consultant
5 4 (7.14%) Service Analyst
5 4 (7.14%) Service Desk Analyst
5 4 (7.14%) Support Engineer
6 3 (5.36%) Senior Analyst
7 2 (3.57%) Credit Analyst
7 2 (3.57%) Credit Risk Analyst
7 2 (3.57%) Risk Analyst
7 2 (3.57%) Senior Risk Analyst
Libraries, Frameworks & Software Standards
1 1 (1.79%) Web Services
Miscellaneous
1 6 (10.71%) Product Ownership
2 2 (3.57%) Credit Risk
3 1 (1.79%) Self-Motivation
3 1 (1.79%) Social Media
Operating Systems
1 9 (16.07%) Windows
2 5 (8.93%) Windows Server
3 4 (7.14%) Linux
3 4 (7.14%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (37.50%) Customer Experience
2 15 (26.79%) Regulatory Compliance
3 13 (23.21%) Performance Monitoring
4 11 (19.64%) Problem-Solving
5 10 (17.86%) Business Strategy
6 8 (14.29%) CRM
7 6 (10.71%) Data Analysis
7 6 (10.71%) Stakeholder Management
8 5 (8.93%) Cybersecurity
8 5 (8.93%) Disaster Recovery
8 5 (8.93%) IT Strategy
8 5 (8.93%) ITIL
8 5 (8.93%) Proactive Maintenance
9 4 (7.14%) Continuous Improvement
9 4 (7.14%) Decision-Making
9 4 (7.14%) ERP
9 4 (7.14%) Lead Generation
9 4 (7.14%) Mentoring
9 4 (7.14%) Proactive Monitoring
9 4 (7.14%) Stakeholder Engagement
Programming Languages
1 8 (14.29%) SQL
Qualifications
1 25 (44.64%) DBS Check
2 8 (14.29%) Cisco Certification
3 7 (12.50%) Degree
4 4 (7.14%) A+ Certification
4 4 (7.14%) CCNA
4 4 (7.14%) CCNP
4 4 (7.14%) Network+ Certification
System Software
1 1 (1.79%) Virtual Servers
Vendors
1 8 (14.29%) Cisco
2 6 (10.71%) Microsoft
3 4 (7.14%) Red Hat