Period
to 16 October 2018

The median annual salary for a 2nd Line Support was £26,000 in advertised job vacancies in Nottinghamshire during the 6 months to 16 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
East Midlands > Nottinghamshire
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 104 131 142
Rank change year-on-year +27 +11 +9
Permanent jobs requiring a 2nd Line Support 16 10 11
As % of all permanent IT jobs advertised in Nottinghamshire 1.02% 0.51% 0.49%
As % of the Job Titles category 1.05% 0.52% 0.50%
Number of salaries quoted 16 10 9
Nottinghamshire median annual salary £26,000 £24,000 £24,500
Median salary % change year-on-year +8.33% -2.04% +13.95%
10th Percentile £20,375 £19,975 £21,850
90th Percentile £38,750 £26,900 £34,400
East Midlands median annual salary £26,000 £25,000 £25,000
% change year-on-year +4.00% - +6.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottinghamshire
Permanent vacancies in Nottinghamshire with a recognized job title 1,529 1,914 2,208
% of permanent IT jobs with a recognized job title 97.57% 97.11% 97.83%
Number of salaries quoted 1,229 1,664 1,787
Nottinghamshire median annual salary £42,500 £43,125 £41,500
Median salary % change year-on-year -1.45% +3.92% +7.79%
10th Percentile £26,250 £26,075 £25,000
90th Percentile £70,000 £67,500 £65,000
East Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

2nd Line Support
Job Vacancy Trend in Nottinghamshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Nottinghamshire.

Job vacancy trend for 2nd Line Support in Nottinghamshire

2nd Line Support
Salary Trend in Nottinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Nottinghamshire.

Salary trend for 2nd Line Support in Nottinghamshire

2nd Line Support
Salary Histogram in Nottinghamshire

The salary distribution of IT jobs citing 2nd Line Support in Nottinghamshire over the 6 months to 16 October 2018.

Salary histogram for 2nd Line Support in Nottinghamshire

2nd Line Support
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Nottinghamshire region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottingham +26 16 £26,000 +8.33% 2
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Nottinghamshire

For the 6 months to 16 October 2018, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottinghamshire region featuring 2nd Line Support in the job title.

1 12 (75.00%) Windows
2 11 (68.75%) Active Directory
3 10 (62.50%) Windows 7
4 9 (56.25%) Microsoft Office
5 8 (50.00%) Microsoft
6 7 (43.75%) DHCP
6 7 (43.75%) DNS
6 7 (43.75%) Windows 10
7 6 (37.50%) ITIL
7 6 (37.50%) VPN
7 6 (37.50%) Firewall
8 5 (31.25%) Incident Management
9 4 (25.00%) Apple iOS
9 4 (25.00%) ITIL V3
9 4 (25.00%) TCP/IP
9 4 (25.00%) WAN
10 3 (18.75%) Windows XP
10 3 (18.75%) Service Management
10 3 (18.75%) Agile Software Development
10 3 (18.75%) Office 365
11 2 (12.50%) Windows Server 2008
11 2 (12.50%) Mobile Device Management
11 2 (12.50%) SCSM
11 2 (12.50%) Line Management
11 2 (12.50%) Skype
11 2 (12.50%) Skype for Business
11 2 (12.50%) Statistics
11 2 (12.50%) SCCM
11 2 (12.50%) Retail
11 2 (12.50%) Microsoft PowerPoint

2nd Line Support Skill Set
Co-occurring IT Skills in Nottinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) MS Exchange
1 2 (12.50%) Skype for Business
Applications
1 9 (56.25%) Microsoft Office
2 2 (12.50%) Microsoft Excel
2 2 (12.50%) Microsoft PowerPoint
Business Applications
1 1 (6.25%) Visualfiles
Cloud Services
1 3 (18.75%) Office 365
2 1 (6.25%) Amazon AWS
2 1 (6.25%) Microsoft Azure
2 1 (6.25%) PaaS
2 1 (6.25%) SaaS
Communications & Networking
1 7 (43.75%) DHCP
1 7 (43.75%) DNS
2 6 (37.50%) Firewall
2 6 (37.50%) VPN
3 4 (25.00%) TCP/IP
3 4 (25.00%) WAN
4 2 (12.50%) Skype
5 1 (6.25%) IPsec
5 1 (6.25%) Remote Desktop
5 1 (6.25%) SSH
5 1 (6.25%) SSL
5 1 (6.25%) VLAN
5 1 (6.25%) Wi-Fi
Database & Business Intelligence
1 1 (6.25%) MySQL
1 1 (6.25%) SQL Server
General
1 2 (12.50%) Publishing
1 2 (12.50%) Retail
2 1 (6.25%) Back Office
2 1 (6.25%) Legal
2 1 (6.25%) Marketing
Libraries, Frameworks & Software Standards
1 1 (6.25%) 802.1X
1 1 (6.25%) LDAP
1 1 (6.25%) WAP
Miscellaneous
1 1 (6.25%) Client/Server
1 1 (6.25%) Handset
Operating Systems
1 12 (75.00%) Windows
2 10 (62.50%) Windows 7
3 7 (43.75%) Windows 10
4 4 (25.00%) Apple iOS
5 3 (18.75%) Windows XP
6 2 (12.50%) Windows Server 2008
7 1 (6.25%) Linux
7 1 (6.25%) Ubuntu
7 1 (6.25%) Windows Server
7 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 6 (37.50%) ITIL
2 5 (31.25%) Incident Management
3 4 (25.00%) ITIL V3
4 3 (18.75%) Agile Software Development
4 3 (18.75%) Service Management
5 2 (12.50%) Line Management
5 2 (12.50%) Mobile Device Management
5 2 (12.50%) Statistics
6 1 (6.25%) Data Protection
6 1 (6.25%) Document Management
6 1 (6.25%) ERP
6 1 (6.25%) IT Strategy
6 1 (6.25%) Network Management
6 1 (6.25%) Patch Management
6 1 (6.25%) Performance Management
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 2 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 11 (68.75%) Active Directory
2 1 (6.25%) Snort
2 1 (6.25%) VMware Infrastructure
Systems Management
1 2 (12.50%) SCCM
1 2 (12.50%) SCSM
2 1 (6.25%) Backup Exec
2 1 (6.25%) FortiGate
2 1 (6.25%) Snorby
2 1 (6.25%) Suricata
Vendors
1 8 (50.00%) Microsoft
2 1 (6.25%) Cisco
2 1 (6.25%) HP
2 1 (6.25%) iManage
2 1 (6.25%) Juniper
2 1 (6.25%) ProCurve
2 1 (6.25%) VMware