Period
to 16 January 2019

The median annual salary for a Support Analyst was £24,000 in advertised job vacancies in Nottingham during the 6 months to 16 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Nottinghamshire > Nottingham
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 96 100 105
Rank change year-on-year +4 +5 -29
Permanent jobs requiring a Support Analyst 16 37 40
As % of all permanent IT jobs advertised in Nottingham 1.30% 2.07% 1.98%
As % of the Job Titles category 1.33% 2.13% 2.02%
Number of salaries quoted 15 41 30
Nottingham median annual salary £24,000 £30,500 £24,000
Median salary % change year-on-year -21.31% +27.08% -14.29%
10th Percentile £18,700 £23,250 £20,900
90th Percentile £34,825 £36,500 £35,572
Nottinghamshire median annual salary £24,500 £29,500 £23,900
% change year-on-year -16.95% +23.43% -17.59%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1,200 1,734 1,977
% of permanent IT jobs with a recognized job title 97.17% 97.09% 97.97%
Number of salaries quoted 960 1,530 1,604
Nottingham median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% +13.33%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £72,500 £67,625 £68,750
Nottinghamshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +13.33%

Support Analyst
Job Vacancy Trend in Nottingham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Support Analyst in Nottingham

Support Analyst
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Nottingham.

Salary trend for Support Analyst in Nottingham

Support Analyst
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Support Analyst in Nottingham over the 6 months to 16 January 2019.

Salary histogram for Support Analyst in Nottingham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 16 January 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring Support Analyst in the job title.

1 12 (75.00%) Active Directory
2 11 (68.75%) Windows
2 11 (68.75%) Incident Management
2 11 (68.75%) Microsoft
3 10 (62.50%) Windows 7
3 10 (62.50%) ITIL
4 8 (50.00%) Firewall
5 7 (43.75%) Office 365
6 6 (37.50%) Windows Server
6 6 (37.50%) Apple
6 6 (37.50%) Microsoft Office
7 5 (31.25%) Windows Server 2008
7 5 (31.25%) VPN
7 5 (31.25%) Cisco
7 5 (31.25%) Service Management
7 5 (31.25%) Windows 10
7 5 (31.25%) Windows Server 2012
8 4 (25.00%) Citrix
8 4 (25.00%) Microsoft Certification
8 4 (25.00%) DNS
8 4 (25.00%) SLA
8 4 (25.00%) DHCP
8 4 (25.00%) MCP
8 4 (25.00%) MCSE
8 4 (25.00%) MCSA
8 4 (25.00%) Apple iOS
8 4 (25.00%) Games
8 4 (25.00%) SCCM
9 3 (18.75%) Agile Software Development
9 3 (18.75%) ITIL V3

Support Analyst Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) MS Exchange
Applications
1 6 (37.50%) Microsoft Office
Business Applications
1 1 (6.25%) Infor M3
1 1 (6.25%) SAP ECC
1 1 (6.25%) SAP MM
1 1 (6.25%) SAP S/4HANA
Cloud Services
1 7 (43.75%) Office 365
2 1 (6.25%) Amazon AWS
2 1 (6.25%) Microsoft Azure
2 1 (6.25%) PaaS
2 1 (6.25%) SaaS
Communications & Networking
1 8 (50.00%) Firewall
2 5 (31.25%) VPN
3 4 (25.00%) DHCP
3 4 (25.00%) DNS
4 3 (18.75%) Internet
4 3 (18.75%) WAN
5 1 (6.25%) IP Telephony
5 1 (6.25%) Skype
5 1 (6.25%) TCP/IP
5 1 (6.25%) Telepresence
5 1 (6.25%) Unified Communications
5 1 (6.25%) VoIP
General
1 4 (25.00%) Games
2 1 (6.25%) Advertising
2 1 (6.25%) Back Office
2 1 (6.25%) Finance
2 1 (6.25%) Manufacturing
2 1 (6.25%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.25%) WAP
Miscellaneous
1 1 (6.25%) Handset
1 1 (6.25%) Video Conferencing
1 1 (6.25%) Video\Live Streaming
Operating Systems
1 11 (68.75%) Windows
2 10 (62.50%) Windows 7
3 6 (37.50%) Windows Server
4 5 (31.25%) Windows 10
4 5 (31.25%) Windows Server 2008
4 5 (31.25%) Windows Server 2012
5 4 (25.00%) Apple iOS
6 1 (6.25%) Mac OS
6 1 (6.25%) Windows 8
Processes & Methodologies
1 11 (68.75%) Incident Management
2 10 (62.50%) ITIL
3 5 (31.25%) Service Management
4 3 (18.75%) Agile Software Development
4 3 (18.75%) ITIL V3
5 1 (6.25%) Coaching
5 1 (6.25%) Continuous Improvement
5 1 (6.25%) ERP
5 1 (6.25%) ITSM
5 1 (6.25%) Logistics
5 1 (6.25%) Problem Management
5 1 (6.25%) Problem-Solving
5 1 (6.25%) Service Delivery
5 1 (6.25%) Service Delivery Management
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 4 (25.00%) MCP
1 4 (25.00%) MCSA
1 4 (25.00%) MCSE
1 4 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 12 (75.00%) Active Directory
2 1 (6.25%) Virtual Machines
Systems Management
1 4 (25.00%) SCCM
Vendors
1 11 (68.75%) Microsoft
2 6 (37.50%) Apple
3 5 (31.25%) Cisco
4 4 (25.00%) Citrix
5 1 (6.25%) HP
5 1 (6.25%) Infor
5 1 (6.25%) Polycom
5 1 (6.25%) SAP