Period
to 24 May 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Nottingham during the 6 months to 24 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Nottinghamshire > Nottingham
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 89 87 91
Rank change year-on-year -2 +4 +3
Permanent jobs requiring a Support Analyst 32 44 39
As % of all permanent IT jobs advertised in Nottingham 2.21% 2.50% 2.10%
As % of the Job Titles category 2.27% 2.55% 2.15%
Number of salaries quoted 28 36 26
Nottingham median annual salary £30,000 £23,500 £30,500
Median salary % change year-on-year +27.66% -22.95% +10.91%
10th Percentile £18,463 £20,000 £22,000
90th Percentile £39,500 £37,500 £54,375
Nottinghamshire median annual salary £27,500 £23,500 £30,000
% change year-on-year +17.02% -21.67% +20.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1,410 1,723 1,811
% of permanent IT jobs with a recognized job title 97.38% 97.90% 97.37%
Number of salaries quoted 1,179 1,466 1,353
Nottingham median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,250 £23,000
90th Percentile £66,250 £66,250 £58,750
Nottinghamshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Support Analyst
Job Vacancy Trend in Nottingham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Support Analyst in Nottingham

Support Analyst
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Nottingham.

Salary trend for Support Analyst in Nottingham

Support Analyst
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Support Analyst in Nottingham over the 6 months to 24 May 2018.

Salary histogram for Support Analyst in Nottingham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 24 May 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring Support Analyst in the job title.

1 22 (68.75%) Microsoft
2 18 (56.25%) SQL
3 15 (46.88%) Windows
4 12 (37.50%) Active Directory
5 10 (31.25%) Dynamics AX
6 9 (28.13%) Windows Server 2008
6 9 (28.13%) ITIL
6 9 (28.13%) Windows Server
7 8 (25.00%) Cisco
7 8 (25.00%) Firewall
7 8 (25.00%) Windows 7
8 7 (21.88%) Office 365
8 7 (21.88%) Windows 10
8 7 (21.88%) SQL Server
9 6 (18.75%) Citrix
9 6 (18.75%) Apple
9 6 (18.75%) Incident Management
10 5 (15.63%) Windows Server 2012
10 5 (15.63%) SCCM
10 5 (15.63%) Microsoft Office
10 5 (15.63%) Problem-Solving
11 4 (12.50%) MCP
11 4 (12.50%) Linux
11 4 (12.50%) MCSA
11 4 (12.50%) MS Exchange
11 4 (12.50%) VPN
11 4 (12.50%) Microsoft Certification
11 4 (12.50%) SLA
11 4 (12.50%) VMware Infrastructure
11 4 (12.50%) Veeam

Support Analyst Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.50%) MS Exchange
2 3 (9.38%) Exchange Server 2013
3 1 (3.13%) SharePoint
Applications
1 5 (15.63%) Microsoft Office
Business Applications
1 10 (31.25%) Dynamics AX
Cloud Services
1 7 (21.88%) Office 365
Communications & Networking
1 8 (25.00%) Firewall
2 4 (12.50%) VPN
3 3 (9.38%) DHCP
3 3 (9.38%) DNS
3 3 (9.38%) IPsec
3 3 (9.38%) SSH
3 3 (9.38%) SSL
3 3 (9.38%) VLAN
3 3 (9.38%) Wi-Fi
4 1 (3.13%) ADSL
4 1 (3.13%) Remote Desktop
4 1 (3.13%) TCP/IP
4 1 (3.13%) Unified Communications
4 1 (3.13%) WAN
Database & Business Intelligence
1 7 (21.88%) SQL Server
2 3 (9.38%) MySQL
3 2 (6.25%) SQL Server Reporting Services
4 1 (3.13%) Crystal Reports
4 1 (3.13%) Oracle Database
4 1 (3.13%) RDBMS
4 1 (3.13%) Relational Database
4 1 (3.13%) SAP HANA
4 1 (3.13%) SQL Server Integration Services
General
1 4 (12.50%) Games
1 4 (12.50%) Retail
2 3 (9.38%) Marketing
3 2 (6.25%) Finance
3 2 (6.25%) Law
4 1 (3.13%) Advertising
4 1 (3.13%) Back Office
4 1 (3.13%) Dutch Language
4 1 (3.13%) French Language
4 1 (3.13%) German Language
4 1 (3.13%) Manufacturing
4 1 (3.13%) Portuguese Language
4 1 (3.13%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (9.38%) 802.1X
1 3 (9.38%) LDAP
2 1 (3.13%) HTML
2 1 (3.13%) XML
Miscellaneous
1 1 (3.13%) Data Centre
1 1 (3.13%) Data Structures
1 1 (3.13%) Digital Signage
1 1 (3.13%) EPoS
Operating Systems
1 15 (46.88%) Windows
2 9 (28.13%) Windows Server
2 9 (28.13%) Windows Server 2008
3 8 (25.00%) Windows 7
4 7 (21.88%) Windows 10
5 5 (15.63%) Windows Server 2012
6 4 (12.50%) Linux
7 3 (9.38%) Ubuntu
8 1 (3.13%) AIX
8 1 (3.13%) HPUX
8 1 (3.13%) Mac OS X
8 1 (3.13%) Oracle Linux
8 1 (3.13%) Red Hat Enterprise Linux
8 1 (3.13%) Solaris
8 1 (3.13%) Unix
8 1 (3.13%) Windows 8
Processes & Methodologies
1 9 (28.13%) ITIL
2 6 (18.75%) Incident Management
3 5 (15.63%) Problem-Solving
4 4 (12.50%) Service Management
5 3 (9.38%) Continuous Improvement
6 2 (6.25%) Break/Fix
6 2 (6.25%) Logistics
7 1 (3.13%) Coaching
7 1 (3.13%) Customer-Centricity
7 1 (3.13%) ERP
7 1 (3.13%) Hardware Maintenance
7 1 (3.13%) ITSM
7 1 (3.13%) OO
Programming Languages
1 18 (56.25%) SQL
2 1 (3.13%) Java
2 1 (3.13%) JavaScript
2 1 (3.13%) PL/SQL
2 1 (3.13%) PowerShell
2 1 (3.13%) T-SQL
2 1 (3.13%) X++
Qualifications
1 4 (12.50%) MCP
1 4 (12.50%) MCSA
1 4 (12.50%) Microsoft Certification
2 1 (3.13%) A+ Certification
2 1 (3.13%) Degree
2 1 (3.13%) Network+ Certification
2 1 (3.13%) SC Cleared
2 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 3 (9.38%) ISO/IEC 27001
2 3 (9.38%) PCI DSS
System Software
1 12 (37.50%) Active Directory
2 4 (12.50%) VMware Infrastructure
3 3 (9.38%) Snort
3 3 (9.38%) VMware Workstation
4 2 (6.25%) Hyper-V
5 1 (3.13%) XenApp
Systems Management
1 5 (15.63%) SCCM
2 3 (9.38%) FortiGate
2 3 (9.38%) Snorby
2 3 (9.38%) Suricata
2 3 (9.38%) Symantec Endpoint Protection
3 1 (3.13%) SCOM
3 1 (3.13%) SCSM
3 1 (3.13%) Systems Management Server (SMS)
Vendors
1 22 (68.75%) Microsoft
2 8 (25.00%) Cisco
3 6 (18.75%) Apple
3 6 (18.75%) Citrix
4 4 (12.50%) Veeam
4 4 (12.50%) VMware
5 3 (9.38%) HP
5 3 (9.38%) Juniper
5 3 (9.38%) Oracle
5 3 (9.38%) ProCurve
5 3 (9.38%) Symantec
6 1 (3.13%) Adobe
6 1 (3.13%) Epicor
6 1 (3.13%) IBM
6 1 (3.13%) IFS
6 1 (3.13%) Infor
6 1 (3.13%) Progress
6 1 (3.13%) Red Hat
6 1 (3.13%) SAP