Customer Service Jobs in Nottingham

Customer Service
Nottinghamshire > Nottingham

The table below provides summary statistics for permanent job vacancies advertised in Nottingham requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 14 24 37
Rank change year-on-year +10 +13 +10
Permanent jobs citing Customer Service 33 59 29
As % of all permanent jobs advertised in Nottingham 10.31% 6.52% 5.35%
As % of the Processes & Methodologies category 11.79% 8.18% 5.54%
Number of salaries quoted 23 50 18
10th Percentile - £21,225 £26,400
25th Percentile £24,196 £22,500 £31,375
Median annual salary (50th Percentile) £25,103 £31,000 £48,750
Median % change year-on-year -19.02% -36.41% +18.90%
75th Percentile £28,275 £56,875 £60,031
90th Percentile £55,250 £62,500 £61,250
Nottinghamshire median annual salary £27,500 £29,500 £45,000
% change year-on-year -6.78% -34.44% +7.14%

All Process and Methodology Skills
Nottingham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Nottingham.

Permanent vacancies with a requirement for process or methodology skills 280 721 523
As % of all permanent jobs advertised in Nottingham 87.50% 79.67% 96.49%
Number of salaries quoted 160 517 357
10th Percentile £24,649 £30,000 £33,750
25th Percentile £28,750 £38,750 £44,500
Median annual salary (50th Percentile) £47,500 £50,000 £55,000
Median % change year-on-year -5.00% -9.09% +10.00%
75th Percentile £61,250 £63,750 £72,500
90th Percentile £65,250 £75,000 £80,000
Nottinghamshire median annual salary £40,000 £47,500 £55,000
% change year-on-year -15.79% -13.64% +10.00%

Customer Service
Job Vacancy Trend in Nottingham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Nottingham.

Job vacancy trend for Customer Service in Nottingham

Customer Service
Salary Trend in Nottingham

3-month moving average salary quoted in jobs citing Customer Service in Nottingham.

Salary trend for Customer Service in Nottingham

Customer Service
Salary Histogram in Nottingham

Salary distribution for jobs citing Customer Service in Nottingham over the 6 months to 30 May 2025.

Salary histogram for Customer Service in Nottingham

Customer Service
Co-occurring Skills and Capabilities in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) SharePoint
Applications
1 1 (3.03%) Microsoft Excel
Business Applications
1 1 (3.03%) Dynamics AX
1 1 (3.03%) Sprinklr
Cloud Services
1 2 (6.06%) AWS
1 2 (6.06%) SaaS
2 1 (3.03%) Microsoft 365
Communications & Networking
1 2 (6.06%) Intrusion Detection
1 2 (6.06%) Network Security
2 1 (3.03%) Firewall
2 1 (3.03%) LAN
2 1 (3.03%) VPN
2 1 (3.03%) WAN
General
1 15 (45.45%) Finance
2 12 (36.36%) Social Skills
3 11 (33.33%) Retail
4 6 (18.18%) Local Government
5 3 (9.09%) Analytical Skills
6 2 (6.06%) Games
6 2 (6.06%) Marketing
7 1 (3.03%) Inclusion and Diversity
7 1 (3.03%) Law
7 1 (3.03%) Manufacturing
7 1 (3.03%) Public Sector
Job Titles
1 8 (24.24%) Analyst
2 6 (18.18%) IT Analyst
2 6 (18.18%) Service Analyst
2 6 (18.18%) Service Desk Analyst
3 3 (9.09%) IT Support
3 3 (9.09%) Senior
4 2 (6.06%) 1st Line Support
4 2 (6.06%) IT Engineer
4 2 (6.06%) Sales Executive
4 2 (6.06%) Senior IT Engineer
4 2 (6.06%) Senior Systems Engineer
4 2 (6.06%) Systems Engineer
5 1 (3.03%) Configuration Analyst
5 1 (3.03%) Consultant
5 1 (3.03%) ERP Analyst
5 1 (3.03%) Implementation Consultant
5 1 (3.03%) Senior Analyst
5 1 (3.03%) Systems Analyst
Libraries, Frameworks & Software Standards
1 1 (3.03%) CSS
1 1 (3.03%) HTML
Miscellaneous
1 7 (21.21%) Self-Motivation
2 2 (6.06%) Social Media
3 1 (3.03%) Analytical Mindset
3 1 (3.03%) Mobile App
Operating Systems
1 3 (9.09%) Windows
2 2 (6.06%) Linux
2 2 (6.06%) Red Hat Enterprise Linux
3 1 (3.03%) Android
Processes & Methodologies
1 14 (42.42%) Customer Experience
2 9 (27.27%) ITIL
3 8 (24.24%) Performance Monitoring
3 8 (24.24%) Problem-Solving
3 8 (24.24%) Regulatory Compliance
4 7 (21.21%) Data Analysis
5 6 (18.18%) Business Strategy
6 4 (12.12%) Mentoring
6 4 (12.12%) Proactive Maintenance
7 3 (9.09%) Project Management
8 2 (6.06%) Analytics
8 2 (6.06%) Capacity Planning
8 2 (6.06%) Coaching
8 2 (6.06%) Data Management
8 2 (6.06%) Data Privacy
8 2 (6.06%) Logistics
8 2 (6.06%) Performance Metrics
8 2 (6.06%) Security Management
9 1 (3.03%) Inventory Management
9 1 (3.03%) Thought Leadership
Programming Languages
1 1 (3.03%) JavaScript
1 1 (3.03%) SQL
Qualifications
1 21 (63.64%) DBS Check
2 2 (6.06%) A+ Certification
2 2 (6.06%) CCNA
2 2 (6.06%) Cisco Certification
2 2 (6.06%) Degree
2 2 (6.06%) Network+ Certification
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 2 (6.06%) Virtual Servers
Vendors
1 4 (12.12%) Microsoft
2 2 (6.06%) Cisco
2 2 (6.06%) Commvault
2 2 (6.06%) Red Hat
3 1 (3.03%) Adobe
3 1 (3.03%) Anaplan
3 1 (3.03%) Apple
3 1 (3.03%) Google