Period
to 14 November 2018

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Nottinghamshire during the 6 months to 14 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands > Nottinghamshire
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 86 98 112
Rank change year-on-year +12 +14 -40
Permanent jobs requiring a Support Analyst 33 42 50
As % of all permanent IT jobs advertised in Nottinghamshire 2.13% 2.05% 2.13%
As % of the Job Titles category 2.19% 2.11% 2.18%
Number of salaries quoted 32 46 45
Nottinghamshire median annual salary £27,500 £30,500 £25,000
Median salary % change year-on-year -9.84% +22.00% +8.70%
10th Percentile £19,425 £23,250 £20,500
90th Percentile £53,750 £43,750 £58,750
East Midlands median annual salary £30,000 £27,000 £30,000
% change year-on-year +11.11% -10.00% +13.21%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Nottinghamshire
Permanent vacancies in Nottinghamshire with a recognized job title 1,510 1,988 2,298
% of permanent IT jobs with a recognized job title 97.29% 96.98% 97.95%
Number of salaries quoted 1,206 1,729 1,868
Nottinghamshire median annual salary £42,500 £42,500 £42,091
Median salary % change year-on-year - +0.97% +9.33%
10th Percentile £26,250 £26,250 £25,925
90th Percentile £70,000 £65,000 £67,500
East Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

Support Analyst
Job Vacancy Trend in Nottinghamshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Nottinghamshire.

Job vacancy trend for Support Analyst in Nottinghamshire

Support Analyst
Salary Trend in Nottinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Nottinghamshire.

Salary trend for Support Analyst in Nottinghamshire

Support Analyst
Salary Histogram in Nottinghamshire

The salary distribution of IT jobs citing Support Analyst in Nottinghamshire over the 6 months to 14 November 2018.

Salary histogram for Support Analyst in Nottinghamshire

Support Analyst
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Nottinghamshire region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottingham +12 28 £28,750 -4.96% 3
Sutton-in-Ashfield - 2 £27,000 -
Mansfield -7 1 - -
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Nottinghamshire

For the 6 months to 14 November 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottinghamshire region featuring Support Analyst in the job title.

1 20 (60.61%) Microsoft
2 18 (54.55%) Windows
3 15 (45.45%) Active Directory
4 12 (36.36%) Windows 7
5 11 (33.33%) SQL
6 10 (30.30%) Microsoft Office
6 10 (30.30%) ITIL
7 9 (27.27%) Firewall
7 9 (27.27%) Incident Management
8 8 (24.24%) Windows Server 2008
8 8 (24.24%) Windows 10
8 8 (24.24%) Office 365
8 8 (24.24%) Windows Server 2012
8 8 (24.24%) Windows Server
9 7 (21.21%) Manufacturing
9 7 (21.21%) Service Management
9 7 (21.21%) SAP
9 7 (21.21%) SQL Server
9 7 (21.21%) Cisco
10 6 (18.18%) DHCP
10 6 (18.18%) DNS
10 6 (18.18%) Apple
10 6 (18.18%) Retail
11 5 (15.15%) SLA
12 4 (12.12%) VPN
12 4 (12.12%) MCP
12 4 (12.12%) MCSE
12 4 (12.12%) MCSA
12 4 (12.12%) Configuration Management
12 4 (12.12%) GAP Analysis

Support Analyst Skill Set
Co-occurring IT Skills in Nottinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) MS Exchange
2 1 (3.03%) SugarCRM
Applications
1 10 (30.30%) Microsoft Office
2 1 (3.03%) Microsoft Excel
2 1 (3.03%) Microsoft PowerPoint
Business Applications
1 4 (12.12%) Dynamics AX
1 4 (12.12%) SAP WM
2 1 (3.03%) Dynamics CRM
2 1 (3.03%) Infor M3
2 1 (3.03%) Oracle CRM
2 1 (3.03%) Sage CRM
2 1 (3.03%) SAP CRM
2 1 (3.03%) SAP ECC
2 1 (3.03%) SAP MM
2 1 (3.03%) SAP S/4HANA
2 1 (3.03%) SAP SCM
Cloud Services
1 8 (24.24%) Office 365
2 2 (6.06%) Amazon AWS
2 2 (6.06%) Microsoft Azure
3 1 (3.03%) Dynamics 365
3 1 (3.03%) IBM Cloud
3 1 (3.03%) PaaS
3 1 (3.03%) SaaS
Communications & Networking
1 9 (27.27%) Firewall
2 6 (18.18%) DHCP
2 6 (18.18%) DNS
3 4 (12.12%) VPN
4 3 (9.09%) TCP/IP
4 3 (9.09%) WAN
5 2 (6.06%) VoIP
6 1 (3.03%) Cisco ASA
6 1 (3.03%) Internet
6 1 (3.03%) IP Telephony
6 1 (3.03%) IPsec
6 1 (3.03%) SSH
6 1 (3.03%) SSL
6 1 (3.03%) VLAN
6 1 (3.03%) Wi-Fi
Database & Business Intelligence
1 7 (21.21%) SQL Server
2 1 (3.03%) Crystal Reports
2 1 (3.03%) MySQL
2 1 (3.03%) SAP HANA
2 1 (3.03%) SQL Server Reporting Services
Development Applications
1 1 (3.03%) Hudson
General
1 7 (21.21%) Manufacturing
2 6 (18.18%) Retail
3 4 (12.12%) Games
4 2 (6.06%) Publishing
5 1 (3.03%) Advertising
5 1 (3.03%) Back Office
5 1 (3.03%) Banking
5 1 (3.03%) Finance
5 1 (3.03%) Front Office
5 1 (3.03%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.03%) 802.1X
1 1 (3.03%) LDAP
1 1 (3.03%) WAP
Miscellaneous
1 4 (12.12%) Self-Motivation
2 2 (6.06%) Driving Licence
3 1 (3.03%) Handset
Operating Systems
1 18 (54.55%) Windows
2 12 (36.36%) Windows 7
3 8 (24.24%) Windows 10
3 8 (24.24%) Windows Server
3 8 (24.24%) Windows Server 2008
3 8 (24.24%) Windows Server 2012
4 4 (12.12%) Apple iOS
5 2 (6.06%) Windows XP
6 1 (3.03%) Linux
6 1 (3.03%) Mac OS
6 1 (3.03%) Mac OS X
6 1 (3.03%) Ubuntu
6 1 (3.03%) Windows 8
Processes & Methodologies
1 10 (30.30%) ITIL
2 9 (27.27%) Incident Management
3 7 (21.21%) Service Management
4 4 (12.12%) Configuration Management
4 4 (12.12%) GAP Analysis
4 4 (12.12%) Problem-Solving
4 4 (12.12%) Translating Business Requirements
5 3 (9.09%) Agile Software Development
5 3 (9.09%) Continuous Improvement
5 3 (9.09%) ITIL V3
6 2 (6.06%) CRM
6 2 (6.06%) Logistics
6 2 (6.06%) Mobile Device Management
6 2 (6.06%) Statistics
6 2 (6.06%) Virtual Environments
7 1 (3.03%) Hardware Maintenance
7 1 (3.03%) Load Balancing
7 1 (3.03%) Problem Management
7 1 (3.03%) Service Delivery Management
7 1 (3.03%) Virtual Infrastructure
Programming Languages
1 11 (33.33%) SQL
2 1 (3.03%) C#
2 1 (3.03%) PowerShell
2 1 (3.03%) T-SQL
2 1 (3.03%) VB
2 1 (3.03%) VBA
Qualifications
1 4 (12.12%) MCP
1 4 (12.12%) MCSA
1 4 (12.12%) MCSE
1 4 (12.12%) Microsoft Certification
Quality Assurance & Compliance
1 5 (15.15%) SLA
2 1 (3.03%) ISO/IEC 27001
2 1 (3.03%) PCI DSS
System Software
1 15 (45.45%) Active Directory
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) Hyper-V
3 1 (3.03%) Snort
3 1 (3.03%) Virtual Machines
3 1 (3.03%) VMware Workstation
Systems Management
1 4 (12.12%) SCCM
2 1 (3.03%) FortiGate
2 1 (3.03%) Snorby
2 1 (3.03%) Suricata
2 1 (3.03%) Symantec Endpoint Protection
Vendors
1 20 (60.61%) Microsoft
2 7 (21.21%) Cisco
2 7 (21.21%) SAP
3 6 (18.18%) Apple
4 4 (12.12%) Citrix
5 3 (9.09%) HP
6 2 (6.06%) Sage
6 2 (6.06%) VMware
7 1 (3.03%) Amdocs
7 1 (3.03%) Civica
7 1 (3.03%) Dell
7 1 (3.03%) Infor
7 1 (3.03%) Juniper
7 1 (3.03%) KANA
7 1 (3.03%) Lagan
7 1 (3.03%) Oneserve
7 1 (3.03%) ProCurve
7 1 (3.03%) Salesforce.com
7 1 (3.03%) Symantec
7 1 (3.03%) Veeam