Period
to 23 November 2017

The median annual salary for a 2nd Line Support was £29,000 in advertised job vacancies in Nottingham during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Nottinghamshire > Nottingham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 120 135 135
Rank change year-on-year +15 0 -7
Permanent jobs requiring a 2nd Line Support 16 9 15
As % of all permanent IT jobs advertised in Nottingham 0.85% 0.44% 0.65%
As % of the Job Titles category 0.88% 0.45% 0.67%
Number of salaries quoted 22 7 12
Nottingham median annual salary £29,000 £24,000 £22,000
Median salary % change year-on-year +20.83% +9.09% +4.76%
10th Percentile £24,000 £22,950 £20,750
90th Percentile £35,000 £28,300 £26,275
Nottinghamshire median annual salary £29,000 £24,500 £22,000
% change year-on-year +18.37% +11.36% +1.15%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1815 1985 2251
% of permanent IT jobs with a recognized job title 96.85% 97.93% 97.36%
Number of salaries quoted 1600 1620 1690
Nottingham median annual salary £42,500 £42,500 £38,500
Median salary % change year-on-year - +10.39% -1.28%
10th Percentile £26,250 £25,975 £23,750
90th Percentile £67,500 £67,500 £60,750
Nottinghamshire median annual salary £42,500 £42,046 £38,500
% change year-on-year +1.08% +9.21% +2.67%

2nd Line Support
Job Vacancy Trend in Nottingham

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for 2nd Line Support in Nottingham

2nd Line Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Nottingham.

Salary trend for 2nd Line Support in Nottingham

2nd Line Support
Salary Histogram in Nottingham

The salary distribution of IT jobs citing 2nd Line Support in Nottingham over the 6 months to 23 November 2017.

Salary histogram for 2nd Line Support in Nottingham

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 23 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Nottingham region featuring 2nd Line Support in the job title.

1 6 (37.50%) Active Directory
1 6 (37.50%) Windows
2 5 (31.25%) Microsoft Certification
2 5 (31.25%) Microsoft
2 5 (31.25%) JIRA
2 5 (31.25%) Salesforce.com
3 4 (25.00%) Windows Server
3 4 (25.00%) Wiki
3 4 (25.00%) Service Delivery
3 4 (25.00%) Finance
3 4 (25.00%) ITIL Certification
3 4 (25.00%) ITIL
4 3 (18.75%) Linux
4 3 (18.75%) Cisco
4 3 (18.75%) Firewall
5 2 (12.50%) Cisco IOS
5 2 (12.50%) Red Hat Enterprise Linux
5 2 (12.50%) Windows 7
5 2 (12.50%) SLA
5 2 (12.50%) Red Hat
5 2 (12.50%) Apple
5 2 (12.50%) Unix
5 2 (12.50%) Oracle
5 2 (12.50%) Microsoft Office
5 2 (12.50%) Solaris
5 2 (12.50%) Office 365
5 2 (12.50%) Exchange Server 2013
5 2 (12.50%) Windows 10
6 1 (6.25%) Oracle Database
6 1 (6.25%) Analytical Skills

2nd Line Support Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Exchange Server 2013
2 1 (6.25%) Confluence
2 1 (6.25%) JBoss
Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 2 (12.50%) Office 365
2 1 (6.25%) SaaS
Communications & Networking
1 3 (18.75%) Firewall
2 2 (12.50%) Cisco IOS
3 1 (6.25%) DHCP
3 1 (6.25%) DNS
3 1 (6.25%) LAN
3 1 (6.25%) TCP/IP
3 1 (6.25%) VoIP
3 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) Oracle Database
Development Applications
1 5 (31.25%) JIRA
General
1 4 (25.00%) Finance
2 1 (6.25%) Retail
Miscellaneous
1 4 (25.00%) Wiki
2 1 (6.25%) Analytical Skills
2 1 (6.25%) EPoS
2 1 (6.25%) iPad
Operating Systems
1 6 (37.50%) Windows
2 4 (25.00%) Windows Server
3 3 (18.75%) Linux
4 2 (12.50%) Red Hat Enterprise Linux
4 2 (12.50%) Solaris
4 2 (12.50%) Unix
4 2 (12.50%) Windows 10
4 2 (12.50%) Windows 7
5 1 (6.25%) AIX
5 1 (6.25%) HPUX
Processes & Methodologies
1 4 (25.00%) ITIL
1 4 (25.00%) Service Delivery
2 1 (6.25%) Analytics
2 1 (6.25%) Case Management
2 1 (6.25%) Change Management
2 1 (6.25%) Creative Thinking
2 1 (6.25%) Disaster Recovery
2 1 (6.25%) Incident Management
2 1 (6.25%) ITSM
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 5 (31.25%) Microsoft Certification
2 4 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 6 (37.50%) Active Directory
2 1 (6.25%) Firmware
Vendors
1 5 (31.25%) Microsoft
1 5 (31.25%) Salesforce.com
2 3 (18.75%) Cisco
3 2 (12.50%) Apple
3 2 (12.50%) Oracle
3 2 (12.50%) Red Hat
4 1 (6.25%) HP
4 1 (6.25%) IBM
4 1 (6.25%) Juniper
4 1 (6.25%) Mitel