Period
to 21 August 2018

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Nottingham during the 6 months to 21 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Nottinghamshire > Nottingham
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 70 94 94
Rank change year-on-year +24 0 -9
Permanent jobs requiring a Support Analyst 39 34 43
As % of all permanent IT jobs advertised in Nottingham 3.06% 1.91% 2.31%
As % of the Job Titles category 3.14% 1.97% 2.36%
Number of salaries quoted 39 32 39
Nottingham median annual salary £32,500 £28,750 £30,000
Median salary % change year-on-year +13.04% -4.17% +15.38%
10th Percentile £18,500 £21,250 £22,000
90th Percentile £53,750 £43,625 £61,250
Nottinghamshire median annual salary £31,750 £30,000 £27,500
% change year-on-year +5.83% +9.09% +25.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottingham
Permanent vacancies in Nottingham with a recognized job title 1,242 1,730 1,819
% of permanent IT jobs with a recognized job title 97.34% 97.41% 97.59%
Number of salaries quoted 1,029 1,507 1,456
Nottingham median annual salary £42,500 £44,500 £40,000
Median salary % change year-on-year -4.49% +11.25% -
10th Percentile £23,975 £25,000 £23,750
90th Percentile £66,050 £67,500 £61,250
Nottinghamshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Support Analyst
Job Vacancy Trend in Nottingham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Nottingham.

Job vacancy trend for Support Analyst in Nottingham

Support Analyst
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Nottingham.

Salary trend for Support Analyst in Nottingham

Support Analyst
Salary Histogram in Nottingham

The salary distribution of IT jobs citing Support Analyst in Nottingham over the 6 months to 21 August 2018.

Salary histogram for Support Analyst in Nottingham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Nottingham

For the 6 months to 21 August 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring Support Analyst in the job title.

1 27 (69.23%) Microsoft
2 19 (48.72%) SQL
3 18 (46.15%) Windows
4 17 (43.59%) Active Directory
5 12 (30.77%) Windows 7
5 12 (30.77%) Dynamics AX
6 11 (28.21%) Windows Server 2008
7 10 (25.64%) Microsoft Office
7 10 (25.64%) Windows Server
8 9 (23.08%) Windows 10
8 9 (23.08%) Cisco
8 9 (23.08%) Firewall
9 8 (20.51%) SQL Server
9 8 (20.51%) Office 365
10 7 (17.95%) ITIL
10 7 (17.95%) MS Exchange
10 7 (17.95%) DHCP
10 7 (17.95%) DNS
11 6 (15.38%) VMware
11 6 (15.38%) VPN
11 6 (15.38%) HP
11 6 (15.38%) Retail
11 6 (15.38%) VMware Infrastructure
12 5 (12.82%) Windows Server 2012
12 5 (12.82%) SAP
12 5 (12.82%) Manufacturing
12 5 (12.82%) Service Management
12 5 (12.82%) Veeam
13 4 (10.26%) 802.1X
13 4 (10.26%) Translating Business Requirements

Support Analyst Skill Set
Co-occurring IT Skills in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.95%) MS Exchange
2 3 (7.69%) Exchange Server 2013
3 1 (2.56%) SharePoint
Applications
1 10 (25.64%) Microsoft Office
2 1 (2.56%) Microsoft Excel
2 1 (2.56%) Microsoft PowerPoint
Business Applications
1 12 (30.77%) Dynamics AX
2 4 (10.26%) SAP WM
3 1 (2.56%) SAP SCM
Cloud Services
1 8 (20.51%) Office 365
2 2 (5.13%) Amazon AWS
2 2 (5.13%) Microsoft Azure
3 1 (2.56%) IBM Cloud
3 1 (2.56%) PaaS
3 1 (2.56%) SaaS
Communications & Networking
1 9 (23.08%) Firewall
2 7 (17.95%) DHCP
2 7 (17.95%) DNS
3 6 (15.38%) VPN
4 4 (10.26%) IPsec
4 4 (10.26%) SSH
4 4 (10.26%) SSL
4 4 (10.26%) TCP/IP
4 4 (10.26%) VLAN
4 4 (10.26%) Wi-Fi
5 2 (5.13%) WAN
6 1 (2.56%) ADSL
6 1 (2.56%) Cisco ASA
6 1 (2.56%) Remote Desktop
6 1 (2.56%) Unified Communications
6 1 (2.56%) VoIP
Database & Business Intelligence
1 8 (20.51%) SQL Server
2 4 (10.26%) MySQL
3 2 (5.13%) SQL Server Reporting Services
4 1 (2.56%) Crystal Reports
4 1 (2.56%) SAP HANA
4 1 (2.56%) SQL Server Integration Services
Development Applications
1 1 (2.56%) Hudson
General
1 6 (15.38%) Retail
2 5 (12.82%) Manufacturing
3 4 (10.26%) Marketing
4 2 (5.13%) Back Office
4 2 (5.13%) Games
4 2 (5.13%) Publishing
5 1 (2.56%) Banking
5 1 (2.56%) Dutch Language
5 1 (2.56%) Finance
5 1 (2.56%) French Language
5 1 (2.56%) German Language
5 1 (2.56%) Portuguese Language
5 1 (2.56%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (10.26%) 802.1X
1 4 (10.26%) LDAP
2 1 (2.56%) WAP
Miscellaneous
1 4 (10.26%) Self-Motivation
2 1 (2.56%) Data Centre
2 1 (2.56%) Data Structures
2 1 (2.56%) Digital Signage
2 1 (2.56%) EPoS
2 1 (2.56%) Handset
Operating Systems
1 18 (46.15%) Windows
2 12 (30.77%) Windows 7
3 11 (28.21%) Windows Server 2008
4 10 (25.64%) Windows Server
5 9 (23.08%) Windows 10
6 5 (12.82%) Windows Server 2012
7 4 (10.26%) Linux
7 4 (10.26%) Ubuntu
8 2 (5.13%) Apple iOS
8 2 (5.13%) Windows 8
8 2 (5.13%) Windows XP
9 1 (2.56%) Mac OS
9 1 (2.56%) Mac OS X
Processes & Methodologies
1 7 (17.95%) ITIL
2 5 (12.82%) Service Management
3 4 (10.26%) Configuration Management
3 4 (10.26%) Continuous Improvement
3 4 (10.26%) GAP Analysis
3 4 (10.26%) Incident Management
3 4 (10.26%) Problem-Solving
3 4 (10.26%) Translating Business Requirements
4 2 (5.13%) Break/Fix
4 2 (5.13%) Hardware Maintenance
4 2 (5.13%) Mobile Device Management
4 2 (5.13%) Statistics
5 1 (2.56%) Business Process Improvement
5 1 (2.56%) Capacity Planning
5 1 (2.56%) Customer-Centricity
5 1 (2.56%) Load Balancing
5 1 (2.56%) Process Improvement
5 1 (2.56%) Service Delivery
5 1 (2.56%) Service Delivery Management
5 1 (2.56%) Virtual Infrastructure
Programming Languages
1 19 (48.72%) SQL
2 2 (5.13%) PowerShell
3 1 (2.56%) X++
Qualifications
1 2 (5.13%) MCP
1 2 (5.13%) MCSA
1 2 (5.13%) Microsoft Certification
2 1 (2.56%) A+ Certification
2 1 (2.56%) Degree
2 1 (2.56%) Network+ Certification
Quality Assurance & Compliance
1 4 (10.26%) ISO/IEC 27001
1 4 (10.26%) PCI DSS
2 3 (7.69%) SLA
System Software
1 17 (43.59%) Active Directory
2 6 (15.38%) VMware Infrastructure
3 4 (10.26%) Snort
3 4 (10.26%) VMware Workstation
4 3 (7.69%) Hyper-V
5 1 (2.56%) XenApp
Systems Management
1 4 (10.26%) FortiGate
1 4 (10.26%) Snorby
1 4 (10.26%) Suricata
1 4 (10.26%) Symantec Endpoint Protection
2 3 (7.69%) SCCM
3 1 (2.56%) SCOM
3 1 (2.56%) SCSM
3 1 (2.56%) Systems Management Server (SMS)
Vendors
1 27 (69.23%) Microsoft
2 9 (23.08%) Cisco
3 6 (15.38%) HP
3 6 (15.38%) VMware
4 5 (12.82%) SAP
4 5 (12.82%) Veeam
5 4 (10.26%) Apple
5 4 (10.26%) Citrix
5 4 (10.26%) Juniper
5 4 (10.26%) ProCurve
5 4 (10.26%) Symantec
6 1 (2.56%) Dell
6 1 (2.56%) IBM
6 1 (2.56%) Oracle
6 1 (2.56%) Sage